collaboration and partnership – a beneficial alliance or forced marriage? karen cherrett 22 june...
TRANSCRIPT
Collaboration and partnership – a beneficial alliance or forced marriage?
Karen Cherrett
22 June 2012
© PA Knowledge Limited 2007. 2
What we are going to cover …….
• Why work together?
• What does success look like?
• It’s a relationship….stupid!
• Lessons learned……
• ……..and often repeated
• How do we ensure success?
• What’s next?
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Failure to embrace joint working leads to…….
• Organisational rivalry
• Poor communication
• Lost opportunities
• Misunderstanding
• Wasted effort / duplication = added cost
• Increased risk to end users
• Adversarial relationships
• Lost intellectual capital
• Failure to achieve optimal outcomes ISOLATION
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The gain outweighs the pain
• Common goals consistently and enthusiastically articulated
• Team spirit / positive attitudes / focus on delivery
• Open and frank communications
• Mutual trust / respect for differences
• Business systems integrated and processes aligned
• Knowledge is managed and shared
• Working across boundaries for benefit of common customers
• Staff retention / high productivity
• Customers see outcomes delivered / their needs are a priority for local governance
COLLABORATION
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Like any relationship…….it takes effort, energy and honesty
It is a relationship … it centres on the way individuals behave
It is not the only game in town …… decide when it is right for you
It can be inspirational ………
……. and even fun
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Lessons from strategic supply partnerships – our survey said…….
© PA Knowledge Limited 2007. 7ICF Development 4th March 2008
Principles for operating in Partnership
Six principles of successful partnership working are:
Recognise and accept the need for partnership
Develop clarity and realism of purpose
Ensure commitment and ownership
Develop and maintain trust
Create clear and robust partnership arrangements
Monitor, measure and learn
– CLG (formerly ODPM Partnering Taskforce)
Measuring the principles in practice
© PA Knowledge Limited 2007. 8ICF Development 4th March 2008
Be clear about where you start and when you disengage
© PA Knowledge Limited 2007. 9ICF Development 4th March 2008
Establish a common purpose
© PA Knowledge Limited 2007. 10ICF Development 4th March 2008
Develop a performance-driven (outcome focused) measurement approach
© PA Knowledge Limited 2007. 11ICF Development 4th March 2008
Build joint governance, mutual capabilities, mechanisms for non conformity
© PA Knowledge Limited 2007. 12ICF Development 4th March 2008
Drive culture and change around collaborative relationship
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Challenges to overcome
•Heightened need for organisational clarity and forward (joint) planning
•Active management of all stakeholders
•Reduced DIY management - need consider others and impact on their plans
•Negotiate not direct to achieve best results
•Autonomy (autocracy) no longer rules okay) - compromise is the new king
•Accountability for actions where others are responsible
•Loss of blame culture
•Have to think beyond the organisation
•More complex budgeting
CELEBRATE SUCCESS
JOINTLY MANAGE IMPACTS OF FAILURE
LOOK FORWARD - MOVE ON……..!
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To re-cap - people need people to be successful
Common purpose
Develivers value to all
CredibilityConfidence
Trust
Continually developing relationship
Continuity / Commitment
Colaboration and
partnership
Ingredients for success
© PA Knowledge Limited 2007. 15
Good luck - any questions?
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I hope you’ll all live happily ever after……..!