communitybuilders - online community still crazy after years with nancy white
DESCRIPTION
Presentation materials used by Nancy White (@nancywhite) on a recent online community event for the CommunityBuilders community at IBM, on the topic of facilitating successful online communities through community tooling and various community building techniques. The link to the recording, along with some further details and background info, can be found over at http://kcy.me/2olv Note: full permission has been granted to publish this presentation over here by Nancy herself.TRANSCRIPT
Online Community:still crazy after all these years…
Nancy White Full Circle Associates http://www.fullcirc.com
1Friday, April 15, 2011
Is “community” dead?
Irrelevant?
Over-used? Abused?
Spot-on?
When? Why?
2Friday, April 15, 2011
“And the Japanese themselves are so wonderful. I come back to my shack to check on it each day, now to send this e-mail since the electricity is on, and I find food and water left in my entranceway. I have no idea from whom, but it is there. Old men in green hats go from door to door checking to see if everyone is OK. People talk to complete strangers asking if they need help. I see no signs of fear. Resignation, yes, but fear or panic, no.”
3Friday, April 15, 2011
#1 What do we really MEAN
4Friday, April 15, 2011
http://technologyforcommunities.com/
5Friday, April 15, 2011
Tech + Social:Technology has
fundamentally changed how we can be together
6Friday, April 15, 2011
http://www.flickr.com/photos/h-k-d/4777491309/
Go Solo?
Thinking, my tasks, exploring…
7Friday, April 15, 2011
Pairs, triads and very small groups?8Friday, April 15, 2011
Reciprocal Apprenticeship (Levy)
http://www.flickr.com/photos/zachstern/87431231/
9Friday, April 15, 2011
Reciprocal Apprenticeship was a rare form of Jedi apprenticeship and has hardly been practiced since the Cleansing of the Nine Houses. This is where two Jedi were both Masters and Apprentices to each other. The most famous pair to be under Reciprocal Apprenticeship were Jedi Masters Kyle Katarn and Mara Jade Skywalker of the New Jedi Order.
http://misc.thefullwiki.org/Reciprocal_apprenticeship
10Friday, April 15, 2011
Fly with the flock?
http://www.flickr.com/photos/odreiuqzide/3184901242/
11Friday, April 15, 2011
Roam the network?
12Friday, April 15, 2011
Many: Networks
We: Communities
Me: the IndividualPersonal identity,
interest & trajectory
Bounded membership; group identity,
shared interest, human centered
Boundaryless; fuzzy, intersecting interests,
object centered sociality (Engeström)
13Friday, April 15, 2011
Many: Networks
We: Communities
Me: the IndividualConsciousness, confidence level, risk tolerance, styles, emotion
Distinct power/trust dynamics, shared forward movement or strong blocking, bonding, stasis, attn. to maintenance, languageFlows around blocks,
bridging, brokering, less cohesion, distributed power/trust, change
14Friday, April 15, 2011
Many: Networks
We: Communities
Me: the IndividualMy email, journals, email, portfolios, Facebook page, etc.
Meetings, confs., projects, wikis, group blogs, collaborative platforms…Facebook,
ELGG, Twitter, YouTube, Wikipedia,etc…
15Friday, April 15, 2011
enable people to…• discover & appropriate useful technology• be in and use communities & networks
(people)• express their identity • find and create content• usefully participate
http://www.flickr.com/photos/stillthedudeabides/186852754/
16Friday, April 15, 2011
facilitators community leaderstechnology stewards network weaversIndependent thinkers moderators
17Friday, April 15, 2011
A Practice (practical)
18Friday, April 15, 2011
… meetings
… relationships
… community cultivation
… access to expertise
… projects
… context
… individual participation
… content publishing
… open-ended conversation
Community activities
oriented to …
Base material from: Digital Habitats: Stewarding technology for
communities© 2009 Wenger, White, and Smith
19Friday, April 15, 2011
activities oriented to …
Example: The Birdwatchersof Central Park
… open-ended conversation
… meetings
… projects
… access to expertise
… relationships
… context… community cultivation
… individual participation
… content publishing
Weekly bird walks, winter bird feeding fillings, irregular celebrations and events…
Advocacy drives, adopt parts of the park, bird counts…
The participation of the “Big Guns,” and “Regulars.” Mostly F2F
Note when people missing… Invite people in
Internal and External focus: Publishing, the “Register,” available to media…While everyone pays attention
to the community, no centralized efforts…
Anyone can bird watch, but sharing what you see/know is important…so the community accommodates both
The “Register” (print) is central to community…
Bump into another bird-watcher? Have a conversation…
Base material from: Digital Habitats: Stewarding technology for communities, © 2009 Wenger, White, and Smith
20Friday, April 15, 2011
activities oriented to …
Community Name: KM4Devglobal knowledge sharing network
… open-ended conversation
… meetings
… projects
… access to expertise
… relationships
… context… community cultivation
… individual participation
… content publishing
Base material from: Digital Habitats: Stewarding technology for
communities© 2009 Wenger, White, and Smith
With only one meeting a year, large size and diversity, KM4Dev focuses on enabling individual participation.
Community knowledge wiki, content management system to bring together resources.
Email list is core of community activity
Once a year and only about 10% do/can participate.
When funding allows. E.G. supporting ShareFair
Informally via the email list by asking/answering questions.
Relationships mostly via meetings and core group.
Strongly external – all resources public/shared.
While everyone pays attention to the community, no centralized efforts…
21Friday, April 15, 2011
activities oriented to …
Birdwatchers and KM4Dev-ers
… open-ended conversation
… meetings
… projects
… access to expertise
… relationships
… context… community cultivation
… individual participation
… content publishing
Base material from: Digital Habitats: Stewarding technology for
communities© 2009 Wenger, White, and Smith
22Friday, April 15, 2011
• Meetings – Web meeting tools for online, shared calendars and wikis for planning, wikis, blogs, images/audio/video to capture and share during and after.
• Projects – Email lists/forums to coordinate, shared calendars, project management trackers, blogs to journal/report.
• Access to expertise – Online profiles, social networking sites, “yellow pages,” discussion forums, blogs.
• Relationship – Twitter/IM to share small frequent messages, member directories, Skype/VoIp for conversation.
• Context – Public, open websites for outward facing. Password protected for inward facing groups.
• Community cultivation – Outward facing web sites to attract members, Twitter/IM to feel connected, Skype for voice.
• Individual participation – RSS/aggregators, tagging, so people can craft what content they get, customizable settings on web tools, using synch and asynch
• Content – content management systems, blogs, wikis, podcasts, social bookmarking, tags, video/audio, images, mindmapping.
• Open ended conversation – email lists, forums, Twitter, chat.
Base material from: Digital Habitats: Stewarding technology for communities© 2009 Wenger, White, and Smith
OrientationsPicking tools?
How?
23Friday, April 15, 2011
Looking forward…
24Friday, April 15, 2011
In collaboration with Nancy White and John Smith
new fabric of connectivity active technology landscapes
multiple engagement modes
reconfigured geographies
From Wenger, White and Smith, 2009
25Friday, April 15, 2011
new fabric of connectivity- - togetherness and separation
- - always on
- - virtual presence
- - peripherality
From Wenger, White and Smith, 2009
26Friday, April 15, 2011
active technology landscape– - interacting and publishing
– - social/informational computing
– - semantic web
– - digital footprint
From Wenger, White and Smith, 2009
27Friday, April 15, 2011
multiple engagement modes– - generalized self-expression– - mass collaboration– - creative re-appropriation– - thin connections/weak ties
From Wenger, White and Smith, 2009
28Friday, April 15, 2011
reconfigured geographies– - competing spaces– - multimembership– - dynamic boundaries– - global reach
From Wenger, White and Smith, 2009
29Friday, April 15, 2011
Epilogue
ContactNancy Whitenancyw at fullcirc dot com
http:www.fullcirc.com
www.technologyforcommunities.com
@NancyWhite
http://www.flickr.com/photos/poagao/527259905/30Friday, April 15, 2011