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Configuration ManagementPerformance Indicators

Presented By:Lloyd Hancock

LRH Consulting Services

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CM Performance Indicators

• Historical Overview

• Results of Recent Survey

• Lessons Learned

Summary

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• CMBG was first challenged to identify CM Performance Indicators in 2001

The initiative was to support NEI Standard Nuclear Performance Model

• CMBG Steering Committee developed first “strawman” set of indicators in 2004

The basis for the indicators was the CM Process Model

CM Performance Indicators

Historical Overview

CM Performance Indicators

CM Process ModelCM Equilibrium Restoration Diagram

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• A Working Group was established to formalize the indicators across the industry

• The Working Group presented its results at the 2005 CMBG conference

• The conclusion was that a uniform set of CM Performance Indicators was not realistic:

Too many site-specific cultural, management expectation and definition differences

CM Performance Indicators

Historical Overview (Continued)

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• Feedback from the 2010 conference caused us to re-consider the topic

• A Survey was developed from the original Working Group material

• The Survey was transmitted to CM Practitioners across the industry

• The results of the Survey were compiled and are presented in the following slides

• Results will be discussed in afternoon breakout

CM Performance Indicators

Historical Overview (Continued)

Survey ResultsSheet 1

Survey ResultsSheet 2

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CM Performance Indicators

Lessons Learned

• Developing a uniform set of CM metrics that utilities can use to benchmark themselves with the rest of the industry still seems elusive

• The latest survey continues to show a “scatter pattern” of responses with accompanying explanations and qualifiers that make a meaningful comparison difficult

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