coffeeclub_ninja metrics 2014
DESCRIPTION
22.oct, 8th CoffeeClub, Ninga Metrics PTTRANSCRIPT
www.NinjaMetrics.com
Katana® Social Analytics Engine
Ninja Metrics is the creator of Social Value™, a precise measurement of how users influence each other and how much that
influence is worth. Ninja Metrics’ key offering, The Katana® Social Analytics Engine, uses predictive analytics and automated
social graph analysis to help companies identify, understand, monetize and keep their most valuable, influenceable and
influential customers.
Key Features and Differentiators:
Discover clear insights into the performance of your mobile apps and games, PC titles and console games
Uncover how much customers will likely spend and how their social influence impacts the bottom line
Target the most influential, influenceable and valuable users
Flexible dashboard that includes support for: segmentation, A/B testing, cohort analysis, churn projections, conversion rate, revenue analysis and comprehensive KPI tracking
Easy integration through a REST-based API supporting iOS/Android, JavaScript, PHP, Java/C#, C++ and Flash
www.NinjaMetrics.com
Ninja Metrics Confedintial Information
How We’re Different
Ninja Metrics Katana® Social Analytics Engine is the product
of eight years of research into predictive analytics and the
effects of social influence by a world-class team of scientists.
No other analytics package can provide the same actionable
automated predictive analytics.
The Katana® Engine combines:
In-depth social science theories for human behaviorCutting-edge machine learningHigh-accuracy predictive models
Identify which of your users will:
PayQuitInfluence
www.NinjaMetrics.com
Ninja Metrics Confedintial Information
Our History
Having received rigorously competitive funding from federal agencies including the National science Foundation, the Air Force, the Army, and others, Ninja Metrics brings to market the most sophisticated and powerful technology for social analytics that exists today. Indeed, we founded the field of game data research and established many of its core techniques.
One of the unique aspects of the Ninja Metrics team is its group of world-class social scientists, game experts, and computational scientists with expertise in AI and machine learning. This has enabled the development of social analytics technology that combines deep social science theories with cutting-edge machine learning to develop high accuracy predictive models for human behavior. The result is the Katana Analytics Engine, an ultra-scalable, cloud computing-based social analytics platform behind some the biggest games on the market.
While Ninja Metrics is new, the team behind it is not. Since 2007, our team has run the world’s leading research project in the multi-disciplinary area of computational social science, the VWE Observatory, where we have published nearly 80 peer-reviewed papers on gamers, game data and game data algorithm development. There is no other group remotely like us in terms of size, research output, or inventions.
www.NinjaMetrics.com
Ninja Metrics Confedintial Information
Game AnalyticsIt’s what we do
Going Beyond the Basics and Delivering Extraordinary Results
Our approach is straightforward: Any action, interaction or transaction you can think of, we track.
Katana® tracks all of these, with pre-set KPIs built in that make sense for each:
LevelsSocial EventsItems & ResourcesLocations & MapsCharacter TypesNPCs
SpendingCRMCustomer ServiceUser-Generated ContentCustom EventsChurn
www.NinjaMetrics.com
Ninja Metrics Confedintial Information
The New Way to think about LTV, influence and customer value
This kind of influence be: Predicted and Measured
Individual LTV + Social Value = True Total Value
The New Social WhaleTM
They are not the Big SpendersThey Are the big influencers!When they play, others playWhen they buy, others buyThere are more of them then you thinkIn
flu
ence
Individual LTV$5
$20
$5LTV
$5LTV
$5LTV
$5LTV
The Old WayIndividual LTV
The New Way
True Total ValueVS
Social ValueTM
The new way of calculating LTV recognizes the influence
customers have on others.
We Call This Social Value
www.NinjaMetrics.com
Ninja Metrics Confedintial Information
Katana® User Interface www.NinjaMetrics.com
Ninja Metrics Confedintial Information
By understanding your players’ social networks and the spending habits within them, you are able to detect which players wield an outsized level of social influence.
Influence
Social Whale
Asocial LTV
$
$100Social Value
$500
$
$
Identifying Social Whales
Social WhalesTraditional Whale
VSThese Social Whales drive spending among others.
They are your
super-influencers.
When they play, OTHERS PLAY MORE. When they
buy, OTHERS BUY.
$$ $
?
High Individual SpendVery Small GroupNot much influence on others
www.NinjaMetrics.com
Ninja Metrics Confedintial Information
What can I dowith these Social Whales
Monetization
+
Acquisition Retention
www.NinjaMetrics.com
Ninja Metrics Confedintial Information
Automated Predictive Analytics- with accuracy
It's Like Looking into the Future, Only Better
The Katana® Analytics Engine will tell you the future, give you a measure of accuracy and enable you to make decisions others can’t.
Katana® layers predictive analytics with other power-user tools like
segmentation and cohort analysis. So, you can not only see the future, but
see how different actions and interventions impact that future.
Katana® focuses on the key predictives that drive your business:ChurnConversionTime Spent
You’ll see:Who’s going to do what in the futureExactly how much is at stakeFor everyone or on a player-by-player basis
www.NinjaMetrics.com
Ninja Metrics Confedintial Information
User Metrics & KPI Metrics - We Do More
KPI Metrics
The Katana® Social Analytics Engine provides all of the KPIs you would expect in handy, sortable, exportable tables as well as graphs.
K-FactorDaily Active Users (DAU)Retention New UsersMonthly Active Users (MAU) DAU as a % of MAUAverage Revenue Per User (ARPU)Average Revenue Per Paying User (ARPPU)Average Session LengthAverage Sessions Per User
User MetricsAutomated Data Mining Done Right - Predict Future Actions
Katana® has built-in machine learning, predictive analytics and Social Value™ and it’s all included at no extra cost!
Katana® gives you analytics on your users for:
ChurnConversionTime SpentSpendingViralityAdvertisingCommunityGame Economy
www.NinjaMetrics.com
Ninja Metrics Confedintial Information
Cohort Analysis -Looking Closer at Your Groups
What is it?
Cohort analysis is a fancy way of saying you’re looking at the people who started playing your game or app at different times. Each group is a “cohort” and, well, you’re analyzing them. Happily, this is baked into everything the Katana® Social Analytics Engine does.
Use Katana® to look at Cohorts in different ways:
With predictive analyticsMeasuring your Social Value™To understand player behavior in a game
www.NinjaMetrics.com
Ninja Metrics Confedintial Information
Contact Us
888.982.0889Phone:
www.NinjaMetrics.comWeb:
www.NinjaMetrics.com
Ninja Metrics Confedintial Information