communiquest magazine - may 2015 (semimonthly)
DESCRIPTION
"Breaking News, Travel Tips, and More for the M&I Industry"TRANSCRIPT
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Visionary, Founder, and Master Coach
President
Marketing Vice President
General Comptroller
Corporate Business Director
Corporate Quality Director
Electronic Publishing
Content and Editing
Managing Director —MyDay Travel
Corporate Headquarters:
Year 8 Vol. 1, Issue 95
Jose-Manuel GARCIA [email protected] Jose-Manuel (Manolo) GARCIA [email protected] Alicia ASTUDILLO, DMCP [email protected] Trinidad SANCHEZ [email protected] Francisco BAEZA [email protected] Julia ORTIZ [email protected] Alejandro PECH [email protected] Omar GALLEGOS [email protected] Jorge OROZCO [email protected] Av. Acanceh 1-01, SM 15 Cancun, Q. Roo, 77500 Mex. Ph. +52 (998) 287-1700 www.ividmc.travel
Contents: Page
How to Prepare Coconut Rum Limeade 3
Cover Subject:
Latin America’s Horizon
Keeps Expanding & Look
Who Has Connections New International Flights to Cancun
Mexico City International Airport
Puerto Vallarta International Airport
Punta Cana International Airport
Connections to Costa Rica
Panama, Hub of the Americas
Extensive Air Connectivity to Colombia
Fly to Brazil’s Capital on Air France
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Aimia’s 2015 Passion for
Excellence Award
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New Flight Denver-Puerto Vallarta 12
US Dollar’s Strength Means
Greater Value in Meetings Abroad
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Travel Tip: Know Who’s Late &
Who’s Not
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© Copyright 2015. All Rights Reserved.
Destination Offices:
Mexico The Caribbean Central America South America
IVIDMC² Cancun & Riviera Maya Jose-Manuel (Manolo) GARCIA President [email protected]
IVIDMC² Dominican Republic Genaro ALMONTE Regional Managing Director [email protected]
IVIDMC² Guatemala, Belize, El Salvador, & Honduras
Jorge LAZO Regional Managing Director [email protected]
IVIDMC² Colombia Carolina CALDERON Regional Managing Director [email protected]
IVIDMC² Puerto Vallarta & Riviera Nayarit, Mexico City, & Central Mexico
Jaime NELO Regional Managing Director [email protected]
IVIDMC² Cuba Alejandro DEBASA Regional Managing Director [email protected]
IVIDMC² Costa Rica Sonia VARGAS Destination Manager [email protected]
IVIDMC² Brazil Andrea MAJELA Regional Managing Director [email protected]
IVIDMC² Puerto Vallarta & Riviera Nayarit
Alexandra GONZALEZ Destination Manager [email protected]
IVIDMC² Panama Ligia VARGAS Regional Managing Director [email protected]
IVIDMC² Argentina & Chile Leila GOROSITO Regional Managing Director [email protected]
IVIDMC² Los Cabos Mario FOSTER Regional Managing Director [email protected]
Follow us on...
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expectations by going the extra mile so to speak in regard to superlative service. A satis-fied client is our ultimate goal. With these lofty standards in mind, we strive to choose and only work with suppliers that meet our criteria in order to render an out-of-the-ordinary service.
After 29 eventful years in the business, IVIDMC
2 is proud of the relationships we have
forged with thousands of satisfied customers. We invite you to enjoy the pleasure of doing business with us and see for yourself that an unforgettable and successful event is feasible. You have my unfailing commitment to make you and your group look great!
Sincerely, Jose-Manuel (Manolo) GARCIA President
Message From Headquarters
As President of IVIDMC2, I
deem it an honor to run this prestigious company and continue its positioning as one of the best in the market. The canons assertively say that the customer is first, and I concur. I also agree that our
associates are the strong backbone of our company, and I consider them as my extended family. Without them we would not be where we are today.
Our company is recognized in the M&I industry as being down to earth and having an outstand-ing service-minded attitude. Our unchangeable commitment is to exceed our customers’
May 2015
How to Prepare Coconut Rum Limeade Spring is here and summer is just around the
corner. Before we know it we will be having BBQ
swim gatherings to cool off. Keep this drink in mind
to refresh your guests with a tropical flair! You can
opt for on the rocks or frozen by just throwing the
ingredients in the blender. It is super easy to
Preparation: In a 10 or 12 ounce cup add the
lime juice, room temperature
water, and sugar. Stir until the
sugar is dissolved. Add the
coconut rum and then the ice. Stir
lightly and serve. You could add a
slice of lime to the cup as decor if
you so desire, and enjoy!
Ingredients: (1 serving size)
2 ounces of freshly squeezed
lime juice
4 ounces of water
1 tablespoon sugar
2 ounces Malibu coconut rum
1/2 cup ice
prepare and the best part is if kids are
invited they can enjoy the refreshing
limeade without the coconut rum, so
make sure to make plenty of limeade in
advance.
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Cover Topic:
Cancun and Riviera Maya
New International Flights to Cancun
Latin America’s Horizon Keeps
Expanding & Look Who Has
Connections...
Four new direct flights which connect Cancun with the cities of New Orleans, Houston,
San Antonio, and London are a reality now. Major airlines such as Delta Spirit,
Southwest and Thomas Cook Airlines reaffirm their presence in this destination.
Indianapolis International Airport will offer its second direct flight to Cancun, Mexico,
starting Sunday, March 15,2015.
The Birmingham-Shuttlesworth International Airport (BHM) will add a nonstop seasonal
flight to Cancun. Flights to Cancun International Airport (CUN) will begin May 20 and will
continue until August 2 of this year.
Delta offers nonstop Saturday flights to Cancun between December and August.
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Mexican airlines: Aeromar Aeromexico Interjet Magnicharters Vivaerobus Volaris
International airlines: Aero República Air Canada Air France Air Tran Alaska Airlines American Airlines Avianca British Airways Copa Airlines Cubana de Aviación
Delta Airlines Iberia KLM Lacsa LAN Airlines Lufthansa TACA United Airlines US Airways
Mexico City and Central Mexico
You would definitely want your business
and leisure programs to take place in
Mexico City and in the stunning colonial
cities that surround it. Why? Mexico City’s
international airport is one that stands out
due to its importance and superb connec-
tivity. Mexico City international airport is
positioned as the number 26 in the world in
reference to the number of aerial opera-
tions – it receives approximately 30 million
passengers in its two terminals yearly!
May 2015
Mexico City International Airport
Offering convenient connections to the rest
of the world, this important airport operates
flights to and from the majority of the inter-
national airports in the U.S. as well as in
Central, South America, and Europe. In
addition to this first class airport, Mexico
City receives the support of more airports
from nearby cities such as the ones in To-
luca, Puebla, Queretaro, and the Bajio.
One new airport in the vicinity is being built
as you read these lines.
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Domestic: Aerocalafia Aerolitoral Aeromexico Interjet Magnicharters Viva Aerobus Volaris
International: American Delta Frontier Alaska Continental United West Jet Air Transat Virgin America TUI Thomson
This modern airport features excellent
air options, both domestic and
international. It offers services to and
from the most important hubs both in
the USA and Canada. Flights operate
regularly from Chicago, Dallas,
Denver, Houston, Los Angeles,
Vancouver, Toronto, Montreal,
Calgary, and Edmonton. During the
high season more flights are added to
and from New York, Portland, Seattle,
London, and Manchester.
Puerto Vallarta and Riviera Nayarit
Puerto Vallarta International Airport
As for domestic flights, there is good
connectivity from Mexico City and
Guadalajara, which makes it ideal
for either leisure or business trips
both to local or foreign visitors.
International flight frequency to
Puerto Vallarta airport keeps
increasing due to the appealing
charm of this sunny and warm
destination. Come and see it for
yourself!
Airlines
...plus many charter flights coming from Europe and Canada!
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Some of the main airports with
more connections to PUJ are:
Atlanta
Miami
Charlotte
Panama
Some of the main airlines with
frequent flight connections to
and from PUJ:
Delta
Jet Blue
US Airways
GOL
Copa
United
American
Punta Cana International Airport
The International Airport of Punta
Cana is Dominican Republic’s main
airport. It moves approximately
50% of the tourists visiting the
island. Of all the airports in DR, the
Punta Cana airport (PUJ) has the
largest number of direct flights per
week between America and
Europe. PUJ is considered the
airport with the highest traffic
growth in Latin America.
May 2015
Dominican Republic
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As one of the most visited international destinations, more and more major airlines are adding Costa Rica to their portfolio of regular flight schedules. That makes it a breeze to get to this paradise no matter where you live! LIR, as it is also known, is only a few miles from the closest beach. This makes it an ideal gateway to some of the most spectacular and exclusive destinations in Costa Rica. So, what are you waiting for? Book your ticket now and come, enjoy fun in the sun in Costa Rica!
Costa Rica
Connections to Costa Rica
From Canada:
Air Canada
From the U.S.:
American, Delta, Frontier, Jet Blue,
United, US Airways, West Jet
Europe:
Air Berlin
Latam:
Copa, Avianca
Some of the major airlines flying to LIR are:
If you are flying into San Jose or the central pacific, then your arrival most likely will be at the SJO airport and these are your carriers’ choices:
Canada:
Air Canada, Air Transat
U.S.:
American, Delta, Frontier, Jet Blue,
United, US Airways, Spirit
Europe:
Condor, Iberia
Latam:
Copa, Avianca,
Interjet, Aeromexico
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Panama has become one of the most
visited countries in Latin America.
The reason? The vast array of flights
of Copa and other important airlines
that have daily flights to 92 cities in
America and Europe make this
destination an easy access. And it is
Panama
Panama - The Hub of the Americas
Panama
expected that in 2016, once an expansion project is
finished, Tocumen airport will be able to accommodate
flights from Asia and Dubai.
The Tocumen international airport has indeed become
the hub of the Americas. In what sense? The ideal
weather conditions prevailing all year round and its
well-thought-out connectivity makes it possible to
operate smoothly 24/7/365.
May 2015
Within the most recognized airlines
that service Panama are:
Air France
Air Canada
Aeromexico
United
Luftansa
American
Copa
Iberia
KLM
Delta
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Its idyllic beaches, mountains, colonial cities, jungles, rivers, the warmth of its
people, strategic location, and its extensive air connectivity, make Colombia a
privileged destination with an easy access to enjoy this unique country.
28 major airlines fly to Colombia and offer 900 flights that connect to 28 countries.
These carriers are: Avianca, KLM, Aerogal, Aerolineas Argentinas, Aeromexico,
Air Canada, Air France, American Airlines, Copa Airlines, DAE, Delta Airlines,
Iberia, Insel Air, Jet Blue, Lan Airlines, Lufthansa, Spirit Arlines, Tame, United
Airlines, Interjet, Continental, Conviasa, Cubana, Lacsa, Sky Airlines, TAM, and
Tap Portugal.
Colombia
Extensive Air Connectivity
to Colombia
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Last March 31st, 2014, Air France began operations to Brasilia, its third destination
in Brazil. Flights leave from Charles de Gaulle airport in Paris and are available 3
times a week (Mondays, Wednesdays, and Fridays).
Brasilia has been Brazil’s capital since 1960. It was designated by the UNESCO
as a World Heritage Site due to its modernist architecture and historic importance.
Panama
Fly to Brazil’s Capital on Air France
Brazil
May 2015
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Aimia’s 2015 Passion for Excellence Award
A New Flight Denver-Puerto Vallarta Is in the Works
Outstanding service is at the core of exceptional
events, which is why for 23 years Aimia has
recognized outstanding hospitality partners in
meetings, events, incentives, destination
management companies, and airlines.
This year, 15 organizations were awarded as
“Premier Partners” in its Passion for Excellence
awards program. In order to be considered for
this accolade, companies are evaluated to earn a
coveted spot on Aimia’s Premier Partner Wall of
Fame. Event criteria assessed includes:
Purchasing, planning, program delivery, and
creativity.
“We strive to deliver innovative and personalized
experiences for all of our clients and their guests,”
said Kurt Paben, President, US Channel and
Employee Loyalty. “With that in mind, we
understand the importance in recognizing top
partners who excel at all facets of event
experiences – it is truly an accomplishment.
Aimia’s 2015 Premier Partners support our goal,
to make business personal, and in
turn deliver this service back to our
clients and their guests.”
As a global leader in end-to-end development
and delivery of meetings, conferences,
incentives and events for some of the world’s
most visible brands, Aimia relies on outstanding
partners. Passion for Excellence defines Aimia’s
expectations for service excellence from its
partners. In recognizing the best of the best, the
Passion for Excellence program not only
develops strong business relationships, it also
provides a method to continually enhance those
relationships through solid feedback against
specific criteria. Aimia’s best partners embrace
Congratulations to IVIDMC
2 for
being one of this
year’s winners!
Starting November 2015 Southwest Airlines will provide a daily, nonstop service between Denver
International Airport (DEN) and Vallarta-Nayarit International Airport. "Our new daily flight from the
Rockies to the Mexican Pacific coastline will give our Colorado Customers as well as connecting
passengers quick access to another international destination," said Steven Swan, Southwest Airlines
Director of International Planning. "We expect strong demand from both leisure and business customers
for this route to the growing region that straddles both Jalisco and Nayarit."
On June 7, 2015, Southwest will also
initiate service to the Mexican Pacific
coastline with a daily flight both to and
from John Wayne Airport Orange
County (SNA). They will also start
nonstop flights from Houston on
October 15th to this region. Currently,
Puerto Vallarta & Riviera Nayarit
receive dozens of flights from the
U.S., Canada, and Mexico, which
offer easy connection with the rest of
the world.
the challenge to demon-
strate their effective-
ness and use Passion
for Excellence as a
platform for continuous
improvement.
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About Us...
Our Vision: To run a world-class company that sets fresh trends and establishes new standards for
best practices in the M&I industry by exceeding customer expectations.
Mission Statement: To earn and maintain our clients’ trust at each one of our destinations by
convincing them that their goals are our goals, and by delivering services that exceed industry
standards and customer expectations. We also will meet client needs by providing exceptional
product knowledge, creative solutions, cost-value and effectiveness in every measurable way. We
pride ourselves on our efficient business organization that relies on strong management systems,
ISO quality standards, and belief in the remarkable abilities of our people. Our mission also features
an infinite commitment: "To make you look great!"
Our People: IVIDMC2 has more than 150 year-round full-time associates within the entire Latin
American network with great personalities, knowledge, a caring attitude, and vast M&I business
experience!
“Yes, since 1986, we are those neatly attired people in the turquoise blue and white
uniforms. Many people call us "the Smurfs". We are knowledgeable, witty, fun to have
around, and beautiful or handsome (not necessarily in that order).”
Visiting countries where the dollar has a strong exchange rate means you get more value for your money. In many popular destinations abroad, restaurants and shopping are 15-50% cheaper right now for Americans than they were this time last year. Some hotel rates overseas are seven percent less than last year, and an even bigger drop of nine percent in Europe. Consequently, our strengthening economy is bolstering international travel from the US which is up almost 10% from 2014. Groups can take advantage of exchange rates in favor of the dollar in several ways including contracting hotel rates now for future international meetings and events. One of the many benefits of using a third-party planner like Conference Event Management (CEM) versus a tour company is that CEM receives current market rates rather than tour companies that contract rates a year or more in advance which can be a disadvantage when the dollar changes. CEM can also help by providing recommendations
US Dollar’s Strength Means Greater Value in Meetings Abroad By Michelle DeClerck, President of Conference Event Management (CEM)
on forward contracts, or buying foreign currency at a set rate without having to pay immediately. Forward contracts offer a protection against uncertainty in currency market fluctuations. While the dollar is strong today, the reasonable expectation is that it will not remain this way forever. If your international program is occurring a year or more from today, you may want to con-sider arranging a forward contract to buy the for-eign currency at a set exchange rate with an add-ed benefit of not having to pay for the total price until the contract is exercised at the specified fu-ture date. The purchaser pays a transaction fee based on the amount of the transaction. The cur-rency you contract for the term of your program is then available to pay event expenses. Or you may choose to wait and see if the dollar gains even more value relative to foreign currency the closer it gets to your event. Many economists are specu-lating that the Euro will be equal to the US Dollar by 2016 which will offer Americans even greater
purchasing power.
Europe The Euro and the British Pound have both fallen against the dollar in the past year. Earlier this year, the Euro fell 20% - its lowest level against the dollar in 12 years, and the Pound fell 15%. Travel in the off-season of late winter to early spring to compound your savings.
Canada The Canadian dollar is now 20% cheaper than last year and with an increase in popularity of desti-nations like Banff and Whistler, you can create a unique, high-value event for your attendees that may not have been possible in prior years.
Mexico and Central America
The dollar is currently enjoying its
strongest exchange rate against
the peso since 1993. With easy
airlift from the US, meetings and
events south of the board are a
great value for groups.
Destinations where the dollar is strong:
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Destination Airport Airline
Montreal Pierre Elliott Trudeau International Airport Air Transat (Charter)
Atlanta Hartsfield-Jackson International Airport Delta Air Lines
Dallas Dallas-Fort Worth International Airport American Airlines
Fort Lauderdale Fort Lauderdale-Hollywood International Airport Spirit Airlines
Houston George Bush International Airport United Airlines
Los Angeles Los Angeles International Airport Delta Air Lines/Avianca
Miami Miami International Airport American Airlines/Avianca
Newark Newark International Airport United Airlines
Nueva York John F. Kennedy International Airport Delta Air Lines
Washington D.C. Dulles International Airport United Airlines
Ciudad de México Mexico City International Airport Aeromexico / Interjet
Belize City Philip S. W. Goldson International Airport Maya Island Air/Avianca
Salvador El Salvador International Airport Avianca/Iberia L.A.E
San Jose Juan Santamaria International Airport Avianca/Copa Airlines
Tegucigalpa Toncontin International Airport Avianca/Aerolineas Sosa
San Pedro Sula Ramon Villeda Morales International Airport Avianca/Aerolineas Sosa
Managua Augusto C. Sandino International Airport Copa Airlines/Avianca
Panama Tocumen International Airport Copa Airlines/ Copa Airlines Colombia
Bogota El Dorado International Airport Avianca/Copa Airlines Colombia
Madrid Madrid-Barajas International Airport Iberia L.A.E.
Honduras - (SAP)
Ramon Villeda Morales International Airport
Guatemala - (GUA)
La Aurora International Airport
Destination Airport Airline
La Ceiba Goloson International Airport Aerolineas Sosa /Isleña Airlines
San Pedro Sula Ramon Villeda Morales International Airport Aerolineas Sosa /Isleña Airlines
Roatan Juan Manuel Galvez International Airport Aerolineas Sosa
Atlanta Hartsfield-Jackson International Airport Delta Air Lines
Houston George Bush International Airport United Airlines
Miami Miami International Airport American Airlines
San Jose Juan Santamaria International Airport Avianca Costa Rica/Copa Airlines
Guatemala City La Aurora International Airport Avianca Salvador/Aerolineas Sosa
San Salvador El Salvador International Airport Avianca Salvador
Panama Tocumen International Airport Copa Airlines
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Panama
May 2015
Destination Airport Airline
Montreal Pierre Elliott Trudeau International Airport Sunwing Airlines(Temporal)
Toronto Toronto Pearson International Airport Sunwing Airlines (Temporal)
Tegucigalpa Toncontin International Airport Aerolineas Sosa/Cm Airlines/Isleña Airlines
San Pedro Sula Ramon Villeda Morales International Airport Aerolineas Sosa
Roatan Juan Manuel Galvez International Airport Aerolineas Sosa/Lanhsa/Aerocaribe de Honduras
Utila Pista Municipal de Utila International Airport Aerolineas Sosa
Guanaja Guanaja International Airport Aerolineas Sosa/Lanhsa
Puerto Lempira Puerto Lempira International Airport Aerolineas Sosa/Lanhsa/Aerocaribe de Honduras
Trujillo Trujillo International Airport Lanhsa
Gran Caiman Owen Roberts International Airport Cayman Airways
Belize - (LCE)
Goloson International Airport
El Salvador - (SAL)
Monseñor Oscar Arnulfo Romero y Galdámez
International Airport
Destination Airport Airline
Toronto Toronto Pearson International Airport Avianca El Salvador
Atlanta Hartsfield-Jackson International Airport Delta Air Lines
Chicago Chicago-O'Hare International Airport Avianca El Salvador
Dallas-Fort Worth Dallas-Fort Worth International Airport Avianca El Salvador /American Airlines
Fort Lauderdale Fort Lauderdale-Hollywood International Airport Spirit Airlines
Houston George Bush International Airport Avianca El Salvador/United Airlines
Los Angeles Los Angeles International Airport Avianca El Salvador/Delta Air Lines
Miami Miami International Airport Avianca El Salvador/American Airlines
Newark Libertad de Newark International Airport Avianca El Salvador/United Airlines
Nueva York John F. Kennedy International Airport Avianca El Salvador
San Francisco San Francisco Avianca El Salvador
Washington D. C. Washington-Dulles Avianca El Salvador/United Airlines
Cancun Cancun Avianca El Salvador
Mexico City Mexico City International Airport Avianca El Salvador/Aeromexico
Belize City Philip S. W. Goldson International Airport Avianca El Salvador
San Jose Juan Santamaria International Airport Avianca El Salvador/Avianca Costa Rica
Liberia Daniel Oduber International Airport Avianca El Salvador
La Habana Jose Marti International Airport Avianca El Salvador
Guatemala City La Aurora International Airport Avianca El Salvador/Iberia L.A.E/Veca
Tegucigalpa Toncontin International Airport Avianca El Salvador
Roatan Juan Manuel Galvez International Airport Avianca El Salvador
San Pedro Sula Ramon Villeda Morales International Airport Avianca El Salvador
Managua Managua International Airport Avianca El Salvador
Panama Tocumen International Airport Avianca El Salvador/Copa Airlines
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From “Destinations” select Dominican Republic. Immediately you will be on the Dominican Republic home page. As with each destination, you can see 10 reasons that make each destination stand out above the rest. You can click on each photo to see even more images.
To the right side there is a submenu showing airlines, hotels, restaurants, what to see, and what to do, etc. The content of each submenu includes: property description, amenities, location (Google map), photos, videos, pdf downloads. Some properties have 360
0 photos.
You can use this site for your own presentations; feel free to use the photos and videos. From the home page menu you can easily access videos, sample programs, change the language, get connected through our social media, & contact us.
This portal was created to assist Meeting Planners in easily locating ideal destinations, hotels, services, and activities within the group market in Latin America. On this site you will find a large collection of photographs and videos of selected hotels, tours, and activities that fit the needs of the M&I industry, as well as a RFP engine that will directly connect you with the hotel of your interest.
Destinations
• Mexico • Cuba • Dominican Republic • Guatemala • Costa Rica • Panama
• Colombia • Brazil • Argentina • Chile
Easy to use Go to the menu on top of the home page and click on the destination(s) of your interest. For instance, if you want to know more about Dominican Republic for a possible group follow these steps:
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THANK YOU FOR READING
Like life in general, the M&I Industry seems to move at
the speed of light. As a committed B2B partner, we aim
to help you keep up with the latest industry news and
opportunities. CommuniQuest magazine is a valuable
tool that brings you the timely
information and analysis that you
need, with a lair for what's hot,
relevant, and interesting. I wish
you the best of success in your
quest, whatever it may be.
Jose-Manuel GARCIA
Visionary, Founder, & Master Coach
IVIDMC²
The entire IVI team did a wonderful job!
-Ray Nealon, CMP
James Feldman, (a.k.a. Doctor Travel) is a Certified Facilitator and internationally recognized professional motivator, author, television host, and radio personality. His company Incentive Travelers Cheque Int’l provides individual and group incentive travel awards for many Fortune 500 companies. His book “Doctor’s Travel Cure For The Common Trip” is an entertaining and invaluable travel guide whose purpose is not to tell you where to go, but rather to help you get ready for the adventure. CommuniQuest is pleased to share some of Mr. Feldman’s travel wisdom with our readers, who from time to time must deal with lines, cancellations, lost luggage, and a person in the adjacent seat making extensive use of the air sickness bag.
Reprinted by permission from the Author: [email protected]
Travel Tip: Know Who’s Late and Who’s Not
The Customer is Always Right
Each month, the U.S. Department of Transportation (DOT)
ranks the major airlines on their on-time records. The
results are published in many newspapers. To increase
your chances of being on time, consider booking your
flight with the winner. USA Today publishes this
information each month. In addition, the Internet now
provides online information through DOT’s home page,
FAA, and each airline’s Web site.
When a further delay was announced, I walked up to the
ticket agent and said: “I don't see why you people bother
publishing a flight schedule.” The Ticket agent replied in
his usual calm, professional tone: “Well, Sir, we have to
have something to base our delays on!” - Joey Adams
(Taken from page 54)
May 2015
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