common goals - cfsr

10
Child and Family Service Review The Washington County, Minnesota Experience Citizen Review Panel Conference May 21-23, 2008 Daniel J. Papin Director, Washington County Community Services

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Common Goals - CFSR. Child and Family Service Review The Washington County, Minnesota Experience. Citizen Review Panel Conference May 21-23, 2008 Daniel J. Papin Director, Washington County Community Services. Where we are Located. Who We Are. Population:228,000 Mostly white - PowerPoint PPT Presentation

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Page 1: Common Goals - CFSR

Child and Family Service Review

The Washington County, Minnesota Experience

Citizen Review Panel ConferenceMay 21-23, 2008

Daniel J. PapinDirector, Washington County Community Services

Page 2: Common Goals - CFSR

Where we are Located

Where we are Located

Page 3: Common Goals - CFSR

Who We AreWho We Are

Population: 228,000Mostly white Relatively wealthy 65,000 childrenLow high school drop

out rate

Page 4: Common Goals - CFSR

Our Response to theCFSR State Review in

2004

Our Response to theCFSR State Review in

2004Surprised at what the process

revealed – while doing well, plenty of opportunity for improvement

Board Reaction: “You mean we’re not the best in the State?”

Process was impressive – thorough, focused, professional

Page 5: Common Goals - CFSR

Our Response to theCFSR State Review in

2004

Our Response to theCFSR State Review in

2004Took the outcome seriously and

have taken deliberate steps to improve:

–Performance Improvement Plan

–Staffing Levels Increased (over time)

Page 6: Common Goals - CFSR

Federal CFSRSeptember 2007

Federal CFSRSeptember 2007

One of three counties selectedExtensive planning and pre-review

coordination–CRP chair – Dani Horan participated

in the state assessment process

Intense week – Reviewers worked from 8:00 a.m. to 10-11:00 p.m. on site

Page 7: Common Goals - CFSR

Federal CFSRSeptember 2007

Federal CFSRSeptember 2007

17 cases audited

CR Panel (current & past members)

interviewed

Clients/Stakeholders/Partners

Engaged

Page 8: Common Goals - CFSR

Local Findings - Strengths

Local Findings - Strengths

Staff and social work practiceCommunication and relationships

with communityCRPQ A processConcurrent planning

Page 9: Common Goals - CFSR

Local Findings-Opportunities

Local Findings-Opportunities

Timelines

Documentation

Consistency - practice

Page 10: Common Goals - CFSR

Key FindingsKey Findings

County actually can work with the State!

Feds have high standards, but don’t back it financially

Some concern about objectivity of reviewers

Surprised at the passion/emotion of the experience