Community Capital Our future

Barry Libert,

2002

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“Adults are always asking kidswhat they want to be when they grow up ‘cause they're trying to

get ideas”

-- Paula Poundstone

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0

500

1,000

1,500

2,000

2,500

3,000

1981 1983 1985 1987 1989 1991 1993 1995 1997 1999

Year

Market Value Book Value

Millions ($)

2000

The numbers please…

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4 stages of relationship capital

He who has the gold…

Build it and they will come!

Content is king

My wife was right

5© 2000 Arthur Andersen. All rights reserved.

Stage 1

He who has the gold…

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7

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“All I want is a good pair of hands…unfortunately I must

take them with a person attached”

-- Henry Ford

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11© 2000 Arthur Andersen. All rights reserved.

Stage 2

Build it and they will come

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18© 2000 Arthur Andersen. All rights reserved.

“The trouble with the rat raceis that even if you win,

you're still a rat”

-- Lily Tomlin

19© 2000 Arthur Andersen. All rights reserved.

Stage 3

Content is king

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“The problem is, we don’t get the same information. We each get different pieces. Business isn’t complicated. The complications

arise when people get cut off from the information they need.”

-- Jack Welch

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25© 2000 Arthur Andersen. All rights reserved.

Stage 4

My wife was right…

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My Wife’s Rules of Relationships

C: Commonality

A: Acknowledgement

R: Reciprocity

E: Enrichment

31© 2000 Arthur Andersen. All rights reserved.

"With your whole body,with your whole heart,

with your whole conscience,listen to the revolution. . . .This is the music everyonewho has ears should hear."

-- Alexander Blok

32© 2000 Arthur Andersen. All rights reserved.

Thank you!