COMMUNITY SERVICES WORKER

Shiniqua S.Healthcare Student

Community Services Workers may interview, counsel, and assist clients to deal with personal and social problems. They may also organize and implement a variety of community programs and services. Individuals in this role may be responsible for preparing intake reports, referring clients to other social services, admitting clients to appropriate programs, and meeting with clients to evaluate treatments/plans and progress.

This program provides students with the necessary knowledge and practical skills to provide many types of assistance to people in the community. Areas of study include addictions, psychology, sociology, mental health, Canadian family dynamic, professional skills, counselling and interviewing techniques, business communications and report writing.

Certificate courses featured in the Community Services Worker program: First Aid and CPR, Non-Violent Crisis Intervention Certificate.

Program length: 12 months (includes 8 week internship)

ADMISSION REQUIREMENTS • Minimum of a Canadian high school grade 12 or equivalent,

or a mature student

• Pass an entrance assessment administered by Herzing College

• Be interviewed in detail regarding interest in the field

• Meet any additional program specific entrance requirements

COMMUNITY SERVICES WORKER

CAREER OUTLOOKThe Community Services Worker program prepares graduates to find employment in hospitals, halfway houses,

detoxification centres, residential care facilities, rehabilitation centres and outpatient clinics, personal communications

and personal and vocational counseling.

EXAMPLES OF POSSIBLE JOB TITLES Community Services Worker, Gerontology Aide, Neighbourhood Worker, Child Abuse Worker, Crisis Intervention Worker, Mental Health Aide, Community Organiser, Drug Abuse Counsellor

EXAMPLES OF EMPLOYERS Good Shepherd Ministries, Salvation Army, YMCA, Woodgreen Employment Services, North York Community House

SAMPLE AVERAGE SALARY*$35,000

Percent of available 2016 graduates employed in a related field*

EMPLOYMENT STATISTICS

$20K 30K 40K

$35,000

COURSE LIST

— Systems and Computer Fundamentals — The Canadian Family Dynamic

— Community Services in Canada — Life-Span Psychology and Development

— Effective Team Work — Introduction to Addictions

— Researching Your Local Community — Professional Skills for the Service Worker

— English and Communication Skills — Counselling

— Sociology and Introduction to Criminology — Introduction to Psychology

— Interviewing Techniques — Introduction to Mental Health

— Word Processing Fundamentals — Career Development and Client Services

— Populations at Risk — Internship

94%

*Employment statistics based on most recent available. Starting salaries represent an average starting wage based on a limited sample size from the most recent graduate reporting period. This is meant to serve as an example of past results, but is not a predictor of future results.Information on this document is subject to change. Not all programs are available at all campuses.

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