communication: strategic goal vi – work plan

Goal VI | P a g e 1

Communication: Strategic Goal VI – Work Plan

Sam Ho – ChampionMaria Duran; Carol Coen; Tamela Hawley; Mike Russell; Rosalie Ledesma;Ingrid Rottman; Carla Esquivel; Elizabeth Juarez; Takeo Kubo; Octavio Cruz

SJECCD’s MissionAs a leading educational institution, the mission of the SJECCD isto meet the diverse educational and workforce needs of ourcommunity by empowering our students to become agents ofsocioeconomic change

SJECCD’s VisionBy the year 2017, SJECCD becomes the premier institution foradvancing opportunity, equity, and social justice for everyonethrough educational excellence

Strategic Goal VI: “San José-Evergreen Community College District will engage in proactivecommunication with internal and external audiences to improve stakeholder satisfaction.”

ObjectivesOwner

PerformanceIndicators

Target/Timeline

Status

Objective I. Develop a Process for Determining Stakeholder Requirements and developconsistency in key messages tying to mission and vision

Activity 1: Develop mechanisms for theDistrict’sstakeholder groups to provide input andfeedback to the district office, colleges, andWorkforce Institute

a. Onlineb. Surveys (needs, satisfaction)

ITSSRIE

Alignment of servicedelivery withstakeholderrequirements

Establish Baselines

Emailexistingsurveys toRIE forreview byJune 30,2014

1. Completed – DOprogram review

Goal VI | P a g e 2

c. Align survey communicationdistrict-wide to target audiences(i.e., high schools, communityagencies (CBO), etc.)

d. Establish baselines

Increase alignmentmechanisms (online,surveys) for input by_100__%

Activity 2: Develop and implement methodsfor collecting data from all stakeholders

RIEITSS

Identify methods forcollecting data( i.e.Survey Monkey,Lime Survey,purchase of software)

Establish baselines

Increase alignmentmechanisms (online,surveys) for input by_100__%

100% by June30, 2015

1. Completed

Objective II. Develop ongoing two-way communication with all internal audiences

Activity 1: Implement a robust communicationportal for all students, employees, and boardmembers

a. Intranetb. Office 365

Chancellor’sOffice

DivisionManagers

1. Website revamped,SharePoint 2013,Office 365 (Studentemail)2. Employeesatisfaction3. Studentsatisfaction

100% by June30, 2015

Completed

Goal VI | P a g e 3

Activity 2: Ensure that students / employees /board members use the portal (Office 365, etc.)through promotion (instructions).

100% by June30, 2015

In progress –sharepoint is not fullyimplemented

Objective III: Develop ongoing two-way communication with all external audiences

Activity 1: Market the District (EVC, SJCC,WI, and affiliated campuses) by improving ourweb presence. (Chancellor and Presidents’Offices)b. Increase outreach efforts (providemarketing tools such as newsletters, training(i.e., Moodle); increase collaboration). SeeAppendix for detail

a. Potential Studentsb. District Taxpayers and Votersc. Donors: Current and Potentiald. Future Employeese. Inter-segmental Education Groupsf. Community Groupsg. Business and Industryh. Mediai. Funders and Regulatorsj. Vendorsk. Alumni

See Appendix See Appendix See Appendix Completed

Objective IV: Invest in tools and resources to enhance internal and externalcommunication.

Goal VI | P a g e 4

Activity 1: Hire a Public Information Officerand other staff


HR

Hiring Process Hired by July2014

In progress – PIO islisted on theOrganizationalRedesign

Activity 2: Restructure the content of theDistrict and affiliated campuses, the colleges,and the Workforce Institute websites

Chancellor’sOffice Input of

Departmental endusers

Increasenumber ofhits by 25%by December2014

Completed

Activity 3: Utilize social media outlets foroutreach to internal and external audiences


Input ofDepartmental endusers

50%conversionrate fromcontacts tofollowers bySummer2014

Not completed –need a mechanismto assess this

Objective V: Develop Cross Cultural Strategiesthat Respond to the Diverse Needs of ourService Area.


Alignment of servicedelivery withstakeholderrequirements

Establish baselines

by June 2015 In progress

Activity 1: Ensure publications reflect thediversity within our community


All communicationportals reflect ourdemographics(English, Spanish,Vietnameselanguages)

100% byJune 2015

Completed –publications are inmultiple languages

Activity 2: Implement marketing and outreachChancellor’s Completion of 100% by Not completed –

Goal VI | P a g e 5

strategies that demonstrate a commitment tocultural awareness and sensitivity

Office strategies January 2015 need PIO to behired

Activity 3: Develop marketing tools to ensureoutreach materials transcend any and alllanguage barriers


All communicationportals reflect ourdemographics(English, Spanish,Vietnameselanguages)

100% byJanuary 2015

Completed

Goal I| P a g e 1

Student Success: Strategic Goal I – Work Plan

Ruth Villasenor – ChampionCharles Heimler, Elaine Burns, Takeo Kubo, Irma Archuleta, Octavio Cruz, Sam Ho,

Dan Hawkins, Marjorie Clark, David Yancey, Roland Montemayor

SJECCD’s MissionAs a leading educational institution, the mission of theSJECCD is to meet the diverse educational and workforceneeds of our community by empowering our students tobecome agents of socioeconomic change


Strategic Goal I: “San Jose/Evergreen Community College District will improve student successthrough accessible and enhanced educational services and programs.”

ObjectivesOwner


Target andTimeline

Status

Objective I. Increase student educational goal attainment

Activity 1: Ensure all newstudents have completed anelectronic educational plan

VPSS 1. Percent of new studentswith a completedelectronic educationalplan.

1. 100% byDecember, 2014

CompletedFall 2015electronic edplanning wentlive

Activity 2: Design and implement RIE 1. Identification of 1. Completed by May, Completed Fall

Goal I| P a g e 2

a set of performance indicators tomeasure students’ academicprogress

VPAAVPSS

performance indicatorswith operationaldefinitions, targets, andbaselines. Displayed in acollaborative manner foruse in decision-making

2014 2015 –

Reports beingdesigned inCROA – targetFall 2016

Activity 3: Establish anassessment mechanism fortracking student goal attainment.

RIEVPAAVPSS

1. Identification andimplementation ofassessmentmethodology.

1. Completed byDecember 2015

In progress

Activity 4: Establish a processdesigned to increase studentdegree and certificate attainment

VPAAVPSS

1. Annual increase indegree and certificateattainment

2. Student progress andachievement rate

1. 5% increase peryear through 2017

2. Increase by 5 pointseach year through2017

1. In progress2. In progress

Objective II. Improve student academic outcomes

Activity 1: Ensure all coursesyllabi have measurable SLOs

Deans 1. Percent of course syllabithat have approved,measurable, anddocumented/assessedSLOs

1. 100% by Fall 2015 Completed

Activity 2: Develop andimplement a plan to assess generaleducation outcomes

Deans 1. GE Assessment planimplemented andbaseline accomplished

1. Completed bySpring 2016

In progress

Goal I| P a g e 3

Activity 3: Develop andimplement a plan to address thebasic skills to transfer readypipeline – including Englishreadiness

VPAAsDeans

1. Basic Skills planimplemented andmethod of assessment ofplan designed

1. Completed bySpring 2016

In progress –basic skills planhas beendesigned andbeingimplemented

Goal I| P a g e 4

Objective III: Institutionalize a District-wide Commitment Towards Supporting StudentRetention, Engagement, and Achievement

Status

Activity 1: Develop a method toidentify successful academic andsupport services for differentstudent populations

VPSSVPAARIE

1. Completed study on allsupport services todetermine success rates

2. Success indicatorsidentified

1. 70% completed bySpring 2016

2. Completed by Fall2017


Activity 2: Develop andimplement a student retention planas part of a comprehensiveenrollment management strategy

Enrollmentmanagementcommittee

1. Retention plancompleted

1. Completed by Fall2014

In progress –enrollmentmanagementconversationsrevisited

Activity 3: Increase studentawareness and use of studentsupport services

VPSS 1. Annual increase instudent use of supportservices

1. Bi-annual percentage ofstudent self-reportedawareness andsatisfaction with studentsupport services

1. 5% increase peryear

2. 75%

1. CCSSE justadministered inSpring 20162. CCSSE justadministered inSpring 2016

Activity 4: Increase access toclasses necessary for student goalattainment

Deans 1. Student progress andachievement rate

1. Increase by 5 pointseach year through2017

1. In progress –success ratesare notconsistentlyincreasing

Goal I| P a g e 5

Goal II| P a g e 1

Total Work Environment: Strategic Goal II – Work Plan

Shawn Larry – ChampionLt. Gil Torres, Lauren McKee, Jan Tomisaka, Eric Narveson, Celia Cruz, Nasreen Rahim, Elizabeth Eckford

SJECCD’s MissionAs a leading educational institution, the mission of the SJECCD is tomeet the diverse educational and workforce needs of our community byempowering our students to become agents of socioeconomic change


Strategic Goal II “San Jose Evergreen Community College District is committed to promoting a total workenvironment that supports the success and development of its students and employees.”

Objectives Owner Performance IndicatorsTarget andTimeline Status

Objective I. As the District grows, increase the diversity of District employees

Activity 1: Establish andimplement a comprehensivehuman resources strategic planthat encourages successionplanning and includes acommitment to diversity

HumanResources

1. Annual review of Districtdemographics relative todiversity within the outreachcommunity (diversity ratio)

2. Annual percentage ofemployees participating inprofessional development

1. Ratio improves eachyear through Spring2017

2. 80% by Fall 2016

1. In progress

2. In progress

Goal II| P a g e 2

Objective II. Increase professional development opportunities by establishing a process to identifythose needs of individual employees

Activity 1: Identify resources(which includes a designatedbudget for the District Office,Workforce Institute and eachcampus) to ensure the availabilityof professional development fundsfor employees

ChancellorVCAAPresidents

1. Annual percentage ofemployees participating inprofessional development

2. Dollar amount of budgetassigned for professionaldevelopment in each designatedarea

1. 80% by Fall 2016

2. Need standard

1. In progress

2. In progress

Objective III: Take reasonable steps to maximize the safety of all employees, students and visitorsas well as property throughout the District

Activity 1: Develop, andimplement an EmergencyResponse Plan

Police

DistrictExecutiveTeam

1) Student and employeesatisfaction with the levels ofsafety and security throughoutthe district

2) Decreased number of on-campus safety incidences

3) Percentage of employeesparticipating in safety relatedtraining annually

4) Periodic review and updating ofan Emergency Response Plan

1. 80% by Fall 2015

2. 0 by Spring 2017

3. 80% by Fall 20164. Updates completed

each year through2017

1. In progress, DOprogram review

2. In progress

3. In progress4. Completed –

emergencyresponse plan inplace

Activity 2: Invest in Police 1) Student and employee 1. Improves by 10 In progress

Goal II| P a g e 3

technology to advance andenhance the District’s abilityto provide a safer work andeducational environment

ITSS satisfaction with the levels ofsafety and security throughoutthe district



percentage points eachyear through Spring2017

2. 0 by Spring 2017

5. 80% by Fall 2016

Activity 3: Develop andimplement a District-wideSafety Plan

Police


1) Student and employeesatisfaction with the levels ofsafety and security throughoutthe district



4) Periodic review and updating ofthe District-wide Safety Plan

1. Improves by 10percentage points eachyear through Spring2017

2. 0 by Spring 2017

3. 80% by Fall 2016

6. Updates completedeach year through2017

Completed

Objective IV: Implement a District civility statement as an important step towards transformingour institutional culture

Activity 1: Administer a civilityclimate survey for employees andstudents

RIECivility TaskForce

1) Employee awareness of civilitystatement

2) Employee satisfaction withinstitutional climate

1. 80% by Spring 2017

2. Improves 10 pointseach year through 2017

1. Completed2. Completed

Goal II| P a g e 4

Activity 2: Develop mechanismsto communicate the civilitystatement throughout the district

Civility TaskForce

1. Employee awareness of civilitystatement

1. 80% by Spring 2017


1. Completed2. In progress

Objective V: Improve Internal Communication

Activity 1: Improve internalcommunication by ensuring thedissemination of information andimportant processes including butnot limited to the followingmethods: shared governance;posting on District and campuswebsites; direct mailings/emailannouncements; campus forums;campus division/departmentmeetings

HR


DivisionManagers

1) Employee satisfaction withinternal communication


1. In progress – needto specifically focuson data collection

Activity 2: Create a mechanismfor employees to provide feedbackregarding the communicationstructure


1) Employee satisfaction withinternal communication


1. In progress

Activity 3: Proper communicationpolicy and protocols should beclearly articulated about howemployees should communicatevarious work related concerns



1) Employee satisfaction withCommunications Plan


1. In progress

Goal III| P a g e 1

Workforce and Economic Development: Strategic Goal III – Work Plan

Carol Coen – ChampionKeith Aytch; Marilyn Brodie; Duncan Graham; Antoinette Herrera; Ingrid Thompson, Kishan Vujjeni

SJECCD’s MissionAs a leading educational institution, the missionof the SJECCD is to meet the diverseeducational and workforce needs of ourcommunity by empowering our students tobecome agents of socioeconomic change

SJECCD’s VisionBy the year 2017, SJECCD becomes the premier institution for advancingopportunity, equity, and social justice for everyone through educationalexcellence

Strategic Goal III: “San Jose/Evergreen Community College District will meet the diverse workforceneeds of Silicon Valley.”

Objectives Owner Performance IndicatorsTarget andTimeline Status

Activity 1: Complete anenvironmental analysis of theexternal factors influencingworkforce development trends,using

• Current LMI data• Industry Validation

(Advisory Boards, etc.)• Policy Drivers (Federal,

State, Local Level)

a. Complete scan and analysison a bi-annual basis

WIRIE

1. Completed bi-annual scan2. Program Review alignment to

environmental scan

1. Completed eachyear through 20172. 100% alignment bySpring 2017

1. Notcompleted

Goal III| P a g e 2

b. Incorporate analysis intoProgram Review process

Activity 2: Complete an analysison internal data to determine theviability of existing CTE programsor suggests the need fordiscontinuance including

• Gainful employmentreports

• State Chancellor’s Officedata

• Colleges’ educationalmaster plans

• Accreditation Compliance• Licensing Requirements• Centers of Excellence

reports• Research and Institutional

Effectiveness (RIE) Office• Sustainability (resources

available)• Industry Sector strategies

a. Research and InstitutionalEffectiveness (RIE) Officeprovides data in standingreport format, easilyaccessible

b. Program Reviews reflect:i. Gainful

employment reportsii. Headcount and

RIEDeans

1. Program discontinuancereports completed

2. Number of programs alignedto transfer mandatedcurriculum

1. Completed eachyear through 20172. 100% of target byFall 2014 and updatedeach year through2017

1. In progress– with thehelp of newCROA reportsDeans havetheinformationthey need tomakenecessarydecisions

2. Completed– target met

Goal III| P a g e 3

FTEs in continuedCTE programs

iii. Student responseand satisfactionsurveys

iv. Completion rate(certificates anddegrees)

c. Number of programsaligned to the TransferMandated Curriculum, asapplicable

Activity 3: Create a transparentand inclusive communicationprocess to disseminate relevantprogram data.

a. Communicate internaland external analysis ofdata to relevantstakeholders, including:

i. Divisions anddepartments

ii. RIE Officeiii. Academic

Senateiv. Administrationv. Associated

Studentsvi. Public

Deans 1. Stakeholder awareness/use ofprogram data

1. Increased each yearby Spring 2017

1. In progress– programreview reportand otherreports inCROA arecurrentlybeingdeployed todeans anddepartments.

Goal III| P a g e 4

Activity 1: Based on scansdetermine the type of program tobe offered (certificate or degree).

a. Programs align toemployability requirements

b. Programs align to resourceallocation

Deans 1. Percent of programs aligned toemployability requirements

2. Percent of programs aligned toresource allocation

1. 100% alignment bySpring 20172. 100% alignment bySpring 2016

1. In progress

Activity 2: Develop and engageAdvisory Councils for WorkforcePrograms

a. Establish guidingprinciples for AdvisoryCouncils

b. Gather and evaluate inputand incorporate in programreview as appropriate

c. Employers in targeted highgrowth sectors are engagedthrough use of advisorycouncils and/or industryskills panels

DeansVPAAs

1. Number of targeted growthsectors represented at advisorycouncils

1. Increasedparticipation each yearthrough Spring 2017

Completed

Activity 3: Participate in BACCCmarketplaces to understandregional developments (bothacademic and workforce)

VPAAsDeans

1) Number of BACCC groupsattended

1. Participationincreased each yearthrough Spring 2017

In progress

Goal III| P a g e 5

a. Participation fromSJCC/EVC and WI at BayArea Community CollegeConsortium meetings

Activity 4: Departments submitproposed certificate and degreeprograms with appropriatedelivery modalities (online,hybrid, intensive, weekends, etc.)

a. Faculty participation inprofessional developmentactivities

b. New or revised programssubmitted and approved

VPAAsDeansWI

1) Number of facultyparticipating in programdevelopment workshops

2) Number of programs submittedand approved

1. Participationincreased each yearthrough Spring 20172. 1 new program eachyear through 2017


Activity 5: Ensure all certificateprograms align with theeducational master plans,accreditation standards, curriculumrequirements, professional and/orlicensing requirements.

a. Certificate programs areapproved by appropriategoverning bodies

VPAAsDeans

1) Percent of targeted programsapproved by governing bodies

1. 100% of targetedprograms approved bySpring 2017

In progress

Activity 6: Develop and VPAAs 1. Increased enrollment in targeted 1. Increased by 10 Not

Goal III| P a g e 6

implement a targeted marketingplan for new certificate programsto students, industry, andcommunity

a. Develop effectivemarketing protocols and/orstrategies

b. Enrollments in newcertificate programs

VPSSsChancellor’sOffice

programs2. Increased community awarenessof targeted programs

points each yearthrough 20172. Increased by 10points each yearthrough 2017

completed –need PIO

Activity 1: Establish WorkforceProgram Priorities

a. Program Priorities arereviewed throughappropriate channels

VPAAsDeans

3. Percent of programs aligned toemployability requirements

4. Percent of programs aligned toresource allocation


In progress –

Activity 2: Resources are allocatedin alignment with workforcepriorities plan

a. Develop and fund effectivestaffing plan/timelines forCTE Programs

b. Ensure CTE programs/labsalign with WorkforceProgram Plan

VPAAsDeans

5. Percent of CTE programsaligned to employabilityrequirements

6. Percent of CTE programsaligned to resource allocation


Activity 1: Develop and maintaineffective partnerships

a. Partnerships that cover the

WIVPAAsDeans

1. Number of industry partnersengaged in programpriorities/validation

1. Number increaseseach year through2017

In progress

Goal III| P a g e 7

full educational spectrumare actively engaged

b. Relevant industrypartnerships are identifiedand established to validateeducational pathways

Goal III| P a g e 8

Activity 2: Create effective non-credit educational pathways forlower skilled adult learners

a. Research best practices forcreating non-creditpathway programs

b. Complete anenvironmental scan todetermine the educationalpathway interests of theproposed servicepopulation

c. Develop a blueprint withtimelines for developing afull educational pathwaymodel including

i. Linkage of non-credit basic skillscourses to AdultEducation

ii. Linkage of non-credit basic skillscourses to CTEnon-credit coursesand to for-creditCertificatePrograms

d.

WIVPAAsDeans

1. Headcount of pathwayprograms participants

2. New programs added topathways

3. Participant satisfaction4. Number of participants

entering college for-creditprograms

1. Number increases10% each yearthrough 20172. 1 program addedeach year through20173. Increases each yearthrough 20174. Number increaseseach year through2017

Activity 3: Develop andimplement a targeted marketingplan for pathway programs to

WI 1) Increases enrollments inpathway programs

1. Increases each yearthrough 2017

In progress

Goal III| P a g e 9

students, district employees,industry, and community

a. Develop effectivemarketing protocols and/orstrategies

b. Track enrollments inpathway programsincluding setting targets

Goal III| P a g e 10

Objective V: Conduct a comprehensive evaluation of Workforce Development StrategicPlan

Activity 1: Measure StudentSuccess Benchmarks

RIEWIVPAAs

1. Student Progress andAchievement Rate2. Basic Skills completion rate3. CTE Completion Rate

1,2,3: Increases eachyear through 2017

In progress

Activity 2: Makerecommendations for Planimprovements

WIVPAAs

1. Updated plan based uponrecommendations

1. Updates each yearthrough 2017

In progress

Goal IV| P a g e 1

Organizational Effectiveness and Sustainability: Strategic Goal IV – WorkPlan

Kim Garcia – ChampionDoug Smith; Henry Gee; Seher Awan; Ronald Ramirez; David Lo; Janet Chang;

Carol Coen; Lynette Apen; Mary Conroy; R.J. Ruppenthal

SJECCD’s MissionAs a leading educational institution, the mission of theSJECCD is to meet the diverse educational andworkforce needs of our community by empowering ourstudents to become agents of socioeconomic change


Strategic Goal IV: “San Jose/Evergreen Community College District will develop systems thatpromote institutional effectiveness and fiscal sustainability.”

OwnerPerformance

IndicatorsTarget andTimeline Status

Objective I. Develop, Manage, and Maintain the Physical Plant and FacilitiesEffectively and Consistent with the Facilities Master Plan

Activity 1: Develop practices andprocedures that promote sustainabilityin all areas of the District

a. Review annually practicesand procedures that promote


DivisionManagers

1. Positive generalfund spendingtrend

1. 0.0 by 2017 1. In progress –Budget AllocationModel in progress

Goal IV| P a g e 2

sustainability in all areas ofthe district: instruction,operations, construction,facilities, land use, energy,water conservation andenvironmental integrity

Activity 2: Effectively use sustainable“green” construction, facilities andmaintenance practices that areenvironmentally sound and fiscallywise

a. Construction of newbuildings will be designedat LEED “silver” level

VCASVPASsGilbaneFacilities

1. Percent of newbuilding projectswith LEED Silvertitles

1. 100% 1. In progress – allnew buildings areLEED

Activity 3: Incorporate a systematicprogram of recycling and reusepractices district-wide.

Facilities

ExecutiveTeam

DivisionManagers

1. Percent ofdepartmentsparticipating indistrict or campusrecycling programs2. Number ofemployees awareof/participatingdistrict or campusin recyclingprograms

1. Increased eachyear through 20172. Increased eachyear through 2017

1. Completed

Activity 4: Successful implementationof the Measure G bond program.

VCASFacilitiesGilbane

1. Bond financialaudit exceptions2. Bond

1. Zero each year2. Zero each year3. Zero each year

1. Completed

Goal IV| P a g e 3

performance auditexceptions3. Bond measuresover budget ortimeline

Objective II. Optimize District Resources through Innovative and Prudent Fiscal ManagementProviding a Stable and Flexible Funding Base

Activity 1: Continuously improvefinancial practices that ensure andsupport the fiscal stability of theDistrict.

a. Maintain sound District-wide internal fiscal controlsto achieve an annualunqualified audit opinion

VCASExecutiveTeam

1. Number ofsignificant findingson annual financialaudit

1. Zero through2017

No significantfindings in 2014.Only exceptionswere:1. MaterialWeakness inCapitalizedConstructionCosts;

2. StateCompliancefor StateGeneralApportionmentFundinghaving to dowith the waywe calculateWSCH,resulting in aslightoverestimation

Goal IV| P a g e 4

in FTES; and

Activity 2: Maintain a Fund Balancethat Supports Continuous QualityImprovement in the District

a. Maintain a minimum of 7%District General FundBalance Reserve

VCASExecutiveTeam

1. General fundending balance

1. >=7% each yearthrough 2017

1. Completed –fund balance hasbeen maintainedwell over 7%

Activity 3: Align District expendituresto available revenue while striving toprovide high quality programs andservices.

Chancellor

ExecutiveTeam

1. Positive generalfund spending trend2. Program Reviewaligned to budgetprocess

1. 0.0 through20172. 100% alignmentby Fall 2016

1. In progress –Budget allocationmodel in progress

Activity 4: Integrate the resourceallocation process with the Districtmission and ensure that it is equitable,transparent, and clearly communicatedthroughout the District

a. Clearly communicate,through transparent andinclusive process, the allocationof fiscal resources

Chancellor

ExecutiveTeam

1. Program Reviewaligned to budgetprocess

1. 100% alignmentby Fall 2016


Objective III: Enhance Resource Development to Support Institutional Goals

Activity 1: Create a ResourceDevelopment Plan to enhance

Chancellor

1. RDP completedand implemented

1. Created andImplemented by

1. In progress

Goal IV| P a g e 5

revenue generation and externalgiving

a. Develop a district-wideResource Development Plan(RDP)

ExecutiveTeam

Spring 2016

Activity 2: Increase resourcesavailable for achieving district funddevelopment goals, includingpublic funding, grants, alumnigiving, bond funding, endowments,contract education, and foundationfundinga. Conduct gap analysis of

district-wide resourcedevelopment activities andassignable assets

b. Create resource developmentsilos to support the RDP. Silosshould include the following:

i. CareerDevelopment/CollegePrep Programs

ii. Grants and SpecialInitiatives

iii. Contract Educationiv. Community Education

c. Assign appropriate staff andfunding to lead resourcedevelopment silos.

d. Enhance SJECCD Foundationefforts for achieving district

Chancellor

ExecutiveTeam

Foundation

1. Dollar amount ofnew grants awarded2. FoundationBalance3. Dollar amount ofcontract trainingrevenue

1. Increases eachyear through 20172. Increases eachyear through 20173. Increases eachyear through 2017

1. In progress

Goal IV| P a g e 6

fund development goals,including public/privatefunding, alumni/retiree giving,bond funding, and endowments.

i. Fully staff Foundationii. Conduct gap analysis to

identify potential funddevelopmentopportunities

iii. Create a SJECCDFoundation StrategicPlan (3 years)

iv. Develop targetedmarketing/communications plan (messaging,collateral, etc.)

1. for potentialfunders

2. for SJECCD(staff, retirees,alumni)

3. for SJECCDBoard ofTrustees

v. Conduct annualsignature fundraisingevent

vi. Develop and growdonor/philanthropicsupport

vii. Create operationalprocedures that supportfundraising efforts

Goal IV| P a g e 7

viii. Develop donor database

Objective IV: Develop a Comprehensive Institutional Effectiveness Plan.

Activity 1: Develop performanceindicators to measure the strategicgoals and operational objectives

RIEStrategicPlanningTask-force

1. PerformanceIndicators,measures,baselines, andtargets identified

1. 100%completed by May2014

1. Not completed

Activity 2: Determine a methodologyfor allocating resources across thedistrict based upon strategic priorities

VCAS

ExecutiveTeam


1. Created andImplemented bySpring 2016


Activity 3: Integrate planning betweenthe district, the colleges, and theWorkforce Institute

Chancellor

ExecutiveTeam


1. Created andImplemented bySpring 2016

1. In progress

Objective V: Complete and Organizational Redesign of the District including Clarifying andDefining all Functions of Work

Activity 1: Complete an organizationalredesign to meet the future needs for astudent-centered institution

a. Document the organizationstructure down to the unit level

HumanResources

Chancellor’s

1. Redesign plancompleted2. Compensationstudy completed3. Position review

1. Completed byJuly 20142. Studycompleted by Fall2014

Completed

Goal IV| P a g e 8

by the creation oforganizational charts to thedepartment level

b. Review district compensation inrelation to Bay 10 forbenchmarked positions forfaculty, staff and administrators

c. Develop a systematic reviewprocess for job descriptions tomaintain currency and toarticulate “what position doeswhat”.

ExecutiveTeam

completed 3. Reviewcompleted bySpring 2015

Activity 2: Develop and implement aprocess to annually review and updatethe district functional map to supportinstitutional effectiveness

a. Delineate the institutionalsystem for internalcommunication among,between and inside the units ofDistrict Office, San Jose CityCollege, Evergreen ValleyCollege and Workforce Institute

Chancellor

ExecutiveTeam

RIE

1. Employeeawareness andunderstanding ofinstitutionalfunctions basedupon surveyfindings

1. Increases eachyear through 2017

1. In progress

Activity 3: Perform regular reviews ofemployee productivity and satisfactionto align organizational work practiceswith best practices and maintaincurrency of work practices

a. Measure completion rates of

HumanResources

Chancellor

1. EmployeeSatisfaction withwork practices andenvironment2. Employeeproductivity

1. Increases eachyear through 20172. Increases eachyear through 20173. 80% alignmentby Spring 2017

1. In progress

Goal IV| P a g e 9

reviewsb. Measure and analyze employee

productivityc. Measure employee satisfactiond. Conduct periodic review of

position standards with Bay 10

ExecutiveTeam

3. Alignment ofposition standardswith Bay 10

Goal V| P a g e 1

Technology: Strategic Goal V – Work PlanMike Russell – Champion

Irma Archuleta; Doug Smith; Tamela Hawley; Lorena Mata; Dolly Zen;Dan Hawkins; Shelley Blackman; Steven Mentor; Robert Wing

SJECCD’s MissionAs a leading educational institution, the mission of theSJECCD is to meet the diverse educational andworkforce needs of our community by empowering ourstudents to become agents of socioeconomic change


Strategic Goal V: “San Jose Evergreen Community College District will invest in informationtechnology solutions that enhance the learning environment and support student success.”

ObjectivesOwner


Target andTimeline

Status

Objective I. Enhance the District’s Core Infrastructure

Activity 1: Enhance the District’snetwork and telecommunicationsinfrastructure

ITSS 1. percent of increase inbandwidth of LAN andWAN

1. Increases eachyear through2017

1. In progress

Activity 2: Upgrade and maximizethe District’s hardware and softwareinfrastructure including enhancing theEllucian Colleague administrativesystem

ITSS 1. percent of desktopsrefreshed within the lasttwo years

1. 100% bySpring 2016

1. Completed

Goal V| P a g e 2

Objective II. Optimize the Ubiquitous use of Data for Informed Decision-Making

Activity 1: Implement a datawarehouse that enables the collectionand analysis of data and ongoingunderstanding and use of data amongend-users and decision-makers

RIEITSS

1. student and employeesatisfaction withaccessibility of institutionaldata

1. 80% bySpring 2017

Completed – InSpring 2016ASR analyticsdesigned a datawarehouse to gowith CROA

Activity 2: Create and maintain a dataelement dictionary that preciselydefines the purpose, format, usage,ownership, stewardship, andrelationships of every data element

RIEITSS



In progress

Activity 3: Develop a documentmanagement solution that supportsdocument organization, collaboration,and security among users

ITSS1. student and employeesatisfaction withaccessibility of institutionaldata


Completed –Sharepoint

Activity 4: Identify and resolveshadow systems that create gaps in thedata functionality of the District

RIEITSS



In progress andon track to becompleted

Objective III: Design and Implement Technology-Enabled Processes to Support theDistrict’s Work

Goal V| P a g e 3

Activity 1: Improve the District’s webpresence to provide information toexternal audiences and market theDistrict and colleges

Chancellor’sOfficeITSS

1. Community satisfactionwith district and collegesweb site2. Hits to the district andcolleges website

1. Increased eachyear through20172. Increased eachyear through2017

Completed –need to developa mechanism toassesscommunitysatisfaction ofour webpresence

Activity 2: Improve online servicedelivery to all District students,faculty, and staff

ITSSnumber of faculty whoactively use coursemanagementtechnologynumber of coursesoffered online

In progress

Objective IV: Optimize Robust Technology Support.

Activity 1: Implement a best practicetechnology support model

ITSS1. percent of employees

participating in trainingon basic technologyand software

2. student and employeesatisfaction with levelof preparedness to usetechnology

3. user satisfaction withsystem support services

1. 80% bySpring 20172. 80% bySpring 20173. 80% bySpring 2017

In progress

Activity 2: Review the ITorganizational structure

ITSSChancellor

1. ratio of technologysupport staff to systemsserved

1. NEEDSTANDARD

Not completed

Activity 3: Institute a project1. Satisfaction of ITSS

and CTSS staff with1. 80% bySpring 2017

Completed

Goal V| P a g e 4

management model work environment2. Satisfaction of district

and collegestakeholders withefficiency oftechnology services

2. . 80% bySpring 2017

Activity 4: Improve businesscontinuity and disaster recovery plans

ITSS 1. number of securitybreaches intechnologicalinfrastructure

2. number of systemfailures or time-outs

1. Zero by 20172. Zero by 2017

In progress

Activity 5: Develop, implement, andtest data and information securityplans

ITSS 1. number of securitybreaches intechnologicalinfrastructure

1. Zero by 2017 In progress

communication: strategic goal vi – work plan

Documents