communication and capital efficiency · distribute stain mount cut diagnose start. . . basic lab...
TRANSCRIPT
COMMUNICATION AND CAPITAL EFFICIENCY
REDUCE RISK AND COST&
INCREASE THROUGHPUTApril 2010
EXECUTIVE WAR COLLEGE
Who is Aurora Interactive?
•Aurora was founded in 2002
• The company specializes in Pathology 2.0 Web based communications including:
• Clinical
• Education
• Research
• Patient Record
• Our user networks spread over 11 countries
• We have over 8,000 users in 22 sites
What We Will Talk About
How in Pathology 2.0 Web based communications can help you achieve your shareholder objectives
Increase Shareholder
Value
Increase CFOPS
Increase Multiple
Profitability
Working Capital
Capital EfficientGrowth
Fixed Capital
Sales
Shareholder Objective
End
AccessionCreate Label
Gross Gross
CutMountStainDistribute
Diagnose
Start
. . .
Basic Lab Workflow
Prepare Message
Transmit Message
Receive Message
Basic Communications Workflow
Basic Communications Workflow with Physical Slides
Prepare Info
Transmit Info
Receive Info
Prepare Slides
Send Slides
Receive Slides
Verify Info Slide Match
Verify Info Slide Match
Digital or Physical
Physical
Basic Communications Workflow with Digital Slides an mScope
Prepare Case
Slides & Info
Transmit Case
Slides & Info
Receive Message
Slides & Info
Digital
What mScope does to the Communications Flow
Automate
Rationalize
Mistake ProofPoka Yoke
Slide Reception
Info. Reception
Administration
Typing
Admin.
Billing & Collecting
Administration
Slide Shipping
Report ShippingTissue Reception
Order Processing
Administration
Info. Reception
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Billing & Collecting
Administration
Report Shipping
Administration
Slide Shipping
Info. Shipping
Slide Reception
Info. Reception
Administration
Typing
Admin.
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Technician
Slide Preparation
Tissue Reception
Info. Reception
Slide Expedition
Info Expedition
Info. Reading
Patient Info
Consulting Physician
Ordering
Sample
Accounts Payable
Slide Reception
Info. Reception
Administration
Typing
Admin.
Billing & Collecting
Administration
Slide Shipping
Report Shipping
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Billing & Collecting
Administration
Report Shipping
Tissue Reception
Order Processing
Administration
Info. Reception
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Administration
Slide Shipping
Info. Shipping
Slide Reception
Info. Reception
Administration
Typing
Admin.
Technician
Slide Preparation
Tissue Reception
Info. Reception
Slide Expedition
Info Expedition
Info. Reading
Patient Info
Consulting Physician
Ordering
Sample
Accounts Payable
Slide Reception
Info. Reception
Administration
Typing
Admin.
Billing & Collecting
Administration
Slide Shipping
Report Shipping
Billing & Collecting
Administration
Slide Shipping
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Administration
Slide Shipping
Info. Shipping
Slide Reception
Info. Reception
Administration
Typing
Admin.
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Tissue Reception
Order Processing
Administration
Info. Reception
Technician
Slide Preparation
Tissue Reception
Info. Reception
Slide Expedition
Info Expedition
Info. Reading
Patient Info
Consulting Physician
Ordering
Sample
Accounts Payable
Billing & Collecting
Administration
Report Shipping
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Administration
Slide Shipping
Info. Shipping
Slide Reception
Info. Reception
Administration
Typing
Admin.
Billing & Collecting
Administration
Report Shipping
Tissue Reception
Order Processing
Administration
Info. Reception
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Administration
Slide Shipping
Info. Shipping
Slide Reception
Info. Reception
Administration
Typing
Admin.
Technician
Slide Preparation
Tissue Reception
Info. Reception
Slide Expedition
Info Expedition
Info. Reading
Slide Reception
Info. Reception
Administration
Billing & Collecting
Administration
Slide Shipping
Report Shipping
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Patient Info
Consulting Physician
Ordering
Sample
Accounts Payable
Slide Reception
Info. Reception
Administration
Typing
Admin.
Billing & Collecting
Administration
Slide Shipping
Report Shipping
Billing & Collecting
Administration
Report Shipping
Tissue Reception
Order Processing
Administration
Info. Reception
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Administration
Slide Shipping
Info. Shipping
Slide Reception
Info. Reception
Administration
Typing
Admin.
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Technician
Slide Preparation
Tissue Reception
Info. Reception
Slide Expedition
Info Expedition
Info. Reading
Patient Info
Consulting Physician
Ordering
Sample
Accounts Payable
Slide Reception
Info. Reception
Administration
Typing
Admin.
Billing & Collecting
Administration
Slide Shipping
Report Shipping
Billing & Collecting
Administration
Report Shipping
Tissue Reception
Order Processing
Administration
Info. Reception
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Administration
Slide Shipping
Info. Shipping
Slide Reception
Info. Reception
Administration
Typing
Admin.
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Technician
Slide Preparation
Tissue Reception
Info. Reception
Slide Expedition
Info Expedition
Info. Reading
Patient Info
Consulting Physician
Ordering
Sample
Accounts Payable
Slide Reception
Info. Reception
Administration
Typing
Admin.
Billing & Collecting
Administration
Slide Shipping
Report Shipping
Billing & Collecting
Administration
Report Shipping
Tissue Reception
Order Processing
Administration
Info. Reception
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Administration
Slide Shipping
Info. Shipping
Slide Reception
Info. Reception
Administration
Typing
Admin.
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Technician
Slide Preparation
Tissue Reception
Info. Reception
Slide Expedition
Info Expedition
Info. Reading
Patient Info
Consulting Physician
Ordering
Sample
Accounts Payable
Slide Reception
Info. Reception
Administration
Typing
Admin.
Billing & Collecting
Administration
Slide Shipping
Report Shipping
Billing & Collecting
Administration
Report Shipping
Tissue Reception
Order Processing
Administration
Info. Reception
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Administration
Slide Shipping
Info. Shipping
Slide Reception
Report Reception
Administration
Typing
Admin.
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Technician
Slide Preparation
Tissue Reception
Info. Reception
Slide Expedition
Info Expedition
Info. Reading
Patient Info
Consulting Physician
Ordering
Sample
Accounts Payable
Info and slideExpedition
Info and Slide Reception
Info and Slide Shipping
Info and Slide Reception
Info and Slide Reception
Report & Slide Shipping
Report and Slide Reception
Scanner
Slide ReceptionInfo. Reception
Administration
Billing & Collecting
Administration
Report Shipping Slide Shipping
Billing & Collecting
Administration
Report Shipping
Tissue Reception
Administration
Info. Reception Order processing
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception Info reception
Administration
Info. Shipping Slide Shipping
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception Info Reception
Technician
Slide Preparation
Tissue Reception
Info. Reception
Scanning
Slide Expedition Info Expedition
Info. Reading
Patient Info
Consulting Physician
Ordering
Sample
Accounts Payable
Administration
Typing
Admin.
Billing & Collecting
Administration
Report ShippingSlide Shipping
Billing & Collecting
Administration
Report Shipping
Tissue Reception
Order Processing
Administration
Info. Reception
Pathologist
Info Reading Slide Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide ReceptionInfo Reception
Administration
Info. ShippingSlide Shipping
Administration
Typing
Admin.
Pathologist
Diagnosis Dictating
Report Approval
Request Sec. Op.
Technician
Slide Preparation
Tissue Reception
Info. Reception
Slide ExpeditionInfo Expedition
Info. Reading
Scanning
Slide ReceptionInfo Reception
Slide ReceptionInfo Reception
Slide ReceptionReception
Info Reading Slide Reading
Patient Info
Consulting Physician
Ordering
Sample
Accounts Payable
CAPACITY & SAVINGS
CAPACITY
CAPACITY & SAVINGS
CAPACITY
Typing
Admin.
Billing & Collecting
Administration
Report Shipping
Tissue Reception
Order Processing
Administration
Info. Reception
Pathologist
Info Reading Slide Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Typing
Admin.
Technician
Slide Preparation
Tissue Reception
Info. Reception
Info. Reading
Scanning
Patient Info
Consulting Physician
Ordering
Sample
Accounts Payable
Billing & Collecting
Administration
Pathologist
Diagnosis Dictating
Report Approval
Request Sec. Op.
Info Reading Slide Reading
CAPACITY & SAVINGS
CAPACITY
CAPACITY
CAPACITY
Slide Reception
Info. Reception
Administration
Typing
Admin.
Billing & Collecting
Administration
Slide Shipping
Report Shipping
Billing & Collecting
Administration
Report Shipping
Tissue Reception
Order Processing
Administration
Info. Reception
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Administration
Slide Shipping
Info. Shipping
Slide Reception
Info. Reception
Administration
Typing
Admin.
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Technician
Slide Preparation
Tissue Reception
Info. Reception
Slide Expedition
Info Expedition
Info. Reading
Patient Info
Consulting Physician
Ordering
Sample
Accounts Payable
Pathologist
Info Reading Slide Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Technician
Slide Preparation
Tissue Reception
Info. Reception
Info. Reading
Scanning
Billing & Collecting
Administration
Pathologist
Diagnosis Dictating
Report Approval
Request Sec. Op.
Info Reading Slide Reading
Savings and Cost Reductions
•Removed eight arrows or physical movements of slides out eight• Eliminating the risk of loss or breakage • Reducing costs of transport
• Joined slides with patient information in all transfers of information• Eliminating nine error points• Reducing costs
• Because of the previous:• We have taken out 13 boxes out of 26 non essentials linked:
• Preparation of transport of slides and information• Reception of transport of slides and information
Action Incidences Per Pathologist
Eliminate Slide Movements 8 21,400
Join Slides with Info 9 31,400
Perspective
• Assuming a pathologist doing 10,000 cases a year and requiring 2% second opinions• Number of instances per pathologist
Sales
Profitability
Working Capital
Fixed Capital
Shareholder Objective
Increased Customer Engagement•Online Collaboration•Image Inclusion in Report
Improved QualityFaster turn around time
Reduced Work in ProgressImproved Inventory Mgmt.Accelerated Receivable Turnover
Increased CapacityEfficient Deployment of Assets
Better trackingReduced Errors
•Flow Induced•Second Opinion •Quality Control
AutomationRationalizationReduction in shipping cost
Slide Reception
Info. Reception
Administration
Typing
Admin.
Billing & Collecting
Administration
Slide Shipping
Report Shipping
Billing & Collecting
Administration
Report Shipping
Tissue Reception
Order Processing
Administration
Info. Reception
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Administration
Slide Shipping
Info. Shipping
Slide Reception
Info. Reception
Administration
Typing
Admin.
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Technician
Slide Preparation
Tissue Reception
Info. Reception
Slide Expedition
Info Expedition
Info. Reading
Patient Info
Consulting Physician
Ordering
Sample
Accounts Payable
Slide Reception
Info. Reception
Administration
Typing
Admin.
Billing & Collecting
Administration
Slide Shipping
Report Shipping
Billing & Collecting
Administration
Report Shipping
Tissue Reception
Order Processing
Administration
Info. Reception
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Administration
Slide Shipping
Info. Shipping
Slide Reception
Info. Reception
Administration
Typing
Admin.
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Technician
Slide Preparation
Tissue Reception
Info. Reception
Slide Expedition
Info Expedition
Info. Reading
Patient Info
Consulting Physician
Ordering
Sample
Accounts Payable
Slide Reception
Info. Reception
Administration
Typing
Admin.
Billing & Collecting
Administration
Slide Shipping
Report Shipping
Billing & Collecting
Administration
Report Shipping
Tissue Reception
Order Processing
Administration
Info. Reception
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Administration
Slide Shipping
Info. Shipping
Slide Reception
Info. Reception
Administration
Typing
Admin.
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Technician
Slide Preparation
Tissue Reception
Info. Reception
Slide Expedition
Info Expedition
Info. Reading
Patient Info
Consulting Physician
Ordering
Sample
Accounts Payable
INTEGRA
TION NIG
HTMARE
$$$$$$
$$$$$$
$$$$
Slide Reception
Info. Reception
Administration
Typing
Admin.
Billing & Collecting
Administration
Slide Shipping
Report Shipping
Billing & Collecting
Administration
Report Shipping
Tissue Reception
Order Processing
Administration
Info. Reception
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Administration
Slide Shipping
Info. Shipping
Slide Reception
Info. Reception
Administration
Typing
Admin.
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Technician
Slide Preparation
Tissue Reception
Info. Reception
Slide Expedition
Info Expedition
Info. Reading
Patient Info
Consulting Physician
Ordering
Sample
Accounts Payable
Slide Reception
Info. Reception
Administration
Typing
Admin.
Billing & Collecting
Administration
Slide Shipping
Report Shipping
Billing & Collecting
Administration
Report Shipping
Tissue Reception
Order Processing
Administration
Info. Reception
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Administration
Slide Shipping
Info. Shipping
Slide Reception
Info. Reception
Administration
Typing
Admin.
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Technician
Slide Preparation
Tissue Reception
Info. Reception
Slide Expedition
Info Expedition
Info. Reading
Patient Info
Consulting Physician
Ordering
Sample
Accounts Payable
Slide Reception
Info. Reception
Administration
Typing
Admin.
Billing & Collecting
Administration
Slide Shipping
Report Shipping
Billing & Collecting
Administration
Report Shipping
Tissue Reception
Order Processing
Administration
Info. Reception
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Administration
Slide Shipping
Info. Shipping
Slide Reception
Info. Reception
Administration
Typing
Admin.
Pathologist
Slide Reading
Info Reading
Diagnosis Dictating
Report Approval
Request Sec. Op.
Slide Reception
Info. Reception
Technician
Slide Preparation
Tissue Reception
Info. Reception
Slide Expedition
Info Expedition
Info. Reading
Patient Info
Consulting Physician
Ordering
Sample
Accounts Payable
INTEGRA
TION NIG
HTMARE
$$$$$$
$$$$$$
$$$$
