TRAINING AND DEVELOPMENT

Collegiate SoftballUmpires Association

TRAINING AND DEVELOPMENT

CSUA is THE umpiring group of choice Assigns all or a portion of

11 conferences Divisions I, II and III NAIA Junior Colleges

80 plus schools In 6 States

TRAINING AND DEVELOPMENT

CSUA is THE umpiring group of choiceCSUA is one of the MOST sought after umpiring

groups Have more NEW requests annually than we have staff

TRAINING AND DEVELOPMENT

CSUA and umpiring is a business, plain and simple Client / Vendor Relationship A basic Supply and Demand Scenario

Supply – Product Quality CSUA Umpires

Demand – Consumer (Universities and Colleges) A Product that meet their demands

• Ample Quantity

• Quality

TRAINING AND DEVELOPMENT

The What If What if We Can Not Supply the Numbers of Umpires Required?

Lose the Contract

TRAINING AND DEVELOPMENT

The What Ifs What if We Can Not Supply the Numbers of Umpires Required?

Lose the Contract What if We Can Not Supply the Quality They Require?

The What Ifs What if We Can Not Supply the Numbers of Umpires Required?

Lose the Contract What if We Can Not Supply the Quality They Require?

TRAINING AND DEVELOPMENT

The What Ifs What if We Can Not Supply the Numbers of Umpires Required?

Lose the Contract What if We Can Not Supply the Quality They Require?

Lose the Contract

The What Ifs What if We Can Not Supply the Numbers of Umpires Required?

Lose the Contract What if We Can Not Supply the Quality They Require?

TRAINING AND DEVELOPMENT

The What Ifs What if We Can Not Supply the Numbers of Umpires Required?

Lose the Contract What if We Can Not Supply the Quality They Require?

Lose the Contract

CSUA will always need QUALITY umpires

And Quality comes from Training and Development

The What Ifs What if We Can Not Supply the Numbers of Umpires Required?

Lose the Contract What if We Can Not Supply the Quality They Require?

Lose the Contract

5 Steps to Provide a Quality Product

Annual CSUA Training MeetingNCAA Online Test

eOfficials.com

5 Steps to Provide a Quality Product

Game Reports and Importance of Each Umpire to Assigner Game Results

Advise Assigner of any issues or potential issues Coaches Report about Umpiring Crew

Let CSUA know if our PRODUCT is meeting the CLIENT’S needs Advise CSUA of any Game issues

5 Steps to Provide a Quality Product

Game Reports and Importance of Each Umpire Partner Reports

For Your Partner Would not be here if CSUA did not think you were already a quality

umpire• We are looking for ways to improve our product.

5 Steps to Provide a Quality Product

Game Reports and Importance of Each Umpire Partner Reports

For Your Partner Identify a continual mechanics issue that is occurring game after game

• This should have been also discussed at your post game Identify a continual rule(s) misinterpretation issue that is occurring

game after game• This should have been also discussed at your post game

Collaborate Coaches reports we get

5 Steps to Provide a Quality Product

Game Reports and Importance of Each Umpire Partner Reports

For CSUA Assist our Umpire (A CSUA product) in correcting the continual

mechanics issue or a rule misinterpretation. Identify an improper mechanic or rule misinterpretation that is

occurring in several of our umpires• Send a message to our umpires with the correct information.

• Add it to our training programs

5 Steps to Provide a Quality Product

Game Reports and Importance of Each Umpire Partner Reports

For the Coaches and AD's Let our customers / clients know that we have identified the issue and

are correcting it.

5 Steps to Provide a Quality Product

Evaluations by staff throughout the season at Games Collaborate the reports we receive

We can have a short post game with the crew and, WITHOUT anyone knowing we got reports, we can help our umpires correct an improper mechanic or misinterpreted rule. We are looking to improve our product!

Identify umpires for post season work Identify umpires for higher level assignments Do an evaluation at an umpires request

5 Steps to Provide a Quality Product

Evaluations by staff throughout the season at Games Collaborate the reports we receive

We can have a short post game with the crew and, WITHOUT anyone knowing we got reports, we can help our umpires correct an improper mechanic or misinterpreted rule. We are looking to improve our product!

Identify umpires for post season work Identify umpires for D1 level assignments Do an evaluation at an umpires request

Fall ball on field training and evaluation opportunities

Reports

Umpire Responsibilities – for EVERY game Contact the School and your Partner

A minimum of 24-hours in advance

Reports

Reports

Umpire Responsibilities – for EVERY game Contact the School and your Partner Provide a Umpire Game Form to both coaches

Items Coaches will report on Mechanics Technical Competence Professionalism Communications

Click Here forUmpire Game Form for both coaches

Remember the PRE-Game Requirements of contacting the school and your partner!

Click on 2-person handout(No 3-person yet)

Two forms per page

Cut it in two - neatly

Fill it out – full names

4-15-09 Pittsburgh Steelers

Phoenix CardinalsMike Tomlin

Santonio Holmes

Password Protected – all lower case

coacheval

all lower case

Reports

QuestionsAbout the Coaches

Evaluations?

Reports

Umpire Post-Game Reports Umpire to Assigner Post Game Results Umpire Partner Evaluation Report

Umpires POST-Game Required Reports

umpireeval

all lower case

Reports

Umpire Post-Game Reports Mandatory Done on-line Filed ASAP but no later than 24-hours after the game www.csua1.com (a one not an L) Umpires button Password protected to stop Spamming

umpireeval All lower case

Umpires Post-Game Report to Assigner – click on Assigner’s name

List of Home teams with Assigner’s Name

List of Home teams with Assigner’s Name

Unusual plays, situations and circumstances ONLY

Rule(s) Interpretation or mechanic(s) issue(s)

Reports

Umpire to Assigner Post Game Results 99% should be mundane Tell the Assigner about UNUSUAL plays, situations and

circumstances only. Rule(s) or Mechanic(s) questions

If it’s serious or you expect the school to callDenny Mader – you call him first!

Error on the side of safety!

QuestionsAbout the

Post Game Report?

Umpire’s Partner Report

Same things the coaches are telling us

99% of these reports should be all 3’s –

3’s mean they are doing their job correctly.

Reports

Umpire Partner Reports CSUA is looking for ways to improve our product; NOT looking to

pounce on members of our staff. Identify a continual mechanics or rule(s) misinterpretation issue

that is occurring game after game – by CSUA or by the umpire. Collaborate Coaches reports we get The only report online now is 2-person 99% of the reports should be all 3’s Do the report while the thoughts are still fresh

QuestionsAbout the Partners

Evaluations?

Collegiate SoftballUmpires Association

CSUA - Tomorrow and Beyond!

CSUA is THE umpiring group of choice and one of the MOST sought after umpiring groups

CSUA is a business, plain and simple; its products are umpires; its’ clients are conferences and schools

CSUA will always need QUALITY umpiresQuality comes from Training and Development and

being a ProfessionalProfessionalism comes from caring – about who you

are, how you act and who you represent

CSUA - Tomorrow and Beyond!

You are CSUA!

Represent it with Pride!