communicating today: strategies and outlets for getting your message to patrons and student...
DESCRIPTION
presentation given at the 2014 ALAO Spring Support Staff Interest Group Workshop, Ohio University Lancaster, Lancaster, OH, May 2014TRANSCRIPT
Communicating today: strategies and outlets for getting your message to patrons and student employees
About me● OHIO ILL● UC 1000
We’ll cover..● text messaging to communicate with
student employees and patrons● Facebook messaging● QR code advertising● ALAO-SSIG information
What do you bring?
Smartphone?
92.44%
How do you communicate?
Texting
82.62%
remind101.com
remind101.com● instructor/supervisor control● 1-way text messaging● safe
remind101.comIdeas for use:● event notices for students/student employees● posting of shifts for student employees● important announcements for employees (closures, fire
alarm, etc.)● messages can be sent to individuals, but no reply
options
remind101.com
trial?
remind101.com
remind101.com● iPhone 5 view
remind101.com● reply example
Other texting options● phone numbers have emails associated with
them● at OHIO ILL we use 5 carrier emails in our
text sign-up ● AT&T, Boost, Sprint, T-Mobile, Verizon
Other texting options● @txt.att.net● @myboostmobile.com● @pm.sprint.com● @tmomail.net● @vtext.com
Example: [email protected]
Other texting options● student employee group text - but they can
respond● email text option for you● text patrons for material availability
Other texting options● note character limits when sending group
texts and notifications (140)● Verizon Limit
Other texting options● we greatly reduced the amount of text we
send out for ILL notifications● why?
Other texting options
Other texting options
Other texting options
Other texting options
Other texting options● for more information about texting via email,
or through ILLiad, visit: http://www.slideshare.net/derekryma/the-right-txt-implementation-of-text-messaging-for-interlibrary-loan-at-ohio-university
Facebook messaging● [email protected]● a lot of notification options● unreliable?
Facebook messaging● unbundled app● text messaging appearance● future usage?
Facebook messaging
Other messaging options● Do you have experience messaging with
student employees/patrons?● What advice do you have?
QR Advertising
92.44%
QR advertising
QR advertising● links directly to text sign up - for us● on banners and desks● can link to mobile pages
QR advertising● from our ILL QR code
QR advertising● http://www.qrstuff.com/
ALAO information
ALAO information
ALAO Information● http://alaoweb.org/igs/ssig/index.html● https://www.facebook.
com/groups/473155646081030/
