coles - the future of retail - craig rispin - 21 july 2015
TRANSCRIPT
The Future of Retail for:
by Craig Rispin, Business Futurist
Craig Rispin CSP
“Craig we’ve seen more change in the last 3 years
than in the last 30.”
Technology Changes Exponentially
People Think Linearly
People
Business Technology
Life SciencesWork/Life Shift A
cceleration
Age Wave
Education Re-Engineering
Global Nomads
Free Agency
End ofRetirement
Emerging Models
SharingEconomy
MarketingMegatrend
TrustEconomy
Machine Learning
Cloud Computing
SecurityScare
Coworking &Collaboration
Massively Mobile
Internet ofThings
Big Data
A.T. Kearney Studied Why Strategic Planning Sessions Tend to Fail...
Strategy Formulation What Goes Wrong?
Lack Of Understanding Of Future Trends (88%)
Little Understanding Of Internal Capabilities (87%)
Too Much Of A Top-Down Approach (84%)
Not Enough Logical Thinking (84%)
Did You Know - That in 2028?
Video Discussion
Discuss with a Partner:
What Did You Find Most Interesting in the Video?
We’re Living in a World of Exponential Change
Where iPhones are More Valuable Than Oil
And 101 Companies are Valued at More Than
$1Billion
With More Competitors Than Ever Before...
It’s Good That The Next Generation Likes
Retail...
MILLENNIALS PREFER SHOPPING IN STORES AS OPPOSED TO SHOPPING ONLINE
LET’S HAVE A LOOK AT THE NUMBERS:
Source: "Who are the Millennial shoppers? And what do they really want?" from Outlook 2013, No. 2, an Accenture publication.
Millennials Prefer Retail
YET ECOMMERCE IS BOOMING
Source: http://www.statista.com/statistics/272391/us-retail-e-commerce-sales-forecast/
AND AMAZON’S BUSINESS MODEL SEEMS LIKE A BETTER FIT FOR GROWTH…
Source: http://netonomy.net/2014/06/23/amazon-vs-walmart-comparison-in-one-essential-chart/
That Can Wipe Out a 100 Year Old Company
The Future of Retail is: Beautiful, Connected,
Data Driven, and Omni Channel
Design for Retail:Important to Drive Sales?
What Store Sells the Most per Square Feet?
Apple $7,000 PSFor $650 PSM
www.retaildesigninstitute.orgTrendcast 2015 | Retail Asia Expo & Conference, Hong Kong © Retail Design Institute 2015 42
SUPERMARKETS | 1ST PLACE KING RETAIL SOLUTIONS, FRESH ST. FARMS, SURREY, BC
www.retaildesigninstitute.orgTrendcast 2015 | Retail Asia Expo & Conference, Hong Kong © Retail Design Institute 2015 61
LIFESTYLE, HEALTH & WELLBEING | 1ST PLACE TPG ARCHITECTURE, THE RED DOOR, NEW YORK
www.retaildesigninstitute.orgTrendcast 2015 | Retail Asia Expo & Conference, Hong Kong © Retail Design Institute 2015 65
PHARMACY | AWARD OF MERIT MARKETING JAZZ, BOTICANA PHARMACY, JAEN, SPAIN
www.retaildesigninstitute.orgTrendcast 2015 | Retail Asia Expo & Conference, Hong Kong © Retail Design Institute 2015 64
PHARMACY | AWARD OF MERIT ALESSANDRO LUCIANI DESIGNER, DR. FLEMING PHARMA & HEALTHCARE, MILAN
www.retaildesigninstitute.orgTrendcast 2015 | Retail Asia Expo & Conference, Hong Kong © Retail Design Institute 2015 95
Landini Associates CLIENT PROJECT DATE PAGE
Design and Brand Consultants T2 T2 CASE STUDY 15.01.11 14
T2B ArrivesSydney Westfi eldT2B Arrives | Sydney Westfield
And Retailing is More Sophisticated Than
Ever Before...
It’s Like a Couple Clips Out of Minority Report...
Real-Time Analytics
Personalised Contextual Advertising
Data-Driven Retail
Can You Know What’s Working In-Store
In-Realtime?
Heat Mapping Retail:Real Time Analytics
Can You Know Who’s In-Store and Deliver a Custom Experience?
Can You Deliver Realtime Education &
Promotions?
Digital Signage:with Anonymous Video Analytics
You Can Do Some Amazing Things with
Digital Signage
Plus - Your Digital Signage Network Could
Be a Profit Centre!
82% of Companies Using Digital Signage
are Very Satisfied
Omni Channel
Craig Rispin CSP