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  • 8/9/2019 Cleanfax - Weird Funky Rugs

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    Funky RugsWeird,

    a n d w h a t t o

    d o w i t h t h e m .

    8 CM/Cleanfax JULY 2010 CLEANFAX.COM

    By Lisa Wagner, CRS

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    Several months ago, I made a poston the Cleanfax magazine BulletinBoard about a rug made from spider silk

    strands.

    It is a fascinating story behind a beauti-

    ful, unique rug currently being showcased

    in a New York museum.

    I posted to share something unique. But

    someone asked, Would you clean it?

    Now, Ill be the first to admit, I havenever washed a spider silk rug. However,

    I am confident enough in my inspection,

    cleaning and troubleshooting skills to

    answer, Yes, I would clean it.

    We may not come across a piece that un-

    usual or valuable in our careers, but we

    have all had rugs come our way when our

    first response has been, Huh?

    A rug weve never seen before, one that

    challenges our skill level.The trick is to have a system in place to

    do three things:

    1. Inspect to direct your cleaning

    decisions

    2. Protect through testing to keep

    from having a rug damaged from

    your efforts

    3. Communicate to the owner so he or

    she is aware of why you are

    making the decisions you are, and

    work to manage expectations in themore difficult cleaning scenarios

    you face.

    Consistent systems and checklists

    can keep you from inadvertently making

    mistakes.

    Trusted peers can assist you with strate-

    gies and insight to help you do the job, or

    to turn it down. But it begins with the ini-

    tial inspection; that gives you the certainty

    of whether you can tackle the job or not.

    Funky fibersThe majority of woven and tufted rugs

    that cleaners come across are made from

    wool, because it is a superior fiber.

    Cleaners also come across the other

    usual suspects: Natural fibers like cotton

    and silk in handmade rugs and synthetic

    fibers like nylon and olefin in machine

    made rugs.

    There are always exceptions to every

    rule, except one: There will always be one

    crazy person that decides to make a crazy

    rug that sounded like a good idea at the

    time.

    Ive seen rugs made from paper, jute,

    acrylic, polyester, hemp, sisal, sea grass,

    leather, torn rags and the worst fiber

    (next to paper) in strength for rugs

    rayon/viscose.

    Ive also seen rugs woven with gold and

    metal thread, beadwork and even sequins.

    Without very close inspection, a cleaner

    might treat one fiber in a way he knows is

    safe, and then end up with disastrous re-sults if he was wrong about the fiber type.

    Paper will fall apart with washing. Plant

    materials can discolor (from released oils)

    with uneven moisture use. Leather can lose

    its sizing, or color, with cleaning. Rayon

    can brown horribly without the right pre-

    cautions, if a cleaner accidentally cleans it,

    mistaking it for real silk.

    If you are not 100 percent positive what

    you are working on, clip off a small tuft

    and perform a fiber identification test to

    make certain of the face fibers.

    Also, do not forget to inspect the inside

    fibers warps and wefts so as not to

    miss any fiber concerns there.

    Weird dyesDyes that are not colorfast can be a pain,

    but this doesnt necessarily qualify them as

    weird.

    Weird is the unexpected. Dyes that mi-

    grate, despite applying a dye stabilizing

    solution on them, qualify as weird.Most rug disaster scenarios in this arena

    come from being lazy about the dye test-

    ing process.

    Cleaners who eyeball a rug and say

    with 100 percent certainty, "I know that

    won't bleed!" are setting themselves up for

    disaster. Even the best of us allow one to

    occasionally slip by and our confidence

    costs usa rug because wedont want to in-

    vest the few minutes it takes for a dye test.

    The dye scenarios to keep an eye out forare: Over-dyeing (tea wash and antiquing

    treatments), excess dye (lack of thorough

    rinsing before the weaving process) and

    CLEANFAX.COM JULY 2010 CM/Cleanfax 29

    COVER STORY

    rug cleaning

    For more information onthis topic, visitwww.cleanfax.com.

    rug cleaning

    For more information on related products,visit www.cleanfax.com,select Supplier

    Search from the main navigation bar.

    Lisa Wagner is a second-generation rugcare expert, NIRC CertifiedRug

    Specialist andan owner of K. Blatchford'sSan Diego RugCleaningCompany.

    Visitwww.RugSecrets.com to request her freepublication "RUG SECRETS:

    TheInsider's Guide To SuccessfullyAdding Rugs To YourCleaning&

    Restoration Business."

    This isa rare,one-of-a-kind rugwoven fromspider silkthreads.

    Leather rugs have theirownlist ofpitfalls toprepare for, sobeverycareful.

    Hamadan rugover-dyedwith inkthatwillwash away. Grin open thefibers to look forcolordifferencesbetween thebaseandthetips of thefibers.

  • 8/9/2019 Cleanfax - Weird Funky Rugs

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    ink (used to cheaply recolor a rug or to

    cover up flaws).

    Tea wash treatments essentially apply a

    brown dye over a rug, through spraying or

    dipping, to give the rug a more muted and

    sometimes older look.

    Opening up the fibers, and inspecting

    the fringe tassels, can show you if this treat-

    ment has been applied. Most cleaning ef-

    forts will wash away some of this

    application. A more aggressive cleaning

    can remove enough of it to change the en-

    tire look of the rug, which can create a

    problem with the client.

    You need to identify the situation first,

    give your client options and realistic ex-

    pectations, and then let him or her decide

    what theyd like to have you do.

    Excess dye, usually present to a certain

    extent in rugs that have not yet had their

    very first cleaning, is simply excess dye that

    needs to be washed away.

    With enough water flow, and a dye sta-

    bilizing solution, you can generally protect

    the neighboring fibers from grabbing the

    migrating excess dye molecules. You may

    have to color correct the cotton fringe, but

    in most cases that wont be a noticeable

    problem.

    Problems with excess dyes tend to come

    most often from tribal rugs out of places

    like Afghanistan. And if the designs are

    dark, this may not be noticeable if migra-

    tion happens in the field.

    That being said, if the dye dry crocks on

    to a white towel during a dye test, or on a

    damp towel, you need to decide if this is a

    risk you want to take.

    0 CM/Cleanfax JULY 2010 CLEANFAX.COM

    COVER STORY

    Circle 213

    Indiatufted rugwhichhas been tea-washedwitha brown dye.Be sure todye testthebackoftheserugsalso,as thematerial backingcanbleedaswell.

    Cleaners who eyeball a rug and say

    with 100 percent certainty,

    'I know that won't bleed!'

    are setting themselvesup for disaster.

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    Ink is a more serious situation, especially

    on natural fiber rugs. Removing an ink

    stain on a wool, silk or cotton rug can be a

    tricky task.

    Having a rug that has had ink applied in

    large areas (as a shortcut to recoloring the

    field) can create stains that you may never

    be able to fully correct, not to mention the

    problems the ink can contribute to on other

    surfaces.

    With ink, there is a blotchiness that

    comes across on the worst of them (the rug

    just looks weird), and in many cases it dry

    crocks on a white towel, just as with excess

    dye or tea wash applications.

    The point to remember with weird

    dyes is not unlike that with unknown fibers

    test!Test to identify problems beforehand.

    Test for cleaning effectiveness with your

    chosen cleaning solutions if you are wor-

    ried about your cleaning results.

    Funky constructionAt some point in your career, you will

    come across a rug that was made by a

    clients grandmother or aunt.

    It will be a latch-hook rug, or a needle-

    point rug, or perhaps a braided rug made

    from torn strips of old clothing.

    Items like these have high sentimental

    value, but can be made with inferior fibers,dyes and construction methods.

    The fibers and the dyes you can test, but

    the construction is something that requires

    a keen eye and touch to determine what it

    can or cannot withstand during cleaning.

    Inspections need to be conducted from

    the top side, the backside and then the in-

    side of any funky rugs.

    You want to test the strength of the tufts,

    to make sure they will not release with

    scrubbing or rinsing.

    You want to inspect the back to look for

    any telltale signs of potential problems

    such as creases or unevenness in width or

    length, which could mean a potential for

    buckling or shrinking during cleaning (de-

    pending on the fiber type and cleaning

    method used).

    You want to grin open the tufts or loops

    to see if there are any dangers lurking be-

    neath the surface, such as stenciling ink

    that might wick up during cleaning or a

    jute foundation that may be deteriorating

    with age.

    Just looking at the front and back is not

    enough. You need to literally feel for prob-

    lems inside the rug.

    Other construction weirdness comes

    from independent makers of custom

    rugs. Ive seen rugs that look like a patch-

    work of different fibers and styles, literally

    a Frankensteined rug that required dif-

    ferent solutions because they were made

    with incompatible fibers.

    Ive seen sisal rugs with decorative bor-

    ders held together with only seam tape, and

    fabric on the borders that required different

    cleaning methods than the body of the rug.

    2 CM/Cleanfax JULY 2010 CLEANFAX.COM

    COVER STORY

    Consistent systems

    and checklists can keep youfrom inadver-tently making

    mistakes.

    Some fabricborders canshrink,or seam tape cansplit, sobecarefulwashing certain custom rugs.

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    Some rugs, due to their construction

    weaknesses, have to be dry cleaned. Not

    because that is the best method for clean-

    ing rugs, but because that is the only way

    to clean the rug without causing any struc-

    tural damage.

    Many rugs today are made withoutregard to whether or not they can be

    safely cleaned.

    You have to expect that some rugs

    will come your way that are truly not

    cleanable with any of the methods you

    have to offer.

    Weird customersSometimes the rug is not weird, but the

    owner of the rug is another story. Once in a

    while, I have a gut feeling that somethingis not right with an order.

    Perhaps I have a feeling that Im being

    set up to uncover a problem that is hidden

    under heavy soil, so they can try to get me

    to replace the rug.

    Heres a big hint for you: If a customer is

    not willing to sign off that there may be

    problems hidden under heavy soil that

    you cant be held responsible for, then take

    that as a sign they are hiding something

    from you.

    Ive had first-hand experience with un-

    scrupulous customers who were unable to

    sell their rugs for cash, and looked to have

    some unknowledgeable cleaner steamclean and ruin it as their way to try to get

    the cash through insurance coverage.

    Dont assume that everyone shares your

    ethics and integrity. There are scam artists

    out there looking for a free ride.

    When something feels wrong, or sounds

    too good to be true, dont be afraid to turn

    away a job. You can simply say you dont

    feel you are the right person for the job.Much nicer than, I think you are weird.

    People communicate through much

    more than just words. Trust your instincts

    when something feels wrong, and protect

    yourself accordingly.

    However, if you can see no clear

    danger from the order, and you have your

    documenting systems in place to protect

    your interests, you can go ahead with

    the work because sometimes workingwith weird customers can be entertain-

    ing... and we all could use a little more fun

    in our companies. CF

    CLEANFAX.COM JULY 2010 CM/Cleanfax 33Circle 215

    Sometimes the rug

    is not weird,

    but the owner

    of the rugis anotherstory.

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