comparison chart sipx epygi trix switchvox oct10

8/7/2019 Comparison Chart Sipx Epygi Trix Switchvox Oct10

1/4

comparison chart_sipx_epygi_trix_switch 10/14/2010 Page 1

Comparison of several VOIP solutions Taken from Epygi Marketing and Sipx Wiki

Key Feature sipXecs Trixbox Pro Epygi

LGPL Closed source, Hosted.

Runs on your server Runs on your server Runs on integrated box

Number of users 10 to 10.000 10 to 200 10 to 200

unlimited PCI slot limit PCI slot limit unlimited

Number of analog (FXS) lines. PCI slot limit PCI slot limit

Number of simultaneous calls 60

yes no no Yes

Redundant call control yes no no Yes?

yes no yes Yes

yes no no Yes

Built-in Presence Server yes no no Yes

yes no no

yes no no

yes no no Yes

yes no no

yes yes no Yes

Device firmware management yes yes yes Yes

yes yes no

yes no no no?

Remote restart of phones yes yes no Yes

Configuration of SIP trunks yes yes yes Yes

yes no no ?

Zytell sells, distributes & provides support for Sipxecs and Epygi as they provide a better solution

Modified from: http://sipx-wiki.calivia.com/index.php/Asterisk_NOW_vs._sipXecs_vs._SwitchVox_vs._Trixbox_Pro_-_Comparing_User_Benefits

SwitchVox

TargetSolutions

Large enterprisesolutions, requiringHA and complexnetwork support

small to mediumbusiness with extramoney to spend

Anybody they can get.This is a spin off of anopen source solution.

Small mediumbusinesses. Modelsscale to the needs of thecustomer.

Update pricing

model

Technician time,

possible breakagetroubleshooting,updates free

yearly fees, per

user charges, perfeature charges

same as switchvox

only every extensionno matter the type ischarged a yearly fee.

Free through Zytell.

Factory tested sominimal potential issues.

CoreCapabilities

License for the managementsystem

Closed source,Requires activation

Closed, Updates freethrough Zytell

Solution Model. Note: For TrixboxFonality hosts the entireconfiguration managementsolution.

Hosted. Runs onFonality's server

18 to 200 per box, canchain boxes to provide for

any size needed

Number of trunk lines. Note:sipXecs uses external GWs.

unlimited, Note: usesexternal Gws atadditional costs

depends on customerneeds, various options

avaiable

unlimited, dependson bandwidth

60, assumes dualcore xeon/ 2gb RAM

10 to 64 depending onhardware, multiply by

number of boxes in use fortrue capability

Automatic trunk fail-over whenbusy or unavailable

Individual user Web portal for self-control

Plug & play management fordevices from many vendors

Does not include any "phonehome" code, i.e does not collectdata and reports it back tosomeone, and does not requireregistration to use

yes, but does requireregistration

Available language packs (UI,dialplan and prompts) for USEnglish, UK English, French,Canadian-French, Spanish, SA-Spanish, German, Dutch,Portuguese

some, more availableshortly

DeviceConfiguration &Management

Plug & play configuration of phones

Plug & play configuration of PSTNgateways

maybe for externalgateways, not required

since gateway is included

Automatic device discovery(phones & GWs)

Backup and restore of device

configuration data

Yes, automatic feature that

others don't haveGroup inheritance of deviceconfiguration parameters

Administration of user phone books(create company and individualdirectories and auto-load them intothe phones)


2/4



yes no no Yes

yes yes yes Yes

no no

yes no no

yes yes no Yes but limited

yes no no Yes

yes no no Yes

yes yes yes Yes

yes yes yes Yes

yes yes yes Yes

yes yes no Yes

yes yes no Yes

yes yes no Yes

yes no no Yes

Time-based find-me / follow-me yes yes yes Yes

Individual call blocking rule no no no Yes

Corporate directory yes yes yes Yes

yes no no possible

Individual call history yes no yes Yes

yes no no Yes, with appropriate box

no no yes Yes

no no yes possible with add on

Localization

yes no no Yes

yes no no Yes

yes no no ?

yes no no ?

yes no yes ?

SwitchVox

UserManagement

Wizard to create a new user andphone in a few clicks. Phones auto-provisioned.

Basic user administration (createan account)

Configurable per user permissionsfor call authorization

yes, based on extonly

yes via extension orauthentication process (i.e.

more robust!)

Advanced user management (speeddial w/ BLF, assignment of phones,call forwarding, user groups)

yes via extension, not by

group

User alias functionality (user canhave several numeric or alpha-numeric aliases)

Individual (per user) zero-outdestination configuration fromvoicemail to anywhere

Comprehensive search for users,phones, extensions, etc.

User Self-Control Portal

Per user Web portal for thepersonal administration of userspecific features and preferences

Individual management of unifiedmessaging preferences

Personal user Web portal forVoicemail retrieval andmanagement

Personal auto-attendant for callsthat roll-over to voicemail

Per user individual Speed Dialconfiguration

Per user individual configuration ofpresence (BLF - Busy Lamp Fieldfeature)

Per user individual call forwardingconfiguration

Corporate directory configured intothe user's phone(s)

Call Center supervisor agentmonitoring

Upload & manage user voiceprompts using the Web UI

Third party call control from aspecific client. I.e. Trixbox HUD.

Uploadable language packs thatinclude Web UI translation, voiceprompts, dialplans, call progresstone settings

Configuration of language forsystem (voice) prompts / multiplelanguages can be used

Per user individual selection of

language for personal voicemailLoadable localized (region specific)dialplan.

User Interface language dependenton individual browser locale withmany languages co-existing.


3/4



Dial Plan Basic dial plan administration yes yes yes Yes

yes no yes Yes

yes no no Yes

yes no no Yes, depends on needs

yes yes yes Yes

IVR based Diagnostics Mode no yes no ?

Features Configuration of auto-attendant yes yes yes YesConfiguration of music on hold yes yes yes Yes

Configuration of call park orbits yes yes yes Yes

Configuration of voicemail yes yes yes Yes

yes yes, limited yes, limited Yes

yes yes no Yes

no yes no Yes

yes yes no yes with ACD module?

yes no no yes with ACD module?







ACD real-time reports yes yes no yes with ACD module?

ACD historic reports yes no no yes with ACD module?

Configuration of wrap-up time yes yes no yes with ACD module?


no no no yes with ACD module?

SwitchVox

Advanced dial plan managementwith automatic failover to alternateroute or gateway

Time-based rules based onconfigurable schedules

Management of SIP Routing (SIPURL dialing, outbound SBCselection, ENUM, ISN)

Manipulation of Caller ID per user

and per route / GW

Configuration of page groups.Note: Switchvox/Trixbox supports 1blast group with 10 members max

Configuration of Intercom w/groups

Configuration of meet-meConferencing

Call Center(ACD) solutionConfigure several distributed ACDservers

Configuration of ACD queues andlines. Note: Trixbox Standard (free)does not include an ACD.

Configuration of overflow behaviorand destinations

Limit the total number of callers inthe queue

Configuration of call routingscheme

Configuration of call answer mode(e.g. to save toll charges)

Configuration of queue audio(music on hold)

Configuration of audioannouncements when queue is

entered or left

Automatic agent sign-out if callsare not picked up

Announce position in queue andestimated hold time


4/4



yes yes no Yes

Active calls display yes yes yes Yes

Report on active SIP registrations yes yes no Yes

yes yes no Yes

yes no no ?

IT Integration yes no no API available for this

yes no no

LDAP integration, UI configurable yes no no ?

yes no no ?

yes no no probably

yes no no Yes

Setting of system time & t imezone yes yes yes Yes

no no yes Yes

Backup & Restore yes yes yes Yes

yes no yes ?

yes no no maybe

Multiple admin accounts yes no no Yes

Server statistics graphs and SNMP yes no no ?

yes yes yes Yes

Data store Database Hosted by Fonality XML

Technology Hosted by Fonality

SwitchVox

Reports &Diagnostics

Historic CDR reports displayedinside the admin interface

Snapshot logs for systemdiagnostics. Note: Trixboxmaintenance done in a hostingmodel.

Login history for admins and usersto the user portal, failed and

successful

Web Services SOAP interface for allconfiguration operations

Import / Export users & devicesfrom and to Excel (.csv files)

via xml and API. Generallynot suggested.

Integration with Microsoft ActiveDirectory

Integration with MicrosoftExchange 2007

Export of reports to Excel (.csv)

SystemAdministration Auto-generated / managed SIP

passwords for enhanced security

Automated network services testsfor simplified installation

Administration of a high-availabilitysystem

Free of advertisement

TechnicalDetails

Unknown. Closedsource.

Java WebApplication

Unknown. Closedsource.

cgi web application

comparison chart sipx epygi trix switchvox oct10

Documents