TECHNICAL ADDENDUM

Skills

• Clean driving license.

• Campus networking and IT experience

• Highly proficient in LAN, WAN, and network installation.

• Installing Cat5 Cabling & Patch panels

• Repair, install, upgrade, and maintain desktop and notebook computers

• Extensive knowledge of technology terms and developments.

• Exceptional customer service skills, account management, follow up, and sales.

• Excellent written and verbal communication skills.

• Ability to write engaging technical documents to assist users in software usage.

• RAID Configuration.

• TCP/IP, DHCP, DNS, WINS, ARP, FTP, Telnet, DSL/Cable, Cisco/Nortel switches, hubs, routers,

SMTP, POP3, NAT, VPN, VLAN, LAN/WAN

Apple iOS integration (mobile email, site access).

Wireless Network Configuration and administration.

Servers Microsoft Devices Macromedia

Windows Server 2008 Microsoft Outlook Apple Mac Dreamweaver

Active Directory Microsoft Office iPhone/iPad Fireworks

LDAP One Note Dell ML-6000 Photoshop

DHCP/DNS Project BASP 1820/1920

Group Policy Windows mail

IIS

NPS Network Policy Server

Radius Server

SBS-Exchange

NT 4 Server.

Novell. Netware 3x - 4.11 - 5

Small Business Server 4.5

Workstations Service Management Tools Other Applications Software Applications

NT Workstation Sunrise Help Desk Firefox Paragon

2000 Professional Sunrise Sostenuto Open Office Partition Magic

Windows XP, 7 & 8 Safari PC Anywhere

Thunderbird Symantec Backup Exec

Wireshark Veritas Backup

Groupwise WMware

VNC, VOIP

NPM

Network Hardware Network Protocols Switches Smart Phones

Bluesocket Controller VPN, VLAN, LAN/WAN Avaya Nortel Android

Juniper Firewall TCP/IP, DHCP, DNS, WINS Cisco Blackberry

Paloalto Firewall HTC

Nortel Networks Windows Mobile

Nortel VOIP iPhone