COMPUTER TECHNICAL SPECIALIST

CTSP Training

2015

Course Outline

• Introductions and Housekeeping• What does a CTSP do?• Camp 101 – Welcome to Fire Town• Make and test cat5 cables• Equipment Used on Incidents• Transfer of property• Network layout and setup• Wireless DEVICES

Course Outline

• I-SUITE/EI-SUITE Configuration, Administration and Functions

• Physical and logical security• InciWeb and Team Websites • Incident simulation• Internet Access – do’s and don’ts• GIS Support• supply unit module (not covered)

Cadre Introduction and Contact Information

• Paul Dzialowy, AD Roseburg BLM• Kevin Hoffman, USFS Enterprise • Mike gascon, NWCC BLM• dONNA tATE, usfs - i-Suite/EIsuite• JAMES WHITESIDE – LOCAL CONTACT• Doug Parker, AD Medford BLM

Participant Introductions

• WHERE ARE YOU frOM?• What is your Day job?• Any fire/incident experience?

L C E S

• local support personnel (lookouts) • Anything with an ON switch set to SILENT

(Communication)• Fire Exits (escape routes)• Restrooms (Safety Zones)• “S” also means watch school zones• Coffee• Class Hours• Breaks

SHARE EVERYTHING – Especially Knowledge to Help Your Fellow Participant Be Successful In This Class.

PLAY FAIR – Kevin is the One That Makes Up The Fun Rules During The Class.

DON’T HIT or HIT ON PEOPLE – Treat Them With Respect – Play Nice & Treat Others The Way You Want To Be Treated.

PUT THINGS BACK WHERE YOU FIND THEM – Especially Tools You Borrow From The Instructors.

CLEAN UP YOUR OWN MESS – We Are Guests of This Facility.

DON'T TAKE THINGS THAT AREN'T YOURS – There Will Be Enough Trinkets For Everyone.

SAY YOU'RE SORRY WHEN YOU HURT SOMEBODY – We All Make Mistakes, It Is How We Learn.

Yup … Basically Plagiarized From “ALL I REALLY NEED TO KNOW I LEARNED IN KINDERGARTEN" by Robert Fulghum

WASH YOUR HANDS BEFORE YOU EAT – Especially At Lunch Time.

FLUSH – We Will Take Breaks As Needed / Not Scheduled.

WARM COOKIES AND MILK ARE GOOD FOR YOU – Refreshments Are In The Break Room.

LIVE A BALANCED LIFE - LEARN SOME AND THINK SOME AND DRAW AND PAINT AND SING AND DANCE AND PLAY AND WORK EVERY DAY SOME – This Class Will Be Fun and Interactive.

KEEP THE SAND IN THE BOX – Stay Focused On The Class & Materials Being Presented … Do Not Try To Read Your Email During The Class

AND THEN REMEMBER THE DICK-AND-JANE BOOKS AND THE FIRST WORD YOU LEARNED - THE BIGGEST WORD OF ALL … LOOK Do Not Step On The Computer Cords On The Ground/Floor.

Yup … Basically Plagiarized From “ALL I REALLY NEED TO KNOW I LEARNED IN KINDERGARTEN" by Robert Fulghum

What What does a does a CTSP CTSP do?do?

SAFETY FIRST• Safety is ALWAYS our top priority

• You’re going to be tired and may have the camp crud

• Take the time to think

• Especially when driving

Wildland Fire FatalitiesEVERY YEAR … NO MATTER HOW HARD WE TRY

PEOPLE GET HURT or DIE

For A CTSP … WATCH FOR THE

HAZARDS

FATIGUE & DRIVING

Year Fatalities

2004 20

2005 12

2006 24

2007 9

2008 25

2009 15

2010 8

2011 9

2012 11

2013 30

Source: http://www.nps.gov/fire/download/fir_wil_fire_fatalities.pdf

Avera

ge OVER 16

per

YEAR

A CTSP has the skills to:

• Brief Managers on IT issues• Design, build and Support a wired

and wireless network• Manage hardware and software

issues • Identify problems, plan and

implement corrective action• Provide professional and timely user

support

A CTSP has the skills to:

• Maintain the network as it expands and contracts

• Deal with the worst possible Environmental conditions (hot/cold/wet/dry/dusty/bad power)

• Administer the I-suite/EI-Suite system• Manage data and Backups• Creatively resolve issues that arise

A CTSP has the skills to:

• Work with “hair on fire” • Support technology that appears on

an incident • Support the heavy hitters including

web managers, FBANs and Imets, GIS Specialists

• Teach / people skills• Don’t go down rabbit holes

(Save Them For the winter / development is not for fire camp)

A CTSP has the skills to:

• Complete Transition documents• Coordinate with other teams• Coordinate w/in your team• Move a network quickly to another

camp location• Close out an incident

supportHELP OTHER FOLKS GET THEIR JOB DONE

DON’T GET CAUGHT IN THE TRAP OF BEING A DO’ER (JUST BECAUSE YOU KNOW/UNDERSTAND THE TECHNOLOGY)

AS MUCH AS Be A TEACHER SO OTHER FOLKS CAN GET THEIR JOB DONE

“Don’t build dumb fireline”

-- Joe Stutler, ICT1