collaboration common solutions group may 10, 2002 joan k. lippincott coalition for networked...
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CollaborationCollaboration
Common Solutions Group May 10, 2002
Joan K. Lippincott
Coalition for Networked Information
OverviewOverview
Collaboration, cooperation, and Collaboration, cooperation, and exchange relationshipsexchange relationships
Types of IT/library Types of IT/library collaborationcollaboration
Improving collaborationImproving collaboration
CNI: a collaborative organizationCNI: a collaborative organization
Sponsors - EDUCAUSE and ARLSponsors - EDUCAUSE and ARL ProgramsPrograms Working TogetherWorking Together New Learning CommunitiesNew Learning Communities University PressesUniversity Presses AssessmentAssessment
What does it mean?What does it mean?
CollaborationCollaboration PartnershipsPartnerships TeamworkTeamwork CooperationCooperation Exchange relationshipsExchange relationships
Exchange relationshipsExchange relationships
One entity works for anotherOne entity works for another One unit sets goals and One unit sets goals and
parametersparameters Another unit carries out work Another unit carries out work
and receives something in and receives something in exchangeexchange
NOT collaborationNOT collaboration
CollaborationCollaboration
Mutual goal-settingMutual goal-setting Each unit contributes Each unit contributes
resourcesresources Each entity or individual Each entity or individual
contributes unique skillscontributes unique skills Group and individual Group and individual
accountabilityaccountability Both benefit from the productBoth benefit from the product
Do you want to collaborate?Do you want to collaborate?
Requires more time than Requires more time than cooperationcooperation
Requires input of resourcesRequires input of resources Does not require mergerDoes not require merger May result in a richer productMay result in a richer product
CollaborationCollaboration
Institutional Institutional goalsgoals
Need for skillsNeed for skills Pooling Pooling
resourcesresources Institutional Institutional
mindsetmindset
Lack of admin. Lack of admin. SupportSupport
StereotypesStereotypes Budgetary Budgetary
controlcontrol Silo mentalitySilo mentality TimeTime
Promoting Hindering
Examples of collaborationExamples of collaboration
Infrastructure/middlewareInfrastructure/middleware ServicesServices Campus information productsCampus information products PoliciesPolicies Education and staff developmentEducation and staff development Digital content developmentDigital content development FacilitiesFacilities
Infrastructure/MiddlewareInfrastructure/Middleware
AuthenticationAuthentication DRMDRM MetadataMetadata Course management systemsCourse management systems SecuritySecurity PreservationPreservation AssessmentAssessment
ServicesServices
Information commonsInformation commons One stop shoppingOne stop shopping Information/Help DeskInformation/Help Desk Reference/ConsultingReference/Consulting
Campus information productsCampus information products
Seamless environments for Seamless environments for student servicesstudent services
Campus portalsCampus portals ““My University”My University”
PoliciesPolicies
Intellectual propertyIntellectual property PrivacyPrivacy Acceptable behaviorAcceptable behavior
Education and staff Education and staff developmentdevelopment
Faculty workshopsFaculty workshops Student teaching/learningStudent teaching/learning Staff workshopsStaff workshops
Digital content productsDigital content products
Digital library projectsDigital library projects E-journalsE-journals Large databasesLarge databases Institutional repositoriesInstitutional repositories
FacilitiesFacilities
Information commonsInformation commons Teaching,learning, technology Teaching,learning, technology
centerscenters Media centersMedia centers Development opportunitiesDevelopment opportunities
http://www.dartmouth.edu/~collab/
Collaborative facilitiesCollaborative facilities
Improving collaborationsImproving collaborations
CommunicationCommunication Group compositionGroup composition Group processGroup process
CommunicationCommunication
Spend time developing a Spend time developing a common vision and shared common vision and shared meaningmeaning
Understand what each Understand what each member of the group doesmember of the group does
CommunicationCommunication
Develop a shared vocabularyDevelop a shared vocabulary Focus on goals for the Focus on goals for the
institution or user communityinstitution or user community
Group compositionGroup composition
Rationale for participationRationale for participation Balance groups, committees, Balance groups, committees,
and teamsand teams Library/ITLibrary/IT GenderGender Skill setsSkill sets
Group processGroup process
Discuss and develop a common Discuss and develop a common approach to the work processapproach to the work process Do librarians value discussion and Do librarians value discussion and
believe it’s important just to talk?believe it’s important just to talk? Do computing professionals want Do computing professionals want
to make quick decisions and get to make quick decisions and get to work?to work?
Group processGroup process
Large carrier ship vs. Large carrier ship vs. speedboatspeedboat
““Meeting culture” vs. Meeting culture” vs. “Meetings are anathema”“Meetings are anathema”
““Think it over carefully” vs. Think it over carefully” vs. “Just figure it out”“Just figure it out”
Successful collaborationsSuccessful collaborations
Shape a common purposeShape a common purpose Agree on performance goalsAgree on performance goals Define a common working Define a common working
approachapproach Develop complementary skillsDevelop complementary skills Hold the group accountableHold the group accountable
Katzenbach and Smith, 1993
