compilation volunteers interactive session - 2014 symposium to advance financial literacy

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2nd GLOBAL POLICY RESEARCH SYMPOSIUM TO ADVANCE FINANCIAL LITERACY 6 November 2014 OECD Conference Centre Paris www.oecd.org/finance/financial-education www.financial-education.org #OECDfe

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This is a compilation of the slides contributed by volunteers during the interactive session at the first session of the 2nd OECD-GFLEC Global Research Symposium to Advance Financial Literacy on 6 November 2014, which addressed cutting-edge policy issues and research ideas to advance the global financial literacy agenda. Find out more at http://www.oecd.org/daf/fin/financial-education/oecd-infe-gflecsymposiumfinancialliteracy.htm

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Page 1: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

2nd GLOBAL POLICY RESEARCH

SYMPOSIUM TO ADVANCE FINANCIAL

LITERACY

6 November 2014 – OECD Conference Centre – Paris

www.oecd.org/finance/financial-education

www.financial-education.org

#OECDfe

Page 2: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

Assessing financial literacy among

15-year-old students

Page 3: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

Status of

national

strategies for

financial

education in

G20

members

Page 4: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

Evidence and guidance to address

gender differences in financial literacy

Page 5: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

Case studies and policy guidance on

financial education in schools

Page 6: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

CENTRAL BANK OF ARMENIA

Ms Sona Lalayan

[email protected]

Page 7: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

Setting climate

Targeting

Supporting

School Youth Farmers …

Cooperation schemes & Institutional setup

Sustainable funding

Mo

nit

ori

ng

an

d e

valu

atio

n

CENTRAL BANK OF ARMENIA

Sona Lalayan

[email protected]

Page 8: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

Sona Lalayan

[email protected]

• Banks • Insurances comp. • Credit org. • others

WORKING IN PARTNERSHIP

See more : www.abcfinance.am

CENTRAL BANK OF ARMENIA

CELEBRATING FINANCIAL LITERACY

ANNUALLY

SUCCESS ONLY IF POSITIVE ATTITUDE

Page 9: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

BELGIUM FINANCIAL SERVICES AND

MARKETS AUTHORITY

[email protected]

Page 10: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

Key figures since the launch of the program Jan. ‘13 – FSMA; Belgium

www.wikifin.be

1,289,277 visitors to date

savings account simulator

380,000 times used

monthly newsletter

10,741 subscribers

January 2013

May 2013

Pensions campaign

Nov. 2013 Feb. 2014

1,000 questions on

housing over two

weeks

real estate simulator

73,000 times used

contact: [email protected]

WEBSITE

CAMPAIGNS

Nov. 2014

Housing campaign Inheritance campaign

110,000 quizzes completed [ongoing]

Page 11: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

Educational materials for teachers of secondary schools – FSMA; Belgium

contact: [email protected]

Strategic

objective

Make sure all students, when they leave school, have the skills, knowledge and

attitude to understand the society in which they live & are able to make informed

financial choices at various stages of their lives.

Themes: - Budgeting

- Responsible consumption

- Borrowing

- Paying money

- Saving and investing

Pilot project:

- testing materials in

the classroom

- integrating in

courses

25 schools

Development of

educational materials by

the FSMA

Educational materials

available for all schools

and teachers

+

Sharing best practices

Jan. 2014 1

.

Sep. 2015 3. Oct. 2014 2.

Best practices

Page 12: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

CENTRAL BANK OF EGYPT

www.ebi.gov.eg

Page 13: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

“Shaping the Future” Initiative • Shaping the Future is designed by the Egyptian Banking Institute to

create and raise the financial literacy and awareness of Egyptian

children and youth.

• In Partnership with the Central Bank of Egypt, Ministries, Financial

Institutions, NGO’s and international donors, we reached more than

360,000 Children and Youth during 2014 through the following

activities:

1. Financial awareness sessions (conducted in schools, youth centers,

and universities)

2. Ringing the bell to opening the stock exchange

3. Holding entrepreneurship competition for schools

4. Educating youth from high schools and youth centers on how the

stock exchange operates and its value in the economy

Page 14: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

“Shaping the Future” Initiative

5. Conducting banks, stock exchange and money museums study tours

6. Publishing an awareness publications series

7. Participating in the Global Money Week

8. Developing info- graphics

Finally, Students signed a pledge to remain committed to spreading the

culture of financial awareness

For more information on the initiative, kindly visit our Facebook page:

https://www.facebook.com/shapingthefuture2013

Page 15: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

ESTONIAN CONSUMER PROTECTION BOARD

http://tarbijakaitseamet.ee/en

Page 16: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

Cartoons for children

Cartoons on smart use of money.

For example:

• Comparing prices

• Advertisements and cheap prices

• What is shopping spree

Estonian Consumer Protection Board

Page 17: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

HONG KONG INVESTOR EDUCATION

CENTRE

Mr David Kneebone [email protected]

Page 18: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

Hong Kong Impact of outreach

65% research more about

investment risks

4.4/5 increase learning interest

69% set financial goals

68% repay debts in full

Contact David Kneebone:

[email protected]

Page 19: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

The Investor Education Centre has developed a suite of user-friendly

interactive tools to help people in Hong Kong plan and manage various

aspects of personal finance:

- Planning ahead

- Budgeting

- Financial protection

- Retirement planning

- Managing debt

- Saving and investing

More at:

www.hkiec.hk/calculators

Budget Planner & Expense Tracker

Budgeting Worksheets

Net Worth Calculator

Financial Health Check

Savings Goal

calculator

Debt Calculator

Retirement Planner

Risk Assessment

Cut-back Calculator

Contact David Kneebone:

[email protected]

Hong Kong

Page 20: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

INDIA NATIONAL CENTRE FOR FINANCIAL EDUCATION

[email protected]

www.ncfeindia.com

Page 21: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy
Page 22: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy
Page 23: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

KENYA CAPITAL MARKETS

AUTHORITY

Mr Antony Mwangi [email protected]

www.cma.or.ke

Page 24: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

SMS-based National Trivia

Competition with prizes Making learning fun using

mobile phone technology

Youth compete and winners are awarded

with cash invested in securities;

Two universities yearly University challenge

Working with county governments and youth

associations to deliver financial education Fora for youth groups

Visit universities and share

information/interact with students

Open Days

at universities

Host university students

twice a month at our offices Interactive sessions

University challenge

Infusing financial

messages on

TV programmes

Communicating financial messages

in a fun way through popular

TV programmes

Page 25: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy
Page 26: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

KENYA

RETIREMENT BENEFITS

AUTHORITY

Ms Rose Musonye Kwena

[email protected]

Page 27: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

Innovative and effective financial education initiative - Kenya

When Kenyans think ‘retirement’ they think ‘THE END’!

To many Kenyans, aging is to be avoided at all costs:

– e.g dying their hair to look young

It’s not socially acceptable to age. Old age is feared

What Kenyans fear they ignore

Communication Testimonial Reassurance Campaign

Targeted Messaging Reassuring different segments that retirement is cool – especially to the YOUNG WORKERS

•Young people talking happily about retiring after saving to enjoy life

•Young people discussing the tangible benefits of saving through a pension scheme e.g. assigning a portion of their benefits to accessing mortgage

• A calculator that ‘goes’ into the future to show you how much you will have saved depending on how much you wish to save each month and the duration.

Rose Musonye Kwena

Retirement Benefits Authority – Kenya

[email protected]

Page 28: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

LATVIA FINANCIAL AND CAPITAL MARKET COMMISSION

www.fktk.lv

www.klientuskola.lv

Page 29: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

29

• FINANCIAL EDUCATION WEEK 2014 reach more than 150

education institutions in Latvia

• The motto Find and Reach Your Financial Goal! encouraged

everyone to contemplate on financial goals

• Interactive test (7 questions) on the internet Who are you?

called to measure personal determination to do it: http://bit.ly/1p9DkLu

21 versions of

answers (3 A to

every Q)

3 types of

personal

characters:

A B C

Page 30: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

KO DARA FINANŠU UZRAUGS?

FINANCIAL AND CAPITAL MARKET

COMMISSION OF LATVIA : www.fktk.lv

VIDEO AND TEST ON INTERNET:

Page 31: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

CENTRAL BANK OF LEBANON

www.bdl.gov.lb

Page 32: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy
Page 33: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy
Page 34: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

BANK NEGARA MALAYSIA

www.bnm.gov.my

Page 35: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

35

RAHSIA

Financial Sector Blueprint 2011 – 2020 placed further importance on

financial inclusion agenda

Innovative products &

services

Innovative channels

Effective FIs &

infrastructure

10

financial

inclusion

strategies

under the

Financial

Sector

Blueprint

Broad

Strategies

An inclusive financial system that best serves all members of society, including the

underserved, to have access to and usage of quality, affordable essential financial services

to satisfy their needs towards shared prosperity

1 2 3

High Take-up

Convenient accessibility

Responsible usage

High satisfaction

Desired

outcomes

for the

underserved

Well informed & responsible underserved

4

Vision

1. Agent banking

2. Technology based

innovative channels -

mobile banking

3. Flexible micro-

financing

4. Micro-savings

product (pilot –

BSN)

5. Micro-insurance/

takaful (pilot –

Prudential &

Allianz)

6. Strengthen DFI’s

capabilities in

financial inclusion

7. Structured training

programmes in

financial inclusion

8. Measurement

framework & Fin.

inclusion index

9. Leverage NGOs for

capacity building

programmes (pilot)

10.Financial

literacy

Page 36: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

36

RAHSIA

Innovative outreach channel via Mobile LINK

• Mobile LINK was launched on 9 Dec 2011;

• It is an innovative channel to achieve greater outreach in serving communities of semi-urban and rural areas;

• Terminals in coach are connected to CCRIS(Central Credit Reference Information System), Consumer Redress Mechanism System (CRMS) and BNM’s website

• Services provided include enquiry on CCRIS and financial advisory on financial products

Background Achievements to date (as at September 2014)

269

47,419

No. of sub-districts covered

No. of participants benefited

97.20% Overall Satisfactory Level

30.05% Average Knowledge Enhancement

Page 37: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

SECURITIES COMMISSION MALAYSIA

www.sc.com.my

www.investsmartsc.my

Page 38: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

Multiple Modalities: App, Print, Digital & Social

Page 39: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

Aimed to assess students’ ability to promote

the concept of money management and

investing for the future via the peer-to-peer

approach.

Page 40: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

BANCO DE MEXICO

Mr Pedro Garza López [email protected]

Page 41: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

Most innovative and effective financial education initiatives for young people

2nd Global Policy Research Symposium to Advance Financial Literacy

Team competition for undergraduate students

Child size replica of the Banknote factory Children webpage

Page 42: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

… and general public audience

2nd Global Policy Research Symposium to Advance Financial Literacy

Money museum Games in

financial education exhibition

[email protected]

Page 43: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

CENTRAL BANK OF NIGERIA

www.cenbank.org

Page 44: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

School Reach out and Mentoring in secondary Schools

School Reach Schools School Reach out

Initiative is targeted at secondary school children aged between 10 – 14 years

To teach them about importance of savings and personal financial management

Sessions are facilitated by the Governor & Deputy Governors of CBN, Heads of other regulatory authorities MDs/CEOs of Banks and other top executives in the financial system

So far, over 50 schools have been visited and

more than 5000 school children reached.

Reach out and Mentoring in Secondary Schools

Page 45: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

Introducing the

world of money

Children will learn…

• what is saving

• how to save

• how to grow their money

• how to protect their money

NN

NN

Page 46: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

PERU SUPERINTENDENCY OF

BANKING, INSURANCE AND PENSION FUNDS

Mr Juan Carlos Chong

[email protected]

Page 47: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

THEATER PLAY

FINANCIAL EDUCATION FAIRS

Contact information:

Juan Carlos Chong Superintendency of Banking, Insurance and Pension Funds

[email protected]

Page 48: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

FINANCIAL EDUCATION FAIRS

The goal of the program is to create awareness about the value of money and promote good saving habits on children through recreational and educational

activities.

Contact information:

Juan Carlos Chong Superintendency of Banking, Insurance and Pension Funds

[email protected]

THE SAVING CIRCUIT

Page 49: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

SOUTH AFRICA FINANCIAL SERVICES

BOARD

Mr Lyndwill Clarke [email protected]

Page 50: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy
Page 51: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy
Page 52: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

BANK OF THAILAND

www.bot.or.th/english

Page 53: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

Successful financial education initiatives “A regular reminder of an efficient financial management” – monthly infographic newsletter launched via email on the ‘pay day’ to all BOT’s employee and other subscribers

Financial crime How to manage your salary

How to pay cheaper in installment loans

Page 54: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

Visit us

Website: www.1213.or.th Facebook: www.facebook.com/hotline1213

Our address: Financial Consumer Protection Center

Bank of Thailand Headquarter Samsen Road, Pranakhon, Bangkok, Thailand, 10200

Page 55: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

TURKEY CAPITAL MARKETS BOARD

Mr Bora Oruç

[email protected]

Page 56: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

Bora ORUÇ

Executive Vice Chairman

[email protected]

An online learning platform designed to offer basic

information on financial issues

Open to everyone

Provides opportunity to measure participation,

completion rates and success of the participants

Supported by mobile

applications

Page 57: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

UNITED STATES CONSUMER FINANCIAL PROTECTION BUREAU

www.consumerfinance.gov

Page 58: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

consumerfinance.gov/parents

Page 59: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

AUSTRIA THREE COINS

threecoins.org cure-runners.at

Page 60: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy
Page 61: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy
Page 62: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

BRASIL ASSOCIAÇÃO BRASILEIRA

DAS ENTIDADES DOS MERCADOS

FINANCEIRO E DE CAPITAIS (ANBIMA)

portal.anbima.com.br

Page 63: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

CHALLENGES

• Coverage of a large number of people

• Accessible cost

• Easily scalable, without largely depending on the Association

• Attractiveness

SOLUTION

• Creating partnerships with universities

• Creating a distance learning course without tutoring

• Using a free and open platform

• Offering bonuses to students who finish the course

LEARNING COMMUNITY

(students could talk to each other)

+ COURSE WITH INNOVATIVE

LANGUAGE AND APPROACH

HOW TO INVEST IN YOU

Page 64: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

RESULTS FROM THE PILOT

• 921 students enrolled (of a total of 7,000)

• 115 students approved

• 948 posts in five mandatory forums

• 48 free forums created by students

HOW TO INVEST IN YOU

PRELIMINARY FIGURES OF

THE SECOND CLASS

• 3872 students enrolled (of a total of 12,000)

• 865 students taking the course

More than

of the students agree that

• The course changed the way they approach their financial life;

• They managed to establish connections between the contents and their professional life;

• The participation in the course brought new ideas about how to use money conscientiously;

• They would refer the course to friends and family.

The possibility of taking the course

online was important in the decision to

enroll for 95% of the students

83% of the students thought that the course met their expectations

14% of the students thought that the course exceeded

their expectations

Page 65: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

CZECH REPUBLIC MASARYK UNIVERSITY

Ms Barbora Chmelíková

[email protected]

Page 66: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

www.econ.muni.cz

preparing University students to deliver

financial education to underprivileged

individuals through NGO’s and community

groups

ensuring a regular flow of people

delivering financial education

helping further promote the volunteering and

citizenship ideas and build civil society in the

Czech Republic

introducing long-term and sustainable concept

of financial education for adults resulting in

system's change

Citi – Masaryk University Financial Capability Program

Barbora Chmelíková

[email protected]

Department of Finance

Masaryk University

Page 67: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

www.econ.muni.cz

Seminars at Children‘s Home

The university students prepared a lecture aiming at financial literacy.

Barbora Chmelíková [email protected] Department of Finance +420 737 588 725 Masaryk University

Contact:

Page 68: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

FRANCE ALERTEDUCATION

WWW.ALERTEDUCATION.EU

Page 69: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

+

The main barriers

preventing

financial education

programmes from

reaching all young

people in France

Financial education :

is not integrated in the curricula

is not integrated in the initial and in-service training of teachers and principals

is left to the initiative of some teachers and so is not compulsive : a source of inequity

is not a priority for French parents, who are mostly focused on what they call “the basic skills”

Two powerful French institutions are fighting against interdisciplinarity and cross-curricular competencies : the General Inspectorate in charge of the programs at the national level and some conservative and powerful teachers' unions, controlling the recruitment of teachers also at a national and regional level.

OECD Symposium on Financial Education November 4th-6th

Page 70: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

+

Ways of overcoming

these barriers

To enable students to develop an awareness of, have autonomy ,

the ability to make choices and take personal responsibility for

their financial future and so discover their own motivations and

potential - we have to involve companies in the daily life of the

schools.

In the school of the 21st century, we have to enable teachers to

work with assistants and external partners, thus practising

teamwork with European institutions, research institutes,

universities, science centres, companies , associations involved in

science, arts, financial education, ...

We should take some successful and inspiring practices in Europe into account, mostly introduced by a public-private partnership – Foundation - initiating change at school.

OUR PROPOSAL :

USE of the 3 weekly hours at the disposal of the municipalities

to organize activities developing “soft skills” such as communication, teamwork, decision-making, organizational skills and self-confidence

through scientific experimentations, coding, financial and

entrepreneurial education and the practice of English for all

French children between 5 and 12 years.

OECD Symposium on Financial Education November 4th-6th

Page 71: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

FRANCE LA FINANCE POUR TOUS

[email protected]

Page 72: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

[email protected] – 01 44 50 00 80

Our most innovative and effective education initiatives

Acting through large banks and financial institutions

Books diffusion (120 000 copies)

Dedicated trainings for clients and/or employees (35 000 trainees)

Educating pupils and students with

specifics courses and pedagogic tools

Page 73: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

[email protected] – 01 44 50 00 80

« lafinancepourtous.com »

dedicated to financial education

Website created in 2007 3 million plugs /year over 5 000 articles published 130 training programs, …

Specific education section

QUIZ

Thomas Piketty

Page 74: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

FRANCE

PLANETFINANCE

Mr Marin de Viry

[email protected]

www.planetfinance.org

Page 75: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

PlaNet Finance’s approach to financial education

75

PlaNet Finance has an approach centered on durable social development through programs which

involve microfinance, education, health, environmental protection and support for agricultural value

chains.

Our approach to financial education

Financial education provides

individuals with the knowledge, skills

and attitudes required to adopt good

money management practices.

It plays a critical role in helping

people manage and preserve their

resources while working towards

their financial goals.

Financial education benefits both

low-income customers and

financial institutions.

THE INITIATIVE FOR EMBEDDED

FINANCIAL EDUCATION (IEFE):

Our approach aims to help institutions to

embed financial education services

seamlessly into their existing operations,

to ensure ongoing implementation at low

running costs.

The embedded approach is centred on

understanding both customers’ needs

and the financial institutions’ objectives.

By pin-pointing interactions with clients

along the business process and turning

these into teachable moments, the

methodology helps inclusive financial

institutions to integrate financial

education services into their value

proposition. This approach leverages the

customer interest in a financial product

into a teachable moment when there is a

higher level of receptiveness to an

educational message.

• E.g. educational short films

shown in branches

Marketing

• E.g. budgeting handbook

• E.g. in-branch training

sessions

Credit evaluation

• E.g. educational cartoon

series

• E.g. educational SMS

campaigns

Monitoring

Our approach

Ou

tco

me

s

Page 76: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

Lessons learnt from financial education projects in South Africa

76

In designing many financial education programs using the embedded approach IEFE, PlaNet

Finance has learnt extensive lessons that are beneficial to future projects. IE

FE

- H

olla

rd I

ns

ura

nce

IE

FE

- S

ave

Ac

t

Aim: Provide insurance-related education

highlighting benefits, providing details on

operating, and explaining how insurance

applies to consumer lives through a

mobile learning solution

Beneficiaries:

1,850 clients have received messages on

their insurance policies

The step forward:

Implement client-triggered learning

Aim: Develop financial education programs

targeting rural and peri-urban low-income

women that were members of the SCG*

Beneficiaries:

3075 SCG members have attended to

Financial Education sessions

The step forward:

SaveAct and PF are aiming at scaling

SaveAct’s ‘stepped approach’ up in other

provinces in SA and in Zambia

* Savings and Credit Group

Les

so

ns le

arn

t

Ensure the strong involvement of the

staff in developing the content and

materials of financial trainings 1

Make realistic expectations of staff

competences as facilitators given their

core role, responsibilities, and past

experience

2

Implement regular and repetitive touch-

points as it offers the best opportunity to

educate clients 3

Provide incentives and rewards for staff

and customers to enhance the impact and

success of the program. 4

Use very straightforward educational

messages and make use of limited time 5

Page 77: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

GUATEMALA ASOCIACIÓN PARA EL

DESARROLLO INTEGRAL GUATEMALTECO (ADIG)

www.adig.org.gt

Page 78: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy
Page 79: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy
Page 80: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

NETHERLANDS AFLATOUN

Mr Rediet Abiy

[email protected]

Page 81: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

Innovations on Financial Education

81

•Combining social and financial education and showcase how one makes the other stronger •Developing social and financial education curricula for all life stages (Pre-primary(3-6 years), primary(6-14), secondary(14-19 years) and curriculum for non-formal education. https://www.youtube.com/watch?v=3RbCtAytH-Q (One minute Video) •Developing financial literacy lessons while taking into consideration the needs in improving quality of education through active learning methods and experience based reflections https://www.youtube.com/watch?v=318esP3QLHU (One minute video)

Page 82: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

Innovations on Financial Education

82

•Integrating financial literacy in other educational interventions (reproductive health, psychosocial development, Agriculture, peace building etc) because it emphasizes how life skills are complex and inter-related •Delivery of Financial Education in juvenile detention centers

• Going beyond cognitive and ‘nudging’ young people to really practice the savings habit

•E-learning for Youth on Financial Education https://www.youtube.com/watch?v=jN6SI-tXb2g (One minute video)

Page 83: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

UNITED KINGDOM CITIZENS ADVICE

www.financialskillsforlife.org.uk

Page 84: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

Citizens Advice

Money skills ‘champions’ project

Citizens Advice combined its financial education expertise

with the experience of leading youth organisations to deliver

this Barclays funded project in the UK between 2011 and

2014.

The project increased the financial awareness of 16-24 year

olds, particularly NEET (not in Education, Employment, or

Training) young people, through an innovative peer

education model.

Young people were trained as 'champions' improving their

financial knowledge and capability, and equipping them with

the skills to share this information with their peers.

www.financialskillsforlife.org.uk [email protected]

Page 85: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

Citizens Advice

Money skills ‘champions’ project

With the

proposed cuts

and changes

to benefits, I

believe there

will be even

more people

who need help

from CAB in

the future.

5,200 young people trained as ‘champions’.

120,000 young people reached in total through peer education.

76% of 'champions' said they were now saving at least £5 per month, compared to 24%

before the programme.

120 Citizens Advice Bureaux involved in training the ‘champions’ using their existing

financial education skills to extend their services to young people.

www.financialskillsforlife.org.uk [email protected]

Page 86: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

SPAIN INSTITUT D'ESTUDIS

FINANCERS

www.educacionfinanciera.com [email protected]

Page 87: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

Financial Literacy in the Schools of Catalonia (EFEC)

EFEC PROGRAM (Since 2012)

-Public-Private Partnership

Between IEF, the Regional Government and six financial institutions

-Corporative Volunteer Program under EFEC label

Volunteers from financial sector teach financial literacy to students in the final academic year.

- Five different workshops

- Previous training by IEF

- Workshops based in PISA assessments.

Whole Catalan territory

www.educacionfinanciera.com [email protected]

EFEC 3rd Edition 2014/2015

300 schools

Over 19.000 students 3.600 workshops

600 volunteers

Page 88: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

Financial institutions

Department of Education

Volunteers

Schools

Prepare dissemination

elements to attract volunteers

Prepare dissemination

elements to attract schools

Spread the project and request participation of public schools Explain the project to

private schools

Volunteers trained by IEF in pedagogical skills and contents of the

5 different workshops (4h)

Workshops

Volunteers select workshops scheduled by the schools. The training is always under EFEC project label.

IEF manages all logistic issues to ensure the development of the workshops

Poll

Schools schedule dates and times of the workshop

Volunteers respond to satisfaction surveys

Schools and students respond to satisfaction surveys

Final project event

At the end of the project recognizes volunteers and schools participation in a public event.

Spread the project and requested participation of volunteers

Financial Literacy in the Schools of Catalonia (EFEC)

www.educacionfinanciera.com [email protected]

Page 89: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

UNITED STATES THE SMITH COLLEGE

CENTER FOR WOMEN AND FINANCIAL

INDEPENDENCE

www.smith.edu/wfi

Page 90: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

The Smith College Center for

Women and Financial Independence www.smith.edu/wfi

Increasing Financial Literacy through…

Non-Credit Courses

Online Global Outreach – online course on Financing Life by Prof. Randy Bartlett

www.smith.edu/wfi/online_course.php

Lunch & Learn - offered to Smith students, faculty, staff, and the larger community

Financing Life by Prof. Randy Bartlett

Principles of Investing by Prof. Roger Kaufman

Hands on Experience and Workshops

Dollars and $ense – college money management for all incoming students

From Backpack to Briefcase – personal finance boot camp for graduating seniors transitioning from college to the real world

saving, home buying, retirement planning

“How Do I?” Speaker Series

Taught by leading industry professionals

Topics Include:

Budgeting, Saving, Taxes, Insurance, Retirement, Financial Planning

Stocks , Bonds, Mutual Funds, Index Funds, and Portfolio Diversification

Investment Club

Student-run

organization with

about a $200,000

endowment

Peer Outreach

Program

Students teach

personal financial

management and

skills to local middle

schools, high schools

and teenage mothers

Page 91: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

Global Financial Institutions Concentration www.smith.edu/gfic

Intro. to Global Financial Markets

Lecture series taught by faculty, industry professionals, and leading scholars in the field

5 Courses

Math, statistics, and finance

2 Internships

In financial institutions

1 Workshop

Excel

Entrepreneurship Program

Educating women on…

preparing business plans, fundraising for self-employment, and receiving venture capital

2 J-Term Courses

Intro. to Entrepreneurship, Entrepreneurship & Innovation

Annual Draper Collegiate Women Entrepreneurs Competition

compete for prizes and enter incubators to develop their business

Public Lectures to Increase Awareness

Director of the Center speaks on the need for providing financial education and improving the degree of financial literacy among women to Smith College alumni and the public

Research and Presentation on Financial Literacy

Disseminating research results on financial knowledge, financial attitude, retirement planning and saving, and financial behavior of educated women

The Smith College Center for

Women and Financial Independence www.smith.edu/wfi

Page 92: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

WSBI-ESBG

Ms Laura Gutiérrez [email protected]

Page 93: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

WSBI and ESBG By fostering real-life enjoyable financial

experiences and thereby enhancing

such skills, Europe’s savings and

retail banks emphasize the importance

of acting responsibly with due consideration

to the general interest and to

other people.”

Chris De Noose

(Managing Director, WSBI-ESBG)

Page 94: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

WSBI and ESBG What is the European Stock Market Learning Initiative?

• European initiative to enforce literacy of young people in business

and financial affairs through an online simulation of financial

investments;

• National and cross-border competition for teams of pupils (15 and

older) and students run by European savings and retail banks;

• Launched in 1983 in Germany and since 1999 joined by further

ESBG members, so that currently five countries participate;

• Since 1983 about 7.5 million pupils and students have participated

in the annual stock market simulation with more than 45,000

teams per year;

Laura Gutiérrez: [email protected]

Page 95: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

UNITED KINGDOM MYBNK

www.financialskillsforlife.org.uk

Page 96: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

Specific – specialist dedicated trainers

Unique – embracing creative & new teaching methods

Participatory – learning by doing

Effective – to meet the needs of a range of young people

Relevant - bringing money to life for young people

We live, SUPER

Page 97: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

We get young people running their own banks, saving their money and building their own businesses.

“One of the most memorable and unforgettable learning experiences I have ever had”. 16-year-old Monet Twist participant.

Page 98: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

TURKEY VISA EUROPE

www.paramiyonetebiliyorum.net

Page 99: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

I Can Manage my Money

Launched in 2009

Total volunteers: 500+

Total reach: 760,000 young people

Financial education programme targeting to raise the financial

literacy level of young people aged 15 to 30

The project is implemented in 72

cities accross Turkey

@paraniyonet paramiyonetebiliyorum www.paramiyonetebiliyorum.net

Page 100: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

• Sectoral initiatives work better than individual ones

Visa Europe’s member banks in Turkey came together and join their forces for a social cause

• Strong and dedicated partnerships perform

It works best when the state, international organisations, NGOs and the private sector join

forces

• Peer to peer education model works

Creating a familiar environment where young trainees feel much more at ease to participate

and ask questions

• Social media increases engagement

Social media is the perfect tool to reach the young generation and is an ideal platform where

they can easily discuss and share their opinions

• Segmentation works

A single training content may not fit all – training curriculum should address the needs of

different age groups

Learnings and differentiating points

@paraniyonet paramiyonetebiliyorum www.paramiyonetebiliyorum.net

Page 101: COMPILATION Volunteers Interactive Session - 2014 Symposium to Advance Financial Literacy

2nd GLOBAL POLICY RESEARCH

SYMPOSIUM TO ADVANCE FINANCIAL

LITERACY

6 November 2014 – OECD Conference Centre – Paris

www.oecd.org/finance/financial-education

www.financial-education.org

#OECDfe