comm in the workplace presentation finished

8/3/2019 Comm in the Workplace Presentation Finished

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Members : Jillian Cheong Mun WeiRebecca Tan TolulopeRex Teo

Kenneth Lean


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Problem Biases

- Boss chose to promote staff that is more

popular instead of the international staff whohas more experience in the organization


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Litigation

Employees may bring the issue to court if the bosscontinues with racial discrimination

Loss of employees

Company is at risks of losing good and hardworkingemployees

Wasted time

Managers throw away dozens of hours each year from

dealing with bias-related conflicts.


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Apply principles to an organization

Assure that the organization recognizes, value andaffirm the diversity in the workplace

Helps enhance quality of the organization

Take pride in various achievements and celebrate thedifferences

Understand the benefits of workplace diversity Increase greater teamwork, thinking outside the box,

mutual understanding and respect


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Problem Lack of cultural awareness

- The male employee seems to be unaware of

Muslim culture where they have to fastduring the 8th month.


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Prevents staffs from communicatingefficiently

This will eventually lead to lost of respect, trust

and interest among the staff

Lack of communication among staffs develops anunhealthy atmosphere in the organization.

Stress and tension

Results in low outsource along with poor incomeand shortage of cooperation and understanding.


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What must we know?

We must build cultural knowledge.

We should treat people as individuals.

Cultural knowledge must be implemented.


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Try and learn a bit more about other culturesand countries.

Information is easily found on the internetand in books. Ask your colleagues. Start to build some sort of cultural

awareness.


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Information in other cultures is usually basedon generalizations.

This means that the information will not applyto every single member of that culture.

Be aware of this and try and deal with people

as individuals.


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If you have discovered some usefulinformation about a culture that is

represented in your multicultural team put itto the test. It is only by putting these things into action

that you will come to see the benefits andlearn more.


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Problem: Stereotyping.

A boss of an organization picks his potentialemployee through stereotyping his or herbackground without looking into furtherinformation.


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Provide intercultural training in theworkplace for every employee, including high

positioners in an organization.


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A common observation people make aboutintercultural awareness training is that it

stereotypes people. The fact that intercultural training presents

information on a particular nationality orculture is taken to be a negative attribute,

i.e. that we box people with rigid labels thatcorrelate to their behavior, values or actions.


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Intercultural training must therefore provide people withsome sort of standard against which they can makereference.

This is done through "generalizations"not stereotypes. Generalizations are different from and far more reliable

than stereotypes. What intercultural training does is observe a people,

pinpoint commonalities and draw certain conclusions

based on these. For example, an intercultural researcher or trainer working

and/or living in Kuwait is able to make a few accurate, butat the same time, general statements about the Kuwaitis.


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A salient point to note is that interculturaltraining discourages participants from using

blanket views of peoples. The spirit andethos of intercultural training is to encouragepeople to discover one another throughpersonal interaction.


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What intercultural training does provide people who feel they need to know more

about a country before working or living there

with a safety net. This safety net provides them with a safe form of

reference when they are unsure about anintercultural situation. Once that person actuallygoes though the experience of meeting someone,conducting negotiations or entertaining a guestthey can then discard the safety net and refer totheir own experiences.


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As we can see, being sensitive to interculturaldifferences is a need for many people. In a

world that is constantly shrinking, coming toknow and appreciate the cultural differencesbetween us is paramount to ensuring thefuture is one of co-operation and mutualsuccess.


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comm in the workplace presentation finished

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