City of San DimasResidential Waste and Recycling Service Guide

Summer 2020

Plastic Bottles & Containers

Food & BeverageCans

Paper Flattened Cardboard Glass Bottles & Jars

NO Food Waste NO Plastic Bags & Film

NO Foam Cups & Containers

NO Needles

Please do not include:

Always Recycle (Please place recyclables directly into your gray cart, no plastic bags)

Sharps Home DeliverySafely dispose of needles, lancets and other sharps from your home using Waste Management’s Sharps Mail Back Program. Contact customer service at (760) 463-6024 for your free container and it will be delivered directly to your door. Simply fill the kit and mail it back using the pre-paid postage label.

Prevent Truck FiresProtect The EnvironmentItems such as batteries, oil, chemicals and propane tanks require special handling. They should never be disposed of in trash, recycling or green waste containers. Please visit cleanla.com for information on hazardous waste disposal.

What Goes in Your Green Waste Cart?The green waste cart is to be used for grass, yard clippings, tree branches and tree trunks no longer than 4 feet and no more than 2 feet in diameter. Palm fronds and wood, other than that from a tree, can not be placed in your green waste cart. These items can get stuck in the machinery and cannot be composted. Please place palm fronds and wood in your black trash cart.

Free Backyard Valet Service for Disabled PersonsCustomers who are disabled and do not have an able-bodied adult in the home who can take out their trash carts, may qualify for free backyard valet service by a Waste Management driver.

Waste Management Customer Service Phone: (800) 266-7551

Email: cslosangeles@wm.comWeb: home.wm.com/san-dimas

Convenient Payment Options The Waste Management San Dimas website makes it easy for you to pay your bill and schedule services. Visit home.wm.com/san-dimas and create a WM account using your customer ID located on your Waste Management bill. The My WM Mobile App Simply download the app and enter the same email address and phone number you currently use on WM.com.Auto Pay: Pay your bill online with Waste Management’s Automatic Payment program. Simply visit wm.com/myaccount to get started.CheckFree Payment Center: Pay in person at Ranch Town Liquor & Deli, 1112 N. San Dimas Ave. (909) 599-2663.

Discount ProgramsThe City of San Dimas and Waste Management offer discount programs for San Dimas

residents. Apply for these discounts by contacting Waste Management Customer Service.

Senior Discount Program: All customers 65 years and older may qualify to receive a 30% discount on their Waste Management bill. To qualify, simply fill out the Discount Application Form available online or call Waste Management Customer Service. Proof of age with a California ID is required. Account must be in applicant’s name to receive discount.

Drought Tolerant Landscape Discount Program: Customers who no longer need green waste services may qualify for a $2.95 per month discount. To receive this discount, customers must surrender all of their green waste carts and not receive green waste pick up.

How to Schedule a Bulky Item Pick-Up OnlineSan Dimas residents receive up to six (6) FREE bulky item pick-ups per year (must be scheduled ahead of time). You can schedule a pick-up by calling (800) 266-7551, or schedule online by visiting home.wm.com/san-dimas and clicking on the Bulky Collection tab under “Useful Guidelines.”

Acceptable items include:Sofas, chairs, washers, dryers, toilets, mattresses, refrigerators, tv’s, computer monitors, etc.

Unacceptable items include:Tires, batteries, paints, oils, construction debris, chemicals of any kind, freon, rocks, sand, gravel, dirt, logs, carpet, hazardous or medical waste.

If you place an item in front of your property and do not schedule a bulky item pick-up, you may receive a notice from Public Works and be charged a fee for your pick up.

The My WM Mobile AppDownload the My WM mobile app to your Android or Iphone. Using the app, you can pay your bill, schedule a bulky item pick-up and even track your trash pick-up in real time!

Holiday ScheduleIf one of the listed holidays falls on a Monday or Tuesday, collection will be delayed by one day for the rest of the holiday week.• New Year’s Day • Labor Day• Memorial Day • Thanksgiving Day• 4th of July • Christmas Day