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IP PHONE THE FUTURE

www.mia.co.za

Interconnection with QX Gateways

Gateways Maximum Recommended

QXFX04 16QXFXS24 8

CapabilitiesAnalogue Phones 8IP Phones 40Additional IP Phones with keys 152Total Phones 200Concurrent Calls 8Additional concurrent calls with keys 56Ethernet LAN Port 1Ethernet WAN Port 1SD Slot 1

With the ability to support 64 concurrent calls, the UC80 IP PBX is designed for offices with up to 200 employees. The system has eight FXS ports for analog phones and 40 IP extensions by default. SIP trunking allows for the UC80 to connect directly to an ITSP with no additional equipment. The UC80 includes a firewall and SIP Intrusion Detection for optimal security. E1/T1, FXO, ISDN BRI and additional FXS ports can easily be provided using the Epygi QX Gateways.

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PBX Features

• Auto Attendant with standard and customizable scenarios

• Call blocking, forwarding, hold, transfer, Call Relay and call waiting

• Caller ID detection and hiding caller ID

• Voicemail feaure with notification via SMS/email

• Caller ID-based voicemail profile

• Call park, call pickup, paging, intercom

• Call back from Auto Attendant• Call history, Do Not Disturd,

Global speed dial• Find Me / Follow Me• Unified Messaging• Three-way conferencing• Hotline Service, Barge-In, Call

queue• G3 fax support: T.38 and clear

channel fax

• Universal Extension Recordings• Dial plans (call routing), time of

day routing• Scheduling, Day/Night

Switching• Class of Service• Calling Cost Control• Automatic Call Distribution

(ACD)*• Epygi ACD Console (EAC)*• Audio Conference (default 8

ports/max 32*)• Video Conference (max 16

ports)*• Call Recording (default 4 ports/

max 24*)• iQall Mobile Toggling (default 8

ports/max 192*)

Standard License Includes

8 SIP Trunks on G72940 IP Extensions

8 FXS Ports8 Audio Conference Channels

8 iQall Mobile Channels4 Concurrent Call RecordingCall Cost Control for all Users

Barge-In Activated

Key System Features

• VoiceRecording – 4 Channel License Included.

• ContactCentre – Licensed Premium Contact Centre Capabilities. (License to be added)

• Extension Auto Provisioning – Easy and Quick Installation.

• Remote Monitoring through ECMon. (License to be added)

• Built in Budget Controller – No TMS Software needed and Licensed as standard

• 8 x Mobile Client Licenses as Standard (iQall)

• 8 x Conference Bridge Licenses standard• Built in Password Generator for Enhanced

Security. 3 Levels of Passwords (Weak, Medium, Strong) These Levels can be Enforced and reported on.

• StandardReporting• Missed Call Report• Successful Call Report with Quality rating

per call.• Failed Outbound Calls

• Automatic Firmware Upgrade from Epygi Support Portal.

• Built in Call Quality Monitor with Bad Call Quality Notifications (email).

• Security Scan to show any Vulnerabilities. (Provides Security Report)

• Run live Network Trace on Device and Export to use in Wireshark for troubleshooting.

Physical Dimensions:8.0” x 4.0” x 1.6” (20.5 x 10.5 x 4.0 cm)

Epygi Premise-Based ProductsIP PBX

iServ by Epygi - UC80 IP PBX

The UC20 IP PBX is designed for offices with as many as 32 users. The UC20 can support up to 32 IP devices and 10 concurrent calls. SIP trunking allows for the UC20 to connect directly to an ITSP with no additional equipment. The UC20 includes a firewall and SIP Intrusion Detection for optimal security. E1, T1, FXO, ISDN BRI and FXS ports can easily be provided using the Epygi QX Gateways.

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PBX Features

• Auto Attendant with standard and• customizable scenarios• Call blocking, forwarding, hold,

transfer,• Call Relay and call waiting• Caller ID detection and hiding caller

ID• Voicemail system• Voicemail notification via SMS/email• Caller ID-based voicemail profile• Call park, call pickup, paging,

intercom• Distinctive ringing• Speed dial• Many Extension Ringing

• Receptionist• Call hunting• Call back from Auto Attendant• Emergency Call Alert• Hold music• Call history• Do Not Disturb• Global speed dial• Find Me / Follow Me• Unified Messaging• Three-way conferencing• G3 fax support: T.38 and clear

channel fax• Universal Extension Recordings• Busy auto redial

• Directory assistance• Phone Book• Authorized Phones• Dial plans (call routing), time of day

routing• Scheduling, Day/Night Switching• Alarm• Dial & Announce (D&A)• Class of Service• Calling Cost Control*• Call queue• Call Recording (10 ports)*• Conference Server*• Audio (16 ports)/Video (8 ports)• iQall Mobile Toggling*

Key System Features

• VoiceRecording Functionality • Extension Auto Provisioning – Easy and

Quick Installation.• Remote Monitoring through ECMon.

(License to be added)• Built in Budget Controller – No TMS

Software needed and Licensed as standard• Mobile Client (iQall)• Conference Bridge Licenses standard• Built in Password Generator for Enhanced

Security. 3 Levels of Passwords (Weak, Medium, Strong) These Levels can be Enforced and reported on.

• StandardReporting• Missed Call Report• Successful Call Report with Quality rating

per call.• Failed Outbound Calls

• Automatic Firmware Upgrade from Epygi Support Portal.

• Built in Call Quality Monitor with Bad Call Quality Notifications (email).

• Security Scan to show any Vulnerabilities. (Provides Security Report)

• Run live Network Trace on Device and Export to use in Wireshark for troubleshooting.

Interconnection with QX Gateways

Gateways Maximum Recommended

QXFX04 2QXFXS24 1

CapabilitiesIP Phones 8Additional IP Phones with keys 24Total Phones 32Concurrent Calls 6Additional concurrent calls with keys 4Ethernet LAN Port (10/100/1000) 1Ethernet WAN Port (10/100/1000) 1Audio In Port 1Audio Out Port 1SD Slot 1


Epygi Premise-Based ProductsIP PBX

iServ by Epygi - UC20 IP PBX

Epygi Premise-Based ProductsGateways

iServ by Epygi - QXFX04 Gateway

The QXFXO4 Gateway is designed to add four additional outside PSTN lines to a corporate phone network when paired with an Epygi QX IP PBX. Integrating this product with any QX IP PBX allows the Gateway to then be managed through the IP PBX’s GUI. The system includes a firewall and can be used to IP-enable a legacy analog PBX by connecting the FXO ports to FXS extensions.

CapabilitiesFXO PSTN Ports 4Ethernet WAN Port 1Ethernet LAN Port 1


• Call routing capable of modifying caller ID or time of day routing • Firewall• VPN Router• Auto Attendant • Stacking Options• Failover*

PBX Features• Auto Attendant with standard and• customizable scenarios• Call blocking, unconditional call• forwarding• Call history• G3 fax support: T.38 and clear• channel fax• Dial plans (call routing), time of• day routing• Gateway Hosted SurvivabilityPC-Based Applications• QX-Quadro Configuration Console

(QCC)• Epygi Media Streamer (EMS)Voice Features• Voice Coding:• G.711, G.726 (16, 24, 32, 40

Kbps),• G.729A, iLBC (13,33 kbit/s, 15,2

kbit/s);• VAD, CNG, G.168 echo cancellation• VoIP Encryption:• SRTP• VoIP Signaling:• SIP v2, SIP/TLSVoIP Data and Signaling Protocols• ITU-T G.711, G.726, G.729 Annex

A,• G.168-2000, 2002, Q.23, Q.24;• IETF RFC 3951- iLBC;• Telcordia (Bellcore) GR.506,

GR.181; ETS_300 659_1,2,3;• SIP, SIP/TLS (RFCs: 2246, 3261,

3263,• 3265, 3311, 3323, 3428, 3515,

3578,• 3581, 3842, 3856, 3863, 3891,

3892,• 4028, 4235)• SDP (RFC: 2327, 4568)• RTP/SRTP (RFCs: 1889, 1890,

3389,• 3550, 3551, 3555, 3711, 4733,

3952)• Fax over IP (ITU-T: T4, T30, T38,

V17,• V21, V27 ter, V29)POTS Signaling• Loop start• FSK and DTMF Caller ID supportConnectivity• Physical Interfaces• Premise connections:• 1 LAN Ethernet 10/100 BASE-T• port (RJ-45)• Uplink connections:• 4 FXO ports to the central office

(RJ11)• 1 WAN Ethernet 100 BASE T (RJ45)• System Capacity• 4 simultaneous IP-PSTN callsNetwork• STUN/Network Address Translation

• (NAT) traversal (RFC 3489)• IPSec VPN with 3DES and AES• encryption in tunnel mode (RFCs:

2402,• 2406, 2409)• Automatic Internet Key Exchange

(IKE)• keying support• PPTP VPN, L2TP VPN• Firewall security via:• Intrusion Detection System (IDS)• Network Address Translation (NAT)• Policy and service-based filtering• Stateful inspection firewall• SIP Intrusion Detection System (SIP

IDS)DHCP server on the LAN side• DHCP client on the WAN side• DNS server with forwarding

functionality• Simple Network Time Protocol

(SNTP)• server/client for computer clock

synchronization• PPPoE connection to the ISP with• PAP/MS CHAP authentication• IP DIFFSERV for QoS• SIP tunneling• Virtual LAN (VLAN/IEEE 802.1Q)• DNS support with third party• NAT with port forwarding and

translation

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Epygi Premise-Based ProductsGateways

iServ by Epygi - QXFXS24 Gateway

CapabilitiesFXO PSTN Ports 24Ethernet WAN Port 1Ethernet LAN Port 1


• Call routing capable of modifying caller ID or time of day routing • Firewall• VPN Router• Stacking Options• Failover*

TelephonyBasic PBX Features in stand-alone mode• Call waiting• Call history• Hot Line• Dial plans (call routing), time of• day routing• G3 fax support: T.38 and clear• channel fax• PC-Based Applications• QX-Quadro Configuration Console

(QCC)• Epygi Media Streamer (EMS)Additional PBX Features available when used with QX IP PBX• Call blocking, forwarding, hold,

transfer,• Call Relay• Caller ID detection and hiding caller

ID• Call park, call pickup• Many Extension Ringing• Call hunting• Find Me / Follow Me• Voicemail system• Voicemail notification via SMS/email• Caller ID-based voicemail profile• Speed dial• Hold music• Alarm Service• Dial & Announce• Do Not Disturb• Three-way conferencing

• Unified Fax Messaging• Busy auto redial• Directory assistance• Class of Service• Call queuePC-Based Applications• QX-Quadro Configuration Console

(QCC)Voice Features• Voice Coding:• G.711, G.726 (16, 24, 32, 40

Kbps),• G.729A, iLBC (13,33 kbit/s, 15,2

kbit/s);• VAD, CNG, G.168 echo cancellation• VoIP Encryption:• SRTP• VoIP Signaling:• SIP v2, SIP/TLS• DTMF:• In band & out of band signaling

supportVoIP Data and Signaling Protocols• ITU-T G.711, G.726, G.729 Annex

A,• G.168-2000, 2002, Q.23, Q.24;• IETF RFC 3951- iLBC;• Telcordia (Bellcore) GR.506,

GR.181; ETS_300 659_1,2,3;• SIP, SIP/TLS (RFCs: 2246, 3261,

3263,• 3265, 3311, 3323, 3428, 3515,

3578,• 3581, 3842, 3856, 3863, 3891,

3892,

• 4028, 4235)• SDP (RFC: 2327, 4568)• RTP/SRTP (RFCs: 1889, 1890,

3389,• 3550, 3551, 3555, 3711, 4733,

3952)• Fax over IP (ITU-T: T4, T30, T38,

V17,• V21, V27 ter, V29)• POTS Signaling• Loop start• FSK and DTMF Caller ID support• FSK message waiting indicator

supportConnectivity• Physical Interfaces• Premise connections:• 24 FXS short-loop FXS ports (RJ-

21)• 1 LAN Ethernet 10/100 BASE-T

port (RJ-45)• Uplink connections:• 1 WAN Ethernet 10/100 BASE-T

port (RJ-45) Phones• 24 analog phones (or other analog• devices) to connect via FXS ports• Virtual extensions:• Up to 200 virtual extensions can be

added*• System Capacity• Up to 24 simultaneous VoIP calls

with external partiesNetwork• Same specification (QXFX04)

Designed to be added to an IP network, the QXFXS24 Gateway allows existing analog phones to join the new VoIP network. The system is easily stacked for additional capacities and can be installed with any SIP-compliant IP PBX or plug-and-play with an Epygi QX IP PBX. This gateway is unique from other standard FXS gateways because of the numerous included features.

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Epygi Premise-Based ProductsRack Mount Solution

Epygi’s Rack Mount Kit is designed with you in mind. The smaller, more modular QX products integrate seamlessly with the Rack Mount Kit, ultimately reducing clutter and maximizing space. With the exception of the 19-inch QX2000, Epygi’s line of QX products simply slide into the rack mount and are secured with a thumb screw. The IP PBXs and Gateways consume minimal power, thus saving customers added expenses.

The kit, purchased separately from the IP PBXs and Gateways, includes two DC power cables for power redundancy. Power redundancy can be used on all QX products with the exception of the QXFXS24.

Please refer to the technical data sheets for our IP PBXs to see the maximum number of Gateways that can be interconnected.

QX IP PBXs and Gateways Configured as One Unified SystemGateways can be configured to a QX IP PBX as slaved devices through the IP PBX’s GUI.

ecMONEffective Monitoring Solution for QX PBXs

An effective automatic monitoring tool is always needed for properly operating and managing the complex infrastructures, cloud-based services and most importantly for ensuring the availability of the company’s business-critical voice network.

ecMON (Epygi Cloud Monitoring Service) is a cloud-based monitoring service which is part of the Epygi Cloud QX Service (ecQX). It is a WEB application platform allowing centralized monitoring for Epygi QX IP PBXs. Primarily designed for the Epygi SIP-based cloud PBXs – ecQX, the ecMON service is also used for monitoring the on-premise QX IP PBXs as well. It is a great tool for centralized monitoring and managing all active QX IP PBXs, regardless if they are on-premise or in CLOUD. Once configured, all active QX IP PBXs will be shown in a centralized directory with some key configuration settings and performance parameters. Conveniently accessible via a WEB browser, the ecMON’s centralized directory will provide real-time event notifications on the application statuses which are running on QXs at that specific timeframe.

ecMON makes it possible to efficiently monitor all active system events on all QX devices and report them to the system administrator. Among the reports shown is the status of registered phones, SIP trunks and even bad quality calls. These reports help to identify problems quickly and resolve them in a timely manner.

The ecMON tool enables the user to:

• ecMON combined with ecQX and on-premise QX solutions becomes the best monitoring solution of both worlds.• Review all currently active QXs in a centralized directory.• Get the key configuration settings of active QXs, such as the unique ID, hostname, FW version, uptime duration

& the number of registered phones.• Evaluate the CPU utilization & get the number of simultaneous calls on QXs.• Get real-time notifications for system events that may affect the quality of services running on the QXs.• Identify & resolve issues on QXs in a timely manner.• Review over 70 system events regarding the services running on QXs.

The models in the Cisco IP Phones 6800 series are only available with Multiplatform Firmware (MPP)

Cisco IP Phone 6800 SeriesKey Features

• 3.5 in. (89 mm) grayscale, backlit, 396 x 162 pixel display

• Class 2 Power over Ethernet• Optional local power adapter

sold separately• Electronic hookswitch headset control• Four programmable line/feature keys• Optional enhanced wideband headset

Cisco IP Phone 6851

Ideal for knowledge workers, administrative staff, and managers with moderate to active call activity, on a cost-conscious budget

Wideband audio

4 programmableline/feature keys

10/100/1000Ethernet switch

Headset port

Full duplexspeakerphone

Wall mountingpossibility

• 396 x 162 pixel-based, graphical monochrome display with white backlight• 16 programmable line/feature keys• 10/100 Ethernet switch• Headset port• Electronic hookswitch headset control• Class 1 Power over Ethernet


Cisco IP Phone 7861

Administrative staff, managers, and exclusive, highly active call volume with high number of calls throughout the day

TheCisco®IPPhone6800seriessupportsthefollowingfeatures:

Wideband audio

Headset port (7821, 7841, 7861 models only)


Wall mountingoption

Power over Ethernet


Cisco MPP IP PhonesMPP IP Phone Models and Key Features


• Ideal for attendants, managers, executives • Premium phone, up to 10 lines• 5” high-resolution (800 x 480) colour display• Integrated Bluetooth• Smartphone integration• 1 USB port• Up to 2 Key Expansion Modules• High-quality wideband audio• Low power when not in use

Cisco IP Phone 8851

Wideband audio

10 programmableline/feature keys

10/100/1000Ethernet switch

Headset port


Wall mountingpossibility


Cisco IP Key Expansion Model for 8800 Series

• Provides additional keys for speed dial, directory numbers, or programmable features

• LCD colour display

• 8 physical keys, 2 pages: 36 total keys• Connect up to three KEMS to the

8861 and 8865, and up to two KEMS to the 8851

Wideband audio


Power over Ethernet

Cisco IP Conference Phone 7832

Conference phone for small conference rooms up to 172 sq ft (16 sq m)

• 384 x 128 pixel backlit monochrome LCD• Wideband/full-duplex audio speakerphone• 360-degree room coverage• 2.1m/6.9 ft microphone pickup

• HD audio performance• Compact design• Class 2 Power over Ethernet


UC923 is an innovative Gigabit Colour IP Phone, 2.8” TFT-LCD with 320*240 pixel. It supports up to 5-way conference. UC923 is optimized for executive use for major decision makers, administrative assistants and those working with bandwidth-intensive application on collocated PCs.

The high-resolution TFT-LCD and HD Voice bring you the lifelike visual and audio experience.

UC912G delivers superior HD audio quality, rich and leading edge telephony features, all the functions of software are the same as other UC900 series models. It is a perfect choice for small to medium businesses looking for a high quality, feature rich IP Phone at an affordable cost.

Phone Features

• 3 SIP accounts• Call hold, mute, DND• One-touch speed dial, hotline• Call forward, call waiting, call transfer• Redial, call return, auto answer, direct IP call, 5-way

conferencing• XML Browser, action URL/URI• Group listening, SMS, emergency call• Ring tone selection/provisioning• Set date time automatically or manually• Dial plan per account• RTCP-XR (RFC3611), VQ-RTCPXR (RFC6035)

Phone Features

• 2 SIP accounts• Call hold, mute, DND• One-touch speed dial, hotline• Call forward, call waiting, call transfer• Redial, call return, auto answer, direct IP call 5-way

conferencing• Group listening, SMS, emergency call• Ring tone selection/provisioning• Set date time automatically or manually• Dial plan per account• RTCP-XR (RFC3611), VQ-RTCPXR (RFC6035)• Action URL/URI

Feature Keys

• 6 line keys with LED• 6 line keys can be programmed up to• 20 various features (4-page view)• 8 features keys: voice mail, headset, mute, speaker,

conference, hold, transfer,redial• 4 context-sensitive “soft” keys• 6 navigation keys ,volume control keys• Illuminated speaker key/headset key/mute key

Feature Keys

• 4 line keys with LED• 4 line keys can be programmed up to• 12 various features (4-page view)• 6 features keys: voice mail, headset, mute,• speaker, transfer, redial,• 4 context-sensitive “soft” keys• 6 navigation keys, volume control keys• Illuminated speaker key/headset key/mute key

Htek Enterprise HD IP PhonesKey Features and Usage Models

IP PHONE THE FUTURE

Enterprise HD IP Phone - Classic IP Phone UC923

Enterprise HD IP Phone - Classic Gigabit IP Phone UC912G

1xRJ9 (4P4C) headset port1x RJ9 (4P4C) handset port

Power over Ethernet (IEEE 802.3af), class 3Dual-port Gigabit Ethernet

HTekEnterpriseIPPhones-Interface

UC902 delivers superior HD audio quality, rich and leading edge telephony features, all the functions of software are the same as other models. It is a ideal entry level choice for small to medium businesses looking for a high quality, feature rich IP Phone at an affordable cost.

Phone Features

• 2 SIP accounts• Call hold, mute, DND• One-touch speed dial, hotline• Call forward, call waiting, call transfer• Redial, call return, auto answer, direct IP call• 5-way conferencing• Group listening, SMS, emergency call• Ring tone selection/provisioning• Set date time automatically or manually• Dial plan per account• RTCP-XR (RFC3611), VQ-RTCPXR (RFC6035)• Action URL/URI

Features

• 5.0” TFT-LCD, 800x480 Pixel• 20 Paperless DSS keys with dual colour display• 2 Control keys• 2 RJ45 Ports (1 Uplink, 1 Downlink)• Power Adapter: 5V/1.2A• Supports up to 6 modules daisy chain• Call hold, Call park, Forward & Call transfer• Caller ID display, DND, Conference• Speed dial, Voicemail, Message• BLF, Shared line, Private hold, Public hold• Supports colour phone: UC924

Feature Keys

• 2 line keys with LED• 6 features keys: mute, headset, message, transfer,

redial, speaker• 4 context-sensitive “soft” keys• 6 navigation keys• Volume control keys

Htek Enterprise HD IP PhonesKey Features and Usage Models

IP PHONE THE FUTURE

Enterprise HD IP Phone - Entry Level IP Phone UC902

UC46 Expansion Module

1xRJ9 (4P4C) headset port1x RJ9 (4P4C) handset port

Power over Ethernet (IEEE 802.3af), class 310/100 Ethernet Port

HTekEnterpriseIPPhones-Interface

Epygi Awards

9000 Certified

by epygi - mjl communications€¦ · intrusion detection for optimal security. e1, t1, fxo, isdn...

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