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Community Paramedic Program Rebecca Fessler Saint Joseph’s Hospital Social Worker, Inpatient Mental Health Unit & June Hove Saint Joseph’s Hospital Clinic Director, Inpatient Mental Health Unit & Inpatient Addiction Medicine Unit January 20, 2015

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Page 1: Community Paramedic Program Rebecca Fessler Saint Joseph’s Hospital Social Worker, Inpatient Mental Health Unit & June Hove Saint Joseph’s Hospital Clinic

Community Paramedic ProgramRebecca Fessler

Saint Joseph’s Hospital Social Worker, Inpatient Mental Health Unit

& June Hove

Saint Joseph’s Hospital Clinic Director, Inpatient Mental Health Unit & Inpatient

Addiction Medicine Unit

January 20, 2015

Page 2: Community Paramedic Program Rebecca Fessler Saint Joseph’s Hospital Social Worker, Inpatient Mental Health Unit & June Hove Saint Joseph’s Hospital Clinic

Community Paramedic Program

1/20/15

Page 3: Community Paramedic Program Rebecca Fessler Saint Joseph’s Hospital Social Worker, Inpatient Mental Health Unit & June Hove Saint Joseph’s Hospital Clinic

Community Paramedic Program• Background

– Began June 9, 2014• Approached by Paramedics looking for collaboration• Started small with Mental Health unit – now added CD unit• Provided education and training to Paramedics

– Crisis stabilization– Shadowed staff, participated in groups, had 1:1 with

patients– Introduced to patients

– Starting August 11, 2014 schedule changes for paramedics to 8 hour shifts 4 days a week

Page 4: Community Paramedic Program Rebecca Fessler Saint Joseph’s Hospital Social Worker, Inpatient Mental Health Unit & June Hove Saint Joseph’s Hospital Clinic

Eligibility and Referral Process

• Began with Medicaid patients and now expanded to all patients

• Offered to patients who are discharged back to the community– Home, shelters etc.

• Give patients up to 12 visits

Page 5: Community Paramedic Program Rebecca Fessler Saint Joseph’s Hospital Social Worker, Inpatient Mental Health Unit & June Hove Saint Joseph’s Hospital Clinic

Program• Part of discharge planning• Obtain order for service• Provides areas of service including:

general/social interaction, vital signs, minor medical procedures, ECG tracing, immunizations/vaccinations, weight monitoring, laboratory collection, medication compliance, medication education, health assessment and wound checks

Page 6: Community Paramedic Program Rebecca Fessler Saint Joseph’s Hospital Social Worker, Inpatient Mental Health Unit & June Hove Saint Joseph’s Hospital Clinic

Positive aspects Paramedics can administer IM medications Assess home condition – patient discharged home and found

eviction notice. Had been hospitalized 3 weeks and apartment a mess. They helped clean up apartment, organize bills and take her to get food

Check on follow up appointments and arrange transportation as needed

Crisis stabilization – patients call them and they can go to the patient or refer to urgent care or ED depending on situation

Set up medications – one patient had mistakenly set up medications to be taken at PM and was taking at AM

They don’t bring attention to the patient – they arrive in cars with HE Transportation stenciled on side instead of ambulance, they wear street clothes instead of uniforms

Patients love this service

Page 7: Community Paramedic Program Rebecca Fessler Saint Joseph’s Hospital Social Worker, Inpatient Mental Health Unit & June Hove Saint Joseph’s Hospital Clinic

Measurement

Page 8: Community Paramedic Program Rebecca Fessler Saint Joseph’s Hospital Social Worker, Inpatient Mental Health Unit & June Hove Saint Joseph’s Hospital Clinic

Termination from Program

• Follow up visits arranged by Paramedics

• Often save the last scheduled visit to evaluate progress

Page 9: Community Paramedic Program Rebecca Fessler Saint Joseph’s Hospital Social Worker, Inpatient Mental Health Unit & June Hove Saint Joseph’s Hospital Clinic

Questions?

Page 10: Community Paramedic Program Rebecca Fessler Saint Joseph’s Hospital Social Worker, Inpatient Mental Health Unit & June Hove Saint Joseph’s Hospital Clinic

Upcoming RARE Events….

RARE MH Collaborative Final Learning DayTuesday February 24, 2015

9:00am – 3:30pm

Maplewood Community Center2100 White Bear Avenue, Maplewood, MN

Registration now open!Register here

Page 11: Community Paramedic Program Rebecca Fessler Saint Joseph’s Hospital Social Worker, Inpatient Mental Health Unit & June Hove Saint Joseph’s Hospital Clinic

Future webinars…

To suggest future topics for this series, Reducing Avoidable Readmissions Effectively “RARE” Networking Webinars, contact:

Kathy Cummings, [email protected]

Jill Kemper, [email protected]