company issued mtg company phone branch...

Mtg Company

Name

Phone

NumberFax Email Street Address

Branch Endorsement

OptionsOther Helpful Processing Info

Company Issued

Documents We Have

Available Upon Request

5th 3rd

Mortgage888-274-4789 888-276-3923

53LOSSDRAFT@LO

SSDRAFTCLAIMS.C

OM

Fifth Third Bank

Attn: Loss Drafts Dept.

5050 Kingsley Dr.

MD: 1MOCB5

Cincinnati, OH. 45227

Branch Endorsement

offered, if claim is less

than $10K & the loan is

current. It is advisable

to call the branch or the

processing center

before visiting the

branch.

If the loan is not current or the

insurance claim is over $10K, the

claim will be considered

monitored, requiring

documentation & final inspection

in order to process & return claim

funds to The Customer.

~ Acknowledgement of

Payment Procedures

~ Conditional Waiver of

Lien

~ Procedural Overview

ABECU

(Anheuser Busch

Employees

Credit Union)

314-771-7700

ext 8830

KULLOA@ABECU.

ORG

Anheiser Busch Employees

Credit Union

Attn: ABECU Real Estate Dept.

1001 Lynch Street

Saint Louis, MO 63118

Unknown, The

Customer can all &

inquire with a local

branch.

If over $10K, final inspection &

more documentation required

American

Financial

Resources

855-281-0093

dial 7 for

operator

707-547-4078

American Financial Resources

Attention Loss Draft Dept.

1235 N. Dutton Ave.

Ste E.

Santa Rosa, CA. 95401

N/A, branch

endorsement is never an

option.

If the loan is not current &/or the

total insurance claim is over $20K,

more documentation & final

inspection required.

American

Financial

Resources (Loan

Care)

866-822-3434 843-413-7128

American Financial Resources,

c/o Loancare

Attn: Insurance Processing

Center.

1323 Celebration Blvd.

Florence, SC. 29501

N/A, no branch

endorsement options

available.

1.) If loan is current & insurance

claim between $10K & $20K, they

will require some documentation

& a final inspection (but not for

funds to be released).

2.) If loan not current &/or

insurance claim over $20K, they

will require more documentation

& a final inspection for funds to

be released.

~ Certificate of Intent to

Repair


Lien

~ Certification of

Completion of Repairs

mailto:[email protected]





Amerifirst

1-800-466-

5626, must

ask for the

servicing dept

269-585-5990

AmeriFirst Home Mortgage

Attn: Loss Draft Dept.

950 Trade Centre Way

Suite 400

Kalamazoo, MI 49002

N/A, we were told that

there is no branch

endorsement offered.

Company h&les insurance claim

based on a number of different

factors. The Customer should call

to see how they plan to move

forward.

Associated Bank

800-242-

2470, press 0

for customer

care

715-345-4705

Associated Bank

Attn: Insurance Claim

Department

1305 Main Street

Stevens Point, WI 54481

N/A, branch


option.

We were told by customer care

that endorsements of insurance

checks are h&led differently,

depending on the type of loan,

how current the loan is, & the

amount of the insurance claim.

Best to call & inquire how they

will move forward.

~ Insurance Claim

Affidavit

~ Lien Waiver

1-800-669-

6076

~ 1-888-855-

9562

~1-904-450-

4945

Bank of America

Attn: Property Claims Dept.

450 American Street

CA6-921-02-36

Simi Valley, CA 93065

N/A, Bank of America no

longer offers branch

endorsement of

insurance claim checks.

If the loan is not current or the

insurance claim is over $20K, then

Bank of America will consider the

claim monitored, requiring extra

paperwork & inspection upon

completion of work in order to

release insurance funds to The

Customer.

~ Affidavit of Bills Paid &

Release of Liens

~ Certification of


Helpful

Website

BCU Mortgage

(Baxter Credit

Union)

866-222-8118 843-413-7122

Cenlar (Central Loan

Administration & Reporting)

Attn: Insurance Claims Dept.


Florence, SC. 29501

N/A, branch


option.

Whether or not a claim will be

monitored is entirely loan specific.

The best way to discover how the

claim will be processed is to call

the number listed above & inquire

with them how they will be

processing the claim funds.

Bank of America

http://message.bankofamerica.com/propertyclaims/

http://message.bankofamerica.com/propertyclaims/

Beneficial

(HSBC)

~ 866-845-

8071

~ 866-456-

5010

~ 678-417-

8041

~ 678-475-

8736

HSBC Mtg Services

Attn: Loss Draft Dept 508 2405

Commerce Ave

Building 2000, Fleet 100

Deluth, GA. 30096

N/A, branch

endorsement is not an

option.


insurance claim check is over

$10K, the claim will be monitored,

meaning a requirement of more

documentation to get deposit &

final funds back. A final property

inspection will also be required.

BMO Harris

Bank

~ 331-281-

4927

~ 1-888-340-

2265

~ 1-866-280-

8434 follow

prompt 3

~ 1-866-618-

8686

~ 262-938-

8168

~ 331-281-

6248

BMO Harris Bank

Attn: Insurance Team

1200 E. Warrenville Rd

Naperville, IL. 60563

BMO Harris has

loosened branch

endorsement

restrictions, & to our

knowledge allow branch

endorsement on

insurance checks of up

to $20K now as long as

the loan is current.

If the check is sent to their central

processing location, we have been

advised that processing of these

checks can take up to 10 business

days, in addition to normal

shipping transit times.

866-940-2335 937-525-3389

Caliber Home Loans Inc.

Attn: Loss Draft Correspondence

One Assurant Way

Springfield, OH. 45505

N/A. Checks have to be

sent into main

processing center for

endorsement.

~ If insurance claim between $10K

& $20K, an insurance estimate &

final inspection are requested

(inspection not required for fund

release).

~ If insurance claim between $20K

& $40K, more documentation & a

final inspection are required to

get funds back. Funds will be

deposited in escrow holding

account, so check will require full

endorsement before they get it.

~ Certification of Intent

to Repair

~ Certification of



Lien

~ 3rd Party Authorization

Helpful

Website

Caliber

Mortgage

https://www.mycoverageinfo.com

https://www.mycoverageinfo.com/

Capital One1-877-998-

3776

1-843-413-

7161

lossdraftdocument

[email protected]

Capital One NA

ATTN: Loss Draft

Correspondence


Florence, SC. 29501

N/A, no branch

endorsement options

available, checks must

be sent into central

processing address

listed above.


insurance claim is over $20K, then

the claim will be monitored,

requiring all parties to sign the

check before sending it to the

processing center. More


required


~ Waiver of Lien

Carrington

Mortgage

(866)-328-

0343

(866) 328-

0330

CMS_LossDraft@s

wbc.com

Carrington Mortgage Services

Attn: Loss Draft

2617 College Park

Scottsbluff, NE 69361

We have not worked

with this Mtg company

much, The Customer

will need to call &

inquire.

We have not worked with this

Mtg company much, The

Customer will need to call & ask

about company procedures.


~ Mortgagor Affidavit

~ Affidavit of Bills Paid

and Release of Liens

~ Contractor License

Affidavit


Cenlar 866-222-8118 843-413-7122

Cenlar (Central Loan

Administration & Reporting)

Attn: Insurance Claims

Department


Florence, SC. 29501

N/A, branch


option.









to Repair

~ Waiver of Lien

Central Bank

~ 573-634-

0880

~ 573-644-

7695 (Michael

Love)

~ 573-644-

7687 (Tricia

Heisler)

573-634-0891

Central Mortgage

Attn: Loan Servicing Center

700A Southwest Blvd

Jefferson City, MO. 65109-2660

N/A, branch


option.

Check will need to be endorsed by

all payees before sending. Copy

of full insurance estimate, signed

contract, & an invoice required

for deposit. They will release up

to 50% of contract amt. Final

inspection & homeowner

permission required to send out

final money.

Procedural Outline





1-800-366-

2132 ext.

5609

~ 501-716-

5419

~ 501-716-

5494

Central Mortgage

Attn: Loss Draft Claims

801 John Barrow, Suite. 1

Little Rock, AR 72205

N/A, branch


option.

Their process for h&ling the claim

will be very loan specific, The

Customer will need to call &

inquire as to how they will be

h&ling the claim.

~ Procedural Outline

~ Hazard Claim Affidavit

~ Certificate & Release of

Liens

Helpful

Website

Champion

Mortgage866-654-0020 866-616-2160

Champion Mortgage


3900 Capitol City Blvd.

Lansing, MI. 48906

N/A, branch


option from what we

have been told by this

Mtg company.

If the total insurance claim is

above $10K, the claim will be

considered monitored, requiring

more paperwork & a final

property inspection.

1-866-742-

1461

1-678-475-

8899

JP Morgan Chase, NA

ATTN: Insurance Claims

2405 Commerce Ave.


Deluth, GA. 30096

We have been told

that insurance claims of

up to $20K qualify for

branch endorsement,

but this is if the

loan is current.

1.) If the total insurance claim is

between 10K & $20K & the loan is

current, then they will want to do

a final inspection, but it's note

required to get funds back.

2.) If the total insurance claim

does exceed $20K &/or the loan is

not current,

extra documentation & final

inspection are required.


~ Declaration of Intent to

Repair

~ Contractor’s Lien

Waiver

~ W-9 Substitute Form

~ 3rd Party

Authorization

~ Request to mail funds

to alternate address

Helpful

Website

Chase

https://www.insuranceclaimcheck.com/pages/faq.aspx

Central

Mortgage

https://www.centralmortgageonline.com/?page=resource/faq


https://www.centralmortgageonline.com/?page=resource/faq

Citi Mortgage1-866-844-

2198

1-937-525-

8883

Citi Mortgage

ATTN: Loss Draft Dept.

One Assurant Way


Is sometimes an option.

In order for branch

endorsement to apply,

the check must be

below $10K &/or the

insurance claim must be

below $20K. To further

pursue this option, call a

local Citi banking center

& they should be able to

further advise.

1.) If the loan is current & the

claim is less than $20K, but check

is more than $10K, Citi will need a

copy of the insurance estimate &

a final inspection upon work

completion.

2.) If the loan is not current or the

claim is $20K or more, the claim

will be monitored by Citi & more

documentation/a final inspection

upon work completion will be

required.

~ Certification of



to Repair

~ Loss Summary

Worksheet



Lien

Citizens Equity

First Credit

Union (CEFCU)

[email protected]

om

Citizens Equity First Credit Union

ATTN: Debbie Harrison

5401 Everett McKinley Dirksen

Pkwy

Peoria, IL. 61607

Branch endorsement

available, insurance

claim checks are placed

into a savings account

(with a hold on it) at the

branch, & are disbursed

as requested by

homeowner &/or

contractor.

1.) We have been told by this Mtg

company previously that funds

sent in are deposited into a

savings account with a hold on it,

& a deposit check will be issued

from this savings account when

requested by the contractor via

deposit invoice. Insurance

estimate is also needed.

2.) Upon completion of the job,

another invoice is required for

remaining funds to be released. A

final property inspection will likely

be required also.



Citizen One

Home Loans

(866)920-

8928

(843)413-

2014

Citizen One Home Loans,



Florence, SC. 29501

We have been told that

insurance claims of up

to $20K qualify for

branch endorsement,

but this is if the loan is

current. Be sure to call

ahead to be sure that

the insurance claim

qualifies for this.


total insurance claim is between

$10K & $20K, the claim will be

what they consider express

monitored. This will definitely

require a copy of the insurance

estimate & may also require some

other forms of documentation.

2.) If the loan is not current &/or

the total insurance claim is over

$20K, then the claim will be

monitored. This means more

documentation & a final

inspection will be required.

Cole Taylor(877)634-

0947

(248)878-

2400

MB Financial Bank, in care of PSI

Attn Loss Drafts

5225 Crooks Rd.

Troy, MI. 48098-2823

N/A, we have been told

that branch


option with this Mtg

company.

1.) The Customer will always need

to endorse the back of the

insurance claim check & send

that, along with the latest

insurance estimate to the main

processing center.

2.) Once required documentation

is submitted for deposit funds,

they will send a check out to The

Customer. They advise to give this

5-7 business days for funds to be

processed & returned to The

Customer. A final inspection is

probably required to get all final

funds returned to The Customer.

3.) Normal policy for this

company is to release 20% of the

insurance ACV check as a deposit,

which is usually not that much, so

The Customer should put in a

request that they release 50% of

this insurance check back as a

deposit. This is not guaranteed

but worth a try.

Ditech (Green

Tree)

1-800-643-

0202 x50538

~ 800-215-

2780

~ 1-866-870-

9919

Ditech Servicing

ATTN: Claims

1400 Turbine Dr., Room 218

Rapid City, SD 57703

N/A, must be sent to

central processing

locationabove.





h&ling the claim. The Customer

will want to see if a final

inspection is required.


~ Lien Waiver

~ Substitute W-9 Form

~ Property Address

Locator

Dovenmuehe

Mortgage, Inc.877-592-0192 847-574-7617

~

custserve@themo

rtgageonline.com

~

LossDraft@themo

rtgageonline.com

Dovenmuehle Mortgage, Inc.


1 Corporate Drive

Suite 360

Lake Zurich, IL 60047

N/A, branch


option.


insurance check is over $10K, then


calling for more paperwork in

order to get initial funds & final

funds back from the processing

center. A final inspection will also

be required in order to get final

funds back from the processing

center.

Contractor Affidavit /

Lien Waiver

DuPage Credit

Union

630-428-

3440, dial

extension

3844 for

Felicia or 3811

for Susan

630-305-6043

DuPage Credit Union

Attn: Loan Servicing

1515 Bond St.


N/A, branch


option.

1.) For all claims, they require

insurance estimate copy & copy

of contract with contractor.

2.) Upon Completion, the

customer will need to contact

them to confirm completion of

repairs & they will have to

perform a final property

inspection.

3.) They do not require third party

authorization to speak to the

contractor directly with updates.

Earthmover

Credit Union630-966-2310 630-849-2652 Lmiller@earthmov

ercu.com

Earthmover Credit Union

Attn: Lisa Miller

2195 Baseline Rd.

Oswego, IL 60543

N/A, check cannot be

endorsed at the branch

to the best of our

knowledge; they must

be sent to the above

address.

The Mtg company disburses

deposit & final payment upon

contractor & homeowner request,

via deposit & final invoice. Once

the borrower gives the OK to do

so, funds are released directly to

the contractor. The Customer will

still want to touch base with the

Earthmover staff to be sure they

don’t need anything more,

requirements are constantly

changing.

Educator's

Credit Union

(800) 236-

5898

Will only work with the borrower,

deposit insurance checks into a

clearing account & reissue funds

on their draft. Should not have to

be sent to a centralized location

as far as we know

Equitable Bank 414-777-4190 414-777-4149

Equitable Bank


2290 N. Mayfair Rd.

Wauwatosa, 53226

N/A, branch


option.

In order to get the insurance claim

funds, the check will need to be

sent into the above address with

all necessary homeowner

endorsements on it, & from here

Equitable Bank will deposit the

check into a restricted escrow

account & issue funds out per

their company policy.

Everhome

Mortgage

(Everbank)

1-888-492-

8341678-459-6127

Everhome Mortgage-Division of

Everbank

Attn: Loss Draft Dept 140

2405 Commerce Ave.

Building 2000 Fleet 100

The Loop, GA. 30096

N/A, check cannot be

endorsed at the branch

to the best of our

knowledge.


insurance claim total is more than

10K, then the claim will be

monitored, calling for more

paperwork in order to get deposit

& final funds returned to The

Customer. A final property

inspection will also be required in

order to get final funds returned

to The Customer.

First Bank

Branch endorsement to our

knowledge is the only way First

Bank endorses claim checks. The

Customer will want to call the

local branch & inquire into their

procedures before going.

~ Customer List & Info

Form

~ Customer Affidavit of

Repairs

First Bank of

Ottawa

1-815-434-

0044 ext 206

mlcox@firstottaw

a.com

First National Bank of Ottawa

701 LaSalle St

Ottawa, IL 61350

We have not worked


much, The Customer

will need to call &

inquire.




inquire, our only involvement was

once, & we did not have a heavy

presence in this endorsement.

~ Customer List & Info

Form

~ Customer Affidavit of

Repairs

First Mortgage1-909-391-

0365

We have not worked


much, The Customer

will need to call &

inquire.







Flagstar

Mortgage

1-866-734-

8160

1-248-824-

7160

fsblossdraft@pfic.

com

Flagstar Bank c/o PFIC


5225 Crooks Road

Troy, MI. 48098

N/A, no branch

endorsement options

are available here.


total insurance claim is less than

$10K, then they will consider it an

endorse & release claim. They will

require the insurance estimate &

a signed intent to repair affidavit

form in order to

endorse & return checks.



$10K, then the claim will require

more paperwork in order to get

funds back. A final property



~ Loss Draft Claim Form

~ Mortgagor Affidavit of

Repair Certification

Franklin

American

~ 866-222-

8118

~ 877-883-

1073

843-413-7122

Franklin American



Florence, SC. 29501

N/A, branch


option.









Repair


Lien

~ Waiver of Lien (After

Final Payment)





Freedom

Mortgage888-810-7318 866-751-9365

Freedom Mortgage Corp.



Florence, SC. 29501

N/A, branch


option.


insurance claim is between $10K

& $20K, the funds will be released

upon receipt of a copy of the

insurance estimate & contract.

Final inspection will be required,

but final funds will be sent before

that inspection occurs.



& $40K, they will require a

completed claim packet,

insurance estimate, & contract, &

will require a final inspection.


the insurance claim is over $40K,


meaning a claims packet will need

to be completed, they’ll need a

copy of insurance estimate &

contract, & a final inspection will

be required. Also, funds will be

released in smaller amounts

Gateway

Mortgage262-657-7733 [email protected]

Gateway Mortgage

Attn: Jim or Insurance Claim

Dept

1202 60th St

Kenosha, WI 53140

N/A, branch


option to our

knowledge; most if not

all insurance claim funds

need to be monitored.

To our knowledge, all insurance

claims are monitored, calling for

contract, insurance estimate, as

well as other requested

documentation in order to get

deposit & final funds back. We

will need to submit a deposit &

final invoice, & the deposit invoice

will need to list our payment

terms, or a payment schedule (to

show when we expect payments).

They will also call The Customer

to ensure completion before

sending final funds back.

Great Midwest 262-784-4400

Great Midwest

Attn: Insurance Claim Check

Endorsement

15900 West Bluemound Rd

Brookfield, WI 53005



Customer will need to call & ask

about company procedures.

Green Tree (now

known as

Ditech)

1-800-643-

0202 x50538

~ 800-215-

2780

~ 1-866-870-

9919

Ditech Servicing

ATTN: Claims

1400 Turbine Dr., Room 218

Rapid City, SD 57703


central processing

locationabove.





h&ling the claim. The Customer

will want to see if a final


Guardian

Savings

(513) 923-

4100

jdeller@guardians

avingsbank.com

We worked with Jason Deller

previously at extension 257, will

not give any deposit, & need a

certification of completion form &

contractor affidavit on our

letterhead upon completion.




Harris Bank

~ 331-281-

4927

~ 1-888-340-

2265

~ 1-866-280-

8434 follow

prompt 3

~ 1-866-618-

8686

~ 262-938-

8168

~ 331-281-

6248

BMO Harris Bank

Attn: Insurance Team

1200 E. Warrenville Rd


BMO Harris has

loosened branch

endorsement

restrictions, & to our

knowledge allow branch

endorsement on

insurance checks of up

to $20K now as long as

the loan is current.

If the check is sent to their central

processing location, we have been

advised that processing of these

checks can take up to 10 business

days, in addition to normal

shipping transit times.

Hills Bank and

Trust319-679-5016 319-679-5572

nick_wiltgen@hills

bank.com

Hills Bank & Trust

Attn: Nick Wiltgen

131 Main St.

Hills, IA 52235

We have not worked


much, The Customer

will need to call &

inquire.







Homestate Bank(815) 459-

2000815-477-5846

Homestate Bank

40 Grant Street

Crystal Lake, IL 60014

We have not worked


much, The Customer

will need to call &

inquire.







HSBC

(Beneficial)

~ 866-845-

8071

~ 866-456-

5010

~ 678-417-

8041

~ 678-475-

8736

HSBC Mortgage Services

Attn: Loss Draft Dept 508

2405 Commerce Ave


Deluth, GA. 30096

N/A, branch


option.


insurance claim check is over

$10K, the claim will be monitored,

meaning a requirement of more


deposit & final funds back. A final

property inspection will also be

required.



Huntington Bank

(OH)

~ 866-922-

4551

~ 614-480-

1228

877-385-9187

~

Donavon.D.Stauff

@huntington.com

~

property.damage

@huntington.com

Huntington Bank

ATTN: Insurance Claims Dept.

2361 Morse Rd.

Columbus, OH 43229

We were unable to

attain this information.

The Customer will still

want to inquire about

this; they may offer

branch endorsement of

the check.

We were unable to get detailed

information about this Mtg

company & their processing

procedures. The information that

we do have was attained through

prior customer interaction. The

Customer will want to inquire into

this with a local bank

representative.

~ Customer Affidavit

~ Contractor Waiver of

Lien

Iowa Bankers

Mortgage

Corporation

(800) 532-

1423 ext 4318

Iowa Bankers Mortgage Corp.

Attn: Shannon Krugler in Mtg

Servicing

8800 NW 62nd Avenue

Johnston, IA 50131

We have not worked


much, The Customer

will need to call &

inquire.

No third party form required to

make follow up calls. We have

not worked with this Mtg

company very much though, The





James B. Nutter

and Company800-798-3946 816-751-6993

James B. Nutter & Company

Attn: Claims Dept

4026 Central Street,

Kansas City, MO, 64111

N/A, no branch

endorsement options

available.


total claim is under $5K, then the

claim will see faster processing

times & less documentation. The

Customer will still want to include

a copy of the insurance estimate

when the check is sent.


the total claim is under $5K, then

the claim will see more

documentation needed in order

to get funds returned. Final

inspection will be required

1-866-742-

1461

1-678-475-

8899

JP Morgan Chase, NA

ATTN: Insurance Claims

2405 Commerce Ave.


Deluth, GA. 30096

We have been told

that insurance claims of

up to $20K qualify for

branch endorsement,

but this is if the

loan is current.

1.) If the total insurance claim is

between 10K & $20K & the loan is

current, then they will want to do

a final inspection, but it's note

required to get funds back.



not current,

extra documentation & final

inspection are required.

Helpful

Website

Landmark Credit

Union

262-796-4500

x 6586 or

6608

~ 262-796-

6486

~ 262-796-

6457

~

guybovee@landm

arkCU.com

~

juliezaffke@landm

arkcu.com

Landmark Credit Union

ATTN: Mortgage Servicing

5445 S. Westridge Dr.

New Berlin, WI. 53151

Branch Endorsement is

available, The Customer

will want to check with

the corporate office

(number listed above) or

the local branch to be

sure that the claim,

check amount, & loan

qualify for this

endorsement option.

1.) Whether or not the claim will

be considered monitored or not

depends on the status of the loan,

the amount of the insurance

claim, & the loan type. The

Customer will want to call the

number listed above for the

corporate office to see how they

will proceed with the claim.

2.) This Mtg company does not

require third party authorization

to speak

directly with the contractor.

Layton State

Bank

(262) 821-

6806

~

LoanOperations@

LaytonStateBank.c

om

~

GSZPARA@Layton

StateBank.com

We have not worked


much, The Customer

will need to call &

inquire.







JP Morgan Chase



Loan Care 866-822-3434 843-413-7128

Loancare Servicing

Attn: Loss Drafts


Florence, SC. 29501

N/A, no branch

endorsement options

available.





funds to be released.




& a final inspection.


Repair


Lien

~ Certification of


MB Financial

Bank

1-877-634-

0947248-878-2400

mbfinancialLD@pf

ic.com

MB Financial Bank, in c/o PSI

Attn Loss Drafts

5225 Crooks Rd.

Troy, MI. 48098-2823

N/A, we have been told

that branch


option with this Mtg

company.

1.) The Customer will always need

to endorse the back of the

insurance claim check & send

that, along with the latest

insurance estimate to the main

processing center.

2.) Once required documentation

is submitted for deposit funds,

they will send a check out to The

Customer. They advise to give this

5-7 business days for funds to be

processed & returned to The

Customer. A final inspection is

probably required to get all final

funds returned to The Customer.

3.) Normal policy for this

company is to release 20% of the

insurance ACV check as a deposit,

which is usually not that much, so

The Customer should put in a

request that they release 50% of

this insurance check back as a

deposit. This is not guaranteed

but worth a try.

~ Borrower’s Affidavit


Lien

~ Intent to Complete




M&T Bank 888-882-1858 937-525-8946

M&T Bank

Attn: Loss Draft Processing Dept

One Assurant Way


Branch Endorsement

Available, we have been

told that insurance

claims of up to $20K

qualify for branch

endorsement, but this is

if the loan is current.


does not exceed $40K & the loan

is current, we were told that the

claim will qualify for non-

monitoring, which means less

paperwork & quicker turnaround

times.



not current, the claim will be

monitored, requiring extra




Metlife 888-638-6964 937-324-6573

Metlife


One Assurant Way


We have not worked


much, The Customer

will need to call &

inquire.







800-654-4566 405-767-5515

Midland Mortgage

Attn: Loss Draft Dept

999 NW Grand Blvd, Suite 100

Oklahoma City, OK 73118-6077

Unknown, we were told

that unless we had

authorization on an

individual account, they

can't share this info with

us. The Customer should

call & inquire as to what

options The Customer

have for processing

insurance funds.

Unknown, we were told that

unless we had authorization on an

individual account, that they

could not share this information

with us. The Customer will want

to call & inquire as to what

options The Customer have for

processing the insurance funds.


~ Loss Summary

Worksheet

~ Waiver of Lien

Helpful

Website

Midland

Mortgage

https://www.mymidlandmortgage.com/HelpCenter/DownloadableForms.aspx#PropertyDamage

https://www.mymidlandmortgage.com/HelpCenter/DownloadableForms.aspx

Midwest Loan

Services800-262-6574 906-487-5883

escrow@midwestl

oanservices.com

Midwest Loan Services

Attn: Insurance Loss Claims Dept

616 Shelden Ave.

Houghton, MI. 49931

N/A, no branch

endorsement available.

1.) All claims are monitored with

this servicing company.


total insurance claim is under

$10K, there will still be paperwork

involved as well as a restricted

escrow account to hold some

funds until completion. No final




$10K, there will be more

paperwork required & a final

inspection

Mutual of

Omaha Bank877-592-0192 847-574-7617

Mutual of Omaha Bank

Attention: Loan Servicing

1 Corporate Drive

Suite 360

Lake Zurich, IL 60047-8945

We have not worked


much, The Customer

will need to call &

inquire.







(866) 825-

9302866-411-8857

Nationstar Mortgage


One Assurant Way

Sringfield, OH. 45505


central processing

location above.

If the insurance claim is over

$10K, there is a very good chance

that they will monitor the claim &

require additional paperwork & a

final property inspection once the

work has been completed.


~ Contractor’s Waiver of

Lien

~ Contractor

Acknowledgement of

Payment Procedures

~ Acceptance of

Overnight Delivery

Services



Helpful

Website

Nationstar

https://www.nationstarmtg.com/documents/NSM_LossDraftClaimPackage.pdf



https://www.nationstarmtg.com/documents/NSM_LossDraftClaimPackage.pdf

Nations BankRefer to Bank

of America

Refer to Bank

of AmericaRefer to Bank of America

Refer to Bank of

America, Nations Bank

merged with Bank of

America in 1998.

Refer to Bank of America, Nations

Bank merged with Bank of

America in 1998.

800-243-0924 866-350-8894custserv@nationw

ide.com

Nationwide Bank

1100 Locust St.

Dept. 7020

Des Moines, IA. 50391

We have not worked


much, The Customer

will need to call &

inquire.







Helpful

Website

New York

Community

Bank (NYCB)

866-842-2787 937-525-3374

New York Community Bank

ATTN: Loss Drafts Dept.

One Assurant Way


We were unable to

attain this information

from this lender, The

Customer will need to

call to inquire about the

possibility of branch

endorsement of the

insurance claim check if

The Customer have a

local branch in the area.

We were unable to attain any

detailed processing information

about this lender when we called,

The Customer will need to inquire

with the loss draft Dept.who is

listed above in order to see how

they will be proceeding with the

claim.

Nationwide

Bank

www.nationwidebankmortgage.com



http://www.nationwidebankmortgage.com/

North Pointe

Bank

~ 616-552-

5840

~ 866-343-

6221

~ 888-672-

5626

~ 616-552-

5841

~ 616-726-

2519

lsescrows@northp

ointe.com

North Pointe Bank

ATTN: Loan Servicing Escrow

Dept., Insurance Claims

3333 Deposit Drive NE

Gr& Rapids, MI. 49546

Branch Endorsement

Not Available

1.) Whether the loan is monitored

or non-monitored is widely

dependent on if the loan is

current or not, the type of work

being performed, & the type of

loan The Customer have with

them. The Customer will need to

call to find out how they will want

to proceed with the processing of

the insurance claim check.

2.) This Mtg company will deduct

an inspection fee out of the

insurance proceeds if a final

inspection is required to take

place.


~ Property Loss Release

Affidavit

~ Statement of Client

Satisfaction

~ Waiver of Lien

North Shore

Bank262-797-3572 262-797-3316

kcecchini@norths

horebank.com

North Shore Bank

Attn: Kurri Cecchini

15700 W Bluemound Rd

Brookfield WI, 53005

We have not worked


much, The Customer

will need to call &

inquire.











Ocwen

~ 844-836-

7671

~ 844-836-

7675

~ 770-383-

4366

~ 469-645-

3304

ocwenlossdrafts@

altisource.com

Ocwen Loan Servicing LLC.

ATTN: Insurance Loss Dept.

Int'l. Business Park

6404 International Parkway

Suite 2048

Plano, TX. 75093

N/A, branch


option.


insurance claim total is over $15K,

then the claim will likely be

monitored, meaning more

documentation requested to get



~ Procedure Outline


Guidelines

~ Intent to Repair

~ Certification of

Satisfaction


Payment Procedures


Lien


~ Return Services

Authorization

~ Acknowledgement &

Agreement by Borrower

and Contractor

Old National

Bank

(812)461-

8729

Old National Bank

Attn Jessica Spalding RYL – 002

101 North West 4th St.

Evansville, IN. 47708

We have not worked


much, The Customer

will need to call &

inquire.

Took over accounts for Integra

Bank. We have not worked with

this Mtg company much, The







Old Second

National Bank

(Old Second

Bancorp)

~ 630-844-

8621

~ 800-701-

4516

~ 630-892-

0315

~ 847-574-

7617

Old Second National Bank

Attn: Loan Servicing, 1st Floor

NOE

37 S River St.

Aurora, IL 60506-4172


most branch locations

are able to endorse

insurance checks for

their customers & that

they will endorse for

just about any claim

amount. The Customer

will need to contact the

local branch to make

sure that branch

endorsement is an

option for The

Customer.

The amount of information we

have for this lender is limited at

this point. The Customer will want

to contact the servicing center

above or a local branch to see

how they will be h&ling the claim.

Pacific Union

Financial855-862-4211 248-878-2425

pacificunionLD@pf

ic.com

Pacific Union Financial LLC c/o

PFIC

Attn: Loss Draft Dept

5225 Crooks Rd.

Troy, MI. 48098

Unknown, The

Customer can all &

inquire with a local

branch or at the # listed

here. Most likely not.

All claims appear to be monitored

to some extent, but if the loan is

not current &/or the insurance

claim is over $10K, more

documentation will be required,

along with a final inspection.

~ Procedure Overview

~ Mortgagor Affidavit of

Repair Certification

~ Loss Draft Claim Form

~ Waiver of Lien



Pennymac Loan

Services866-314-0498 866-697-1550

Pennymac Mortgage Services

Inc.

Attn: Loss Draft Dept. 618

2405 Commerce Ave

Building 2000, Suite 300

Deluth, GA. 30096

N/A, branch


option.



& $20K, the funds will be released

upon receipt of a copy of the

insurance estimate & contract.

Final inspection will be requested

from them, but not required for

fund release.



& $40K, they will require a

completed claim packet,

insurance estimate, & contract, &

will require a final inspection.


the insurance claim is over $40K,


meaning a claims packet will need

to be completed, they’ll need a

copy of insurance estimate &

contract, & a final inspection will

be required to get final funds.

Planet Home

Lending

~ 203-303-

5514

~ 866-882-

8187

203-238-1050

We have not worked


much, The Customer

will need to call &

inquire.







PHH Home

Loans888-882-1815 937-525-8923

PHH Home Loans Mtg Service

Center

Attn: Loss Draft Correspondence

One Assurant Way


N/A, no branch

endorsement options

available

If the total insurance claim

exceeds $10K &/or the loan is not

current, the claim be monitored,

meaning more paperwork to get

funds back. A final inspection will

be required.


Lien


Plaza Loan

Servicing877-592-0192 847-574-7617

custserve@themo

rtgageonline.com

Plaza Home Mtg

Loss Draft Dept

1 Corporate Drive, Suite 360

Lake Zurich, IL. 60047-8945

N/A, branch


option.

1.) We were told that most of the

time, if the loan is current & the


$10K, then the claim is not

monitored. The Customer will

need to confirm whether the

claim will be monitored or not

with Plaza. If it is monitored,

more documentation will be

required to get funds back & a

final inspection will be required.

2.) When a claim is monitored,

Plaza policy says 1/3 of the initial

claim check be released as a job

deposit. In order to maximize

deposit on the project, an

exception request can be

submitted in order to obtain a 1/2

initial insurance check deposit

instead.

Contractor Affidavit /

Lien Waiver



PNC Bank

~ 855-657-

5807

~ 800-822-

5626

855-316-5080hazard_loss@pnc

mortgage.com

PNC Mortgage

Attn: Insurance claims Dept.

3232 Nemark Dr

Miamisburg, OH. 45342

The check must be less

than $10K in value, plus

the PNC processing

center needs a copy of

the insurance estimate

& a complete affidavit

form. It’s wise to also

call ahead to the branch

or the main processing

center to ensure branch

endorsement is

available

1.) If the insurance check is less

than $10K in value, the loan is

current the claim should be non-

monitored, calling for a lesser

amount of documentation.

2.) If the insurance claim check is

over $10K in value &/or the loan

is not current, the claim will likely

be monitored, meaning more

documentation required to get



3.) The best way to approach the

endorsement is to call the PNC

processing center, for each claim

is h&led uniquely, based on

various loan & insurance claim

criteria.



~ Statement of

Satisfaction

~ Waiver of Lien and

Certificate of

Workmanship

Port Washington

State Bank262-284-4416 262-284-7654

~

loan.servicing@pw

sb.com

~

Lauren.Allen@pws

b.com

~

Lina.Vorpahl@pws

b.com

~

Jessica.Hildebrand

@pwsb.com

Port Washington State Bank


206 N Franklin St

Port Washington,WI 53074

We do not believe so,

The Customer will want

to call & inquire to see if

branch endorsement is

an option.

1.) Funds are sent directly from

Port Washington to the

contractor upon receipt of

necessary documentation.

2.) Claim check

endorsement/processing are

entirely loan specific, The

Customer will want to call & see

how they wish to proceed.

3.) So far they have not required

3rd party authorization to speak

with us directly.



PyraMax

Mortgage

(414) 421-

8200414-235-5541

Multiple WI Branch Offices, one

closest to the home will do.

Branch Endorsement

offered at all offices.

1.) They require a copy of the job

contract & an invoice/request for

deposit on the job.

2.) Conditional waiver of lien is

required after completion of the

work & all the insurance paThe

Customert numbers are finalized.

3.) A maximum of 1/2 of the

contract amount will be issued as

a deposit.

QBE (Seneca /

Seterus)

Property Loss

Department

866-454-8426 866-255-2821

QBE (Seterus)

Attn: Property Loss Dept

2700 West Frye Road

Ch&ler, AZ. 85224-4921

N/A, branch


option.

1.) If the loan is current, or the


$25K, then the claim will not be

monitored. Still a good idea to

include a copy of the insurance

estimate in case they need to

reference it.

2.) If the loan is not current, or




documentation & a final

inspection

~ Contractor Affidavit

~ Certificate of

Completion

~ Repairs Affidavit


Lien

~ Property Owner

Contact Info



Quicken Loan

~ 866-947-

8425

~ 800-863-

4332

877-382-6522fixmyhouse@quick

enloans.com

Quicken Loans

Attn: Property Repair Specialists

635 Woodward Ave.

Detroit, MI. 48226

N/A, no branch

endorsement options

are available


insurance claim total is under

$15K, then the claim will not be

monitored. Just include insurance

estimate & contract.


the insurance claim total is over



paperwork & a final inspection.

~ Conditional Lien

Waiver

~ Certification of




Regions

Mortgage

800-986-2462

x 1561901-580-2982

Regions Mortgage

Attn: Mtg Hazard Insurance

Dept

7130 Goodlette Farms Parkway,

A4W

Cordova, TN. 38016

Branch endorsement

available, we have been

told that the availability

of branch endorsement

is loan specific, The

Customer will need to

call in to inquire about

this option.

We were unable to attain any

detailed information about the

processing of insurance claim

checks, & were told that the way

a claim is processed is entirely

loan & insurance claim specific.

The customer needs to call &

inquire about how to proceed.

877-426-8805

~ 877-776-

1112

~ 866-930-

1018

lossdraft@roundp

ointmortgage.com

Roundpoint Mortgage Servicing

Corp.

5032 Parkway Plaza Blvd.

Charlotte, NC. 28217

N/A, branch

endorsement of

insurance checks is not

available.

1.) If the insurance claim is current, &

under $20K, there will be some

required documentation. The check

will be endorsed & returned to The

customer.

2.) If the insurance claim is current &

between $20K & $40K in total, then

the claim will require a median

amount of paperwork. The check will

be endorsed & returned to the

customer.

3.) If the loan is not current &/or The

total insurance claim is over $40K,

then the claim will be fully monitored,

calling more paperwork & funds to be

deposited in a holding account.

4.) Final inspection almost always

required.


~ Mortgagor’s Affidavit

~ Contractor’s Affidavit

Helpful

Website

Rushmore Loan

Services

~ 949-341-

6486

~ 949-341-

0777

~ 949-341-

2242

~ 949-341-

2215

ZLossDraft@rush

morelm.com

Rushmore Loan Services


15480 Laguna Canyon Rd

Irvine, CA 92618

We have not worked


much, The Customer

will need to call &

inquire.







~ Procedural Overview /

Borrower

Acknowledgement

~ Borrower Affidavit


Lien

Roundpoint

www.rpmservicing.com Follow these prompts: Customer Tools, forms, insurance

claim disbursement form





http://www.rpmservicing.com/

Select Portfolio

Servicing 888-956-5206 937-525-7699

Select Portfolio Servicing, Inc.

Attn: Loss Drafts

One Assurant Way


N/A, no branch

endorsement options

are available at this

time.

1.) If The insurance claim is

current & under $10K, check will

be endorsed & returned.


between $10K & $20K total & The

loan is current, The check will be

endorsed & released back to The

customer, but more


will be required.


between $20K & $40K total & The

loan is current, The claim will be

escalated to a partially monitored

claim, where the check is

deposited into an escrow account.

More documentation & a final


4.) If The insurance claim is over

$40K in total &/or The loan is not

current, The claim will be fully

monitored. More documentation

required than above, final

inspection, & smaller escrow

disbursements.

~ Contractor

Acknowledgement of

Payment Procedures



Lien

~ Affidavit of Completion

~ Affidavit of Bills Pair

and Release of Liens

Selene Finance 866-314-0056 866-557-2063

Selene Finance

Attn: Loss Draft Service

2617 College Park

Scottsbluff, NE. 69361

We have not worked


much, The Customer

will need to call &

inquire.







Seneca

Mortgage866-745-9727 866-756-2828

Seneca Mortgage Servicing

Attn: Loss Draft Service

611 Jamison Rd.

Elma, NY. 14059

We have not worked


much, The Customer

will need to call &

inquire.







~ Borrower Repairs

Affidavit


Lien

~ Property Owner

Contact Info

~ Repair Checklist


~ Substitute W-9

Shellpoint

Mortgage

Servicing

877-826-4433 248-878-2448ShellpointLD@pfic

.com

Shellpoint Mortgage Servicing

c/o PFIC

Attention: Loss Draft Dept.

5225 Crooks Rd.

Troy, MI 48098-2823

N/A, branch


option.

If The loan is not current &/or The

insurance claim is over $10K, The

claim will be monitored, meaning

more paperwork, probability that

funds will be escrowed, & a final



~ Owner’s Affidavit

~ Waiver of Liens

Specialized Loan

Servicing888-528-0454 678-459-9746

Specialized Loan Servicing

ATTN: Loss Draft Dept. 500

2405 Commerce Ave., Building

2000, Fleet 100

Deluth, GA. 30096

N/A, branch


option.

If The total insurance claim is over

$20K &/or The loan is not current,

then The claim will be monitored,

calling for more paperwork, & will

also require a final inspection.

Funds will likely be escrowed.

State Bank

419-783-

8823, hit 0 if it

says rep

unavailable

419-783-4500

State Bank


401 Clinton Street

Defiance, OH 43512

We were told by

representatives that any

insurance check over

$1,200 does not qualify

for branch

endorsement.

1.) To our knowledge, all

insurance checks over $1,200 will

require a claim to be monitored,

requiring documentation to get

funds back. The customer will

want to call & inquire as to what

requirements are.

2.) We have been told that all

insurance claims require a final

inspection.



Stearns Loan

Servicing (Loan

Care)

(866)822-

3434

(843)413-

7128

Stearns Loan Servicing, c/o

Loancare

Loss Draft Correspondence


Florence, SC. 29501

N/A, no branch

endorsement options

available.





funds to be released.




& a final inspection.


Repair


Lien

~ Certification of


Stonegate

Mortgage800-686-2404 419-522-5741

sally@stonegatem

tg.com

Stonegate Mortgage

157 S Main Street

Mansfield OH 44902

We have not worked


much, The Customer

will need to call &

inquire.









Sun Trust

Mortgage

~ 866-528-

1567

~ 800-634-

7928 choose

prompt 6

678-459-6104

SunTrust Mortgage Inc.

ATTN: Loss Drafts Dept.

2405 Commerce Ave. 942,

Building 2000, Suite 300

Deluth, GA. 30096

If The insurance claim

total is less than $15K &

the branch agrees to

perform the

endorsement, The

customer may get

branch endorsement.

Not all branches offer

endorsement of

insurance claim checks

however, so The

customer will want to

be sure to call The local

branch if applicable.

1.) If The loan is current & The


$15K, minimal paperwork will be

required & checks will be

endorsed & returned.



$15K & $20K, then a final

property inspection will be

needed, but this will not be

required in order to get funds

back. More paperwork will be

required at this point. The check

should be endorsed & returned.



$20K & $40K, then this will

require more paperwork. A final

inspection will be required to get

final funds. The checks should still

be endorsed & returned at this

point.

4.) If The loan is not current &/or

The total insurance claim is over

$40K, The claim will be monitored

fully, requiring the most

paperwork, & a final inspection

will be required to get final funds.

Funds will be escrowed.

Claim Requirement

Letter

Talmer Bank and

Trust877-592-0192 847-574-7617

We have not worked


much, The Customer

will need to call &

inquire.







Towne

Mortgage

888-778-9700

Ext. #1927

We have not worked


much, The Customer

will need to call &

inquire.







1-866-411-

8890

1-937-525-

8877

US Bank Home Mortgage

Attn: Loss Draft Processing Dept

One Assurant Way



insurance claims of up

to $20K qualify for

branch endorsement,

but this is if The loan is

current.

If The total insurance claim does

exceed $20K &/or The loan is not

current, The claim will be

monitored, requiring extra

documentation to get funds back.

A final property inspection will be

required for final funds.


Lien

~ Declaration of Intent to

Repair

~ Contractor Release

~ Contractor Statement


~ Statement of

Completion and

Satisfaction


Helpful

Website

USAA Federal

Savings Bank

210-531-

8722, Hit #

and dial

extension

78456

800-531-8669

USAA Federal Savings Bank

Attn: Claims

9800 Fredericksburg Road

San Antonio, TX 78265

N/A, we were told that

there is no branch

endorsement offered

We were told that the h&ling of a

claim with this company depends

on a number of different factors,

most likely how current the loan

is, the type of loan, & the amount

of the total insurance claim. The

best way to determine how to

proceed is to call & inquire with

the number listed above.

US Bank

https://www.usbank.com/mortgage/hazard-insurance-property-damage-forms.html

https://www.usbank.com/mortgage/hazard-insurance-property-damage-forms.html

UW Credit Union1-800-533-

6773608-236-2985

UW Credit Union

3500 University Ave.

Madison, WI. 53705

We have not worked


much, The Customer

will need to call &

inquire.







Valley National

Bank973-305-5900 973-305-9392

Valley National Bank

Attn: Mortgage Services

1720 Route 23 North

Wayne, NJ. 07470

The customer will need

to call the number

above & inquire into

this; they will not speak

to any third party about

insurance claims & the

checks needing

endorsement.

The customer will need to call the

above number & inquire with

them as to how they will want to

proceed with The check

endorsement. We were unable to

get any information in regards to

the processing of insurance claim

checks because they will not

discuss the insurance claim

process with any third party, even

with authorization

1-800-970-

7250865-380-3427

[email protected]

om

Vanderbilt Mortgage & Finance,

Inc.

Attn: Mortgage Claims

500 Alcoa Trail

Maryville, TN 37804

N/A, branch


option.

1.) Vanderbilt will always monitor

their claims according to what we

have been told, & degree of

monitoring is taken on a case to case

basis. The best way to proceed is to

call them as soon as The customer see

them listed & attain direction on how

The customer need to proceed.

2.) Generally, in order to get the job

deposit funds back, they will ask for

the endorsed claim check, a copy of

the insurance estimate, & a copy of

the signed project contract. A portion

of the insurance deposit check will

likely be held in a restricted escrow

account until project completion is

documented.

3.) Upon completion of the project,

they request that color pictures of the

completed repairs be sent to them via

email to document repairs.

Procedural Letter

Helpful

Website

Veterans United

Home Loans

~ 866-222-

8118

~ 877-629-

6992

609-718-1743

Veterans United

Attn: Insurance Loss Claims

Dept.


Florence, SC. 29501

N/A, branch


option.


monitored is entirely loan specific,

& cannot be

determined by check or insurance

claim amount alone. The best way

in which The customer

can discover how The claim will

be processed is to call the number

listed above &

inquire with them as to how they

will be processing The claim funds

Vanderbilt

Mortgage

https://www.vmf.com/customer_service/frequently_asked_questions/index.cfm#mortclaims_1



https://www.vmf.com/customer_service/frequently_asked_questions/index.cfm

~ 1-888-882-

1838

~ 1-888-882-

1822

~ 1-877-592-

0185

~ 843-413-

2053

~ 937-525-

8949

~ 937-525-

8948

~ 678-459-

9203

~ 843-413-

2085

Wells Fargo

ATTN: Loss Draft

Correspondence Dept.

One Assurant Way


we have been told that

checks up to $40K will

be endorsed, but also

that this is widely

dependent on the

investor the loan

originated with & the

status of the loan. The

customer should call

ahead to see if this is an

option

Whether The loan is monitored or

non-monitored is widely

dependent on if The loan is

current or not & what The loan

type is. Since their process for

h&ling The claim will be very loan

specific, The customer will need

to call & inquire as to how they

will be h&ling The claim.


~ Certification of


~ Conditional Waiver of Lien

~ General Info Form

~ Acceptance of Return

Services Form



Helpful

Website

Wisconsin

Housing &

Economic

Development

Agency

1-800-562-

5546, option 1608-729-3174

Wisconisn Housing & Economic

Development Agency

Attn: Insurance Claims/Loss

Drafts Dept

201 W. Washington Ave., Ste.

700

Madison, WI 53703

N/A, branch


option.

1.) They deposit the funds into an

account; after the deposit

happens & they have received all

necessary paperwork, they will

disburse 1/2 of the job amount or

the amount of the check,

whichever is lesser.

2.) We have worked with this

lender once previously, & they

required a copy of the insurance

estimate & a copy of our contract.

The customer will want to call

still, just to be sure everything is

getting sent in as needed.

Wells Fargo

https://www08.wellsfargomedia.com/downloads/pdf/mortgage/home_recovery_kit.pdf

https://www08.wellsfargomedia.com/downloads/pdf/mortgage/home_recovery_kit.pdf