cleanfax - weird funky rugs
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Funky RugsWeird,
a n d w h a t t o
d o w i t h t h e m .
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By Lisa Wagner, CRS
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Several months ago, I made a poston the Cleanfax magazine BulletinBoard about a rug made from spider silk
strands.
It is a fascinating story behind a beauti-
ful, unique rug currently being showcased
in a New York museum.
I posted to share something unique. But
someone asked, Would you clean it?
Now, Ill be the first to admit, I havenever washed a spider silk rug. However,
I am confident enough in my inspection,
cleaning and troubleshooting skills to
answer, Yes, I would clean it.
We may not come across a piece that un-
usual or valuable in our careers, but we
have all had rugs come our way when our
first response has been, Huh?
A rug weve never seen before, one that
challenges our skill level.The trick is to have a system in place to
do three things:
1. Inspect to direct your cleaning
decisions
2. Protect through testing to keep
from having a rug damaged from
your efforts
3. Communicate to the owner so he or
she is aware of why you are
making the decisions you are, and
work to manage expectations in themore difficult cleaning scenarios
you face.
Consistent systems and checklists
can keep you from inadvertently making
mistakes.
Trusted peers can assist you with strate-
gies and insight to help you do the job, or
to turn it down. But it begins with the ini-
tial inspection; that gives you the certainty
of whether you can tackle the job or not.
Funky fibersThe majority of woven and tufted rugs
that cleaners come across are made from
wool, because it is a superior fiber.
Cleaners also come across the other
usual suspects: Natural fibers like cotton
and silk in handmade rugs and synthetic
fibers like nylon and olefin in machine
made rugs.
There are always exceptions to every
rule, except one: There will always be one
crazy person that decides to make a crazy
rug that sounded like a good idea at the
time.
Ive seen rugs made from paper, jute,
acrylic, polyester, hemp, sisal, sea grass,
leather, torn rags and the worst fiber
(next to paper) in strength for rugs
rayon/viscose.
Ive also seen rugs woven with gold and
metal thread, beadwork and even sequins.
Without very close inspection, a cleaner
might treat one fiber in a way he knows is
safe, and then end up with disastrous re-sults if he was wrong about the fiber type.
Paper will fall apart with washing. Plant
materials can discolor (from released oils)
with uneven moisture use. Leather can lose
its sizing, or color, with cleaning. Rayon
can brown horribly without the right pre-
cautions, if a cleaner accidentally cleans it,
mistaking it for real silk.
If you are not 100 percent positive what
you are working on, clip off a small tuft
and perform a fiber identification test to
make certain of the face fibers.
Also, do not forget to inspect the inside
fibers warps and wefts so as not to
miss any fiber concerns there.
Weird dyesDyes that are not colorfast can be a pain,
but this doesnt necessarily qualify them as
weird.
Weird is the unexpected. Dyes that mi-
grate, despite applying a dye stabilizing
solution on them, qualify as weird.Most rug disaster scenarios in this arena
come from being lazy about the dye test-
ing process.
Cleaners who eyeball a rug and say
with 100 percent certainty, "I know that
won't bleed!" are setting themselves up for
disaster. Even the best of us allow one to
occasionally slip by and our confidence
costs usa rug because wedont want to in-
vest the few minutes it takes for a dye test.
The dye scenarios to keep an eye out forare: Over-dyeing (tea wash and antiquing
treatments), excess dye (lack of thorough
rinsing before the weaving process) and
CLEANFAX.COM JULY 2010 CM/Cleanfax 29
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rug cleaning
For more information onthis topic, visitwww.cleanfax.com.
rug cleaning
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Search from the main navigation bar.
Lisa Wagner is a second-generation rugcare expert, NIRC CertifiedRug
Specialist andan owner of K. Blatchford'sSan Diego RugCleaningCompany.
Visitwww.RugSecrets.com to request her freepublication "RUG SECRETS:
TheInsider's Guide To SuccessfullyAdding Rugs To YourCleaning&
Restoration Business."
This isa rare,one-of-a-kind rugwoven fromspider silkthreads.
Leather rugs have theirownlist ofpitfalls toprepare for, sobeverycareful.
Hamadan rugover-dyedwith inkthatwillwash away. Grin open thefibers to look forcolordifferencesbetween thebaseandthetips of thefibers.
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ink (used to cheaply recolor a rug or to
cover up flaws).
Tea wash treatments essentially apply a
brown dye over a rug, through spraying or
dipping, to give the rug a more muted and
sometimes older look.
Opening up the fibers, and inspecting
the fringe tassels, can show you if this treat-
ment has been applied. Most cleaning ef-
forts will wash away some of this
application. A more aggressive cleaning
can remove enough of it to change the en-
tire look of the rug, which can create a
problem with the client.
You need to identify the situation first,
give your client options and realistic ex-
pectations, and then let him or her decide
what theyd like to have you do.
Excess dye, usually present to a certain
extent in rugs that have not yet had their
very first cleaning, is simply excess dye that
needs to be washed away.
With enough water flow, and a dye sta-
bilizing solution, you can generally protect
the neighboring fibers from grabbing the
migrating excess dye molecules. You may
have to color correct the cotton fringe, but
in most cases that wont be a noticeable
problem.
Problems with excess dyes tend to come
most often from tribal rugs out of places
like Afghanistan. And if the designs are
dark, this may not be noticeable if migra-
tion happens in the field.
That being said, if the dye dry crocks on
to a white towel during a dye test, or on a
damp towel, you need to decide if this is a
risk you want to take.
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Indiatufted rugwhichhas been tea-washedwitha brown dye.Be sure todye testthebackoftheserugsalso,as thematerial backingcanbleedaswell.
Cleaners who eyeball a rug and say
with 100 percent certainty,
'I know that won't bleed!'
are setting themselvesup for disaster.
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Ink is a more serious situation, especially
on natural fiber rugs. Removing an ink
stain on a wool, silk or cotton rug can be a
tricky task.
Having a rug that has had ink applied in
large areas (as a shortcut to recoloring the
field) can create stains that you may never
be able to fully correct, not to mention the
problems the ink can contribute to on other
surfaces.
With ink, there is a blotchiness that
comes across on the worst of them (the rug
just looks weird), and in many cases it dry
crocks on a white towel, just as with excess
dye or tea wash applications.
The point to remember with weird
dyes is not unlike that with unknown fibers
test!Test to identify problems beforehand.
Test for cleaning effectiveness with your
chosen cleaning solutions if you are wor-
ried about your cleaning results.
Funky constructionAt some point in your career, you will
come across a rug that was made by a
clients grandmother or aunt.
It will be a latch-hook rug, or a needle-
point rug, or perhaps a braided rug made
from torn strips of old clothing.
Items like these have high sentimental
value, but can be made with inferior fibers,dyes and construction methods.
The fibers and the dyes you can test, but
the construction is something that requires
a keen eye and touch to determine what it
can or cannot withstand during cleaning.
Inspections need to be conducted from
the top side, the backside and then the in-
side of any funky rugs.
You want to test the strength of the tufts,
to make sure they will not release with
scrubbing or rinsing.
You want to inspect the back to look for
any telltale signs of potential problems
such as creases or unevenness in width or
length, which could mean a potential for
buckling or shrinking during cleaning (de-
pending on the fiber type and cleaning
method used).
You want to grin open the tufts or loops
to see if there are any dangers lurking be-
neath the surface, such as stenciling ink
that might wick up during cleaning or a
jute foundation that may be deteriorating
with age.
Just looking at the front and back is not
enough. You need to literally feel for prob-
lems inside the rug.
Other construction weirdness comes
from independent makers of custom
rugs. Ive seen rugs that look like a patch-
work of different fibers and styles, literally
a Frankensteined rug that required dif-
ferent solutions because they were made
with incompatible fibers.
Ive seen sisal rugs with decorative bor-
ders held together with only seam tape, and
fabric on the borders that required different
cleaning methods than the body of the rug.
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Consistent systems
and checklists can keep youfrom inadver-tently making
mistakes.
Some fabricborders canshrink,or seam tape cansplit, sobecarefulwashing certain custom rugs.
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Some rugs, due to their construction
weaknesses, have to be dry cleaned. Not
because that is the best method for clean-
ing rugs, but because that is the only way
to clean the rug without causing any struc-
tural damage.
Many rugs today are made withoutregard to whether or not they can be
safely cleaned.
You have to expect that some rugs
will come your way that are truly not
cleanable with any of the methods you
have to offer.
Weird customersSometimes the rug is not weird, but the
owner of the rug is another story. Once in a
while, I have a gut feeling that somethingis not right with an order.
Perhaps I have a feeling that Im being
set up to uncover a problem that is hidden
under heavy soil, so they can try to get me
to replace the rug.
Heres a big hint for you: If a customer is
not willing to sign off that there may be
problems hidden under heavy soil that
you cant be held responsible for, then take
that as a sign they are hiding something
from you.
Ive had first-hand experience with un-
scrupulous customers who were unable to
sell their rugs for cash, and looked to have
some unknowledgeable cleaner steamclean and ruin it as their way to try to get
the cash through insurance coverage.
Dont assume that everyone shares your
ethics and integrity. There are scam artists
out there looking for a free ride.
When something feels wrong, or sounds
too good to be true, dont be afraid to turn
away a job. You can simply say you dont
feel you are the right person for the job.Much nicer than, I think you are weird.
People communicate through much
more than just words. Trust your instincts
when something feels wrong, and protect
yourself accordingly.
However, if you can see no clear
danger from the order, and you have your
documenting systems in place to protect
your interests, you can go ahead with
the work because sometimes workingwith weird customers can be entertain-
ing... and we all could use a little more fun
in our companies. CF
CLEANFAX.COM JULY 2010 CM/Cleanfax 33Circle 215
Sometimes the rug
is not weird,
but the owner
of the rugis anotherstory.
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