committee information packet...2020/06/22 · committee information agenda (via telephone...

COMMITTEE INFORMATION

PACKETJUNE 22, 2020 2:15 PM


AGENDA

(via Telephone Conference Call)MONDAY, JUNE 22, 2020 2:15 P.M.

Special Notice Regarding this Meeting:

Due to the COVID-19 (Coronavirus) pandemic, Tarrant County Public HealthRecommendations issued on March 13, 2020, “strongly” recommended “organizers ofevents of any size in which people will be in close contact to cancel or postpone suchevents. [emphasis added]” In response to that and similar public-health directives issuedon the national, state, and local levels, and in the interest of protecting the health of thepublic, as well as Trinity Metro employees, patrons, and Board members. The Trinity MetroBoard of Directors’ committee meetings scheduled for Monday, June 15, was rescheduledfor Monday, June 22.

However, action items must be promptly considered and acted upon by the Trinity MetroBoard of Directors and cannot be indefinitely postponed. Thus, due to the emergency andurgent public necessity occasioned by the COVID-19 (Coronavirus) pandemic whichmakes convening a quorum of the board in one location extremely difficult, imprudent, andcontrary to public health advisories, the Trinity Metro Board will meet by telephoneconference call in strict adherence with applicable law to permit open meetings to occurin a fully virtual setting such as by telephonic conference. The opportunity for access andparticipation by the public will be ensured.

The public is invited to participate in this telephone conference call meeting by dialing thefollowing toll-free teleconference bridge number:

Phone Number: 1-872-240-3311

Passcode: 729-841-277#

Each part of the telephone conference call meeting required to be open to the public willbe audible to all participants on the call and recorded, and two-way communication will bemaintained throughout the entire meeting. Please note, there is not an opportunity oragenda for public comments in the committee meetings.

Any individual who wishes to speak must first identify himself or herself. To optimize audibility, allparticipants are urged to mute their phones unless and until speaking.

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AGENDA

(via Telephone Conference Call)MONDAY, JUNE 22, 2020, 2:15 P.M.

A. CALL TO ORDER

B. ROLL CALL

C. COMMUTER RAIL ACTION ITEM

1. CRC2020-17 Reimbursement Agreement with Fort Worth and Western Railroad(FWWR) for Engineering Reviews and Legal Services related to theTEXRail Extension – Richey Thompson

2. CRC2020-18 Environmental Assessment/Conceptual Engineering for theTEXRail Extension From the Texas & Pacific Station (T&P) to TheNear Southside Station – Richey Thompson

D. PLANNING/OPERATIONS/MARKETING ACTION ITEMS / RESOLUTION

1. POM2020-13 Indefinite Delivery / Indefinite Quantity (IDIQ) Real Estate AppraisalServices – Wayne Gensler

2. POM2020-14 Northeast Transportation Service Public Transportation AgencySafety Plan – Wayne Gensler

3. POM2020-15 Purchase of Dodge Ram ProMaster 3500 Vehicles – Wayne Gensler4. R2020-04 A Resolution Adopted by the Subregional Board of Directors of the

Fort Worth Transportation Authority Approving Budget Requestfor Continued Funding Partnership with the City of Fort Worth –Wayne Gensler

E. FINANCE & AUDIT ACTION ITEMS

1. FAC2020-20 Registered Investment Advisory Services – Kelli Shields2. FAC2020-21 Microsoft Office 365 – Kelli Shields3. FAC2020-22 Parking Facility Management and Operations – Fred Crosley

F. COMMITTEE INFORMATION REPORTS

1. Commuter Raili. TEXRail Ridership Report – Jon Erik Arjanenii. Trinity Railway Express Report – Jon Erik Arjanen

2. Planning / Operations / Marketingi. System Restart Information Item – Wayne Genslerii. Operations Report – Wayne Gensler

iii. Ridership Report – Wayne Gensleriv. Marketing Report – Melissa Chrismanv. Customer Relations Report – Detra Whitmore

2

3. Finance & Auditi. Balance Sheet – Fred Crosleyii. Statement of Revenue and Expenses – Fred Crosley

No meeting scheduled for July 2020

Next Meeting Scheduled for August 17, 2020

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ACTION ITEMS

COMMUTER RAIL COMMITTEE

ACTION ITEM

Item Number: CRC2020-17 Meeting Date: June 22, 2020 Item Title: Reimbursement Agreement with Fort Worth and Western Railroad (FWWR) for Engineering Reviews and Legal Services related to the TEXRail Extension

BACKGROUND

Trinity Metro is seeking to expand TEXRail from the Fort Worth Texas & Pacific (T&P) Station to the

Near Southside Station (also referred to as Medical District Station). A segment of the proposed

TEXRail extension alignment requires the commuter rail line be constructed on or near Fort Worth and

Western Railroad (FWWR) property between Union Pacific Railroad Dallas Subdivision and the Near

Southside Station proposed location.

FWWR and Trinity Metro have prepared a reimbursement agreement between FWWR and Trinity

Metro to provide for engineering reviews and legal services for design approvals and preparation of

the definitive documents for the TEXRail extension. FWWR has provided an estimated price for these

services of $315,500.00; Trinity Metro will reimburse FWWR and/or its third-party consultant all actual

costs and expenses related to these services.

FINANCE

Funds are available from the TEXRail project. North Central Texas Council of Governments

(NCTCOG) has approved the use of the CMAQ allocation from the TEX-Rail project to fund all phases

including the environmental assessment and conceptual engineering.

RECOMMENDATION

We request the Commuter Rail Committee recommend to Trinity Metro Board of Directors to authorize

the President/Chief Executive Officer to execute the FWWR Reimbursement Agreement for

reimbursement of the engineering and legal services related to the TEXRail extension project in the

amount of $315,500.00 plus 15% contingency for a total not to exceed amount of $362,825.00.

Approved by:

RICHEY THOMPSON, PE TEXRAIL CHIEF ENGINEER

DATE PRESIDENT/CEO

DocuSign Envelope ID: 6CDCE278-1523-4C6F-920A-296F52330F24

Jun-17-2020

4


ACTION ITEM

Item Number: CRC2020-18 Meeting Date: June 22, 2020 Item Title: Environmental Assessment/Conceptual Engineering for the TEXRail Extension From Texas & Pacific Station To The Near Southside Station

BACKGROUND

Trinity Metro is seeking to expand TEXRail from the Fort Worth Texas & Pacific (T&P) Station to the

Near Southside Station (also referred to as Medical District Station). The proposed TEXRail Extension

will consist of new single-track passenger rail construction funded with both Federal and Local dollars

within mainly the existing freight (Union Pacific Railroad and Fort Worth and Western Railroad), City of

Fort Worth, North Texas Tollway Authority and Texas Department of Transportation rights of way. The

proposed TEXRail Extension would extend TEXRail approximately 2.1 miles from the T&P Station to a

new station in the Medical District referred to as Near Southside Station. The new station will be located

behind Baylor Scott & White All Saints Medical Center, adjacent to the Mistletoe neighborhood.

Completion of an Environmental Assessment (EA) and Conceptual Engineering for the TEXRail

expansion is required to proceed with the project.

PROCUREMENT

In accordance with Trinity Metro’s Procurement Policy, a Request for Qualifications (RFQ 20-T027) for

Environmental Assessment/Preliminary Engineering for the TEXRail Extension from the existing Texas

& Pacific Station to the proposed Near Southside Station was issued and advertised on Trinity Metro’s

website. Two firms responded to the Request for Qualifications and complied with the requirements.

Responding firms included:

AECOM Technical Services, Inc.

Burns & McDonnell Engineering Company, Inc.

An evaluation team from Trinity Metro reviewed and evaluated the statement of qualifications. As a result

of the evaluations, AECOM Technical Services, Inc. was selected as the highest qualified for entering

into negotiations and contract award.

DBE UTILIZATION

A DBE Goal of 25% was established for this solicitation. AECOM Technical Services, Inc. committed to

meet the DBE goal.


5

Item Number: CRC2020-18 Meeting Date: June 22, 2020 Item Title: Environmental Assessment/Conceptual Engineering for the TEXRail Extension From Texas & Pacific Station To The Near Southside Station

Page: 2

FINANCE

Funds are available from the TEXRail project. North Central Texas Council of Governments

(NCTCOG) has approved the use of the CMAQ allocation from the TEXRail project to fund all phases

including the environmental assessment and conceptual engineering.

RECOMMENDATION

We request the Commuter Rail Committee recommend to Trinity Metro Board of Directors to

authorize the President/Chief Executive Officer to execute a contract for Environmental Assessment

and Conceptual Engineering Services with AECOM Technical Services, Inc., in the amount of

$2,250,000.00 with a 10% contingency ($225,000.00) for a total not to exceed amount of

$2,475,000.00.

Approved by:

RICHEY THOMPSON, PE TEXRAIL CHIEF ENGINEER

DATE PRESIDENT/CEO


Jun-17-2020

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PLANNING, OPERATIONS & MARKETING COMMITTEE

ACTION ITEM

Item Number: POM2020-13 Meeting Date: June 22, 2020

Item Title: Indefinite Delivery / Indefinite Quantity (IDIQ) Real Estate Appraisal Services

BACKGROUND

In order to develop new facilities, as well as lease current facilities, properties and agreements require

appraisal services. The Federal Transit Administration (FTA) rules and state procurement statutes

require appraisals to be performed when acquiring property under the threat of condemnation. Appraisals

are also needed to evaluate the fair market value of leases and other properties for planning purposes.

Appraisal services requested shall be issued as a Task Order for Indefinite Delivery/Indefinite Quantity

(IDIQ) services as needed. Task Orders $50,000 or above would require additional Board approval.

PROCUREMENT

In accordance with the Trinity Metro Procurement Policy, Request for Proposals for Appraisal Services

(RFP 20-T006) was advertised locally and on the Trinity Metro website. Eleven proposals were received.

The proposers included: Atrium Real Estate Services, CBRE, Commercial Appraisal Associates,

Goodrich, Schechter & Associates, Harry Company, JLL Valuation & Advisory Services, Landmark

Research Group, ML&M Realty Advisors, O’Brien Realty Advisors, Pyles Whatley Corporation, and

Valbridge Property Advisors.

Trinity Metro staff evaluated the proposals based on the criteria of: Qualifications/Experience,

Qualifications of Staff, Work Plan, and Pricing. Proposals were ranked and the top five firms are:

CBRE

Commercial Appraisal Associated

Harry Company

JLL

ML&M Realty Advisors

Trinity Metro’s Procurement Department has followed procurement policy with the Request for Proposal

and is in compliance with all applicable Federal, State, and the Trinity Metro procurement requirements.

DBE UTILIZATION

This work has no material subcontracting opportunities; however, a DBE Goal of 10% was encouraged

as part of Trinity Metro’s General Provisions and consistent with the DBE Program. Commercial

Appraisal Associates and ML& Realty Advisors are certified DBE firms and meet the DBE Goal.


7


ACTION ITEM


Item Title: Northeast Transportations Service Public Transportation Agency Safety Plan

BACKGROUND

On July 19, 2018, the Federal Transportation Administration (FTA) published the Public Transportation

Agency Safety Plan (PTASP) Final Rule, 49 CFR Part 673, which took effect July 19, 2019 requiring all

FTA Section 5307 recipient transit agencies to, within one calendar year after July 19, 2019, establish a

PTASP that meets the requirements of Part 673. The PTASP, and subsequent updates, must be signed

by the Accountable Executive and approved by the agency’s Board of Directors. Under the current

interlocal agreement between Trinity Metro and the Northeast Transportation Service Urban Transit

District (NETS), Bob Baulsir, President / Chief Executive Officer, will serve as the Accountable Executive

on the PTASP for NETS. Catholic Charities is the NETS service provider under contract with Trinity

Metro.

The PTASP for NETS was drafted by TxDOT per 49 CFR 673.11(d) and will be approved by NETS Board

of Directors. It will remain in effect until NETS has drafted the next version. The PTASP must document

the processes and activities related to Safety Management System (SMS) implementation and include

performance targets based on the safety performance measures established under the National Public

Transportation Safety Plan, with those targets being shared with the North Central Texas Council of

Governments (NCTCOG) and the Texas Department of Transportation (TxDOT).

NETS is dedicated to ensuring that the necessary processes are in place to accomplish both enhanced

safety at the local level and the goals of the NSP, as the SMS helps organizations improve upon their

safety performance by supporting the institutionalization of beliefs, practices, and procedures for

identifying, mitigating, and monitoring safety risks.

PROCUREMENT

There were no Trinity Metro procurement activities associated with this PTASP.

FINANCING

There are no Trinity Metro financial responsibilities associated with this PTASP.

DBE UTILIZATION

There were no DBE opportunities associated with this PTASP.


9


Item Title: Northeast Transportations Service Public Transportation Agency Safety Plan

Page: 2

RECOMMENDATION

We request the Planning, Operating, and Marketing Committee recommend to Trinity Metro Board of

Directors to authorize the President / Chief Executive Officer to sign the Public Transportation Agency

Safety Plan developed for Northeast Transportation Service as the Accountable Executive.

Approved by:

CARLA FORMAN, DIRECTOR OF PARATRANSIT AND CONTRACTED SERVICES

DATE WAYNE GENSLER, VP/CHIEF OPERATING OFFICER OF BUS AND PARATRANSIT


Jun-18-2020

10


ACTION ITEM


Item Title: Purchase of Dodge Ram ProMaster 3500 Vehicles

BACKGROUND

In March 2020, due to the growing spread of the COVID-19 pandemic and reduced ridership demand,

Trinity Metro operated limited essential service (Sunday service + Express routes). Moving to a modified

weekday service schedule allowed Trinity Metro to enforce the Center for Disease Control and Prevention

(CDC) requirements to exercise social distancing to protect both riders and operators. Effective June 21,

2020, Trinity Metro will resume regular service with select route changes as ridership on modified routes

is showing an upward trend.

An hourly ridership analysis of all routes was conducted. The analysis determined that utilization of

smaller vehicles on low ridership routes would be more efficient and cost effective than the 35’ or 40’

larger transit vehicles currently used. This would also make more 40’ buses available for high ridership

routes.

A cost analysis was also conducted, that included comparing the cost of Creative Bus Sales offered

ProMaster Vehicle with a CNG System and GFI Fastfare Box, and Creative Bus Sales offered ProMaster

Vehicle with an Original Equipment Manufacturer (OEM) Gasoline Fueling System outfitted with a

Diamon fare box to a Gillig CNG Revenue Bus Configuration.

The purchase of the Dodge Ram ProMaster 3500 vehicle with an (OEM) gasoline fueling system and the

Diamon XV fare box system with auto passenger counter plus a five (5) year extended warranty at a per-

vehicle price of $124,109.00, would result in significant savings over the life of the smaller vehicle. The

use of the smaller vehicles would significantly reduce the cost of operating expenses through reduction

in maintenance cost. Cost savings are reallocated to the larger vehicles on the high ridership routes. The

attached Cost Analysis spreadsheet reflects the line-by-line cost comparison, project operating, and

maintenance savings.

PROCUREMENT

Trinity Metro is interested in purchasing twelve (12) Dodge Ram ProMaster 3500 from Creative Bus

Sales, Inc. under Oklahoma Statewide Contact No. SW 0797. The State of Texas does not currently

have these vehicles available through the Texas Comptroller’s SmartBuy Program. Fixing America's

Surface Transportation Act or "FAST Act" authorizes an FTA grantee to purchase rolling stock and related

equipment from any State’s cooperative procurement contract or schedule.


11



Page: 2

The Federal Transit Administration (FTA) requires grantees that use another State’s cooperative

procurement contract or schedule to ensure that the Third Party solicitation was conducted in accordance

with FTA’s requirements for open and fair competition.

The Trinity Metro Procurement Department has reviewed the Oklahoma Statewide Contract No. SW 0797

and has determined that the competitive solicitation and resulting statewide contract with Creative Bus

Sales, Inc. does meet the FTA requirements for Third Party contracting and is in line with Trinity Metro’s

current Procurement Policy and Procedure for purchasing rolling stock.

The per unit price for twelve (12) Dodge Ram ProMaster 3500 smaller vehicles, from Creative Bus Sales,

Inc., under the Oklahoma State Contract No. SW 0797, has been determine to be fair and reasonable.

DBE UTILIZATION

This board action is for the purchase of ADA accessible vans, from Creative Bus Sales Inc. through an

Oklahoma statewide contract (cooperative purchase contract), that will be used to provide transit service

and offers no material subcontracting opportunities (finished goods).

FINANCING

This project was not originally included in the FY2020 Capital Budget and is in response to conditions

caused by COVID-19. Funding will be provided by the CARES Act, which provides funds to prevent,

prepare for, and respond to COVID-19 related matters. Although the priority for the funding is considered

an operational expense, FTA will generally consider all expenses normally eligible under the Section

5307 and 5311 programs that are incurred on or after January 20, 2020 to be in response to economic

or other conditions caused by COVID-19 and thus eligible under the CARES Act. In that regard,

according to the FAST Act, an FTA grantee may purchase rolling stock and related equipment from any

State’s cooperative procurement contract or schedule. The application of the CARES Act covers an

eligible expense at 100% for the smaller vehicles.

RECOMMENDATION

We request the Planning, Operating, and Marketing Committee recommend to Trinity Metro Board of

Directors to authorize the President / Chief Executive Officer, to authorize the Procurement Department

to issue a one-time Purchase Order to Creative Bus Sales, Inc. for the purchase of twelve (12) Dodge

Ram ProMaster 3500 ADA Compliant vehicles, with a five (5)-year warranty at a per-vehicle price of

$124,109.00, under the State of Oklahoma Statewide Contract No. SW 0797, in the amount of

$1,489,308.00 plus a 10% ($148,930.80) contingency for unforeseen expenses, for a total amount of

$1,638,238.80.

Approved by:

WAYNE GENSLER, VP/CHIEF OPERATING OFFICER OF BUS AND PARATRANSIT

DATE PRESIDENT/CEO


Jun-18-2020

12



Page: 3

2020 DODGE RAM PROMASTER 3500


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14

A RESOLUTION ADOPTED BY THE SUBREGIONAL BOARD OF DIRECTORS

OF THE FORT WORTH TRANSPORTATION AUTHORITY

APPROVING BUDGET REQUEST FOR CONTINUED FUNDING PARTNERSHIP

WITH THE CITY OF FORT WORTH

(R2020-04)

WHEREAS, the Fort Worth Transportation Authority, d.b.a. Trinity Metro, is a regional

transportation authority, body corporate and politic, whose creation was confirmed at an election

held on November 8, 1983, pursuant to the provisions and requirements of Chapter 452, Texas

Transportation Code, as amended (the “Act”); and

WHEREAS, the governing subregional Board of Directors of the Authority (the “Board”)

has found and determined and by this Resolution (this “Resolution”) hereby finds and

determines that the Authority is and has been lawfully and validly created, that the boundaries

of the Authority are lawfully and duly established and that the Board is duly and properly

organized and is operating in accordance with the Act and all other applicable laws; and

WHEREAS, the Board has determined that there is a public need for expanded,

improved, and efficient transit service in the City of Fort Worth, Texas; and

WHEREAS, the Board has determined that it is necessary and in the best interest of the

Authority to authorize this Resolution for the purpose of ensuring adequate funding for the

services offered by Trinity Metro including, but not limited to, bus service, paratransit, TEXRAIL,

Trinity Railway Express, (TRE), and ZIPZONE services (mobility on demand); and

WHEREAS, the City of Fort Worth entered into a historic funding partnership with Trinity

Metro during Fiscal Year 2020 and contributed $1.5M to Trinity Metro for bus redesign and

reimagination efforts, improved technology via an enhanced GO Pass App, and new ZIPZONE

service into the Medical District in the Near Southside; and

WHEREAS, the City of Fort Worth and Trinity have partnered and continue to collaborate

on the city transit initiative Transit Moves Fort Worth; and

WHEREAS, Trinity Metro with the full support of the City of Fort Worth received approval

from the Federal Transit Administration (FTA) to amend the Full Funding Grant Agreement

(FFGA) to extend TEXRail service into the Medical District in the Near Southside and Trinity

Metro continues to move forward with the project in accordance with the FTA process for such

capital projects; and

A Resolution

15

WHEREAS, Trinity Metro deeply values and appreciates the funding partnership with

the City of Fort Worth regarding transit and wishes to continue this funding partnership for the

benefit of the citizens and residents of Fort Worth; and

WHEREAS, Trinity Metro has prepared a $9,970,605 budget request to the City of Fort

Worth to continue this historic funding partnership and such budget request is attached to this

resolution and is fully annexed and incorporated herein as Exhibit “A”; and

WHEREAS, it is officially found, determined, and declared that the meeting at which

this Resolution has been adopted was open to the public and public notice of the time, place

and subject matter of the public business to be considered and acted upon at said meeting,

including this Resolution, was given, all as required by the applicable provisions of Chapter

551 of the Texas Government Code;

NOW THEREFORE, BE IT RESOLVED BY THE BOARD OF DIRECTORS OF THE

FORT WORTH TRANSPORTATION AUTHORITY d.b.a. TRINITY METRO THAT:

1. The budget request prepared by Trinity Metro to the City of Fort Worth fully

incorporated herein as Exhibit “A’” is hereby APPROVED.

2. The President/Chief Executive Officer of Trinity Metro and/or his designees are

hereby AUTHORIZED to submit the budget request to the City of Fort Worth and

are further AUTHORIZED to continue additional budget discussions with the city

on continuing the historic funding partnership between the City of Fort Worth and

Trinity Metro.

Adopted this 22nd day of June 2020.

ATTEST:

By Fort Worth Transportation Authority d.b.a. Trinity Metro

______________________ ________________________Jeff Davis, Chair Ray Taylor, Secretary

16

Exhibit A

17

FINANCE AND AUDIT COMMITTEE

ACTION ITEM

Item Number: FAC2020-20 Meeting Date: June 22, 2020 Item Title: Registered Investment Advisory Services

BACKGROUND

Trinity Metro uses the services of a Registered Investment Advisory firm to provide advisory and

consulting services for two retirement plans sponsored by Trinity Metro. The retirement plans includes

employees of Trinity Metro, McDonald Transit/RAPT Dev and Fort Worth Bike Sharing (FWBS). The

retirement plans currently cover approximately six hundred and fifty (650) full time employees, inclusive of

McDonald Transit/RAPT Dev and FWBS employees. The retirement plans are comprised of two plans, a

401(k) plan that covers participants entirely of McDonald Transit/RAPT Dev employees and a 457(b) plan

for participants who are employees of Trinity Metro and FWBS.

The contract for Trinity Metro’s current registered advisory firm expires on June 30, 2020. This action is

to award a new contract with a registered investment advisory firm to provide advisory and consulting

services through a contract for three years with two one-year optional extensions.

PROCUREMENT

In accordance with the Trinity Metro’s Procurement Policy, Request for Proposal (RFP 20-T029) for

Registered Investment Advisor Services was issued on April 7, 2020.

Thirteen firms responded to the RFP. Proposal documents were evaluated by Trinity Metro staff against a

matrix of requirements and ranked by the evaluation committee.

Proposals were evaluated based on: 1.) Qualifications, Profile and References, 2.) Service

Team/Provider Expertise, 3.) Consulting Services, 4.) DBE, and 5.) Fee.

The highest rated proposal was from IMA Wealth, Inc.

The amount is a flat fee of $40,000 per year.

Trinity Metro’s Procurement Department has followed procurement policy with the Request for Proposal


DBE UTILIZATION

A Disadvantaged Business Enterprise (DBE) subcontracting goal of 5% was established for this

solicitation; however, the recommended provider will perform the contract service without the use of

subcontractors.

DocuSign Envelope ID: 32C869C6-100E-419E-9DCF-B1B1F494BCFB

18

Item Number: FAC2020-20 Meeting Date: June 22, 2020 Item Title: Registered Investment Advisory Services

Page: 2

FINANCING

The cost of these services will be funded out of the FY2020 Operating Budget. The cost in subsequent

years will be considered for those years.

RECOMMENDATION

We request the Finance & Audit committee recommend to Trinity Metro Board of Directors to authorize

the President/Chief Executive Officer to enter into a three (3) year contract with two (2) optional one-year

renewals with IMA Wealth, Inc. for a total amount not to exceed amount of $200,000.

Approved by:

KELLI SHIELDS, VICE PRESIDENT/HUMAN RESOURCES

DATE PRESIDENT/CEO

DocuSign Envelope ID: 32C869C6-100E-419E-9DCF-B1B1F494BCFB

Jun-18-2020

19


ACTION ITEM

Item Number: FAC2020-21 Meeting Date: June 22, 2020 Item Title: Microsoft Office 365

BACKGROUND

Trinity Metro utilizes a limited Microsoft Office product that is not current with market standards. Our

outdated Microsoft product results in loss of services connecting back to our HRP server location,

dropped connections, loss of data, and results in Trinity Metro team members not able to successfully

attend conference meetings or work remotely. Due to the COVID-19 virus pandemic and the restructuring

of the Trinity Metro business-staffing model, the migration to a more robust and cloud- based Microsoft

Office 365 solution is necessary. Trinity Metro is migrating from an on-premiums solution to a cloud

based solution with an additional enterprise conferencing solution included. This will help prevent any

future loss of data, dropped connections, slow and non-responsive applications, and will improve our

telecommunications structure.

TEXAS DEPARTMENT OF INFORMATION RESOURCES

In accordance with Trinity Metro Procurement Policy, the quotation for Microsoft Office 365, including

Microsoft Office Teams Conferencing application, from Software One, Inc. was secured using an

established State of Texas Department of Information Resources (DIR) contract (DIR-TSO-4061).

These types of contracts allow eligible customers, such as Trinity Metro, to buy IT products, services

and software at aggressive discounts. This contract complies with state purchasing requirements for

fair and open competition.

PROCUREMENT

Software One, Inc. is a Texas DIR software reseller of Microsoft Office 365, including Microsoft Office

Teams Conferencing application, under the State of Texas DIR Contract DIR-TSO-4061. The State of

Texas DIR pricing under this contract is considered fair and reasonable.

FINANCING

Funds were not originally included in Trinity Metro’s FY 2020 Capital Budget to finance the cost of the

Microsoft Office 365 suite & Microsoft Office Teams. In response to the situation caused by COVID-19,

Trinity Metro requires Microsoft cloud based applications and an enterprise conferencing solution

resulting in additional costs not budgeted. Trinity Metro is keeping track of these additional costs and will

seek federal reimbursement from the CARES Act.

DocuSign Envelope ID: 1B06642E-5FB1-431F-B17A-22750E821E64

20

Item Number: FAC2020-21 Meeting Date: June 22, 2020 Item Title: Microsoft Office 365

RECOMMENDATION

We request the Finance & Audit Committee recommend to Trinity Metro Board of Directors to authorize

the President / Chief Executive Officer to execute a 3-year Software Agreement with DIR Contractor

Software One, Inc., for the purchase and continued software support of the Microsoft Office 365, including

Microsoft Office Teams Conferencing, cloud based applications, in the amount of $789,415.00 and an

8% ($63,153.20) contingency for unforeseen expenses, for a total estimated amount of $852,568.20.

Approved by:

KELLI SHIELDS, VICE PRESIDENT HUMAN RESOURCES

DATE PRESIDENT/CEO

DocuSign Envelope ID: 1B06642E-5FB1-431F-B17A-22750E821E64

Jun-18-2020

21


ACTION ITEM

Item Number: FAC2020-22 Meeting Date: June 22, 2020 Item Title: Parking Facility Management and Operations

BACKGROUND

On August 27, 2018, the Trinity Metro Board of Directors Board Action No. BA2018-64 approved a

Parking Facility Management and Operations Contract with Ace Parking III, LLC (Ace Parking). Phase I

of this contract included a comprehensive study of all Trinity Metro parking locations and the development

of a strategic implementation plan to best manage, operate, integrate technology and generate potential

revenue from all Trinity Metro parking locations.

As a result of the initial study, Trinity Metro authorized Ace Parking to move forward with planning services

and to coordinate activities with the City of Grapevine and the City of North Richland Hills related to the

Trinity Railway Express (TRE) and TEXRail parking locations. The addition of TEXRail parking facilities

added over 1,700 parking spaces bringing the total parking spaces to over 4,500.

Based on the findings of the consultant study, Trinity Metro is exercising the Phase II option and is

requesting to enter into a parking operating agreement for management of parking services with Ace

Parking, which would consolidate the management of the following Trinity Metro parking facilities under

one vendor. Under this agreement, Ace Parking will be responsible for all operating costs at the parking

lots including general maintenance. Any costs related to capital improvements would be the responsibility

of Trinity Metro.

Below is the proposed guaranteed annual rental revenue by parking location.

901 Calhoun (Swain) - Guaranteed annual rent of $85,848 or 60% of gross revenue, whichever

is greater.

909 Calhoun & 301-315 9th - Guaranteed annual rent of $68,964 or 75% of gross revenue over

$10k/month.

Texas and Pacific (T&P) Lot - Guaranteed annual rent of $44,725 plus 80% of revenue in excess

of $100k.

Once Ace Parking has implemented all of its management services at the above listed locations, which

would include new signage and new technologies, then Ace Parking will make further recommendations

related to the implementation of parking lot management for TRE and TEXRail parking lots. The

recommendations will be reviewed internally to be prioritized and implemented based on providing an

improved customer parking experience with the potential to generate additional revenue from the parking

lots. This may include potentially charging for preferred parking locations and adding solar panels to

covered parking, whereby generating revenue from covered parking and from electrical power sales.


22

Item Number: FAC2020-22 Meeting Date: June 22, 2020 Item Title: Parking Facility Management and Operations

Page: 2

PROCUREMENT

In accordance with the Trinity Metro Procurement Policy, Request for Proposal 18-T010 for Parking

Facility Management and Operations was issued on April 3, 2018.

Five (5) firms submitted a response to the RFP. The evaluation committee consisted of Trinity Metro staff,

Assistant City Manager at the City of North Richland Hills, Public Works Director and Hotel Development

Consultant representing the City of Grapevine. Ace Parking III, LLC was selected as a result of the

evaluation process.

The Trinity Metro Procurement Department has followed procurement policy with Request for Proposal


DBE UTILIZATION

The DBE Goal for this solicitation is 5% for management of the parking lots.

FINANCING

By entering into an agreement with Ace Parking, this agreement will be revenue positive and will produce

revenue estimated at the minimum amount that will exceed $200,000 per year. Ace Parking III, LLC will

provide all materials, parking equipment, and employees to manage the parking locations.

RECOMMENDATION

We request the Finance and Audit Committee recommend to Trinity Metro Board of Directors to authorize

the President/Chief Executive Officer to enter into a three-year contract with two additional one-year

options to renew, for a maximum of five years with Ace Parking III, LLC for parking facility management

and operations.

Approved by:

FRED CROSLEY, VP/CHIEF FINANCIAL OFFICER

DATE PRESIDENT/CEO


Jun-18-2020

23


INFORMATION ITEM

Item: TEXRail and Trinity Railway Express (TRE)Update

Meeting Date: June 22, 2020

Jon Erik Arjanen, Chief Operating Officer / Vice President of Rail, will present an update on TEXRailand Trinity Railway Express (TRE).

24

Jon-Erik "AJ" Arjanen

June 2020

TEXRail ReportApril 2020

COO/VP of Rail

26

Days without a lost time injury:

TEXRail Safety

● Transportation/Maintenance of Equipment - 842

● Maintenance of Way/Signal - 9

27

TEXRail On-Time Performance

75.9%

92.5%

94.5%95.4% 96.1%

94.4%

96.9%98.3% 98.3%

97.0%

99.3% 99.2% 99.3% 99.4% 99.8% 99.6%

60.0%

65.0%

70.0%

75.0%

80.0%

85.0%

90.0%

95.0%

100.0%

Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

FY19 FY20 Goal -- 97%

28

TEXRail Monthly Ridership

32,998

39,031

33,58935,878

39,15441,919 42,637 43,757

41,943

44,741

51,211

43,795

40,276

28,476

10,478

0

10,000

20,000

30,000

40,000

50,000

60,000


FY19 FY20

FY20 YTD Ridership: 260,920


4 4

22

4 4

Wkd Sat Sun

April 2020 April 2019

* January 2019 free service included

*

29

TEXRail Average Weekday Ridership

1,026

1,241

1,095 1,066

1,321 1,352 1,371

1,485

1,429 1,463

1,699

1,435

1,328

959

385

0

200

400

600

800

1,000

1,200

1,400

1,600

1,800


FY19 FY20

30

TEXRail Average Saturday Ridership

1,978

1,528

1,170

1,488 1,493

1,671

1,9771,909

1,747

1,967 1,966

1,737

1,768

816

300

0

500

1,000

1,500

2,000

2,500


FY19 FY20

31

TEXRail Average Sunday Ridership

1,213

1,0651,207

1,522

1,2771,341 1,377

1,4471,210

1,5961,538

1,056

1,210

822

369

0

200

400

600

800

1,000

1,200

1,400

1,600

1,800


FY19 FY20

32

TEXRail Average Weekday Ridership

126

233

39

58

76

152

152

19

241

68

73

20

27

33

29

21

4

110

0 50 100 150 200 250 300

Fort Worth T&P

Fort Worth Central

Northside

Mercantile Center

Iron Horse

Smithfield

Grapevine

DFW North

DFW Airport Terminal B


33

TEXRail Average Saturday Ridership

141

238

49

39

84

186

243

11

179

60

65

8

16

28

12

20

2

89

0 50 100 150 200 250 300

Fort Worth T&P

Fort Worth Central

Northside

Mercantile Center

Iron Horse

Smithfield

Grapevine

DFW North



34

TEXRail Average Sunday Ridership

122

293

55

32

82

175

218

10

221

83

76

14

13

26

15

25

1

115

0 50 100 150 200 250 300 350

Fort Worth T&P

Fort Worth Central

Northside

Mercantile Center

Iron Horse

Smithfield

Grapevine

DFW North



35

Jon-Erik "AJ" Arjanen

June 2020

TRE ReportApril 2020

COO/VP of Rail

36

Days without a lost time injury:

TRE Safety

● Transportation/Maintenance of Equipment - 612

● Maintenance of Way/Signal - 1

37

TRE On-Time Performance

97.3% 94.8%

89.2%

94.2%

96.7%

97.4%

95.1% 94.9%94.1% 94.6%

90.5%

95.0%92.5%

93.1%

96.4%

95.0%

95.3%

97.9%98.7%

75.0%

80.0%

85.0%

90.0%

95.0%

100.0%


FY19 FY20 Goal -- 97%

38

TRE Monthly Ridership

207,909153,874

135,589

152,839143,268

161,629 157,357

142,035136,028

144,106 140,886 142,857

229,669

147,144

147,462

172,496

156,507

110,765

45,686

0

50,000

100,000

150,000

200,000

250,000


FY19 FY20

FY20 YTD Ridership: 1,009,729


4 4

22

4 4

Wkd Sat Sun


39

TRE Average Weekday Ridership

7,655 6,658

5,945

6,4096,625 6,710 6,613

5,7776,152 6,114

5,869 5,790

8,246

6,1935,902

6,923 6,881

4,585

1,797

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

9,000


FY19 FY20

40

TRE Average Saturday Ridership

5,352

3,395

3,3362,958

2,694

4,143

2,756

2,2922,596

2,399 2,354

3,061

6,932

3,328

4,403

3,315

3,777

2,463

1,537

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000


FY19 FY20

41

TRE Average Weekday Ridership

227

227

85

79

143

94

166

135

163

478

0 100 200 300 400 500 600

T&P STATION

FT WORTH INTERMODAL TRANSPORTATION CTR

RICHLAND HILLS STATION

BELL STATION

CENTREPORT STATION

WEST IRVING STATION

DOWNTOWN IRVING/HERITAGE CROSSING STATION

MEDICAL/MARKET CTR STATION

VICTORY STATION

UNION STATION

April 2020

42

TRE Average Saturday Ridership

232

200

61

59

96

75

140

91

152

432

0 50 100 150 200 250 300 350 400 450 500

T&P STATION

FT WORTH INTERMODAL TRANSPORTATION CTR

RICHLAND HILLS STATION

BELL STATION

CENTREPORT STATION

WEST IRVING STATION

DOWNTOWN IRVING/HERITAGE CROSSING STATION

MEDICAL/MARKET CTR STATION

VICTORY STATION

UNION STATION

April 2020

43


INFORMATION ITEM

Item: Operations Update Meeting Date: June 22, 2020

Wayne Gensler, Chief Operating Officer / Vice President of Bus and Paratransit, will present an updateon Operations.


INFORMATION ITEM

Item Title: System Restart Meeting Date: June 22, 2020

In March 2020, due to the growing COVID-19 pandemic, Trinity Metro began to operate a modified Sunday service

schedule that also included select Xpress Routes and services like TRE Link to continue to provide essential trips.Trinity Metro began regular service with some route changes effective June 21.

As the economy has been opening up in recent weeks, ridership has shown upward trends in most cases. There

are some parts of the service area like downtown and TCC campuses where economic activity has not fullyresumed. The routes that serve those areas are not included in the service restart on June 21. Once the courts

open the Juror Shuttle will resume service and as TCC opens the relevant routes will be reinstated on an as needed

basis.

The following service changes are included in the system restart.

Route Proposed Change VehiclesAvailable to Deploy

on Other Routes19 – Molly the Trolley23 - TCC Northeast Campus/TRE60X - Eastside Xpress61X - Normandale Xpress67X – TCC Southeast Campus Xpress113 – Burnett Plaza Lunch Line991 - Juror Shuttle

Do not yet resumeroutes on June 21.

9

44 – Central/Azle Ave. *45 - TCC Northwest Campus/Angle Ave. *

Reduce frequencyto 60 min.

2

15 – N. Main/Stockyards Reduce frequencyto 30 min.

2

* Routes 44 and 45 are interlined

Service Analysis

Weekday daily regular service hours – 1,435

Savings of daily service hours due to proposed route changes –172.2

Advantages

System is ready for ridership increase with increase in service and frequency.

Allows for an inventory of available vehicles should they be needed for busy routes to reduce over-

crowding and promote social distancing.

Wayne Gensler

June 2020

Operations ReportApril 2020

COO/VP of Bus and Paratransit

44

Fixed Route On-Time Performance

89.0%

93.0%91.0%

96.0%97.0%

96.0%

92.0%

96.0%

92.0% 92.0% 92.0% 92.0%

90.0%88.0%

89.0%90.0% 90.0% 89.6% 89.5%

60.0%

65.0%

70.0%

75.0%

80.0%

85.0%

90.0%

95.0%

100.0%


FY19 FY20 Goal Above 88%

45

FY19 11,241 15,025 16,111 24,440 15,867 20,296 13,194 12,121 9,474 11,086 9,048 8,758

FY20 9,858 11,364 10,828 19,522 16,490 12,701 13,819

Goal Above 10,200

Miles Between Road Calls

0

5,000

10,000

15,000

20,000

25,000

30,000


Fixed Route

46

FY19 0.58 0.39 0.60 0.19 0.20 0.19 0.37 0.55 0.38 0.18 0.18 0.00

FY20 0.45 0.60 0.79 0.60 0.61 0.62 0.00

Goal Below 0.15

Preventable Major Collisions

per 100K Miles

0.00

0.10

0.20

0.30

0.40

0.50

0.60

0.70

0.80

0.90


Fixed Route

47

FY19 2.53 2.54 1.80 0.56 1.18 0.95 0.74 1.28 0.75 0.74 1.78 1.12

FY20 2.45 1.81 2.77 1.61 2.02 1.66 1.74

Goal Below 1.22

Preventable Collisions

per 100K Miles

0.00

0.50

1.00

1.50

2.00

2.50

3.00


Fixed Route

48

FY19 2.72 2.35 2.40 2.42 2.17 5.50 7.58 4.40 5.47 2.95 6.77 10.11

FY20 11.82 6.84 3.56 5.62 7.68 5.18 8.68

Non-Preventable Collisions

per 100K Miles

0.00

2.00

4.00

6.00

8.00

10.00

12.00

14.00


Fixed Route

49

ACCESS On-Time Performance

80.0%

83.0%

83.0%

84.0%85.0%

86.0% 86.0%87.0%

88.0%86.0%

82.0%81.0%

76.0%

82.0%

85.0%

83.0%

90.0%

92.2%

96.6%

60.0%

65.0%

70.0%

75.0%

80.0%

85.0%

90.0%

95.0%

100.0%


FY19 FY20 Goal Above 88%

50

FY19 10,184 39,728 13,280 36,487 20,968 32,291 11,287 19,033 12,158 12,778 14,905 6,678

FY20 7,929 36,318 36,396 18,480 13,070 12,335 14,104

Goal Above 12,000

Miles Between Road Calls

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

45,000


ACCESS

51

FY19 0.00 0.00 0.84 0.00 0.00 0.00 0.00 0.00 0.82 0.00 0.00 1.66

FY20 0.00 0.00 0.00 0.00 0.00 0.00 0.00

Goal Below 0.40

Preventable Major Collisions

per 100K Miles

0.00

0.20

0.40

0.60

0.80

1.00

1.20

1.40

1.60

1.80


ACCESS

52

FY19 0.00 0.00 0.84 0.91 0.00 0.77 0.00 0.00 1.65 0.00 2.24 1.66

FY20 0.00 0.00 1.90 0.93 2.87 0.00 1.77

Goal Below 0.45

Preventable Collisions

per 100K Miles

0.00

0.50

1.00

1.50

2.00

2.50

3.00

3.50


ACCESS

53

FY19 0.76 1.68 0.00 0.00 3.97 1.55 4.83 2.25 1.65 2.35 2.98 0.83

FY20 4.42 6.61 1.90 3.71 3.83 5.79 0.00

Non-Preventable Collisions

per 100K Miles

0.00

1.00

2.00

3.00

4.00

5.00

6.00

7.00


ACCESS

54


INFORMATION ITEM

Item: Ridership Report Meeting Date: June 22, 2020

Wayne Gensler, Chief Operating Officer / Vice President of Bus and Paratransit, will present theRidership Report.

Wayne Gensler

June 2020

Ridership ReportApril 2020

COO/VP of Bus and Paratransit

55

System-wide Monthly Ridership

799,003

654,751 660,912

697,902

653,527

506,525

293,966

704,460

624,566

561,549

611,267 610,497

662,039 671,791 662,934640,286

677,702 691,939 680,475704,460

624,566

561,549

709,748

610,497

662,039 671,791 662,934640,286

677,702 691,939 680,475

0

100,000

200,000

300,000

400,000

500,000

600,000

700,000

800,000

900,000


FY20 FY19 *FY19


*FY19 YTD Ridership: 4,544,65022

4 4

22

4 4

Wkd Sat Sun


56

Fixed Route Monthly Ridership

443,633

421,893

381,025

408,994386,571

410,867427,985 430,842

416,266439,634

454,837 444,120

473,458

415,826

415,687431,894

408,529

326,418

213,431

0

50,000

100,000

150,000

200,000

250,000

300,000

350,000

400,000

450,000

500,000


FY19 FY20



4 4

22

4 4

Wkd Sat Sun


57

TRE Monthly Ridership

207,909

153,874

135,589

152,839143,268

161,629 157,357

142,035136,028

144,106 140,886 142,857

229,669

147,144

147,462

172,496

156,507

110,765

45,686

0

50,000

100,000

150,000

200,000

250,000


FY19 FY20



4 4

22

4 4

Wkd Sat Sun


58

TEXRail Monthly Ridership

32,998

39,031

33,58935,878

39,15441,919 42,637 43,757

41,94344,741

51,211

43,795

40,276

28,476

10,478

0

10,000

20,000

30,000

40,000

50,000

60,000


FY19 FY20



4 4

22

4 4

Wkd Sat Sun


* January 2019 free service included

*

59

ACCESS Monthly Ridership32,671

29,42127,646

29,44827,654

28,958 29,49031,138

27,62729,365

30,13828,560

30,614

26,966 27,03028,401

27,048

20,803

11,964

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000


FY19 FY20



4 4

22

4 4

Wkd Sat Sun


60

Other Services Monthly Ridership

20,24719,378

17,289

19,986 20,006

21,55423,370 23,041

21,211

22,67823,441

21,181

23,319

20,07419,522

21,316 21,167

20,063

12,407

0

5,000

10,000

15,000

20,000

25,000


FY19 FY20



4 4

22

4 4

Wkd Sat Sun


61

Fixed Route Revenue

$585,928

$613,564

$573,662

$641,254

$439,767

$538,239 $549,929

$497,058 $471,851

$633,106

$527,980

$586,229$589,225

$400,796

$620,615

$501,237

$365,240 $403,314

$70,495

0

100,000

200,000

300,000

400,000

500,000

600,000

700,000


FY19 FY20

FY20 YTD Ridership: $2,950,922

FY19 YTD Ridership: $3,942,34322

4 4

22

4 4

Wkd Sat Sun


62

ACCESS Revenue

$105,983

$164,368

$24,426

$80,008

$76,991

$89,904 $87,789

$98,145

$83,326$89,261 $87,078 $83,256

$123,224

$87,975

$79,730

$78,649

$79,005

$72,528

$27,717

0

20,000

40,000

60,000

80,000

100,000

120,000

140,000

160,000

180,000


FY19 FY20

FY20 YTD Ridership: $548,828

FY19 YTD Ridership: $629,46922

4 4

22

4 4

Wkd Sat Sun


63

$1.17

8.16%Recovery Ratio 11.04% 6.58% 10.46% 1.81%

Average Fare per Boarding $1.10 $3.18 $1.07 $0.96

$0.46

FY2020 - FYTD Bus ACCESS TRE TEXRail System Wide

Average Fare per Boarding $0.33 $2.32 $0.65 $0.12

System Wide

Recovery Ratio 2.01% 2.69% 2.20% 0.07% 1.71%

April 2020 Bus ACCESS TRE TEXRail

Summary

64

May COVID Service Highlights

• Began charging fares May 17th

• Provided 10,145 trips to Medical District on Fixed Route service

• Provided 8,602 medical and grocery trips on Paratransit service

• Provided 7,069 dialysis trips on Paratransit service

• Provided 377 work trips on ZipZones

• Operated 4 additional overflow runs on weekdays and 2 runs on weekends to maintain

social distancing on buses

65


INFORMATION ITEM

Item: April 2020 Marketing & CommunicationsReport

Meeting Date: June 22, 2020

Melissa Chrisman, Vice President of Marketing & Communications, will present an update on Marketing& Communications.


INFORMATION ITEM

Item Number: Marketing & Communications Update Meeting Date: June 22, 2020

PROMOTIONS – NEW

The ESSENTIAL Thank You promotion (above) includesa series of three videos expressing thanks to the TrinityMetro frontline workers who continue to move transitforward, even during the times of COVID-19. Severalmembers of the community, Trinity Metro Board ofDirectors members and area elected officials submittedmessages of thanks. The finished videos will be on ourwebsite and social media as well as shared with allemployees.

The SelfPPE promotion (right) was a way to have a littlebit of fun and engage in a friendly competition. TrinityMetro employees were encouraged to submit photos ofthemselves wearing PPE to win prizes like a day off andTrinity Metro branded Yeti tumblers. The grand prizewinner received a gift card donated by our partners atTom Thumb grocery stores. The response was strong

with 36 photo entries.

66

PAID MEDIA – NEW

CAMPAIGN NAME: TEXRAIL RIDERSHIP. DELIVERING YOU SAFELY.

TIMEFRAME: MAY – AUGUST 2020

CAMPAIGN GOAL: 21,908,928 AD IMPRESSIONS

RESULTS WILL REPORT RESULTS TO DATE AT AUGUST MEETING

RIDERSHIP GOAL: 41,023 AVERAGE MONTHLY RIDERSHIP BY AUG. 31, 2020 (6% INCREASE)

BENCHMARK: 38,701 AVERAGE MONTHLY RIDERSHIP MAY – AUGUST 2019

RESULTS: WILL REPORT RESULTS TO DATE AT AUGUST MEETING

TACTICS: OUT OF HOME – FOUR STATIC BILLBOARDS AND ONE DIGITAL BILLBOARD

67

EARNED MEDIA – MAY RESULTS

Trinity Metro was in the Fort Worth Business Press: Trinity Metro adjusts for Fort Worth curfew.

The City of Fort Worth website published an article: Trinity Metro services reduced during curfew hours.

CEO and President Bob Baulsir was quoted in a Texas Contractor article: Trinity Metro to receive $55million from CARES Act funds.

Wayne Gensler, vice president and COO of bus and paratransit, was quoted on the City of Crowleywebsite: On-demand ZIPZONE arriving in Crowley on June 1.

Trinity Metro’s latest ZIPZONE is featured on the City of Fort Worth website: New transit option inCrowley starts June 1.

Trinity Metro was included in an article on the City of Fort Worth website: Memorial Day closingschedule.

Bob Baulsir, CEO and president, was quoted in a Fort Worth Star-Telegram article: Trump tweets aboutsending COVID money to Dallas for transit. What about Fort Worth?

Bob Baulsir was quoted in a Fort Worth Business Press article: Trinity Metro to get $55 million fromCARES Act funds.

Trinity Metro was included in a Mass Transit article: What’s normalizing first for transit? Fare collection.

Trinity Metro was featured in a Progressive Railroading article: Trinity Metro to receive $55 million inCARES funding.

Fred Crosley, CFO and vice president of finance, was quoted in a WBAP news radio story: TrinityMetro receives $55 million from CARES Act funds.

Bob Baulsir, president and CEO, was quoted in an article on the City of Fort Worth website: TrinityMetro to get $55 million from CARES Act funds.

Trinity Metro was mentioned in a Trains Magazine article about national transit updates: News WireDigest for May 14: NJ Transit approves contract to replace bridge damaged by Hurricane Sandy; FortWorth’s Trinity Metro to resume fare collection.

Trinity Metro was featured on the Texas Patch website: Fort Worth: Trinity Metro ticket collectionsresume May 17.

Trinity Metro was mentioned in a Progressive Railroading article: Pandemic update: Trinity Metroresumes fare collection; SEPTA defers fare increases.

Wayne Gensler, vice president and chief operating officer for bus and paratransit, was quoted in a Cityof Fort Worth website article: Trinity Metro ticket collections resume May 17.

Trinity Metro’s buses were mentioned in a Fort Worth Star-Telegram article: Here’s how Hemphill Streetmight become an extension of Fort Worth’s Near Southside.

Trinity Railway Express was included in a Harlem World Magazine article: How to successfully move toDallas from Harlem or Hollywood.

68

SHARED MEDIA – MAY RESULTS

SHARED MEDIA RESULTS MAY SUMMARY: SOCIAL MEDIA

TOTAL ENGAGEMENTS: 1,878

TOTAL MESSAGES SENT: 50

TOTAL FOLLOWERS GAINED: 106

TOTAL IMPRESSIONS: 149,528

OWNED MEDIA – MAY RESULTS

OWNED MEDIA RESULTS MAY SUMMARY: GOVDELIVERY EMAIL/TEXT MARKETING

BULLETINS SENT: 9

TOTAL RECIPIENTS: 53,796

EMAIL OPENS: 11,707

EMAIL OPEN RATE: 24%

LINK CLICKS: 1,070

TOTAL SUBSCRIBER PROFILES 18,917 (+399)

TOTAL SUBSCRIPTIONS 149,395 (+3,506)

69

OWNED MEDIA RESULTS MAY SUMMARY: TRINITY METRO BLOG

TOP PERFORMING BLOG POSTS

• Social Distancing on Board | 199 Page views, 176 Sessions• Bikes on Buses and Trains | 25 Page views, 10 Sessions• Explore Fort Worth at Home | 18 Page views, 6 Sessions• Stay at Home Event and Activities | 14 Page views, 6 Sessions• Parking at TEXRail Stations | 8 Page views, 5 Sessions

OWNED MEDIA RESULTS MAY SUMMARY: TRINITY METRO WEBSITE

TRINITY METRO EASYRIDE – MAY RESULTS

Total EASYRIDE organizations Total EASYRIDE registeredparticipants

Monthly EASYRIDE revenue(includes online and in-person sales)

70 (+/- 0) 1,631 (+53)*

*includes City of Fort Worth

$1,460**

**fare collection resumed May 17

0

10000

20000

30000

40000

50000

60000

70000

80000

Visitors Page views COVID page

Website Data

April May

Page viewsAverageTime OnPage

Sessions% NewSessions

New UsersPages perSession

AverageSessionDuration

395 2:37 228 69.5% 197 2.25 1:27

70


INFORMATION ITEM

Item: Customer Relations Report Meeting Date: June 22, 2020

Detra Whitmore, Vice President of Customer Experience, will present an update on CustomerRelations.

Detra WhitmoreVice President of Customer Experience

Customer Relations ReportJune 2020

71

By The NumbersCUSTOMER CARE CALLS

24,659

24,425

28,08627,563

27,830

24,809

27,358

29,701

28,809

24,772

28,955 27,53929,415

24,908 26,329 26,213

28,328

31,665

26,919 26,988 27,595

26,61326,219

16,42916,100

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

Jun Jul Aug Sept Oct Nov Dec Jan Feb March April May

FY2018 FY2019 FY2020

D. Whitmore 5/2020

72

23

Top Customer Commendations

• Helpful Driver – Fixed Route• Helpful Rep – Customer Care• Helpful Driver – ACCESS• Helpful Transit ENVOY

Customer Satisfaction

5

2

3

0

1

2

4

2

1

0

1

2

3

4

5

6

March April May

Commendations

Customer Care ACCESS Fixed Route

D. Whitmore 5/2020

73

35

0

18

10

5

48

43 44

0

10

20

30

40

50

60

March April May

Complaints

TEXRail ACCESS Fixed Route

Customer Satisfaction

Top Customer Complaints

• Late Bus• Passed by passenger at stop• Late ACCESS pick ups• Routes missing due to Covid 19

176

D. Whitmore 5/2020

-84-84

74

Customer RelationsADOPT-A-STOP INITIATIVE

13

19

24

28

0

5

10

15

20

25

30

FY2017 FY2018 FY2019 FY2020

Adopted Stops

Goal

+1

D. Whitmore 5/2020

75

Vanpool Program

75 73 75 76

61

8482 83

495 492 495499

454

545 534539

0

100

200

300

400

500

600

October November December January February March April May0

10

20

30

40

50

60

70

80

90

Vanpool Number of participants

• 0 vans termed

• Currently have 28 vans that aresuspended- not operating

• Customer Survey – kick off June15

Goal: Increase vanpool groups by25% by end of calendar year 2020.

76

FINANCE & AUDIT COMMITTEE

INFORMATION ITEM

Item: Finance Update Meeting Date: June 22, 2020

Fred Crosley, Chief Financial Officer/ Vice President, will present an update on Finance.

As of April 30, 2020(Unaudited)

CURRENT ASSETSCash reserved for Operations and Insurance Claims $11,000,000Cash restricted for Rail Vehicles 805,819Unrestricted cash and cash equivalents 39,592,715Receivables 14,529,052Inventory 2,081,885Prepaid 2,539,482

Total Current Assets 70,548,954FIXED ASSETS

Work in Progress 36,406,346Land 155,308,134Buildings 152,349,638Building Improvements 4,106,338Machinery and Equipment 362,987,873Improvements other than Buildings 733,392,207Intangible Assets 18,897,291

1,463,447,826Less: Accumulated Depreciation & Amortization (294,138,890)

Total Fixed Assets 1,169,308,937

TOTAL ASSETS $1,239,857,891

LIABILITIES AND NET ASSETS

CURRENT LIABILITIESAccounts Payable and Accrued Liabilities $19,525,563Payroll Liabilities 4,246,716Unearned Revenue 1,498,499Unearned Grant Revenue 805,819Cash Held for FWTA Scholarship Fund 58,193Current portion of LT Payable to State 137,764Current portion of LT TEXRail Loan 60,000,000Current portion of LT Due Grapevine 5,156,382

Total Current Liabilities 91,428,936

LONG TERM LIABILITIESLong Term Payable to State 2,623,826Long Term Payable to City of Grapevine 3,588,341TEX Rail Loan 60,000,000

Total Long Term Liabilities 66,212,167

TOTAL LIABILITIES $157,641,103

NET POSITIONNet Investment in Capital Assets $1,014,291,660Operating and Insurance Reserve 11,000,000Restricted (Escrow Reserve) 2,000,000Unrestricted 54,925,128

TOTAL NET POSITION $1,082,216,788

Balance SheetFort Worth Transportation Authority

77

Actual Budget VarianceOperating Revenue: Fares

Multi Modal Fares $4,003,564 $4,480,221 ($476,656)ACCESS Fares 548,830 640,163 (91,333)Easy Ride & Corporate 393,149 335,412 57,737

Other RevenueSales Tax 44,811,102 47,562,633 (2,751,531)Advertising 291,669 291,669 0Rental Income 465,855 453,773 12,082Other 614,257 677,798 (63,541)Total Operating Revenue: 51,128,426 54,441,669 (3,313,243)

Federal/State/Local Income:Operating Assistance Grants 910,029 606,393 303,636Grapevine Contribution 5,475,756 6,242,290 (766,533)Contributions from Partners 874,545 1,393,602 (519,058)Total Assistance Income 7,260,330 8,242,285 (981,955)

Total Revenue $58,422,710 $62,683,955 ($4,261,244)

Operating Expenses Fixed Route Operations

Salaries & Fringe Benefits $15,316,347 $14,466,561 ($849,786)Services 767,468 1,704,432 936,964Fuels & Lubricants 524,603 895,215 370,612Tires & Tubes, Materials and Supplies 1,450,090 1,139,152 (310,938)Utilities 55,109 12,129 (42,980)Insurance 0 0 0Other 10,002 14,548 4,546 Total Fixed Route Operations 18,123,619 18,232,037 108,417

ACCESS OperationsSalaries & Fringe Benefits 3,262,631 3,551,940 289,309Services 2,595,943 2,315,104 (280,839)Fuels & Lubricants 135,961 278,200 142,239Tires & Tubes, Materials and Supplies 240,072 339,083 99,011Utilities 54,117 27,825 (26,292) Total ACCESS Operations 6,289,699 6,519,052 229,353

TRE OperationsSalaries & Fringe Benefits 42,276 69,796 27,521Services 8,236,960 8,616,375 379,415Other 1,870 840 (1,030) Total TRE Operations 8,290,097 8,687,011 396,914

TEXRail OperationsSalaries & Fringe Benefits 282,434 291,303 8,869Services 8,284,138 8,133,965 (150,173)Other 5,138,685 5,195,752 57,066 Total TEXRail Operations 13,705,258 13,621,020 (84,238)

General & AdministrativeSalaries, Wages & Fringe Benefits 7,653,015 8,127,738 474,723Legal Services 260,817 296,405 35,587Security Services 962,637 1,452,542 489,905Other Professional Services 1,971,386 2,561,473 590,088Vehicle & Facilities Maintenance 983,676 1,450,638 466,962Utilities 666,569 835,862 169,292Other General & Administrative 2,844,522 3,155,571 311,049 Total General & Administrative 15,342,622 17,880,228 2,537,606Total Operating Expenses: $61,751,295 $64,939,347 $3,188,053

Operating Income / (Deficit) ($3,328,585) ($2,255,393) ($1,073,192)

Capital Grants 19,553,403 19,843,403 (290,000)Investment Income 718,835 1,443,867 (725,032)Depreciation (32,038,259) (26,611,095) (5,427,164)Interest expense (41,760) (41,760) 0

Net Income / (Deficit) ($15,136,365) ($7,620,978) ($7,515,387)

Fort Worth Transportation Authority Statement of Revenues and Expenses

Fiscal Year to Date April 30, 2020(Unaudited)

78

committee information packet...2020/06/22 · committee information agenda (via telephone...

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