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TRANSCRIPT
Clive McCann
I tInspectorGas Safe RegisterGas Safe Register
Wiltshire Occupational Safety & Health AssociationAssociation
Background –
History
Renewed focus on gas safetyRenewed focus on gas safetyDedicated gas safety brand
InnovationProportionate servicep
Value for money for engineers
ContractAward 2008
TenderProcess 2007
2006 GasSafety Award 2008Process 2007Review
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Background –
Key aims
• Focus on gas safety and awareness
M i t i i t f t t d lifi d i• Maintain a register of competent and qualified engineers
• Improve consumer safety through education
• Be open and accountable
• Listen and consultListen and consult
• Work with others
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Gas Safety Brand
• The Gas Safe Register brand is owned by HSE for industry
• One time change
• To be used exclusively for gas and gas safetyTo be used exclusively for gas and gas safety
Gold Award atDBA Design Effectiveness Awards
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Registration – Ways for Engineers to Apply
Two ways to apply for registration:
O li t• Online at
www.GasSafeRegister.co.uk/engineers
• By post
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Key facts and figures
• Around 65,000 business registrations
M th 125 000 i i t ti• More than 125,000 engineer registrations
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Website –
Consumer Information
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Website –
Consumer Information
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Sign up for gas safety email updates
•Sign up and receive gas safety email updates from G S f R i t b tGas Safe Register about how to keep Gas Safe
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Always ask to see the Engineers ID Card
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Check the back of the Card
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Some current key activities
• Continue to raise public awareness through campaigns
• Represent Gas Safe Register at appropriate events
Meet and talk to stakeholders• Meet and talk to stakeholders
• Competency reviewp y
• Enforcement review
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Raising Consumer Awareness
• A variety of media including• A variety of media, including TV, radio and press adverts and online activity
• Other methods, such as consumer roadshows, to support specific campaignssupport specific campaigns
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Gas and Cowboys Don’t Mix Campaign
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Better Gas Safe than sorry campaign
• Anne employed an unqualified fitter. The faulty
k l d t CO i iwork led to CO poisoning. Her 14 year old daughter died.died.
• Anne’s story explains how• Anne s story explains how the Register works. It shows why it’s important to check the card.
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National advertising
• National press ads in Oct/Nov
• Watch the film online www.GasSafeRegister.co.uk/truestoriesg
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Literature
• Gas Safety Guide • Short versionShort version• Tenants insert• Posters• Posters• Free!
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Information for registered b i businesses
Registered businesses support
• Show your card – don’t wait to be asked
• Use the Gas Safe brand• New tools in marketing g
toolkit: leaflet templates and web banners
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Engineers website – the online account
• An online account is the simplest way for Gas Safe registered businesses to manage their registration
• The benefits include:
• Available 24/7• Fully securey• Manage all aspects of the business• Visit www GasSafeRegister co uk/engineersVisit www.GasSafeRegister.co.uk/engineers
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www.GasSafeRegister.co.uk/engineers
Logging into online account
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www.GasSafeRegister.co.uk/engineers
Technical Department
• Gas Safety Helpline for consumers
• Technical support for engineers
• Safety alerts and technical Bulletins
• Monthly technical magazine
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www.GasSafeRegister.co.uk/engineers
Technical information
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www.GasSafeRegister.co.uk/engineers
Technical information
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www.GasSafeRegister.co.uk/engineers
Marketing Toolkit
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Enforcement Review
Enforcement Review
• Conducted throughout 2010
• Report now with HSE for consideration
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Competence Review
Competency Review
• Looking at competence as it relates to gas safety
• Conducted throughout 2010 for delivery 2011
• Currently in information gathering phase (workshops)
• Comprehensive survey planned for early 2011
• Report to be submitted to HSE by end 2011• Report to be submitted to HSE by end 2011
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Investigating illegal work
Investigations Teamg
History
• Set up in April 2009
• National Investigations Manager
• Eight Regional Investigations Officers (Field Based)
• Two National Investigation Coordinators (Office Based)
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Investigations Teamg
Role
• Investigate complaints and reports of illegal gas work
• Compile investigation reports
• Work closely with enforcement bodies
Promote the use of Gas Safe Registered businesses• Promote the use of Gas Safe Registered businesses
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Investigations Team g
Investigations Summary (Apr 09– Mar 10)
• 590 Unregistered Investigation Vi it
40%38% 38%
Visits• 16% Immediately Dangerous
25%
30%
35%
Immediately Dangerous
• 38% At Risk• 38% Not to Current Standards 15%
20%
25%
16%
g
At Risk
Not to Current Standards
• (8% No defects)
0%
5%
10%8% No Defects
• 3800 Gas Safety Defects in Total
0%
Unregistered Investigations
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Inspecting gas work
Why do we need to Inspect?
• Contractually bound by the HSE
• A requirement to identify unsafe gas workA requirement to identify unsafe gas work (one of our measured Key Performance Indicators)
• Ensures that the competence of the registered engineer is being applied in the workplaceg pp p
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Risk Based Inspection
• Effective utilisation of Inspection resource, to identify: • Unsafe gas work and unsafe gas workersUnsafe gas work and unsafe gas workers• Registered businesses/engineers who do not apply
competencep
• Meet the requirements of the new service:Meet the requirements of the new service:• Lower the cost & reduce the burden of being registered
L th “ d ” t t ith th j b• Leave the “good guys” to get on with the job
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What is the Inspection approach?
• A clear focus on completed gas work
• We drive the work selection process
• Risk Analysis process• Risk Analysis process
• Centralised scheduling
• A clear display of ‘correct’ gas work demonstrates the
application of Competenceapplication of Competence
• Simplified reporting to consumers
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Inspection process –
Data, Risk Analysis & Scheduling
Notifications Risk Analysis
3rd PartyPriorit Sc
Inspections
Inspection PotComplaints
ty & Vi
chedu
Nominations
p sit Typ
ling
Industry
S
pe
Sources
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Inspection Types
• The Risk Analysis will prioritise the required inspection ttype:
• Installation work• Business• Engineer
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Inspection offer to consumers
• Certificate insert
• Website
• Consumer events
Mail shots• Mail shots
• Consumer nominationConsumer nomination
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The Inspection process
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Other elements
• Acknowledgement to inspected registered businesses
• Competency inspection
• Gas management audit
• Suspension• Suspension
• Applied conditionspp
• Removal
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Reporting gas work
Reporting gas work
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Reporting gas work
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Reporting gas work –
Building Regulations Compliance Certificate
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Reporting gas work –
Declaration Of Safety Certificate
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Summary
Key things to take awayKey things to take away
• Any business undertaking gas work must be on the Gas
Safe Register
• Always ask to see the ID card of anyone carrying out
gas work – and check their qualifications on the back
• You can also find more information on the website
www.GasSafeRegister.co.uk
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Thank You
W l f db k th t ti d ill bWe welcome your feedback on the presentation and will be happy to answer any questions
Gas Safe Register can be contacted via:
enquiries@GasSafeRegister co [email protected]
0800 408 5500 (for the public)( p )0800 408 5577 (for registered businesses)
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