FEEDBACK REVOLUTION QR

The business solution for client retention and increased referrals!

EXECUTIVE SUMMARY

The Model

The Opportunity

The Potential

• Bringing Guest Feedback to a New Level and Value

• Increase Guest Revenue and Happiness

• You Decide

WHAT WE’RE GOING TO COVER

Situation Overview Old vs. New Why? Q&A

www.feedbackrevolutionqr.com

The economy is struggling at best and

people are demand more for less. The internet

gives people information, opinions and deals. How

do you retain, attract, generate referrals and

grow during these times?

SITUATION OVERVIEW

THE GOOD OLD DAYS

Customers told the

owner what they liked and

didn’t.Direct

feedback!

DID YOU KNOW

Charles Darwin's half cousin invented the “modern” questionnaire…

Estimated 1899

The Comment Card

It’s not direct feedback but gave businesses the illusion that they

knew what was happening!

FAST FORWARD TO 2011

BUT THERE ARE PROBLEMS…

70% of guests don’t fill them out

Wrong questions - 0 correlation to future growth

Tabulation It’s not actionable -

information

LET’S NOT FORGET

Never taken out of folio

Only the positive ones make it to the office

Only “good” customers get them

The receipt mistake - FORGOTTEN

IT’S TIME

MUSEUM

CHECK OUTWWW.FEEDBACKREVOLUTIONQR.COM

Thank you!