clearance...light came on and my steering locked. i got the car to my nearest dealer-ship, where it...

1
www.ntnews.com.au Saturday, November 16, 2013. CARSguide NT NEWS. 7 There haven’t been too many complaints made about the Jeep Grand Cherokee Q: The 2012 Kia Rio I bought in July was my first car and I was so ex- cited, but I started to have problems with it only a few weeks later. The ABS, air- bag and steering wheel light came on and my steering locked. I got the car to my nearest dealer- ship, where it was found to have over 15 codes logged. They were cleared and the car returned the next day, but this has now happened another four times. So far the steering has been rewi- red, the dash removed and now a new junction box has been fitted. I have con- tacted Kia over and over again asking for the car to be replaced, but the dealer laughed at me and said it will never happen, that it’s not their problem and they advised me to take them to the Consumer, Trader & Tenancy Tribunal, which I have. We have been to court twice now with no results and a hearing date is coming up, but the loan car that I have had has been taken off me. My car has been off the road for 36 days while they have tried to fix it, now they want me to pick the car up as they claim it has been ‘‘fixed’’. I’m scared to drive it be- cause of the steering issues — I’m scared I may have an accident. I need my car for work, but the court hear- ing is at least two weeks away. Please help me, I’m running out of options. Sara Woodes, email. A: You clearly don’t trust the dealer, so you could con- tact Kia and ask them to have one of their technical repre- sentatives check the car over for you to assure you that it has been fixed. That could be difficult given the case is be- fore the consumer affairs tri- bunal, so it’s perhaps best in the circumstances that you either borrow a car or hire one until the case is settled. Q: I am thinking of buy- ing a new Subaru Forres- ter 2.5 with the CVT trans- mission and I would like to know if the transmission is up to towing a small caravan around Australia. I currently own a 2005 auto and this has been fine towing my van, but Im not sure about the CVT. Alan Paxman, email. A: The Forrester with CVT transmission is rated to tow 1500kg, but you also need to make sure you stay within the maximum weight limit for the car. Provided you are within those limits you shouldn’t have any trouble with the CVT. 2013 HiLux 4x2 SCCC WorkMate Petrol Manual Including Air Conditioning and ELA Tray $170 Capped Price Servicing ^ From $ 20 , 990 [A] Driveaway From $ 39 , 990 [A] Driveaway 12 months compulsory third party insurance (CTP), a maximum dealer delivery charge and stamp duty. Metallic paint included for Kluger and Camry only. ^Maximum payable for standard scheduled servicing (normal operating conditions) for a nominated number of months/kilometres (whichever occurs first) up to a nominated maximum number of services. Excludes Government & Rental vehicles. Contact your Toyota Dealer or go to toyota.com.au/advantage for other exclusions, eligibility and full details. Valid X5236 R10338/HDPS/NEWS toyota.com.au F From $ [A] 2013 HiLux 4x4 SR Double-Cab Pick-Up Turbo Diesel Manual Including Air Conditioning 3.0 litre Turbo Diesel $170 Capped Price Servicing ^ Event party insurance (CTP) TP), a ma m xim ximum um dea dealer ler de deliv livery ery ch charge and stamp duty. Metallic paint included r occurs first) up to a nominated maximum number of services. Excludes Government & Rental vehicles Includi 3.0 litr $170 Ca 2013 RAV4 AWD GX 2.2L Turbo Diesel Manual 110kW Turbo Diesel Engine Dynamic Torque Control AWD $170 Capped Price Servicing ^ From $ 35, 990 [A] Driveaway TOYOTA ACCESS A SMARTER WAY TO BUY T T T T T T T T TO O O O O O O O OY Y Y Y Y Y Y Y YO O O O O O O O OT T T T T T T T TA A A A A A A A A

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Page 1: Clearance...light came on and my steering locked. I got the car to my nearest dealer-ship, where it was found to have over 15 codes logged. They were cleared and the car returned the

www.ntnews.com.au Saturday, November 16, 2013. CARSguide NT NEWS. 7

grand

There haven’t been too many complaints made about the Jeep Grand Cherokee

Q: The 2012 Kia Rio Ibought in July was myfirst car and I was so ex-cited, but I started to haveproblems with it only a fewweeks later. The ABS, air-bag and steering wheel

light came on and mysteering locked. I got thecar to my nearest dealer-ship, where it was found tohave over 15 codes logged.They were cleared and thecar returned the next day,

but this has now happenedanother four times. So farthe steering has been rewi-red, the dash removed andnow a new junction boxhas been fitted. I have con-tacted Kia over and over

again asking for the car tobe replaced, but the dealerlaughed at me and said itwill never happen, that it’snot their problem and theyadvised me to take them tothe Consumer, Trader &

Tenancy Tribunal, which Ihave. We have been tocourt twice now with noresults and a hearing dateis coming up, but the loancar that I have had hasbeen taken off me. My car

has been off the road for 36days while they have triedto fix it, now they want meto pick the car up as theyclaim it has been ‘‘fixed’’.I’m scared to drive it be-cause of the steering issues— I’m scared I may have anaccident. I need my car forwork, but the court hear-ing is at least two weeksaway. Please help me, I’mrunning out of options.

Sara Woodes, email.A: You clearly don’t trust

the dealer, so you could con-tact Kia and ask them to haveone of their technical repre-sentatives check the car overfor you to assure you that ithas been fixed. That could bedifficult given the case is be-fore the consumer affairs tri-bunal, so it’s perhaps best inthe circumstances that youeither borrow a car or hireone until the case is settled.

Q: I am thinking of buy-ing a new Subaru Forres-ter 2.5 with the CVT trans-mission and I would like toknow if the transmissionis up to towing a smallcaravan around Australia.I currently own a 2005auto and this has been finetowing my van, but Im notsure about the CVT.

Alan Paxman, email.A: The Forrester with CVT

transmission is rated to tow1500kg, but you also need tomake sure you stay withinthe maximum weight limitfor the car. Provided you arewithin those limits youshouldn’t have any troublewith the CVT.

2013e

h

2013 HiLux 4x2 SCCCWorkMate Petrol Manual

Including Air Conditioning and ELA Tray

$170 Capped Price Servicing^

From

$20,990[A]

Driveaway

splay o^

K

Se

From

$39,990[A]

Driveaway

12 months compulsory third party insurance (CTP), a maximum dealer delivery charge and stamp duty. Metallic paint included for Kluger and Camry only. ^Maximum payable for standard scheduled servicing (normal operating conditions) for a nominated number of months/kilometres (whichever occurs fi rst) up to a nominated maximum number of services. Excludes Government & Rental vehicles. Contact your Toyota Dealer or go to toyota.com.au/advantage for other exclusions, eligibility and full details. Valid X5236 R10338/HDPS/NEWS

toyota.com.au

FFrom

$ [A]

2013 HiLux 4x4 SR Double-Cab Pick-Up Turbo Diesel Manual

Including Air Conditioning 3.0 litre Turbo Diesel

$170 Capped Price Servicing^

Clearance Event

party insurance (CTP)TP), a mam ximximumum deadealerler dedelivliveryery chcharge and stamp duty. Metallic paint includedr occurs fi rst) up to a nominated maximum number of services. Excludes Government & Rental vehicles

Includi3.0 litr

$170 Ca2013 RAV4 AWD GX 2.2L Turbo Diesel Manual

110kW Turbo Diesel EngineDynamic Torque Control AWD

$170 Capped Price Servicing^

From

$35,990[A]

Driveaway

TOYOTAACCESS

A SMARTER WAY TO BUY

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