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Company Profile

DOCUMENT

Company Profile

PREPARED BY

ICS System Solutions

DATE

June, 2015

IICCSS SSYYSSTTEEMM SOOLLUUTTIIOONNSS BANGLADESH OFFICE (DEVELOPMENT CENTRE) System Solutions., House 107 (2nd Floor), Road 13/A, Block C, Banani, Dhaka 1213, Bangladesh

Tel.: +88029895639, Fax: +88029895636

E-mail: [email protected], Web: www.-ss.com

mailto:[email protected],

http://www.ics-ss.com/

COMPANY PROFILE

© 2013 ICS All Rights Reserved of 15

IINNDDEEXX

11.. IINNTTRROODDUUCCTTIIOONN........................................................................................................................... 3

22.. AABBOOUUTT IICCSS ................................................................................................................................... 3

33.. MMAANNAAGGEEMMEENNTT TTEEAAMM ................................................................................................................. 4

44.. MMIISSSSIIOONN && VVIISSIIOONN ...................................................................................................................... 5

55.. HHUUMMAANN RREESSOOUURRCCEESS ......................................................................................................... ........ 5

66.. AARREEAASS OOFF IINNVVOOLLVVEEMMEENNTT ......................................................................................................... 6

77.. TTEECCHHNNIICCAALL SSKKIILLLLSS && EEXXPPEERRTTIISSEE ........................................................................................... 8

88.. SSOOLLUUTTIIOONN PPHHIILLOOSSOOPPHHYY ........................................................................................................... 10

99.. PPRROODDUUCCTT OOFFFFEERRIINNGGSS TTOO TTHHEE CCUUSSTTOOMMEERRSS ........................................................................ 11

1100.. SSOOMMEE RREEFFEERREENNCCEESS .................................................................................................................. 11

1111.. PPRREESSEENNTT FFOOCCUUSS....................................................................................................................... 14

1122.. FFOORRWWAARRDD VVIISSIIOONN ....................................................................................................................... 14

1133.. PPRROOPPOOSSAALL FFOORR IINNVVEESSTTOORR// PPAARRTTNNEERR................................................................................... 14

COMPANY PROFILE


11.. IINNTTRROODDUUCCTTIIOONN

ICT industry in Bangladesh is relatively new in comparison to other business sectors. However, the unlimited potential of the ICT sector has commended inquisitive interests from all concerned. The impact of global hype of the ICT sector is clearly visible in Bangladesh as well.

In the recent years, the local ICT sector has grown enviably. The core strengths of Bangladesh ICT sector is the people. The government of Bangladesh has declared the ICT sector as “thrust” sector. The creation of a separate Ministry for ICT (Ministry of Science and Information and Technology), formulating favorable laws and initiating government IT projects are encouraging steps for the local/international investors in the Bangladesh ICT industry.

Bangladesh enjoys a clear competitive advantage in its IT labor force. The leading universities in the country provide world class IT courses. Each year, various institutions produce about 2,000 IT graduates. The skilled labor force is easily trainable and quick learners. They also show greater commitment to specific areas of concentration – provided the employers carefully build the loyalty. Due to the recent economic downturn all of the It giants like Samsung, NEC, Eye ball have already set up their IT development center to Bangladesh. Software export growth of Bangladesh has raised 54% in last year (2012) and as per A.T. Kearney's research report Bangladesh would be one of the most favorable countries for IT outsourcing within 2015.

Considering all of the conditions discussed above ICS Solution has already started its IT business in 2009 and implementing various types of software, middleware and BI products to its local & foreign clients and providing them a world class customer service.

22.. AABBOOUUTT IICCSS

ICS has been formed by a group of professionals having vivid experience and wide exposure in Information Technology. We are focusing exclusively in high quality and cost-effective software development and implementation services. ICS is currently doing business in Government, Banks, NBFIs, MNCs, Large Corporate, Telecom and in the Media Sector.

We are considered as one of the fastest growing and leading solution provider in wireless electronic data collaboration, order management, different mobility solution for telecom operators and various CRM and operational back bone software for Financial Institutions.

People involved here are young qualified business graduates and qualified engineers from the renowned Institutions. It is a company where professionals from both technical and functional field group together with an objective of providing appropriate business solutions. It realizes the importance of functional knowledge and its impact in developing business solutions.

COMPANY PROFILE


We are advancing on a tremendous pace and with involvement of skilled and experienced people working in the organization.

We want to establish ourselves as the best choice in Computing and Information Technology Services, Consultancy and Development by offering the full spectrum of services.

33.. MMAANNAAGGEEMMEENNTT TTEEAAMM

It is managed team consisting of the following:

MMDD.. MMAAHHTTAABBUULL AAMMIINN, Managing Director & CEO

Started Career with AKTEL (one of the leading GSM Mobile Operator in Bangladesh now known as ROBI) in 1996. Last position held was Asst. Manager, Marketing-Communication. He also served Heidelberg Cement as Brand Manager & ONETEL as Head of Marketing & Sales. After serving 10-years with different MNCs & Large Corporate, he involved with IT business in 2006. He was the Director of Systems Solutions & Development Technologies. In 2010 he has initiated another IT business concern under the brand name of ICS.

Mr. Mahtab has completed his school & college from Faujdarhat Cadet College (FCC) and graduated in Business Management from University of Delhi.

Md. Faruk Ahmed, Chief Operating Officer

Faruk Ahmed with a Masters in Computer Applications (MCA) and a Bachelor in Physics brings a solid ICT perspective and leadership to ICS System Solutions. He is the COO and Director of ICS System Solutions; he is also a consultant and strategic partner to ICS System Solutions in the area of Information Technology. He comes with strong project Management Experience in IT and Microsoft SharePoint Consultant. He also had worked in different organizations as a Network Systems Analyst and Project Coordinator/ Manager, Business Analyst and ICT Specialist. He had actually began his career as a Programmer. He is trained in multiple languages and operates in various platforms. Through his valuable ICT project management experience and local and international market in the field of ICT, he adds a strategic dimension to ICS System Solutions.

MMDD.. AABBDDUULLLLAAHH--AALL--BBAAKKII, Project Management & Implementation

Completed BSc. in Computer Science & Engineering from BUET in 2005.

Before joining ICS, he had experience of design & implementation of Core Financial Application in 11 NBFIs of Bangladesh including Phoenix, IPDC, Prime Finance, Fareast etc as Deputy Manager under Systems Solutions and Development Technologies Ltd. He has also experience of implementing various Value Added Service in all the 6-Telecom Operators in Bangladesh.

COMPANY PROFILE


He was in charge of Software Development and Operation under Systems Solutions and Development Technologies Sdn. Bhd. in Malaysia for 2 years. He successfully rolled out various Software as a Team Lead for British American Tobacco Malaysia, DiGi Telecom, and Celcom in Malaysia.

DDEEVVAASSHHIISSHH CCHHOOUUDDHHUURRYY, Solution Design & Development

Completed BSc. in Computer Science & Engineering from BUET in 2006. Before joining in ICS Mr. Devashish worked in Software Development division of Systems Solutions and Development Technologies Ltd. for over 4-years in many important roles

44.. MMIISSSSIIOONN && VVIISSIIOONN OUR MISSION is to be the quality, high standard, reliable solution & service Provider Company in the ICT industry. OUR VISION is to achieve 100% customer satisfaction by delivering quality products and services at an affordable cost.

55.. HHUUMMAANN RREESSOOUURRCCEESS

Main Strength of ICS lies in the mix of professionals, specialized and highly focused operation. Increasing customer’s awareness is the strength where it excels over its competitors. It can place itself as a combination of Technology and Finance skills - a potent capsule mixing vital technological insights with profound business and functional ingenuity. Our strength lies in our ability to blend current management practice and IT expertise into cost-effective Computer Aided Management Solutions, Products and Services. ICS understands the need for skill transfer to client personnel. We have the experience on rapid application development, traditional Objective Orientated (OO) methodologies. The structure of our employees is as follows:

Total Number of Staffs : 27

Sl. Designation Qty 1. Management 3

2. Project Manager 2

3. Business Analyst 2

4. Sr. Developer 3

5. Jr. Developer 5

6. Sr. QA 1

7. Jr. QA 2

8. Business Development 2

COMPANY PROFILE


9. Hardware & Network 1

10. Document Writing 2

11. Administration 1

12. Human Recourse 1

13. Support Staff 2

66.. AARREEAASS OOFF IINNVVOOLLVVEEMMEENNTT

Main Strength of ICS lies in the mix of professionals, specialized and highly focused operation. Increasing customer’s awareness is the strength where it excels over its competitors. Our strength lies in our ability to blend current management practice and IT expertise into cost- effective Computer Aided Management Solutions, Products and Services. ICS understands the need for skill transfer to client personnel. Our offers cover the following major areas:

A. SOFTWARE DEVELOPMENT

Beside the hardware and network solution; with design and development expertise in diverse platforms, best-of-breed tools and techniques, combined with industry best practices, ICS offers scalable end-to-end application development and management solutions from requirement analysis to deployment and rollout. We are developing software, related to financial institutions, mobility solutions, garments- production management, commercial jobs, buying, accounting software for trading, manufacturing house and group of companies. ICS’s services span the following application lifecycle stages:

• APPLICATION DEVELOPMENT: Providing end-to-end development from requirement analysis to deployment and rollout. The application may be bespoke or a COTS based product.

• APPLICATION MAINTENANCE: Changing or enhancing software to meet changing or increasing business demands in the post-rollout phase of an application

• APPLICATION SUPPORT:

Providing first, second, third line support and on-call support. On-call support further includes Gold (24x7), Silver and Bronze support.

• APPLICATION INTEGRATION/MIGRATION/TRANSFORMATION:

Replacing, migrating and integrating legacy or bespoke systems with COTS products.

• APPLICATION MANAGEMENT:

The application management layer cuts across all software engineering activities listed above. ICS takes complete ownership of the outsourced suite of applications as per the agreed scope and manages the support. This typically involves transition management, project management, proactive risk and scope change management, quality management, SLA management etc.

COMPANY PROFILE


B. OUTSOURCING

• HIRING A DEDICATED TEAM Any customer can hire a team of programmers as their requirement from ICS pool of resources. The general rate of the development as follow:

C#.Net/ Asp.net/PHP Development USD 35/ Hour

Graph Design and Static Web Design USD 25/ Hour

Business Analysis USD 40/ Hour

System Analysis USD 40/ Hour

Implementation Support USD 25/ Hour

Other works USD 30/ Hour

Payment mode may be monthly or quarterly based on the volume of the project. For any enquiry, you are requested to mail at [email protected].

• FIXED PRICED PROJECT

For any outsourcing project (direct order from Client or from any partner), ICS goes for detail business analysis and send an initial understanding (system study report/ business analysis report) document for client’s verification. After getting confirmation from client, ICS goes for costing based on Total man-hour needed for the whole project (if needed including implementation and after deployment support). ICS guarantees total satisfaction from client even if the clients’ requirements are modified and amended during the analysis phase and finally offers up to 50 man-hour (for software and dynamic web solution development) customization opportunity even after the delivery of the project. This

Software and web development project model always ensure reasonable cost, on-time delivery and also perfect after sales service support as agreed in the documents.

Generally payment terms are 50% in advance (or may be after approval of the first design and initial layout/ prototype delivery) and rest 50% after successful delivery and implementation of the project. For long term project, it may be mutually negotiated by both the parties.

• READY SOFTWARE PRICING

For ready software pricing, ICS follows its standard set price and also offer Season’s promotional discount option sometimes. For any enquiry, you are requested to mail at [email protected]

mailto:[email protected]

mailto:%[email protected]

mailto:%[email protected]

COMPANY PROFILE


C. SOLUTION INTEGRATION

Growth in the Solution Integration (SI) services market is fueled by the need for seamless business processes across an organization’s complete value chain of customers, partners, suppliers, and employees. ICS's SI services enable clients to identify, develop, and implement the best-fit solutions which are equipped to meet their changing business requirements. ICS provides total project management, right from architecture design, integration, system and interface development to migration backed by world-class methodologies, well-defined solution frameworks and extensive integration experience with tier-1 service providers.

D. MANAGED SERVICES

ICS has the expertise and experience to manage an enabling infrastructure and applications and run outsourced operations for large telecom operators smoothly. ICS's Managed Services offerings cover the entire array of IT outsourcing services including networks, IT infrastructure, applications and business processes.

E. ICT CONSULTANCY

We do consult for the high-end technology implementing at clients site or implementation of new technology according to the clients requirement or upgrading, enhancement the existing facilities in the clients end with the new technology integrating with the existing one. ICS offers a full range of consulting services to help analyze your business requirements for effective implementation of solutions. Our consulting services cover:

• Strategy planning • Assessment • Procurement • Re-engineering solutions • Planning, audits, best practices etc.

77.. TTEECCHHNNIICCAALL SSKKIILLLLSS && EEXXPPEERRTTIISSEE

The development team of ICS is equipped with proper human resources specialized in different system development tasks. The key areas are;

A. SYSTEM ANALYSIS & DESIGN

System analysis and design team combines both functional and technical analysts. We believe to develop a proper system of which functional analysis is equally important as technical analysis. Our system analysis and design team specializes in the software like Microsoft Visio, Rational Rose and Microsoft Visual Modeler.

COMPANY PROFILE


B. SOURCE CODE REPOSITORY AND ADMINISTRATION

For source code version control and multiple programmer interaction management we use Visual Source Safe as our source code control software.

C. DATABASE MANAGEMENT

We have database expertise ranging from ISAM or flat database systems like Microsoft Access, Visual FoxPro to robust commercial database engines like Oracle and Microsoft SQL. For web- database connectivity and cross-platform data management we also have specialized experience and expertise in My SQL database server.

D. WEB DEVELOPMENT AND DESIGN

Our web developers and designers are skilled in development with Microsoft Front Page, Macromedia Fireworks and Dream Weaver for web site design.

E. PROGRAMMING

Our young and talented programmers have a wide range of experience in developing systems. Our programming skill involves:

PROGRAMMING LANGUAGES: C#, SharePoint, WCF, Business Intelligence, Java SE, Java EE, Java ME, Android, iPhone etc.

WEB PROGRAMMING LANGUAGES:

PHP, Perl/CGI, ASP .Net MVC, HTML5

SCRIPTING LANGUAGES & TECHNOLOGY:

Java Script, Ajax, JQuery

DATABASE: Oracle, MySQL, MSSQL Server

WEB SERVERS: IIS, Tomcat and Apache

OPERATING SYSTEMS:

Microsoft Platform and Linux/Unix

COMPANY PROFILE


88.. SSOOLLUUTTIIOONN PPHHIILLOOSSOOPPHHYY

While some of the solutions are conceptualized and designed from the ground up by ICS, some are a result of our customer’s requirements. All however are results to keep our nose to the ground and deliver what is of most value for the customer. Our solution ideas come from the constant feedback that we receive from our existing applications that are spread across many geographical locations.

The underpinning of the ICS solutions is:

A. END TO END SOLUTIONS

A complete Business Operation and Support System that encompasses activities starting from Point of Sales to Financial Management. It obviates the need to buy expensive stand - alone systems.

B. FLEXIBLE ARCHITECTURE

Centralized/Distributed architecture to suit our clients business needs.

C. DOMAIN EXPERTISE AND PROVEN TECHNICAL CAPABILITY

The key resources of ICS has a proven expertise working with different Financial Institutions, Telecom RAHIMAFROOZs & other corporate enterprises in Bangladesh & abroad and follows best-in-class practices.

D. COMPETITIVE PRICING

ICS offers a cost advantage by providing an end-to-end solution and management expertise from a single interface.

E. QUICK DEPLOYMENT

The entire solution can be deployed within a very short time frame.

F. COMPREHENSIVE SUPPORT SERVICES

ICS is committed to providing comprehensive product and system support, post deployment and operate the services. Apart from technical points ICS is also responsible for managing the Services.

COMPANY PROFILE


99.. PPRROODDUUCCTT OOFFFFEERRIINNGGSS TTOO TTHHEE CCUUSSTTOOMMEERRSS

1100..11 FFIINNAANNCCIIAALL SSOOLLUUTTIIOONNSS

BANKULATOR® – Financial Solution Suit. End-to-End OSS Solution

Loan Application Processing System (LAPS)

Credit Management Solution

Bond & Deposit Management Solution

Portfolio Management Solution

Treasury Management Solution

Debt Factoring Management Solution

1100..22 TTEELLEECCOOMM SSOOLLUUTTIIOONNSS

Pre-paid & Post-paid Convergent Billing

Content Management Solution (CMS)

Dynamic Voice (IVR) Platform

E-Top Up Solution Charging Gateway

1100..33

EENNTTEERRPPRRIISSEE MMAARRKKEETT

WINGS - Enterprise Resource Planning (ERP)

WINGS - Customer Relationship Management (CRM) –Ongoing Project Enterprise Feedback Management (EFM) Logistic & Supply Chine Management System (Product Requisition, processing,

Comparative Statement, Purchase Order, Product Receive, Budget & Bill Payment Opex & CapEx

Mobility Solution

1100.. SSOOMMEE RREEFFEERREENNCCEESS

ICS has several clients using its array of products. Our team members have the distinguished experience and association with different national and international organizations in different sectors. A brief list of some major projects is as follows:

1111..11 NNOONN--BBAANNKKIINNGG FFIINNAANNCCIIAALL IINNSSTTIITTUUTTIIOONNSS ((NNBBFFII))

Infrastructure & Industrial Finance Co. Ltd. (IIDFC)

Bankulator Integrated Investment Banking Software. Online CIB Module Integrated with Bangladesh Bank

COMPANY PROFILE


IPDC of

Asset Management HRM & Payroll Management

IPDC of Bangladesh Ltd. Bankulator Integrated Investment Banking Software. (Under Implementation)

1111..22 CCOOMMMMEERRCCIIAALL BBAANNKK

Uttara Bank Ltd. Online CIB Module deployed at 263 Branch Integrated with Bangladesh Bank

The City Bank Ltd.

Automation of GSD (Logistic & General Service Division): Procurement, Online Requisitions and approval, Stock Status, Comparative Statement, Purchase order, Bill prepared and vendor Payment, Expense Tracking System (ETS) etc.

Legal division (ULIS) Automation: Litigation, Estate Management, Bangladesh Bank Reporting, Alarming and Notifications, Advance Search, Data Archive.

E l e c t r o n i c C r e d i t M a n a g e m e n t S y s t e m f o r C o r p o r a t e a n d S M E D i v i s i o n o n S h a r e P o i n t

Prime Bank Limited 1. Procurement & Store Management 2. Printing & Stationary Management 3. MICR Check Management 4. Communication Management 5. Transport Management 6. Insurance Management 7. Safety & Security Management 8. Real Estate Management 9. Electromechanical 10. Civil 11. Central Dispatch Management 12. Bill Payment & Tracking System

1111..33 TTEELLEE--CCOOMMMMUUNNIICCAATTIIOONNSS && VVAASS OOPPEERRAATTIIOONNSS

Unique Infoway Limited (Newly licensed IGW, concern of Meghna Group)

Interconnect Pre/ Post-Paid Billing

COMPANY PROFILE


1111..44 MMAANNUUFFAACCTTUURRIINNGG

Ayurvedia Pharmacy (AP) Dacca Ltd.

Web-based Supply Optimizing Systems for the Key

Accounts Sales Management Stock/Inventory Management System Purchase & Production Management System

Rajbari Jute Mills Ltd. Employee information Attendance (in/out) Payroll system

1111..66 NNAATTIIOONNAALL OORRGGAANNIIZZAATTIIOONN

Bangladesh Military Academy (BMA)

GC Profiling PT Assessment WT Assessment Cadet Evaluation and Grading System

COMPANY PROFILE


1111.. PPRREESSEENNTT FFOOCCUUSS

ICS has committed its resources currently towards development of business solution for the Financial Institutions, Telecom Operators & Enterprises of Bangladesh and Abroad. At the ultimate it aims to be the most sought after technology solution Provider Company for the above sectors.

1122.. FFOORRWWAARRDD VVIISSIIOONN

Our forward vision is to strive to become an entity in technology based corporate solutions, capable of demanding unconditional response from the targeted niche. We also believe that for our scope of improvisation – sky is the limit and we are never satisfied with our level of achievements. We are growing and would always like to remain on the growing streak.

1133.. PPRROOPPOOSSAALL FFOORR IINNVVEESSTTOORR// PPAARRTTNNEERR

In the recent years, the local ICT sector has grown enviably. The core strengths of Bangladesh ICT sector is the people. The government of Bangladesh has declared the ICT sector as “THRUST” sector. The creation of a separate Ministry for ICT (Ministry of Science and Information and Technology), formulating favorable laws and initiating government IT projects are encouraging steps for the local/international investors in the Bangladesh ICT industry.

Bangladesh enjoys a clear competitive advantage in its IT labor force. The leading universities in the country provide world class IT courses. Each year, various institutions produce about 2,000 IT graduates. The skilled labor force is easily trainable and quick learners. They also show greater commitment to specific areas of concentration – provided the employers carefully build the loyalty.

There are many ways & decisive factor for any Investor Group. But based on present market

scenario as well as considering our expertise & experience, we are proposing to creation of

Joint Venture (JV) Company i.e. ICS and Partner Company will form a JVC. Investment

could be from both parties and management portion will be from both and revenue sharing

model will be fixed depending on the contribution and investment.

COMPANY PROFILE


BBOOTTHH PPAARRTTIIEESS BBEENNEEFFIITT

ICS is ensuring the below benefits for his partner:

1. Will take responsibility of all local legal and government issues

2. Attractive profit share margin after each completed financial year

3. Ensure 100% compliant business laws and regulation

4. Ensure World class quality product employing best local and international resources

Similarly ICS expects the below benefits from the partner:

1. Will take responsibility of International Marketing

2. Help to develop the resources as per the demand of international market

3. Help to develop the infrastructure facility of ICS VENTURE BUSINCLUSION

ICT is already been declared as “Thrust Sector” by Government of Bangladesh. To facilitate this sector Government formulating favorable laws and initiating government IT projects are encouraging steps for the local/international investors in the Bangladesh ICT industry. As a result, giants like Samsung, NEC, LG, Eye ball, Intel, Microsoft have already set up their IT development center and Regional Offices to Bangladesh. Software export growth of Bangladesh has raised 54% in last year (2012) and as per A.T. Kearney's research report Bangladesh would be one of the most favorable countries for IT outsourcing within 2015.

With this view ICS is also searching a foreign partner/investor who can help to build the human and infrastructure resources in Bangladesh and also to search business internationally. We are very flexible with the terms of condition of our partners. We want a reliable partner and your positive decision in this regard will make the venture a successful & world class ICT company.

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