communication guide presentation...communication guide presentation lynn, black, pleshetta williams,...
TRANSCRIPT
![Page 1: Communication Guide Presentation...Communication Guide Presentation Lynn, Black, Pleshetta Williams, Isaac Jones, Marchella Christian COM/520 Organizational Communication for Adult](https://reader036.vdocuments.us/reader036/viewer/2022070109/60428d760394fe4eed4352f4/html5/thumbnails/1.jpg)
Communication Guide Presentation
Lynn, Black, Pleshetta Williams, Isaac Jones, Marchella Christian
COM/520 Organizational Communication for Adult Education and Training
August 3, 2015
Dr. Kathy Zientek
![Page 2: Communication Guide Presentation...Communication Guide Presentation Lynn, Black, Pleshetta Williams, Isaac Jones, Marchella Christian COM/520 Organizational Communication for Adult](https://reader036.vdocuments.us/reader036/viewer/2022070109/60428d760394fe4eed4352f4/html5/thumbnails/2.jpg)
Introduction
Effective communication strategies
Identifying barriers
Problem solving
Accountability and effective organization communication
![Page 3: Communication Guide Presentation...Communication Guide Presentation Lynn, Black, Pleshetta Williams, Isaac Jones, Marchella Christian COM/520 Organizational Communication for Adult](https://reader036.vdocuments.us/reader036/viewer/2022070109/60428d760394fe4eed4352f4/html5/thumbnails/3.jpg)
Establishing Goals
Know what you want accomplished
Fairness and expectations
Being involved
![Page 4: Communication Guide Presentation...Communication Guide Presentation Lynn, Black, Pleshetta Williams, Isaac Jones, Marchella Christian COM/520 Organizational Communication for Adult](https://reader036.vdocuments.us/reader036/viewer/2022070109/60428d760394fe4eed4352f4/html5/thumbnails/4.jpg)
Poor Communication
SUPERIOR – INFERIOR RELATIONSHIPS OPPORTUNIST
PROPAGANDAEMPLOYEE
INTIMIDATION
MA
NA
GER
S &
Leaders
EMP
LOYEES
& C
USTO
MER
S
BULLYING
Sexual Harassment Gender Discrimination
VIOLENT BEHAVIOR
![Page 5: Communication Guide Presentation...Communication Guide Presentation Lynn, Black, Pleshetta Williams, Isaac Jones, Marchella Christian COM/520 Organizational Communication for Adult](https://reader036.vdocuments.us/reader036/viewer/2022070109/60428d760394fe4eed4352f4/html5/thumbnails/5.jpg)
Employee Empowerment
CO
LLA
BO
RAT
ION
TRAINING & MENTORING
PO
SITI
VEN
ESS
RES
PEC
T
![Page 6: Communication Guide Presentation...Communication Guide Presentation Lynn, Black, Pleshetta Williams, Isaac Jones, Marchella Christian COM/520 Organizational Communication for Adult](https://reader036.vdocuments.us/reader036/viewer/2022070109/60428d760394fe4eed4352f4/html5/thumbnails/6.jpg)
Strategic Marketing
ORGANIZATIONAL PLANNING
CUSTOMER SERVICE
MA
RK
ETING
R
ESEAR
CH
![Page 7: Communication Guide Presentation...Communication Guide Presentation Lynn, Black, Pleshetta Williams, Isaac Jones, Marchella Christian COM/520 Organizational Communication for Adult](https://reader036.vdocuments.us/reader036/viewer/2022070109/60428d760394fe4eed4352f4/html5/thumbnails/7.jpg)
Conflict Negotiations
ACTIVE LISTENING
CREATIVE PROBLEM-SOLVING
COMPROMISE = COPING TOGETHER
![Page 8: Communication Guide Presentation...Communication Guide Presentation Lynn, Black, Pleshetta Williams, Isaac Jones, Marchella Christian COM/520 Organizational Communication for Adult](https://reader036.vdocuments.us/reader036/viewer/2022070109/60428d760394fe4eed4352f4/html5/thumbnails/8.jpg)
COMMUNICATION CHANNELS
![Page 9: Communication Guide Presentation...Communication Guide Presentation Lynn, Black, Pleshetta Williams, Isaac Jones, Marchella Christian COM/520 Organizational Communication for Adult](https://reader036.vdocuments.us/reader036/viewer/2022070109/60428d760394fe4eed4352f4/html5/thumbnails/9.jpg)
Different communication channels
![Page 10: Communication Guide Presentation...Communication Guide Presentation Lynn, Black, Pleshetta Williams, Isaac Jones, Marchella Christian COM/520 Organizational Communication for Adult](https://reader036.vdocuments.us/reader036/viewer/2022070109/60428d760394fe4eed4352f4/html5/thumbnails/10.jpg)
Communicate in person
Use technological tools wisely
Guard against Information overload
![Page 11: Communication Guide Presentation...Communication Guide Presentation Lynn, Black, Pleshetta Williams, Isaac Jones, Marchella Christian COM/520 Organizational Communication for Adult](https://reader036.vdocuments.us/reader036/viewer/2022070109/60428d760394fe4eed4352f4/html5/thumbnails/11.jpg)
Addressing Business Issues through Effective Communication
![Page 12: Communication Guide Presentation...Communication Guide Presentation Lynn, Black, Pleshetta Williams, Isaac Jones, Marchella Christian COM/520 Organizational Communication for Adult](https://reader036.vdocuments.us/reader036/viewer/2022070109/60428d760394fe4eed4352f4/html5/thumbnails/12.jpg)
How does an organization’s communication affect its goals and objectives?
![Page 13: Communication Guide Presentation...Communication Guide Presentation Lynn, Black, Pleshetta Williams, Isaac Jones, Marchella Christian COM/520 Organizational Communication for Adult](https://reader036.vdocuments.us/reader036/viewer/2022070109/60428d760394fe4eed4352f4/html5/thumbnails/13.jpg)
How does resource allocation affect overall communication effectiveness within an organization?
![Page 14: Communication Guide Presentation...Communication Guide Presentation Lynn, Black, Pleshetta Williams, Isaac Jones, Marchella Christian COM/520 Organizational Communication for Adult](https://reader036.vdocuments.us/reader036/viewer/2022070109/60428d760394fe4eed4352f4/html5/thumbnails/14.jpg)
How is accountability handled via organizational communication?
![Page 15: Communication Guide Presentation...Communication Guide Presentation Lynn, Black, Pleshetta Williams, Isaac Jones, Marchella Christian COM/520 Organizational Communication for Adult](https://reader036.vdocuments.us/reader036/viewer/2022070109/60428d760394fe4eed4352f4/html5/thumbnails/15.jpg)
Conclusion
In closing, there are a couple of important things that we have learned about effective communication: first, we have learned to recognize poor communication that diminishes organizational effectiveness. Next establishing clear goals and empowering employees drive organizational growth. Finally, healthy communication is the key to sustained growth. When these elements exist in an organization, the organization will undoubtedly thrive.
![Page 16: Communication Guide Presentation...Communication Guide Presentation Lynn, Black, Pleshetta Williams, Isaac Jones, Marchella Christian COM/520 Organizational Communication for Adult](https://reader036.vdocuments.us/reader036/viewer/2022070109/60428d760394fe4eed4352f4/html5/thumbnails/16.jpg)
References• Ahlefeldt, Fritz. PublicDomainPictures.Net. Building Bridges. [digital image]. Retrieved
(2015 July 18) from http://www.publicdomainpictures.net/download-picture.php?adresar=10000&soubor=1210-12409560184r2o.jpg
• Aleutie. (Photographer). (2013). Shutterstock. Job Interview. []digital image]. Retrieved (2015, July 16) from http://thumb7.shutterstock.com/display_pic_with_logo/1414855/190296119/stock-vector-job-interview-intimidated-candidate-talking-mo-a-monster-boss-vector-illustration-190296119.jpg
• Colorful Rag. (Blog). (2013 August). [digital image]. Retrieved (2015, July 16) from https://encrypted-tbn1.gstatic.com/images?q=tbn:ANd9GcTuo5ue9pUOZERPqvV1y1ejLQ5-8L0AktCwQKFJprF-gcTlyg9c2Q
• Communication Channels. Retrieved on August 02, 2015. www.themangomedia.com/blog/4-elements-to-a-successful-customer-engagement-strategy/
• Edwards, Ron. US Slave: The Myth of the Black Confederate. [digital image]. Retrieved (2015, July 16) from https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcTPSOoxtF8HhfT9q67EZ1c79nr7cqkeCClKYmQoqtsFqbeHF6wjvg
![Page 17: Communication Guide Presentation...Communication Guide Presentation Lynn, Black, Pleshetta Williams, Isaac Jones, Marchella Christian COM/520 Organizational Communication for Adult](https://reader036.vdocuments.us/reader036/viewer/2022070109/60428d760394fe4eed4352f4/html5/thumbnails/17.jpg)
References Cont. Getty’s. Customer Satisfaction. [digital image]. Retrieved (2015 July 17) from
http://i.istockimg.com/file_thumbview_approve/34918870/2/stock-photo-34918870-customer-satisfaction.jpg.
Ibrahim, Raymond. (2013, February 14). FrontPage Mag. The ‘Epidemic’ Of Sexual Harassment—and Rape—in Morsi's Egypt. [digital image]. Retrieved (2015, July 16) From http://www.google.com/imgres?imgurl=http://www.frontpagemag.com/sites/default/files/uploads/2013/02/3005970_370.jpg&imgrefurl=http://www.frontpagemag.com/fpm/177672/epidemic-sexual-harassment%25E2%2580%2594and-rape%25E2%2580%2594-morsis-egypt-raymond-ibrahim&h=269&w=347&tbnid=JsnpHFVlWqDBEM:&docid=bflno27dkJP1FM&ei=oKWpVYjkMc3EogSI27_oBg&tbm=isch&ved=0CFkQMygdMB1qFQoTCIi0pNy948YCFU2iiAodiO0PbQ
Indicators of Success for Teamwork: What Extension Professionals Need to Excel as Team Members . (2008, August). The Journal of Extension, 46(4), ALL
Jen. (2013 October 11) Lovely Messes (Blog) Positivity Rules. [digital image]. Retrieved (2015 July 17) from http://www.lovelymesses.com/wp-content/uploads/2013/10/PositivityRules-copy.jpg
John Pasturovic Communications, Inc. (2014). [digital image]. Retrieved (2015 July 17) from http://www.jpcpr.com/uploads/2/6/5/0/26503522/7443645_orig.jpg
![Page 18: Communication Guide Presentation...Communication Guide Presentation Lynn, Black, Pleshetta Williams, Isaac Jones, Marchella Christian COM/520 Organizational Communication for Adult](https://reader036.vdocuments.us/reader036/viewer/2022070109/60428d760394fe4eed4352f4/html5/thumbnails/18.jpg)
References Cont. Johnson, S. (2015, Month Day). How Do the Levels of the Communication Hierarchy Work
in an Organization?. Houston Chronicle . Retrieved from http://smallbusiness.chron.com/levels-communication-hierarchy-work-organization-65717.html
NR Marketing. [digital image]. Retrieved (2015 July 17) from http://nrmarketwatch.com/wp-content/uploads/2015/04/marketing-strategy.jpg ExtendCode. (2014). Strategy. [digital image]. Retrieved (2015 July 17) from http://www.extendcode.com/images/strategy.jpg.
Parentng With Scripture. (2012 May 14). Stop Look Listen [digital image]. Retrieved (2015 July 17) from http://www.parentingwithscripture.com/wp-content/uploads/2012/05/stoplooklisten_logo_square_colour1.jpg
Robertson, Andrew. (2013 August 26). University of Phoenix Media Library (LES5ONS). Nearly All Problems are People Problems. [podcast]. Retrieved ()2015 July 18) from https://portal.phoenix.edu/medialibrary/videodetails.50V110102002023555.html
Saftey Smart Compliance. (2013 August 5). OSHA. Seven Statistics on Harassment in the Workplace. [digital image]. Retrieved (2015, July 16) from https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcQDd-QcWFqg8y2LPRJimmjlSvQXorLi6qPKHJIW5-ojMt3qwzyW8w
![Page 19: Communication Guide Presentation...Communication Guide Presentation Lynn, Black, Pleshetta Williams, Isaac Jones, Marchella Christian COM/520 Organizational Communication for Adult](https://reader036.vdocuments.us/reader036/viewer/2022070109/60428d760394fe4eed4352f4/html5/thumbnails/19.jpg)
References Cont.
Schmidt, Chris. (2015). About.com. Employee Involvement and Empowerment. [digital image]. Retrieved (2015 July 17) from http://f.tqn.com/y/humanresources/1/0/i/E/casualmeeting.jpg
Swift, P. (2011, December 29). Goal Setting is Critical for Employee Engagement and Company Success. Retrieved from http://blog.capital.org/goal-setting-is-critical-for-employee-engagement-and-company-success/
Technology Overload. Retrieved on August 02, 2015. www.happy-healthy-successful.com/living-in-the-age-of-technology-overload
The Communication Process. Retrieved on August 02, 2015. www.phprimer.afmjc.ca/;Part3-PracticeImprovingHealthChapter10IdentifyingHazardsAndCommunicatingRisiks
Todd. (2007 October 29). WetheChange.Com. Compromise. [digital image]. Retrieved (2015 July 18) from http://www.wethechange.com/wp-content/uploads/2007/10/compromise.jpg.
![Page 20: Communication Guide Presentation...Communication Guide Presentation Lynn, Black, Pleshetta Williams, Isaac Jones, Marchella Christian COM/520 Organizational Communication for Adult](https://reader036.vdocuments.us/reader036/viewer/2022070109/60428d760394fe4eed4352f4/html5/thumbnails/20.jpg)
References Cont. Uliasz, Marek. Win-Win Solution. [digital image]. Retrieved (2015 July 18) from
https://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRxqFQoTCK7-99im5cYCFYgLkgodJocD0g&url=http%3A%2F%2Fwww.123rf.com%2Fphoto_12358993_win-win-solution--negotiation-or-conflict-resolution-concept--isolated-words-in-vintage-wood-type.html&ei=65mqVe7cD4iXyASmjo6QDQ&bvm=bv.98197061,d.cGU&psig=AFQjCNFPpWTTL7fOHQdvi25aXAW88eLESQ&ust=1437330162467572
University of Kansas Medical Center, School of Nursing.(2014 February 06). Respect Program [digital image]. Retrieved (2015 July 17) from http://nursing.kumc.edu/Images/son/respect-badge-buddy.png
USDA. (Website). (2010 October 13). ARS: Workplace Violence Prevention. [digital image]. (Retrieved (2015 July 16) from http://ars.usda.gov/sp2userfiles/ad_hoc/19000000SafetyHealthandEnvironmentalTraining/graphics/ViolenceChart.jpg
Waters, Bill. (2007) CampusAdr.Org. 5 Levels of Listening. [digital image] Retrieved (2015 July 18) from https://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRxqFQoTCKTfo4Op5cYCFQURkgodEUMLFg&url=http%3A%2F%2Fwww.campus-adr.org%2Ftechblog%2F2007%2F12%2F&ei=XJyqVaTBOIWiyASRhq2wAQ&bvm=bv.98197061,d.cGU&psig=AFQjCNFPpWTTL7fOHQdvi25aXAW88eLESQ&ust=1437330162467572