COMPANY PROFILE

Solutions in time, meeting your every need.

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IMPAX BUSINESS SOLUTIONS LTD

Impax Business Solutions Limited (Impax) is an information systems and business consultancy company based in Nairobi, Kenya but with operations in Uganda and Nigeria.

We provide business solutions and consultancy services in the areas of business process automation andmobile solutions.

Impax was founded in August 2003 and has so far undertaken a wide range of consultancy assignments across Africa. We endeavour to provide world-class business management systems and support services to solve business problems and enhance business performance in organizations. This has been attained through partnering with strategic market leaders ensuring that our clients acquire solutions that efficiently satisfy their business needs.

Impax is the Microsoft Partner of the year 2017 – Public Sector: Government for West, East and Central African (WECA) region. We have also previously received awards in CRM & RMS and continuously featured in the Top 100 Mid-Sized Companies Awards since 2014.

VISIONTo be the premier IT business solutions company in Africa.

MISSIONTo provide leading IT solutions tailored to meet the client’s specific needs including business improvement and value adding systems and at the same time ensuring a quick return on investment through a combination of continuous technological advancement and dedicated, highly skilled and motivated professionals committed to the delivery of timely and quality services. OUR CORE VALUES • Excellence • Quality • Trust • Respect

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OUR PRINCIPLE STATEMENT

INNOVATIVE PRODUCTSImpax continues to identify and make available to its clients the most innovative and cutting edge technologies that will deliver the highest value to the clients. In doing so, the company invests in understanding the various clients’ needs and identifying solutions that best meets those needs.

COST EFFICIENCYImpax clearly understands the need to provide quality services at the most competitive price and is continuously seeking ways of enhancing efficiency in service delivery. Various ways of achieving lowest cost without compromising on the quality of service are always being sort.

QUALITY SERVICEImpax understands that it is always easier to sell more to an existing customer than to seek a new customer. Therefore the company has invested in enhancing the quality of service and has a continuous service level assessment process in place.

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Impax has a staff strength of 60+ professionals in various fields. These include IT as well as Business Consultants to enable us serve our clients with utmost passion and skill to deliver excellent bespoke solutions to every business in the various industries.

Our staff experience over the years has ensured successful deployments of our various solutions giving us the confidence to handle large and complex scenarios.

The various certifications acquired by our team and continuous training guarantees quality and world class service.

OUR TEAM

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MICROSOFT DYNAMICSBased on Microsoft Dynamics and Microsoft Technology platform, our ERP & CRM solutions offer comprehensive business management and reporting tools across a vast range of industries. From manufacturing, telecommunications, retail, non-profit, to finance & banking, our solutions are tailored and can be customized to suit requirement in various industries in the areas of financial management, trade and logistics, process management, enterprise reporting among others.

Our Main Product Offerings Include:

• Microsoft Dynamics 365 (ERP & CRM ) • Microsoft Dynamics GP• Microsoft Dynamics Retail Management System

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OUR SOLUTIONS & CLIENTS

NIGERIA

ERITREA

SOUTH SUDAN

RWANDA

SOUTH AFRICATANZANIA

UGANDA

KENYA

TRANSPORTRwandAir

MANUFACTURINGKewberg Cables & Braids (PTY) LTD

TELECOMMUNICATIONInterswitch Nigeria LimitedMANUFACTURINGDiageo

BANKING & FINANCEDiamond Trust Bank

INSURANCENational Insurance Company of Southern Sudan

MANUFACTURINGEast African Cables Tanzania Limited, Tanelec LimitedBANKING & FINANCEDiamond Trust Bank

TRANSPORTEritrean AirlinesTELECOMMUNICATIONSEritelMANUFACTURINGShishay Feeds LtdINSURANCENational Insurance Company of Eritrea

MANUFACTURINGEast African Cables Limited, Meru Dairy Co-op UnionBANKING & FINANCEKenya Post Office Savings Bank, Diamond Trust Bank, Agricultural Finance Corporation, Spire Bank, NIC Bank, Stanbic Bank, CIC Insurance GroupRETAIL & DISTRIBUTIONNaivas Limited, Beth International, Jade Collections, Lake Naivasha Holiday Inn, Kamahuha Limited, Cleanshelf Supermarket

NGOLiving Goods, Liverpool VCT, Bible Society of Kenya, Church World Services, NCCKPUBLIC SECTORAthi Water Services Board, Kenya Urban Roads Authority (KURA), National Transport and Safety Authority (NTSA), Kenya Airports Authority, IPOA, Kenya Trade Network AgencyTELECOMMUNICATIONSInterswitch East Africa, Linksoft Integrated Services

GHANAMANUFACTURINGDiageo

SOM

E O

F O

UR

CLIE

NT

ASS

IGN

MEN

TS

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Supply, implementation & support of MS Dynamics RMS

Supply, implementation & support of MS Dynamics RMS (including RMS Headquarters) and Impax Customer Loyalty Management System

Supply, implementation & support of MS Dynamics RMS across 8 retail outlets (including RMS Headquarters)

Supply, implementation & support of MS Dynamics RMS

Supply, implementation & support of MS Dynamics RMS Supply, implementation & support

of MS Dynamics RMS and Impax CLMS across 20 retail outlets (including RMS Headquarters)

RETAIL SOLUTIONS

CLIENT ASSIGNMENTS

Beth International

BETH INTERNATIONAL

RETAIL SOLUTIONSBased on Microsoft Dynamics and Microsoft Technology platform, our solutions are designed to offer a complete package for end-to-end management of retail operations. Our retail management solutions comprise of an integrated point of sale, in-store back office, and head office applications structured in an architecture that parallels the retail model. Our solutions streamline operations in the key areas of inventory control, pricing control & customer relationship management among others.

Our main product offerings include: • Microsoft Dynamics Retail

Management System (RMS)• Microsoft Dynamics 365 (AX for

Retail)

CLIENT ASSIGNMENTS:

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IMPAX HRMIS This is a localized solution that addresses the Payroll and Human Resources management requirements. This modular system can be sold and implemented as a stand-alone solution or as part of the Dynamics ERP solutions.

This solution covers• Employee Information Management • Training and Development • Recruitment Management • Leave Management• Self-Service• Disciplinary Management • Performance Management• Payroll Management

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OFFICE 365Office 365 is a general term for many of Microsoft’s cloud software services. The basic idea is that subscriptions to these services give you access to your office 24 hours a day and 365 days a year.

With this solution, you are able to sign in from a tablet or smart phone on the road, a laptop in your bedroom at home, or a desktop in your actual office at work and enjoy features such as Outlook Mail, Office Online (Excel, Word, PowerPoint, One Note etc), Yammer, SharePoint, One Drive etc.

Multiple devices, multiple locations—same access.Talk of Business Anywhere!.

BARCODE & RFID SOLUTIONS Our solutions combine a number of innovative technologies to provide a holistic solution in the areas of automated fixed assets audit and verification, linen management among others.

We have hereafter provided a summary description of the solution in two key problem areas namely:• Automated fixed assets management• Linen Management

Automated Fixed Assets Management

Impax provides automated fixed assets management solutions using bar coding and RFID technologies. Our fixed assets management solution is built on software from industry leading software houses such as RAM (UK), AssetWare Technologies (UK) and Hardcat Pty Limited.

Our strategic alliance with the above mentioned companies gives us flexibility in provision of tailor-made solutions to meet the requirements for fast, accurate and human error-free asset management.

Our services for fixed asset management include physical verification, fixed assets tagging, fixed assets data capture, and reconciliation with the existing asset register & valuation for organizations that need this service.

Linen ManagementLinen is a basic component of quality services in the hospitality industry. Its management has a direct impact on operations costs and also plays a great role in staff and client satisfaction. Using RFID tracking technology, Impax provides a solution for tracking and accounting for linen stock levels and movement.

Our Linen Management System utilizes durable ultra-high frequency UHF tags with long range detection, which provides an effective linen tracking and management solution that assists in reduction/elimination of overstocking and high costs of replacement.

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KENYA

SOUTH SUDAN

Equity Bank,Stanbic BankETHIOPIA

Tiger Brands, African Union

National Insurance Corporation of

Eritrea, UNDP Eritrea

ERITREA

Big Ben Tobacco

D.R.C

CHAD

Milicom TchadRWANDA

Equity Bank, GT Bank

Standard Chartered Bank, Alliance for Green

Revolution in Africa (AGRA Ghana)

GHANA

MTN Uganda, Uganda Telecom Limited, Ecobank, Stanbic Bank, Equity Bank,

GT Bank, East African Development Bank,

Standard Chartered Bank, BAT, Uganda Breweries

UGANDA

Stanbic IBTC Bank, Stanbic Pensions Managers, British

American Tobacco, West African Portland

Cement, Unilever

NIGERIA

East African Community, Standard Chartered Bank, Barclays Bank, East African Cables,

Tanzania Telcom

TANZANIA

BANKING & FINANCE: Central Bank of Kenya, Standard Chartered Bank, Commercial Bank of Africa, Kenya Commercial Bank, National Bank, Equity Bank, East African Development Bank, Spire Bank, Stanbic Bank, Diamond Trust Bank, Family Bank, UBA Bank, Mwalimu Sacco, Kenya Police Sacco, Imarika Sacco, Amica Sacco, UAP Old Mutual GroupTELECOMMUNICATIONS: Safaricom Limited, Airtel Kenya, Reime Kenya, Jamii Telecom, Africa Online, Interswitch EAINDUSTRIAL: East African Breweries, British American Tobacco, Unilever, Bamburi Cement, Kenya Pipeline Company, National Oil Corporation of Kenya, Syngenta, SeedCoN.G.Os: United Nations Office in Nairobi, Unicef, UNDP, AGRA, UNEP Kenya, World Vision Somalia, National Aids Control CouncilHOSPITALITY: Nairobi Hospital, TPS Serena Group, Kenya Airways, Gertrude’s Children’s Hospital, Mvuli Suites, The Nairobi Aga Khan University Hospital, Sirena Agent OTHERS: Uchumi Supermarkets, KIPPRA, ICPAK, Amadeus, DHL, TNT, Standard Group, Paytech, Panalpina Limited, KPMG, KEMSA

CLIENT REFERENCES

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SYSTEM IMPLEMENTATION & TRAINING The success of any system implementation is dependent on a number of factors, amongst which the motivation, knowledge and understanding of the users of the system are of prime importance. Impax is dedicated to providing solutions to organizations not merely selling systems.

We are committed to making a success of each installation. To ensure this, there is a substantial Impax involvement during the whole process starting from the inception of the project till final roll-out and post implementation.

Our implementation comprises of:• Review of Hardware and system software• Advice in setting up implementation plans and teams• Advice in designing new procedures and general flow of work• Training of users in the operation of the system• Assistance in transferring data to/from other systems• Customizing reports and input screens to suit unique

user requirements• Provide project post implementation maintenance

OUR BUSINESS SERVICES

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SOFTWARE DEVELOPMENT At Impax, we have a qualified team of IT Technicians involved in computer programming, which is the process of writing and maintaining the source code, and all that is involved between the conceptions of the desired application through to the final manifestation of that application. This includes research, new development, modification, reuse, re-engineering, maintenance, or any other activities that result in the finished application.

We understand that for successful application development of solutions to our clients, higher levels of responsibility (particularly for requirement capturing and testing) are needed, and that is what we purpose to achieve.

MANAGED SERVICES Managed Services is the proactive management of an IT (Information Technology) asset or object, on behalf of our customers.

Impax Managed services can be adapted to almost any business need. These may include project management, payroll processing, fixed assets software management, deployment & running applications, databases, data recovery and back-up, storage, security, trainingand monitoring.

HARDWARE SALES & SUPPORT Impax provides complete hardware management services, from purchase to installation, support to life cycle management, and everything in between. We’ve developed partnerships with numerous hardware distributors, giving us access to top tier support and buying power that can be passed along toour clients.

Our partners are global leaders in mobile data management, printing and services with innovative customer solutions based on wireless local area networking for voice and data, application-specific mobile computing and bar code data capture.

Partner of The Year 2017PUBLIC SECTOR: GOVERNMENT

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OUR AWARDS

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Let’s talk

Abcon House4th Floor Masaba Road, Lower HillTel: +254 202734296 / +254726129900Email: info@impaxafrica.com | Website: www.impaxafrica.com

Impax Business Solutions @ImpaxLtd Impax Impax Business Solutions Ltd