confidence or complacency? the implications of an ageing workforce in germany
DESCRIPTION
Workforce ageing will hit Germany sooner than any other European country. Are the nation’s executives right to be so relaxed about the impact?TRANSCRIPT
A report from the Economist Intelligence Unit.
The implications of an ageing workforce in germany
Sponsored by
COnfIdEnCE Or COmplACEnCy?
1 © The Economist Intelligence Unit Limited 2014
Confi dence or Complacency? The implications of an ageing workforce in Germany
Contents
Executive summary 2
Leading from the front? 3
Getting the balance right 6
Keeping Germans happy 8
Case study 10
Conclusion 11
Appendix 12
2 © The Economist Intelligence Unit Limited 2014
Confi dence or Complacency? The implications of an ageing workforce in Germany
Executive summary
Workforce ageing will hit Germany sooner than any other European country. Are the nation’s executives right to be so relaxed about the impact?
Historically low birth rates and increasing life expectancy mean that Europe’s working population is ageing fast. In 2012 the continent reached an inevitable demographic tipping point. The percentage of the population of working age fell for the fi rst time in 40 years. It is now forecast to fall every year until 2060. This inescapable trend will have profound implications for governments, citizens and companies across Europe.
The working population is ageing fastest in Germany, and many of its companies are leading the way when it comes to adapting to demographic change. Those that have yet to act have little time for further delay, as Germany has less room for manoeuvre than the continent’s other large economies, according to the European Commission.
To explore some of the issues that senior executives will have to address as they seek to adapt their organisations to this new world, The Economist Intelligence Unit, on behalf of Towers Watson, surveyed 480 senior executives at companies across Europe, of which 56 are in Germany. Almost two-thirds (58%) of German respondents expect the number of their employees aged 60+ to increase by 2020, including 7% who expect it to increase signifi cantly.
This report explores some of the major issues that senior German executives will have to address as they seek to adapt their organisations to this new world.
The key fi ndings include the following.
German executives are leading the response to workforce ageing. Compared with their counterparts in other countries, they rank in fi rst or second place when it comes to offering more fl exible working hours or working from home (77%), changing the employee benefi ts they offer (55%), and making physical changes to the workplace (45%).
Early action reduces the sense of panic, possibly. Germany’s working-age population has been declining for years. Yet only 14% of its executives—the same as the average for Europe—see ageing as high-priority human resources issue today.
Talent becomes a priority, but not at the expense of cost control. In the years to 2020 German executives will pay more attention to talent management. The share of those rating it as a top two priority leaps by 237%—by far the biggest increase in Europe. But at the same time—and unlike others in Europe—German executives plan to maintain their tight grip on cost control.
German workers value fi nancial security. Today, they worry less than anyone else in Europe about whether they might lose their jobs, according to their employers. And any fears they do have will ease further as the economy improves. But that will not stop Germans worrying about their fi nancial security. Their worries on this point barely fall between now and 2020—41% of employers rank it is as a concern of their employees today, compared with 39% in six years’ time.
3 © The Economist Intelligence Unit Limited 2014
Confi dence or Complacency? The implications of an ageing workforce in Germany
The economic and business implications of Europe’s ageing workforce are huge, and the demographic trends that will affect the continent as a whole are more advanced in Germany than anywhere else.
In the decade to 2012 the German ratio of dependent people (those aged under 15 and over 65) to the working-age population increased from 45.6% to 51.2%—the biggest rise in Europe. The decline of the working-age population in Germany has been under way for a number of years, according to the European Commission, which predicts that the country could experience labour bottlenecks within the next two years. That is much earlier than in the UK, for example,
which is unlikely to feel the pain until the early 2020s.
And with unemployment relatively low, Germany faces another challenge: there is not a lot of productivity slack in its economy, so it will not have as much time to adjust as other countries. “Over the next decade Germany will fi nd it diffi cult to sustain employment and its GDP growth path without recourse to much higher infl ows of foreign workers and a substantial increase in its annual productivity growth,” the Commission says. To achieve annual GDP growth of just 2%, productivity growth levels would have to climb by about 3% annually—three times the level achieved before the 2008 fi nancial crisis.
Leading from the front?1
What are the main people (HR) issues you face as an employer currently, and employer by 2020?(% of respondents)
Chart 1
Europe in 2020 Germany in 2020 UK in 2020UK nowGermany nowEurope now
2112
16
12
41
24
21
4749
39
32
38
3447
44
313026
3931
2521
312726
20
28
43
34
5054
1416
2420
5041
2832
27
14 14
28
22
918
8911
14
11 1114
12 12
99 10
8
199
29
13
6
914
Source: The Economist Intelligence Unit.
Diversity ofworkforce
Downsizing/offshoring
Regulation(state/EU)
Ageingworkforce
Healthyworkforce
(health, stressand wellbeing)
Cost control(compensationand benefits)
Skillsshortages
Talentmanagement
andprogression
Motivationand
engagement
RetentionRecruitment
4 © The Economist Intelligence Unit Limited 2014
Confi dence or Complacency? The implications of an ageing workforce in Germany
What, if anything, does your business plan to do by 2020 in order to adapt to the changingneeds of your workforce?(% of respondents)
Chart 2
FranceGermanyEurope
Source: The Economist Intelligence Unit.
Other, please specify
Looking at how to address inter-generational differences in our
workforce
Giving employees more choiceover their benefits
Adapting our structure to ensure that older workerswho reduce work hours or responsibilities retain their
status within the company and continue to feel valued
Ensuring that the skills of olderemployees remain up to date
Offering more flexible working hoursor working from home
Changing the employeebenefits we offer
Making physical changesto the workplace
2845
27
50
39
5677
46
3648
32
3339
4845
022
2925
21
27
55
49
Despite these gloomy forecasts, German executives are no more concerned about the threat of an ageing workforce than their counterparts elsewhere. Some 14% say it is a priority human resources issue today, which is the same as the European average. By 2020 the level of executive concern doubles, but it leaps much further elsewhere, such as in the UK (280% increase) and Spain (160%).
Likewise, German executives are not especially likely to rate skills shortages as a top three human resources problem, despite the Commission’s prediction that the country will feel the pinch sooner and harder than others. Today, 16% rate it as a top three issue, compared with a European average of 21%. By 2020 it will climb a little to 20%, but this is still below the European average (24%).
German executives might be more relaxed than their European counterparts about the ageing
threat because feel they have responded to it. Given a list of possible management strategies to deal with the challenge of an ageing workforce, German executives lead the way in most areas. They rank in fi rst or second place of European countries when it comes to offering more fl exible working hours or working from home (offered by 77%), changing the employee benefi ts they offer (55%), and making physical changes to the workplace (45%).
The only two areas where they are not among the top two are giving employees more choice over their benefi ts (45%) and looking at how to address inter-generational differences in their workforce (25%). But even on those points they are broadly in line with the European average, and well ahead of laggards such as France and Spain.
5 © The Economist Intelligence Unit Limited 2014
Confi dence or Complacency? The implications of an ageing workforce in Germany
Which of the following do you think is most likely to happen as a result of an ageingworkforce?(% of respondents)
Chart 3
GermanyEurope
Source: The Economist Intelligence Unit.
Increased flexibleworking (to provide
care for olderdependents, phased
retirement, etc)
Progression of youngerworkers becomes
more difficult
Higher costsof benefits
Greater risk of agediscrimination claims
Greater employeedemand for benefits
(healthcare, retirementand other benefits)
4346
23 23
43
3835 3534
39
6 © The Economist Intelligence Unit Limited 2014
Confi dence or Complacency? The implications of an ageing workforce in Germany
As Europe’s economic prospects improve, executives across Europe plan to rethink the way they balance cost control with talent management. Those in Germany are on the same journey, but they expect to arrive at a rather different destination.
Today, executives in every country have a clear focus on controlling costs—57% say it is one of their top two business concerns. Talent management is a much lower priority; just one-quarter (24%) rate it as a concern. This makes sense, given recent economic history. The picture is the same in Germany, but the lines between these priorities are drawn more clearly here than anywhere else.
Getting the balance right2The gap between how highly German executives currently rank cost control and how lowly they rank talent management is 48 percentage points—well above the European average (33 points) and second only to Switzerland (49 points). In the years to 2020 German executives will pay more attention to talent. Indeed, in 2020 the share of those who rate it as a top two priority leaps by 237%—by far the biggest increase in Europe (the average is just 73%). But the survey shows that German executives plan a more subtle rebalancing of their priorities than their counterparts in other countries.
Today, those in the UK, Italy and Spain, for example, say cost is far more important than talent; and by 2020, they think talent will be far
What would you say is the most important business priority for your organisation currently?(% of respondents)
Chart 4
Source: The Economist Intelligence Unit.
19
Spai
n 20
20
Swit
zerl
and
2020
Neth
erla
nds
2020
Ital
y 20
20
Fran
ce 2
020
Germ
any
2020
UK
2020
Euro
pe 2
020
Spai
n no
w
Swit
zerl
and
now
Neth
erla
nds
now
Ital
y no
w
Fran
ce n
ow
Germ
any
now
UK
now
Euro
pe n
ow
Talent management (HR)Cost control
57
24
68
25
63
14
27
49
67
29
50
21
68
19
58
13
23
42
20
4539
48
24
33
13
40
24 26 24
38
16
40
7 © The Economist Intelligence Unit Limited 2014
Confi dence or Complacency? The implications of an ageing workforce in Germany
more important than cost. For these executives, the gap between the two concerns in 2020 will range from 24 to 27 percentage points in talent’s favour. By contrast, German executives expect a more balanced set of priorities; yes, talent will rate higher than cost in 2020, but only by a modest 9 percentage points.
The desire of German executives to reach a closer balance between cost and talent management
connects with another of the survey’s fi ndings: although many of them believe that workforce ageing will increase the cost of benefi ts (38%), this is a greater worry for executives in every other country. Perhaps the Germans’ willingness to adapt now to demographic change offers a cost-control lesson to executives in other countries?
Many German executives are looking to manage the impact of workforce ageing by designing better benefi t programmes. The survey suggests there is plenty of scope for improvement here.
Some 41% of them say their company has built up its benefi ts package over time, without any overarching strategy—by far the highest fi gure in Europe, where the average is 29%. And one-fi fth of German executives (20%) say they have lost track of why they even offered the benefi ts
that were in their programme—almost double the European average.
Ironically, German executives are also the most likely in Europe (48%) to say it is often better for employees to get certain benefi ts through work rather than having to buy them themselves. If that is what they believe, a review of the benefi ts they offer seems in order.
Sidebar:
Alignment of countries in cost control and talent management(% of respondents)
Chart 5
Source: The Economist Intelligence Unit.
23
19
24
% point differenceTalent management (HR)Cost control
Spain SwitzerlandNetherlands Italy France Germany UKEurope
23
42
19 20
45
25
39
48
9
24
33
913
40
2724
2624
38
14
40
24
16
2
8 © The Economist Intelligence Unit Limited 2014
Confi dence or Complacency? The implications of an ageing workforce in Germany
A brightening economic outlook across Europe is likely to affect the concerns of employees. The survey shows that in most countries employers think their staff will begin to worry less about whether or not they have a job and more about how hard they work. But the trends are different in Germany.
Today, the country’s workers are the least worried in Europe when it comes to hanging on to their jobs. Only 57% of German executives say this is among their employees’ top three concerns; the average across Europe is 64%. By 2020 that fi gure falls by 38 percentage points in Germany,
Keeping Germans happy3which is one of the biggest proportional drops in Europe.
But the famously prudent Germans are not all smiles. Those easing job fears will not stop them worrying about their fi nancial security. In fact, their concerns on this point barely fall between now and 2020—41% rank this is as a concern today, compared with 39% in six years’ time. Countries such as Switzerland and France, by contrast, both see proportionate falls in concern of more than 29%.
Germans are also set to become much more worried about their work/life balance and
What do you believe to be the issues your employees see as most important today?(% of respondents)
Germany in 2020Europe in 2020Germany nowEurope Now
4141
32
39
64
57
29
20 2023
31
38
2325
19
1115
27
1720
4238
45 46
14
2125
21 20 20
33
39
2421
25
30
3 48 9
Source: The Economist Intelligence Unit.
Caring fordependents
(children andelderly)
Skilldevelopment
Employmentflexibility
(job sharing,portfolio careers,
part-time working,phased retirement)
Newtechnology
/pace ofchange
Work-lifebalance
Healthcareprovision
Stress andwellbeing
Saving forretirement
Jobsecurity
Financialsecurity
Chart 6
9 © The Economist Intelligence Unit Limited 2014
Confi dence or Complacency? The implications of an ageing workforce in Germany
whether they are saving enough for their retirement. Here workers can expect their employers to help them out. The country’s executives are the most likely in Europe to say that the employer should provide or fund retirement savings (64% agree, compared with 41% across Europe). But that generosity has limits: only one-third (36%) of German executives feel that the employer should help employees have a “comfortable” living in retirement—below the European average of 43%.
Like their counterparts across Europe, German executives question whether their country’s system of pension provision is sustainable. About one-quarter (26%) believe demographic change is the biggest threat. They also worry about the high cost to businesses of providing pensions (16%), stretched government fi nances (13%) and a lack of suffi cient savings made by individuals (13%).
When they look to adapt their pension provision to the reality of workforce ageing, executives across Europe see excessive regulation as a barrier. But those in Germany worry about this the least. Instead, their big concern is cost—whether that relates to making changes to provision (43%) or funding (also 43%).
German executives have a different perspective on healthcare, too. Many of them agree with their counterparts across Europe that the responsibility of employers for their workers’
wellbeing and their share of the social welfare burden will only grow. But this trend is less pronounced in Germany. Less than half (40%) of German executives expect the state to play a reduced role in providing healthcare, compared with 54% across Europe.
Even if state health provision were not under pressure, the health and welfare of employees would logically become a growing human resources concern, as workforce ageing will require companies to rely more on older workers. However, German executives are less likely than their European counterparts to believe that the health and wellbeing of their workforce will be an increasingly important issue for them as an employer (56% in Germany, compared with 70% across Europe). They are also the least likely to agree that healthcare costs will increasingly fall on employers (42% in Germany, compared with 55% across Europe.)
Why do Germans not fear increasing costs in this area? Perhaps the answer is that many of them have been adapting their working practices for years. “There has been a noticeable change in our business culture as a result of better awareness of health issues and prevention,” says Ralf Urlinger, vice president for corporate health management at BMW. “It’s diffi cult to quantify the benefi ts in a few years because most of the results will be in the long term. But what we see and hear is that it impacts the motivation of the workforce and their dedication.”
10 © The Economist Intelligence Unit Limited 2014
Confi dence or Complacency? The implications of an ageing workforce in Germany
Bosch and Siemens Home Appliances Group (BSH) is Europe’s largest manufacturer of home appliances. It has six main factories in Germany making products under a range of brands. Just under one-third (30%) of its workers are aged over 50, with 10% under 30. Over the last fi ve years their average age has increased from 42 to 43.
“There is no doubt our workforce is ageing, and this creates a lot of challenges,” says Carlito Voss. The company has not been slow to adapt. BSH has been improving the ergonomics of its production lines and adapting shift patterns to suit older workers since 2006, says Mr Voss. In 2010 it opened a new assembly line especially designed for older employees.
One of its most important challenges has been to make each individual employee aware of his or her own responsibilities with regard to the changing workplace—a project Mr Voss is leading.
“We want to continuously invest in the qualifi cations of our employees, but there needs to be an interest from the
employees to improve themselves,” he explains. To help, BSH has built a new training centre, where all employees can learn not only about technical issues but also about ergonomics and health and safety.
Mr Voss believes it is important to invest in the health of employees now, so that they are able to work for longer, rather than taking corrective action later in life. “We are all getting older and working longer, so we have to ask: what is each person’s responsibility, and not only what the company or the government will do about it.”
As an employer, BSH’s role is to invest in ways that will make demographic change easier to manage. “It is a matter of our company culture. We believe it is better to work on prevention; this is the same for younger workers as well as older ones. This is the way to prevent costs and have success in the future.”
Case study
11 © The Economist Intelligence Unit Limited 2014
Confi dence or Complacency? The implications of an ageing workforce in Germany
Germany has a rapidly ageing workforce, an imminent shortage of potential employees and less scope for manoeuvre than other countries in Europe. Yet its executives are no more worried about demographic change than their counterparts in other countries. This might sound like complacency.
But Germany reached its demographic tipping point before other countries and has been making the necessary adjustments for years. Companies such as BMW and BSH have already made impressive changes to the way they operate. More importantly, they have begun the
Conclusion
essential process of cultural change, whereby workers are thinking harder about how to make themselves employable for longer.
So perhaps the relative lack of concern is explained by the simple fact that German executives understand the challenges of demographic change; they have tried to do something about it and are learning from what in their experience works.
12 © The Economist Intelligence Unit Limited 2014
Confi dence or Complacency? The implications of an ageing workforce in Germany
Appendix: Survey results
Cost control
Expansion
Restructuring
Innovation
Talent management (HR)
Risk control and management
63
36
34
34
14
11
(% respondents)What would you say is the most important business priority for your organisation currently? Select up to two
Talent management (HR)
Innovation
Cost control
Expansion
Risk control and management
Restructuring
48
43
39
38
11
9
(% respondents)What would you say will be the most important business priority for your organisation by 2020? Select up to two
13 © The Economist Intelligence Unit Limited 2014
Confi dence or Complacency? The implications of an ageing workforce in Germany
Talent/people management
Global competition
Technology
Ageing
Offshoring/outsourcing
Changing size and role of the state
Other (please specify)
55
54
50
20
16
4
0
(% respondents)By 2020, what will be the main drivers of change for your business? Select up to two
Cost control (compensation and benefits)
Motivation and engagement
Retention
Talent management and progression
Recruitment
Regulation (state/EU)
Skills shortages
Healthy workforce (health, stress and wellbeing)
Ageing workforce
Downsizing/offshoring
Diversity of workforce
Other (please specify)
50
43
39
39
27
18
16
14
14
9
9
0
(% respondents)What are the main people (HR) issues you face as an employer currently? Select up to three
14 © The Economist Intelligence Unit Limited 2014
Confi dence or Complacency? The implications of an ageing workforce in Germany
Talent management and progression
Motivation and engagement
Cost control (compensation and benefits)
Retention
Ageing workforce
Recruitment
Healthy workforce (health, stress and wellbeing)
Skills shortages
Downsizing / offshoring
Diversity of workforce
Regulation (state/EU)
Other (please specify)
50
32
32
30
29
21
21
20
11
11
9
0
(% respondents)What will be the main people (HR) issues you face as an employer by 2020? Select up to three
Job security
Financial security
Work-life balance
Healthcare provision
Stress and wellbeing
Saving for retirement
New technology/pace of change
Skill development
Employment flexibility (job sharing, portfolio careers, part-time working, phased retirement)
Caring for dependents (children and elderly)
Other (please specify)
57
41
38
27
25
23
21
21
20
4
0
(% respondents)What do you believe to be the issues your employees see as most important today? Select up to three
15 © The Economist Intelligence Unit Limited 2014
Confi dence or Complacency? The implications of an ageing workforce in Germany
Work-life balance
Financial security
Employment flexibility (job sharing, portfolio careers, part-time working, phased retirement)
Saving for retirement
Skill development
New technology/pace of change
Job security
Healthcare provision
Stress and wellbeing
Caring for dependents (children and elderly)
Other (please specify)
46
39
39
38
30
21
20
20
11
9
0
(% respondents)What do you believe to be the issues your employees see as most important by 2020? Select up to three
77
55
48
45
45
39
25
2
(% respondents)
What, if anything, does your business plan to do by 2020 in order to adapt to the changing needs of your workforce?Select all that apply
Changing the employee benefits we offer
Giving employees more choice over their benefits
Offering more flexible working hours or working from home
Ensuring that the skills of older employees remain up to date
Looking at how to address inter-generational differences in our workforce
Making physical changes to the workplace
Adapting our structure to ensure that older workers who reduce work hours or responsibilities retain their status within the company and continueto feel valued
Other, please specify
16 © The Economist Intelligence Unit Limited 2014
Confi dence or Complacency? The implications of an ageing workforce in Germany
Very unlikely
Unlikely
Neither/neutral
Likely
Very likely
Don’t know
5
29
32
25
7
2
(% respondents)How likely is it that the benefit programmes you have in place now will remain fit-for-purpose in 2020?
Increase significantly
Increase
Stay the same
Decrease
Decrease significantly
7
39
46
7
0
(% respondents)By 2020, for the typical employee at your company, do you believe that the costs of benefits as a percentage of salary will:
We make sure we’re offering what’s normal for our industry, to keep up with competitors
We think it’s right to look after our staff, and our benefits reflect that
It’s often better for employees to get certain benefits through work than buy them themselves
We offer a fully comprehensive benefits package to attract and retain employees
We’ve built up benefits over time, without an overarching strategy for choosing them
We have a carefully selected set of benefits suitable for our employees’ lifestyles
It is difficult to reduce elements of our current benefits package so any change results in an increase in overall costs
Due to historic reasons /changes we have lost track of why we have the benefits we have
We only offer the minimum benefits that are legally required, and otherwise just pay cash
In the future, we are more likely to give employees a cash allowance and let them choose what benefits they like
Other, please specify
61
50
48
48
41
36
21
20
20
14
0
(% respondents)Which of the following statements describes your company’s attitude to benefits offered to employees? Select all that apply
17 © The Economist Intelligence Unit Limited 2014
Confi dence or Complacency? The implications of an ageing workforce in Germany
15
7
6
4
29
15
15
9
42
38
38
22
15
337
366
5313
(% respondents)1 Strongly agree 2 Somewhat agree 3 Neither agree nor disagree 4 Somewhat disagree 5 Strongly disagree
The health and wellbeing of our workforce will be an increasingly important issue for us as an employer
The state will play a reduced role in providing healthcare
Healthcare costs will increasingly fall on employers
Healthcare benefits will be increasingly important to employees
Do you agree or disagree with the following statements about health and wellbeing of your workforce in the future (to 2020)?Rate on a scale of 1 to 5 where 1 is strongly agree and 5 is strongly disagree
13
16
24
26
46
39
33
64
26
60
37
37
44
28
24
58
16
37
17
17
39
(% respondents)Individual Employer State
Retirement provision
Savings scheme
Healthcare provision
Life insurance
Disability protection
Critical illness protection
End of life care
Who should be primarily responsible for providing and/or funding the following benefits?
Employee retention
Attracting talent
Compliance
Workforce planning (managing when employees retire)
Wanting employees to have an adequate income in retirement
Other (please specify)
38
24
16
15
6
2
(% respondents)What will be your company’s main objective in offering retirement benefits by 2020?
Employee retention
Attracting talent
Wanting employees to have an adequate income in retirement
Workforce planning (managing when employees retire)
Compliance
Other (please specify)
32
24
17
15
11
2
(% respondents)What will be your company’s main objective in offering retirement benefits by 2020?
18 © The Economist Intelligence Unit Limited 2014
Confi dence or Complacency? The implications of an ageing workforce in Germany
Cost of implementing changes
Growing costs (defined benefit plans)
Excessive regulation
Lack of bottom line benefit makes change hard to justify
Low levels of financial literacy/understanding amongst employers
Lack of tools to measure ROI to justify the costs
Managing the risk posed to the business (defined benefit plans)
Staff do not have time or resources to manage retirement plans
Lack of tax incentives
Low levels of appreciation for retirement benefits among employees
Low levels of trust amongst employees for financial products
Other, please specify
Staff haven’t requested any changes so employers do not need to make any
43
43
32
25
23
21
20
16
14
13
9
0
2
(% respondents)What challenges are employers facing in making changes to their retirement benefits? Select up to three
Demographic changes (ageing population)
High costs for businesses providing pensions.
Insufficient savings being made by individuals
Government deficits/debt (impact of austerity measures)
Unrealistic government entitlements (State pension, pension age)
Employers underestimating the future cost of promised benefits
Unrealistic expectations of individuals
Too many people not working to or past the state retirement age
Regulatory and legislative changes
Not relevant for my country, our retirement system is sustainable
Other, please specify
26
16
13
13
11
11
6
2
0
4
0
(% respondents)What is the biggest challenge facing the system for retirement savings in the country in which you are based?
19 © The Economist Intelligence Unit Limited 2014
Confi dence or Complacency? The implications of an ageing workforce in Germany
23544
11956
41752
119
24
226
(% respondents)
It is not an employer’s role to help their employees to have a comfortable standard of living in retirement
Employers should bear the risk of providing for their retirement
As an employer, we are concerned about the reputational risk of workers reaching old age and not being able to retire
1 Strongly agree 2 Somewhat agree 3 Neither agree nor disagree 4 Somewhat disagree 5 Strongly disagree
Do you agree or disagree regarding the following statements about retirement provision in the future?Rate on a scale of 1 to 5 where 1 is strongly agree and 5 is strongly disagree
Increase significantly
Increase
Remain the same
Decrease
Decrease significantly
7
51
36
6
0
(% respondents)How do you expect the number of employees aged 60+ to change by 2020?
7
6
4
4
4
29
26
27
31
18
47
42
47
49
42
152
262
22
16
352
(% respondents)
Older workers are less productive than younger workers are
Older workers have greater skills than younger workers do
Older workers are less motivated than younger workers are
Older workers are easier to manage than younger workers are
Older workers take more time off for health reasons than younger workers
Do you agree or disagree with the following statements about older workers? Rate on a scale of 1 to 5 where 1 is strongly agreeand 5 is strongly disagree
1 Strongly agree 2 Somewhat agree 3 Neither agree nor disagree 4 Somewhat disagree 5 Strongly disagree
Greater employee demand for benefits (healthcare, retirement and other benefits)
Increased flexible working (to provide care for older dependents, phased retirement, etc)
Higher costs of benefits
Progression of younger workers becomes more difficult
Greater risk of age discrimination claims
46
39
38
34
23
(% respondents)Which of the following do you think is most likely to happen as a result of an ageing workforce? Select up to two
20 © The Economist Intelligence Unit Limited 2014
Confi dence or Complacency? The implications of an ageing workforce in Germany
Board member
CEO/President/Managing director
CFO/Treasurer/Comptroller
CIO/Technology director
Other C-level executive
SVP/VP/Director
Head of business unit
Head of department
Manager
Other, please specify
2
32
16
9
2
9
5
9
16
0
(% respondents)Which of the following best describes your title?
General management
Finance
Human resources
IT
Operations and production
Information and research
Risk
Strategy and business development
Customer service
Legal
Marketing and sales
Procurement
R&D
Supply-chain management
Other
36
23
18
7
7
5
2
2
0
0
0
0
0
0
0
(% respondents)What is your primary job function?
21 © The Economist Intelligence Unit Limited 2014
Confi dence or Complacency? The implications of an ageing workforce in Germany
Less than 250
250-499
500-1,999
2,000+
0
0
7
93
(% respondents)How many employees does your company have globally?
22 © The Economist Intelligence Unit Limited 2014
Confi dence or Complacency? The implications of an ageing workforce in Germany
Aerospace and Defence
Automotive and Transportation Equipment
Charities and Non-Profit
Chemicals
Communications
Consumer goods
Education
Entertainment and media
Financial Services: Banking
Financial Services: Insurance
Financial Services: Other financial services
Food and Beverage
Government/Public sector
Health Care
Hospitality (Restaurant, Hotel/Lodging, Tourism and Leisure)
IT and High Tech
Manufacturing
Natural Resources
Oil & gas
Pharmaceuticals
Professional and Business Services
Property and Construction
Publishing and printing
Retail
Telecommunications
Transportation
Utilities
Wholesale
Other, please specify
0
7
0
4
0
4
2
2
13
0
0
0
0
0
2
13
20
0
4
4
9
2
2
0
5
7
4
0
0
(% respondents)What is your industry?
23 © The Economist Intelligence Unit Limited 2014
Confi dence or Complacency? The implications of an ageing workforce in Germany
Publicly listed
Government/State owned enterprise
Private Equity portfolio company
Other privately owned (partnership, limited liability, etc)
Family owned
46
23
20
11
0
(% respondents)Please state which of the following best describes your company?
Less than €500m
€500m to €1bn
€1bn to €5bn
€5bn to €10bn
More than €10bn
34
63
36
34
14
(% respondents)What are your organisation's global annual revenues?
While every effort has been taken to verify the accuracy of this information, The Economist Intelligence Unit Ltd. cannot accept any responsibility or liability for reliance by any person on this report or any of the information, opinions or conclusions set out in this report.
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