comparing the tco of desktops

1©2009 Desktone, Inc. All rights reserved.

Comparing the total cost of

ownership (TCO) of Physical,

Virtual and Cloud-hosted desktops

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Agenda

• Desktop Management Challenges

• Virtual Desktop Infrastructure (VDI) Challenges

• Cloud-based Desktops

• TCO Framework

• Desktone Introduction

©2011 Desktone, Inc. All rights reserved.

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DISCLAIMER

• TCO analysis is more contentious than politics so please understand this is one TCO framework (there are many!). The numbers can be debated but feel free to insert your own numbers into the framework

• The numbers listed are based on list prices, industry averages, published analyst numbers and customer feedback

• This analysis was done with REAL customers

• All of the numbers behind the analysis are not in the presentations but can be found in our TCO whitepaper (will be emailed to all who attended today)


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• “Utility” billing (pay as you use)

• “Unlimited” processing and storage

• Elasticity to scale up or down

• On demand, self-service

• Highly automated

Maximize revenue

Reduce cost

Expedite time to market

Focus resources

Do more projects

AccessibilitySpeed

Cost

Dynamically scalable,

virtualized resources

provided as a service

Why the Switch to Cloud?

For a variety of reasons, cloud technologies are too compelling to ignore.


Desktop Virtualization& Cloud Overview

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OS

Data

Apps

Settings

Preferences

Desktop Management Today


Expensive

Support-heavy

Insecure

Tipping point for change is here...

Migration to Windows 7

New mobile access

Tighter IT budgets

Security

http://www.google.com/imgres?imgurl=http://www.dreamstime.com/security-icon-thumb4312876.jpg&imgrefurl=http://qwickstep.com/search/security-icon.html&h=300&w=300&sz=28&tbnid=DgvGEKv_Q4MhZM:&tbnh=116&tbnw=116&prev=/images?q=security+icon&zoom=1&q=security+icon&usg=__cIxf8lMv5pf3eAlhvCXE8tFqJgo=&sa=X&ei=V_DaTKaQIIK78gakhOzdCQ&ved=0CCcQ9QEwBA

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The Promise of Virtual Desktops (VDI)

Cost reduction

IT consolidation

Easier to manage

Happy users


OS

Data

Apps

Settings

Preferences

Virtual Desktops

Virtual desktops

Centrally managed

In IT data center

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… but major BARRIERS exist

Traditional VDI Reality


Start upHuge up-front costs

Many moving partsComplex to design & build

Operationally IntensiveDifficult to maintain

Is it strategicDo you want to be building and

managing data centers

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Ease to manage

Device independence

Lower TCO

Low cash out = low risk

Customer Satisfaction

Cloud-Based Desktops (DaaS)


Desktop Cloud

From Any Location

FIXEDTELEWORKERSTEMPORARY OFFICES

PARTNERS &SUPPLIERS BRANCH OFFICES

From Any Device

Business Benefits

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Total Cost of Ownership (TCO)


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TCO Framework Overview

• Solutions for Comparison

• PC’s – Standard Desktops

• Onsite Virtual Desktop Infrastructure (VDI)

• DaaS: Cloud-hosted desktops as a service

• Cost Categories

• Endpoint Costs

• Data Center Hardware

• Management Server Overhead

• Software

• IT Labor Costs


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Typical Oversights

• Labor/Time

• When comparing to physical PC’s most compare just the annual cost of the physical desktop

• Management Infrastructure required for VDI


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Key Findings – Standard Windows 7 Desktop


• Virtual desktops deliver savings upwards of 36% over desktop PC costs

• Cloud desktops deliver further savings of 20+% over on-premises VDI

• On-premises VDI delivers savings on labor but it is offset by the significant extra infrastructure required

• The performance requirements for VDI necessitate adoption of external storage which adds substantial costs

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Endpoint Costs

• Defined

• Device used to access a desktop

• Standard PC is a single choice but VDI and cloud-hosted offer flexibility

• Categories

1. PC

2. Employee Owned

3. Repurposed PC

4. Thin Client


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Data Center Hardware

• Definition: up front data center costs needed to run VDI

• Categories

1. Servers needed to run virtual machines.

2. Storage (SAN/NAS)

3. Mgmt Server Overhead


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Software


• Definition: software costs account for a large percentage of any desktop solution

• Categories

• VDI Software

• VDI Support/Maintenance

• Microsoft SA/VDA

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IT Labor Costs


• Definition: IT labor costs are very high in the traditional physical PC world. Virtual & cloud desktops deliver significant savings

• Categories

• Helpdesk

• Desktop Maintenance

• Training

• IT Labor (Image creation, etc.)

• Downtime

• Network Engineering


Desktone’s Solution

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Who is Desktone


= Cloud-based Virtual Desktops

• Built from the start for cloud-hosted desktops as a service (DaaS)

• Security, end-user performance and customer support is JOB #1

• Frictionless try and buy experience

• Optimized, tested & deployed with the worlds largest companies and

service providers

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How it Works


IT Shared Resources

Desktone’s Delivers

End User Devices

• Active Directory

• User Data

• Storage

• High performance network

• Secure & Compliant

• Personalized desktops

• Bring your own licenses

• Centralized management & reporting

• Provisioning on demand

Client Manages

Remote Display

Network Connection (VPN)

•Access from anywhere

Access Anywhere

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Benefit

Simplified desktop deployment

Centralized desktop management

Walk-off data security

Simplified issue resolution and recovery

Genuine, customizable Windows client environments

No upfront CAPEX

Pay as you go

Time to value in weeks, not months

Leverage carrier-class scale

Expand geographic coverage

Reduce complexity and risk

Data Center Scale

Democratic – Small, Medium, Enterprises, EDU, Gov’t

DaaS

VDI vs. Cloud based Desktops

VDI

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1. IT Friendly Solution

Easy to manage

On demand desktops: add,

remove, & modify at will

Centralized management from

any device anywhere

Visibility into user activity

No data on devices

Easy to try

Free trial in minutes:

(www.desktone.com)

Pilot ease – no infrastructure

required


http://www.desktone.com/

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2. Device & Location Independence

Embrace next-generation of employees

Work and access corporate apps and data from

any device: Mac, Ipad, Droid, thin client, laptop,

PC (http://www.youtube.com/user/Desktone)

Work from anywhere: home, office, or Starbucks

Leverages “Bring Your Own PC”

(BYOPC) movement

“Instant on” experience


http://www.youtube.com/user/Desktone

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DaaS Lower Total Cost of Ownership (TCO)

No complicated infrastructure

to configure and build

Centralized support and

management

No expensive management

resources required

No hidden costs


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4. Low Cash Out = Low Risk

No infrastructure investment

Pay for only what you need

OPEX budget consistency


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5. 100% Customer Satisfaction

Services – rapid deployments

Support – dedicated virtualization experts

Operational Excellence – 4 years of hosted

desktop delivery

Training – rich library of self-paced training

modules and live knowledge transfer sessions


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The Desktone

Cloud Consists of

two primary

interfaces

Desktone Enterprise Center

Used by desktop admins to manage the Desktone Cloud

Desktone Portal

Used by end-users for access to resources on the Desktone Cloud

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End Point Devices

1. Mobile Devices - Ipad

“DaaS Mobile Client” avail

in the iTunes Store

2. Thin clients - all leading

vendors supported

3. Standard PCs – access

through their preferred

web browser or DaaS

Client.

End-User Access

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Summary

• Cloud computing is changing the world of IT

• The current Desktop management market is ripe for change

• VDI was supposed to solve the problems – it has introduced other issues for most especially cost and complexity

• Cloud-hosted desktops have a significant TCO saving over VDI• No upfront investment in infrastructure

• No complicated infrastructure to configure and build

• Centralized support and management

• No expensive management resources required

• No hidden costs


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Resources

• Detail TCO Whitepaper or Free Trial: www.desktone.com


http://www.desktone.com/

http://www.rackspace.com/

comparing the tco of desktops

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