city of ottawa community & protective services - operating ...€¦ · city of ottawa community...

City of Ottawa Community & Protective Services - Operating RevenueIn Thousands ($000)

2009

Actual Revenue

BudgetAdjustments

to Base Budget

Maintain Services

Provincial Legislated

GrowthNew

Services / Needs

EfficienciesUser Fees

and Charges

Adopted

Deputy City ManagerDeputy City Manager's Office - - - - - - - - - - 0.0%Strategic Initiatives& Business Planning (87) - - - - - - - - - -100.0%Crime Prevention Centre (26) - - - - - - - - - -100.0%Total Revenue (113) - - - - - - - - - -100.0%

Employment & Financial AssistanceOnt. Works Financial Assistance (88,354) (99,514) 8,000 - (2,000) - - - - (93,514) 5.8%Employment Programs (18,264) (18,635) - - - - - - - (18,635) 2.0%Essential Health & Social Supports (EHSS) (6,716) (6,720) - - 18 - - - - (6,702) -0.2%EHSS - 100% City - - - - - - - - - - 0.0%Home Support Programs (2,731) (2,839) - - - - - - - (2,839) 4.0%Program Delivery (17,448) (17,258) - - (372) - - - - (17,630) 1.0%Ontario Disability & Support Program - - - - - - - - - - 0.0%Total Revenue (133,513) (144,966) 8,000 - (2,354) - - - - (139,320) 4.3%

HousingDirector's Office - - - - - - - - - - 0.0%Non Profit/ Co-Op / Native Housing (14,611) (14,442) - - - - - - - (14,442) -1.2%Public Housing (7,820) (7,820) - - - - - - - (7,820) 0.0%Residential Services (18,935) (15,751) - (340) - - - - - (16,091) -15.0%Rent Supplement Programs (2,694) (2,694) - - - - - - - (2,694) 0.0%Homeless Support Services (4,437) (3,864) (107) - - - - - - (3,971) -10.5%National Homelessness Initiatives (6,077) (7,197) - - - - - - - (7,197) 18.4%OCH Safer Communities - - - - - - - - - - 0.0%Centralized Waiting List - - - - - - - - - - 0.0%Affordable Housing (501) (161) - - - - - - - (161) -67.9%Total Revenue (55,075) (51,929) (107) (340) - - - - - (52,376) -4.9%

Ottawa Fire ServicesChief's Office - - - - - - - - - - 0.0%Operations (367) (260) - - - - - - (9) (269) -26.7%Prevention (114) (151) - - - - - - (4) (155) 36.0%Communications (69) (61) - - - - - - - (61) -11.6%Operational Support (586) (347) 165 - - - - - - (182) -68.9%Total Revenue (1,136) (819) 165 - - - - - (13) (667) -41.3%

% Change Over '08 Actual

Operating Revenue

2009 Adjustments2008 Baseline

141


2009

Actual Revenue

BudgetAdjustments

to Base Budget

Maintain Services


GrowthNew

Services / Needs


and Charges

Adopted


Operating Revenue


Child Care ServicesFee Subsidy (40,703) (40,188) (152) - - - - - - (40,340) -0.9%Program Delivery (1,544) (1,544) - - - - - - - (1,544) 0.0%Ontario Works (3,676) (3,435) - - - - - - - (3,435) -6.6%Wage Subsidy, Special Needs and Early Years Programs

(15,709) (15,709) - - - - - - - (15,709) 0.0%

Best Start (10,812) (10,568) - - (595) - - - - (11,163) 3.2%Safe Water Program (71) (71) - - - - - - - (71) 0.0%Total Revenue (72,515) (71,515) (152) - (595) - - - - (72,262) -0.3%

Parks & Recreation ServicesDirector's Office (471) - - - - - - - - - 0.0%Recreation Operations (42,362) (39,674) (1,889) (863) - (620) - - (1,724) (44,770) 5.7%Business & Client Services (2,294) (2,030) 400 (565) - - - - (468) (2,663) 16.1%Community Sport & Recreation (2,102) (2,233) - 78 - - - - 15 (2,140) 1.8%Total Revenue (47,229) (43,937) (1,489) (1,350) - (620) - - (2,177) (49,573) 5.0%

Ottawa Paramedic ServicesChief's Office - - - - - - - - - - 0.0%Operations (26,677) (26,112) - - - (1,153) - - - (27,265) 2.2%Technical Services (129) - - - - - - - - - -100.0%Central Ambulance Communication Centre Contract

(5,510) (5,916) - - (300) - - - - (6,216) 12.8%Total Revenue (32,316) (32,028) - - (300) (1,153) - - - (33,481) 3.6%

Long Term CareNursing & Personal Care (19,634) (25,448) 6,348 - (707) - - - - (19,807) 0.9%Program & Support Services (2,017) (2,146) 188 - (15) - - - - (1,973) -2.2%Food Purchases (1,879) (1,841) - - - - - - - (1,841) -2.0%Accommodation (15,374) (16,243) 1,071 - (378) - - - - (15,550) 1.1%Outreach Programs (409) (392) - - - - - - - (392) -4.2%Total Revenue (39,313) (46,070) 7,607 - (1,100) - - - - (39,563) 0.6%

Public HealthProvincially Mandated Programs (33,772) (32,642) 8,987 - (1,200) - (50) - - (24,905) -26.3%Prov. / Fed. Funded Programs (100%) (7,566) (7,474) - - - - - - - (7,474) -1.2%Provincial Programs (1,257) (1,594) 670 - - - - - - (924) -26.5%Immunization Program (100%) (347) (444) - - - - - - - (444) 28.0%Dental Program - - - - - - - - - - 0.0%Total Revenue (42,942) (42,154) 9,657 - (1,200) - (50) - - (33,747) -21.4%

142


2009

Actual Revenue

BudgetAdjustments

to Base Budget

Maintain Services


GrowthNew

Services / Needs


and Charges

Adopted


Operating Revenue


Director's Office - - - - - - - - - - 0.0%Cultural Services (4,285) (2,818) 275 - - - (335) - (30) (2,908) -32.1%Community Funding (435) (436) 75 (5) - - (75) - - (441) 1.4%Total Revenue (4,720) (3,254) 350 (5) - - (410) - (30) (3,349) -29.0%

By-Law & Regulatory ServicesDirector's Office - - - - - - - - - - 0.0%Operations & Licensing (21,483) (20,472) 575 (15) - (420) (195) - (135) (20,662) -3.8%Other By-Law Programs - - - - - - - - - - 0.0%

Spay / Neuter Clinic (297) (340) - (5) - - - - - (345) 16.2%City Swan Flock (44) (44) - - - - - - - (44) 0.0%

Grants / Purchase of Service - - - - - - - - - - 0.0%Humane Society - Pound Services (3) - - - - - - - - - 0.0%

Total Revenue (21,827) (20,856) 575 (20) - (420) (195) - (135) (21,051) -3.6%

Office of Emergency ManagementOffice Of Emergency Management (45) - - - - - - - - - 0.0%911 - - - - - - - - - - 0.0%Corporate Radio Unit (175) (97) - - - - - - - (97) -44.6%Special Events - - - - - - - - - - 0.0%Total Revenue (220) (97) - - - - - - - (97) -55.9%

TOTAL REVENUE (450,919) (457,625) 24,606 (1,715) (5,549) (2,193) (655) - (2,355) (445,486) -1.2%-5.4% 0.4% 1.2% 0.5% 0.1% 0.0% 0.5% -2.7%Percent of 2008 Revenue Budget

Cultural Services & Community Funding

143

City of Ottawa Community & Protective Services - Operating ExpendituresIn Thousands ($000)

2009

Actual Expenditure Budget Adjustments

to Base BudgetMaintain Services


GrowthNew

Services / Needs

Efficiencies Adopted

Deputy City Manager's Office 362 363 - 7 - - - - 370 2.2% 96.1%Strategic Initiatives& Business Planning 2,439 2,350 - 33 - - - - 2,383 -2.3% 93.5%Crime Prevention Centre 425 400 - - - - - - 400 -5.9% 0.0%Gross Expenditure 3,226 3,113 - 40 - - - - 3,153 -2.3% 83.2%Recoveries & Allocations - - - - - - - - - 0.0%Net Expenditure 3,226 3,113 - 40 - - - - 3,153 -2.3%

Employment & Financial AssistanceOnt. Works Financial Assistance 136,594 156,334 (10,000) - 2,500 - - - 148,834 9.0% 0.0%Employment Programs 22,033 23,882 - - 321 - - - 24,203 9.8% 61.0%Essential Health & Social Supports (EHSS) 8,395 8,400 - - (22) - - - 8,378 -0.2% 0.0%EHSS - 100% City 1,970 1,780 - - - - - - 1,780 -9.6% 0.0%Home Support Programs 3,823 3,897 - - 17 - - - 3,914 2.4% 38.6%Program Delivery 36,334 35,169 - - 665 - - - 35,834 -1.4% 92.6%Ontario Disability & Support Program 47,312 47,046 - - (4,650) - - - 42,396 -10.4% 0.0%Productivity Improvements - - - - - - - (450) (450) 0.0% 0.0%Gross Expenditure 256,461 276,508 (10,000) - (1,169) - - (450) 264,889 3.3% 20.6%Recoveries & Allocations (25,539) (30,919) - - - - - - (30,919) 21.1%Net Expenditure 230,922 245,589 (10,000) - (1,169) - - (450) 233,970 1.3%

HousingDirector's Office 651 490 - 15 - - - - 505 -22.4% 81.4%Non Profit/ Co-Op / Native Housing 54,860 55,423 - 22 1,290 - - - 56,735 3.4% 1.9%Public Housing 22,880 23,004 - 770 - - - - 23,774 3.9% 0.0%Residential Services 24,264 20,899 - 501 - - - - 21,400 -11.8% 12.8%Rent Supplement Programs 18,758 19,859 - 12 - - - - 19,871 5.9% 3.1%Homeless Support Services 6,118 5,535 107 25 - - 1,000 - 6,667 9.0% 4.1%National Homelessness Initiatives 6,130 7,204 (7) - - - - - 7,197 17.4% 4.4%OCH Safer Communities 2,670 2,150 - - - - - - 2,150 -19.5% 0.0%Centralized Waiting List 839 845 - - 15 - - - 860 2.5% 0.0%Affordable Housing 786 264 - 3 - - - - 267 -66.0% 101.1%Productivity Improvements - - - - - - - (682) (682) 0.0% 0.0%Gross Expenditure 137,956 135,673 100 1,348 1,305 - 1,000 (682) 138,744 0.6% 4.1%Recoveries & Allocations (149) (161) - - - - - - (161) 8.1%Net Expenditure 137,807 135,512 100 1,348 1,305 - 1,000 (682) 138,583 0.6%

% Exp on

Comp./ Benefits


Deputy City Manager

Operating Expenditures2009 Adjustments2008 Baseline

144


2009




GrowthNew

Services / Needs


% Exp on

Comp./ Benefits



Ottawa Fire ServicesChief's Office 272 272 - 7 - - - - 279 2.6% 94.2%Operations 105,849 102,923 1,440 4,031 - 80 - - 108,474 2.5% 91.2%Prevention 5,283 5,027 60 190 - - - - 5,277 -0.1% 97.4%Communications 3,926 3,908 - 348 - - - - 4,256 8.4% 80.6%Operational Support 4,288 4,244 (165) 183 - - - - 4,262 -0.6% 81.9%Productivity Improvements - - - - - - - (3,116) (3,116) 0.0% 0.0%Gross Expenditure 119,618 116,374 1,335 4,759 - 80 - (3,116) 119,432 -0.2% 93.1%Recoveries & Allocations - - - - - - - - - 0.0%Net Expenditure 119,618 116,374 1,335 4,759 - 80 - (3,116) 119,432 -0.2%

Child Care ServicesFee Subsidy 51,208 53,188 (13) - 78 - 770 - 54,023 5.5% 16.5%Program Delivery 3,273 3,062 - - (8) - - - 3,054 -6.7% 85.0%Ontario Works 4,483 4,400 - - 11 - - - 4,411 -1.6% 18.1%Wage Subsidy, Special Needs and Early Years Programs

20,616 20,549 - - 1,200 - - - 21,749 5.5% 0.0%

Best Start 10,812 10,581 - - 374 - - - 10,955 1.3% 5.3%Safe Water Program 71 71 - - - - - - 71 0.0% 0.0%Productivity Improvements - - - - - - - (660) (660) 0.0% 0.0%Gross Expenditure 90,463 91,851 (13) - 1,655 - 770 (660) 93,603 3.5% 13.8%Recoveries & Allocations (136) (112) 13 - - - - - (99) -27.2%Net Expenditure 90,327 91,739 - - 1,655 - 770 (660) 93,504 3.5%

Parks & Recreation ServicesDirector's Office 520 567 - 13 - - - - 580 11.5% 57.4%Recreation Operations 79,283 74,831 1,294 1,709 - 818 - - 78,652 -0.8% 43.5%Business & Client Services 6,301 6,314 (400) 738 - - - - 6,652 5.6% 53.3%Community Sport & Recreation 6,576 6,582 - 439 - - - - 7,021 6.8% 72.7%Productivity Improvements - - - - - - - (286) (286) 0.0% 0.0%Gross Expenditure 92,680 88,294 894 2,899 - 818 - (286) 92,619 -0.1% 46.7%Recoveries & Allocations (1,446) (664) - - - - - - (664) -54.1%Net Expenditure 91,234 87,630 894 2,899 - 818 - (286) 91,955 0.8%

Ottawa Paramedic ServicesChief's Office 256 252 - - 4 - - - 256 0.0% 98.0%Operations 33,708 35,290 - - 459 2,110 - - 37,859 12.3% 97.5%Technical Services 15,060 14,376 - - 332 196 - - 14,904 -1.0% 27.6%Central Ambulance Communication Centre Con 5,515 5,916 - - 300 - - - 6,216 12.7% 97.1%Productivity Improvements - - - - - - - (374) (374) 0.0% 0.0%Gross Expenditure 54,539 55,834 - - 1,095 2,306 - (374) 58,861 7.9% 80.4%Recoveries & Allocations (141) - - - - - - - - -100.0%Net Expenditure 54,398 55,834 - - 1,095 2,306 - (374) 58,861 8.2%

145


2009




GrowthNew

Services / Needs


% Exp on

Comp./ Benefits



Long Term CareNursing & Personal Care 27,570 26,695 - - 808 - - - 27,503 -0.2% 97.6%Program & Support Services 2,131 2,267 - - 9 - - - 2,276 6.8% 94.9%Food Purchases 1,978 1,990 - - - - - - 1,990 0.6% 0.0%Accommodation 16,998 15,941 - - 253 - - - 16,194 -4.7% 63.6%Outreach Programs 424 392 - - - - - - 392 -7.5% 80.9%Productivity Improvements - - - - - - - (328) (328) 0.0% 0.0%Gross Expenditure 49,101 47,285 - - 1,070 - - (328) 48,027 -2.2% 82.5%Recoveries & Allocations (864) (491) - - - - - - (491) -43.2%Net Expenditure 48,237 46,794 - - 1,070 - - (328) 47,536 -1.5%

Public HealthProvincially Mandated Programs 34,163 33,142 - - 1,127 255 700 - 35,224 3.1% 84.0%Prov. / Fed. Funded Programs (100%) 7,726 7,514 - - - - - - 7,514 -2.7% 79.5%Provincial Programs 1,290 1,594 - - - - - - 1,594 23.6% 26.8%Immunization Program (100%) 461 444 - - - - - - 444 -3.7% 69.8%Dental Program 2,641 2,742 - - (22) - - - 2,720 3.0% 76.8%Productivity Improvements - - - - - - - (266) (266) 0.0% 0.0%Gross Expenditure 46,281 45,436 - - 1,105 255 700 (266) 47,230 2.1% 81.7%Recoveries & Allocations (3,877) (3,282) - - 22 - - - (3,260) -15.9%Net Expenditure 42,404 42,154 - - 1,127 255 700 (266) 43,970 3.7%

Director's Office 311 332 - - - - - - 332 6.8% 90.4%Cultural Services 19,094 18,057 (275) 386 - - 4,120 - 22,288 16.7% 35.7%Community Funding 21,949 21,967 (75) 371 - - 650 - 22,913 4.4% 4.5%Productivity Improvements - - - - - - - (168) (168) 0.0% 0.0%Gross Expenditure 41,354 40,356 (350) 757 - - 4,770 (168) 45,365 9.7% 20.3%Recoveries & Allocations (3,400) (3,385) - - - - - - (3,385) -0.4%Net Expenditure 37,954 36,971 (350) 757 - - 4,770 (168) 41,980 10.6%

By-Law & Regulatory ServicesDirector's Office 271 256 - 4 - - - - 260 -4.1% 97.8%Operations & Licensing 15,905 15,484 (575) 320 - 600 195 - 16,024 0.7% 84.5%Other By-Law Programs

Spay / Neuter Clinic 286 340 - 5 - - - - 345 20.6% 54.9%City Swan Flock 41 43 - - - - - - 43 4.9% 0.0%

Grants / Purchase of ServiceHumane Society - Pound Services 776 772 - 15 - - - - 787 1.4% 0.0%

Productivity Improvements - - - - - - - (205) (205) 0.0% 0.0%Gross Expenditure 17,279 16,895 (575) 344 - 600 195 (205) 17,254 -0.1% 81.0%Recoveries & Allocations (522) (513) - - - - - - (513) -1.7%Net Expenditure 16,757 16,382 (575) 344 - 600 195 (205) 16,741 -0.1%

Cultural Services & Community Funding

146


2009




GrowthNew

Services / Needs


% Exp on

Comp./ Benefits



Office of Emergency ManagementOffice Of Emergency Management 457 480 - - - - - - 480 5.0% 69.9%911 1,423 1,437 - 49 - - - - 1,486 4.4% 0.0%Corporate Radio Unit 1,696 1,476 - 2 - - - - 1,478 -12.9% 12.5%Special Events - - - - - - - - - 0.0% 0.0%Productivity Improvements - - - - - - - (42) (42) 0.0% 0.0%Gross Expenditure 3,576 3,393 - 51 - - - (42) 3,402 -4.9% 15.3%Recoveries & Allocations (1,607) (1,547) - - - - - - (1,547) -3.7%Net Expenditure 1,969 1,846 - 51 - - - (42) 1,855 -5.8%

TOTAL GROSS EXPENDITURE 912,534 921,012 (8,609) 10,198 5,061 4,059 7,435 (6,577) 932,579 2.2% 39.7%TOTAL RECOVERIES & ALLOCATIONS (37,681) (41,074) 13 - 22 - - - (41,039) 8.9%TOTAL NET EXPENDITURE 874,853 879,938 (8,596) 10,198 5,083 4,059 7,435 (6,577) 891,540 1.9%

-1.0% 1.2% 0.6% 0.5% 0.8% -0.7% 1.3%Percent of 2008 Net Expenditure Budget

147

City of Ottawa Community & Protective Services - Net Operating RequirementIn Thousands ($000)

Net of Revenues, Recoveries and After Inter-departmental Allocations

2009

Actual Net Requirement Budget Adjustments to

Base BudgetMaintain Services


GrowthNew

Services / Needs


and Charges

Adopted

Deputy City ManagerDeputy City Manager's Office 362 363 - 7 - - - - - 370 2.2%Strategic Initiatives& Business Planning 2,352 2,350 - 33 - - - - - 2,383 1.3%Crime Prevention Centre 399 400 - - - - - - - 400 0.3%Net Requirement 3,113 3,113 - 40 - - - - - 3,153 1.3%

Employment & Financial AssistanceOnt. Works Financial Assistance 24,783 28,007 (2,000) - 500 - - - - 26,507 7.0%Employment Programs 2,952 4,432 - - 321 - - - - 4,753 61.0%Essential Health & Social Supports (EHSS) 1,679 1,680 - - (4) - - - - 1,676 -0.2%EHSS - 100% City 1,679 1,463 - - - - - - - 1,463 -12.9%Home Support Programs 1,092 1,058 - - 17 - - - - 1,075 -1.6%Program Delivery 17,912 16,937 - - 293 - - - - 17,230 -3.8%Ontario Disability & Support Program 47,312 47,046 - - (4,650) - - - - 42,396 -10.4%Productivity Improvements - - - - - - - (450) - (450) 0.0%Net Requirement 97,409 100,623 (2,000) - (3,523) - - (450) - 94,650 -2.8%

HousingDirector's Office 651 490 - 15 - - - - - 505 -22.4%Non Profit/ Co-Op / Native Housing 40,249 40,981 - 22 1,290 - - - - 42,293 5.1%Public Housing 15,060 15,184 - 770 - - - - - 15,954 5.9%Residential Services 5,180 4,987 - 161 - - - - - 5,148 -0.6%Rent Supplement Programs 16,064 17,165 - 12 - - - - - 17,177 6.9%Homeless Support Services 1,681 1,671 - 25 - - 1,000 - - 2,696 60.4%National Homelessness Initiatives 53 7 (7) - - - - - - - -100.0%OCH Safer Communities 2,670 2,150 - - - - - - - 2,150 -19.5%Centralized Waiting List 839 845 - - 15 - - - - 860 2.5%Affordable Housing 285 103 - 3 - - - - - 106 -62.8%Productivity Improvements - - - - - - - (682) - (682) 0.0%Net Requirement 82,732 83,583 (7) 1,008 1,305 - 1,000 (682) - 86,207 4.2%

Ottawa Fire ServicesChief's Office 272 272 - 7 - - - - - 279 2.6%Operations 105,482 102,663 1,440 4,031 - 80 - - (9) 108,205 2.6%Prevention 5,169 4,876 60 190 - - - - (4) 5,122 -0.9%Communications 3,857 3,847 - 348 - - - - - 4,195 8.8%Operational Support 3,702 3,897 - 183 - - - - - 4,080 10.2%Productivity Improvements - - - - - - - (3,116) - (3,116) 0.0%Net Requirement 118,482 115,555 1,500 4,759 - 80 - (3,116) (13) 118,765 0.2%

% Change Over '08 Forecast

Net Operating Requirement

2009 Net Adjustments2008 Baseline

148



2009




GrowthNew

Services / Needs


and Charges

Adopted




Child Care ServicesFee Subsidy 10,369 12,888 (152) - 78 - 770 - - 13,584 31.0%Program Delivery 1,729 1,518 - - (8) - - - - 1,510 -12.7%Ontario Works 807 965 - - 11 - - - - 976 20.9%Wage Subsidy, Special Needs and Early Years Programs

4,907 4,840 - - 1,200 - - - - 6,040 23.1%

Best Start - 13 - - (221) - - - - (208) 0.0%Safe Water Program - - - - - - - - - - 0.0%Productivity Improvements - - - - - - - (660) - (660) 0.0%Net Requirement 17,812 20,224 (152) - 1,060 - 770 (660) - 21,242 19.3%

Parks & Recreation ServicesDirector's Office (67) 567 - 13 - - - - - 580 -965.7%Recreation Operations 35,927 34,775 (595) 846 - 198 - - (1,709) 33,515 -6.7%Business & Client Services 3,747 4,034 - 173 - - - - (468) 3,739 -0.2%Community Sport & Recreation 4,398 4,317 - 517 - - - - - 4,834 9.9%Productivity Improvements - - - - - - - (286) - (286) 0.0%Net Requirement 44,005 43,693 (595) 1,549 - 198 - (286) (2,177) 42,382 -3.7%

Ottawa Paramedic ServicesChief's Office 256 252 - - 4 - - - - 256 0.0%Operations 7,024 9,178 - - 459 957 - - - 10,594 50.8%Technical Services 14,802 14,376 - - 332 196 - - - 14,904 0.7%Central Ambulance Communication Centre Contract

- - - - - - - - - - 0.0%

Productivity Improvements - - - - - - - (374) - (374) 0.0%Net Requirement 22,082 23,806 - - 795 1,153 - (374) - 25,380 14.9%

Long Term CareNursing & Personal Care 7,437 1,102 6,348 - 101 - - - - 7,551 1.5%Program & Support Services 105 116 188 - (6) - - - - 298 183.8%Food Purchases (7) - - - - - - - - - 0.0%Accommodation 1,389 (494) 1,071 - (125) - - - - 452 -67.5%Outreach Programs - - - - - - - - - - 0.0%Productivity Improvements - - - - - - - (328) - (328) 0.0%Net Requirement 8,924 724 7,607 - (30) - - (328) - 7,973 -10.7%

149



2009




GrowthNew

Services / Needs


and Charges

Adopted




Public HealthProvincially Mandated Programs (538) - 8,987 - (73) 255 650 - - 9,819 0.0%Prov. / Fed. Funded Programs (100%) - - - - - - - - - - 0.0%Provincial Programs - - 670 - - - - - - 670 0.0%Immunization Program (100%) - - - - - - - - - - 0.0%Dental Program - - - - - - - - - - 0.0%Productivity Improvements - - - - - - - (266) - (266) 0.0%Net Requirement (538) - 9,657 - (73) 255 650 (266) - 10,223 0.0%

Cultural Serv. & Community FundingDirector's Office 311 332 - - - - - - - 332 6.8%Cultural Service 14,601 15,044 - 386 - - 3,785 - (30) 19,185 31.4%Community Funding 18,322 18,341 - 366 - - 575 - - 19,282 5.2%Productivity Improvements - - - - - - - (168) - (168) 0.0%Net Requirement 33,234 33,717 - 752 - - 4,360 (168) (30) 38,631 16.2%

By-Law & Regulatory ServicesDirector's Office 271 256 - 4 - - - - - 260 -4.1%Operations & Licensing (6,100) (5,501) - 305 - 180 - - (135) (5,151) -15.6%Other By-Law Programs

Spay / Neuter Clinic (11) - - - - - - - - - 0.0%City Swan Flock (3) (1) - - - - - - - (1) -66.7%

Grants / Purchase of ServiceHumane Society - Pound Services 773 772 - 15 - - - - - 787 1.8%

Productivity Improvements - - - - - - - (205) - (205) 0.0%Net Requirement (5,070) (4,474) - 324 - 180 - (205) (135) (4,310) -15.0%

Office of Emergency ManagementOffice Of Emergency Management 412 480 - - - - - - - 480 16.5%911 1,423 1,437 - 49 - - - - - 1,486 4.4%Corporate Radio Unit (86) (168) - 2 - - - - - (166) 93.0%Special Events - - - - - - - - - - 0.0%Productivity Improvements - - - - - - - (42) - (42) 0.0%Net Requirement 1,749 1,749 - 51 - - - (42) - 1,758 0.5%

TOTAL NET REQUIREMENT 423,934 422,313 16,010 8,483 (466) 1,866 6,780 (6,577) (2,355) 446,054 5.2%3.8% 2.0% -0.1% 0.4% 1.6% -1.6% -0.6% 5.6%Percent of 2008 Net Requirement Budget

150

City of Ottawa Community & Protective Services - Full Time Equivalents (FTE's)

2009

Budget Adjustments to Base Budget

Maintain Services


GrowthNew

Services / Needs


Deputy City ManagerDeputy City Manager's Office 2.00 - - - - - - 2.00 0.0%Strategic Initiatives& Business Planning 24.00 - - - - - - 24.00 0.0%Crime Prevention Centre - - - - - - - - 0.0%Total Full Time Equivalents 26.00 - - - - - - 26.00 0.0%

Employment & Financial AssistanceOnt. Works Financial Assistance - - - - - - - - 0.0%Employment Programs 88.00 - - - - - - 88.00 0.0%Essential Health & Social Supports (EHSS) - - - - - - - - 0.0%EHSS - 100% City - - - - - - - - 0.0%Home Support Programs 18.00 - - - - - - 18.00 0.0%Program Delivery 461.00 - - (9.00) - - - 452.00 -2.0%Ontario Disability & Support Program - - - - - - - - 0.0%Total Full Time Equivalents 567.00 - - (9.00) - - - 558.00 -1.6%

HousingDirector's Office 4.00 - - - - - - 4.00 0.0%Non Profit/ Co-Op / Native Housing 12.00 - - - - - - 12.00 0.0%Public Housing - - - - - - - - 0.0%Residential Services 26.40 - - - - - - 26.40 0.0%Rent Supplement Programs 8.00 - - - - - - 8.00 0.0%Homeless Support Services 9.00 - - - - - - 9.00 0.0%National Homelessness Initiatives 2.00 (1.00) - - - - - 1.00 -50.0%OCH Safer Communities - - - - - - - - 0.0%Centralized Waiting List - - - - - - - - 0.0%Affordable Housing 4.00 (1.00) - - - - - 3.00 -25.0%Total Full Time Equivalents 65.40 (2.00) - - - - - 63.40 -3.1%

Ottawa Fire ServicesChief's Office 2.00 - - - - - - 2.00 0.0%Operations 878.00 (1.00) - - - - - 877.00 -0.1%Prevention 47.00 (1.00) - - - - - 46.00 -2.1%Communications 31.00 - - - - - - 31.00 0.0%Operational Support 32.00 (1.00) - - - - - 31.00 -3.1%Total Full Time Equivalents 990.00 (3.00) - - - - - 987.00 -0.3%

% Change Over '08 Budget

Full Time Equivalents (FTE's)


151


2009


Maintain Services


GrowthNew

Services / Needs





Child Care ServicesFee Subsidy 143.10 - - - - - - 143.10 0.0%Program Delivery 35.00 - - - - - - 35.00 0.0%Ontario Works 11.00 - - - - - - 11.00 0.0%Wage Subsidy, Special Needs and Early Years Programs - - - - - - - - 0.0%Best Start 7.00 (2.00) - - - - - 5.00 -28.6%Safe Water Program - - - - - - - - 0.0%Total Full Time Equivalents 196.10 (2.00) - - - - - 194.10 -1.0%

Parks & Recreation ServicesDirector's Office 3.00 - - - - - - 3.00 0.0%Recreation Operations 705.97 - - - 17.25 - - 723.22 2.4%Business & Client Services 41.47 (2.00) - - - - - 39.47 -4.8%Community Sport & Recreation 97.91 - - - - - - 97.91 0.0%Total Full Time Equivalents 848.35 (2.00) - - 17.25 - - 863.60 1.8%

Ottawa Paramedic ServicesChief's Office 2.00 - - - - - - 2.00 0.0%Operations 368.00 - - - 65.00 - - 433.00 17.7%Technical Services 46.00 - - - - - - 46.00 0.0%Central Ambulance Communication Centre Contract

71.45 - - - - - - 71.45 0.0%

Total Full Time Equivalents 487.45 - - - 65.00 - - 552.45 13.3%

Long Term CareNursing & Personal Care 365.15 - - - - - - 365.15 0.0%Program & Support Services 28.70 (1.50) - - - - - 27.20 -5.2%Food Purchases 60.10 - - - - - - 60.10 0.0%Accommodation 99.40 - - - - - - 99.40 0.0%Outreach Programs 6.00 - - - - - - 6.00 0.0%Total Full Time Equivalents 559.35 (1.50) - - - - - 557.85 -0.3%

Public HealthProvincially Mandated Programs 357.19 (0.30) - 5.00 3.00 1.00 - 365.89 2.4%Prov / Fed Funded Programs (100%) 76.00 (3.00) - - - - - 73.00 -3.9%Provincial Programs 5.00 - - - - - - 5.00 -100.0%Immunization Program (100%) 5.00 - - - - - - 5.00 0.0%Dental Program 29.31 (3.00) - - - - - 26.31 -10.2%Total Full Time Equivalents 472.50 (6.30) - 5.00 3.00 1.00 - 475.20 0.6%

Cultural Serv. & Community FundingDirector's Office 3.00 - - - - - - 3.00 0.0%Cultural Service 111.70 - - - - 13.10 - 124.80 11.7%Community Funding 12.00 (1.00) - - - - - 11.00 -8.3%Total Full Time Equivalents 126.70 (1.00) - - - 13.10 - 138.80 9.6%

152


2009


Maintain Services


GrowthNew

Services / Needs





By-Law & Regulatory ServicesDirector's Office 2.00 - - - - - - 2.00 0.0%Operations & Licensing 165.00 - - - 6.00 - - 171.00 3.6%Other By-Law Programs

Spay / Neuter Clinic 3.00 - - - - - - 3.00 0.0%City Swan Flock - - - - - - - - 0.0%

Grants / Purchase of ServiceHumane Society - Pound Services - - - - - - - - 0.0%

Total Full Time Equivalents 170.00 - - - 6.00 - - 176.00 3.5%

Office of Emergency ManagementOffice Of Emergency Management 3.33 - - - - - - 3.33 0.0%911 - - - - - - - - 0.0%Corporate Radio Unit 2.00 - - - - - - 2.00 0.0%Special Events - - - - - - - - 0.0%Total Full Time Equivalents 5.33 - - - - - - 5.33 0.0%

TOTAL FULL TIME EQUIVALENTS 4,514.18 (17.80) - (4.00) 91.25 14.10 - 4,597.73 1.9%-0.4% 0.0% -0.1% 2.0% 0.3% 0.0% 1.9%Percent of 2008 FTEs

153

City of Ottawa Community & Protective Services - Explanatory NotesIn Thousands ($000)

2008 Actual vs. Budget Variance Explanation Exp. Rev. NetFTE

ImpactActual vs. Budget Variance Explanation

Please see Appendix 1 - Disposition of Operating Deficit for a variance analysis explanation. This can also be seen on the City's website by clicking on the link below.Disposition of 2008 Operating Deficit

Total Surplus / (Deficit) 5,085 (6,706) (1,621)

2008 Baseline Adjustments / Explanations Branch Exp. Rev.Net 2009 Changes

FTE Impact

Adjustments to Base BudgetRemoval of 101 vacant full time equivalent positions, as per the 2nd quarter report on the Efficiency Savings Program (ACS2008-CMR-OCM-0010). Compensation budgets were removed in 2008 base budget to achieve the 2008 management efficiency target, as outlined in the report.

- - - (17.80)

- Housing House - - - (2.00)

- Ottawa Fire Services Fire - - - (3.00) - Child Care Services Child - - - (2.00)

- Parks & Recreation Services P&R - - - (2.00)

- Long Term Care LTC - - - (1.50)

- Public Health PH - - - (6.30) - Cultural Services & Community Funding CSCF - - - (1.00)

Provincial cost share gap - reduce Provincial revenue to reflect actual approved revenue versus the mandated cost share.

- 9,140 9,140 -

- Child Care Services Child - 848 848 - - Long Term Care LTC - 7,607 7,607 - - Public Health PH - 685 685 -

Ontario Works Financial Assistance - Reduced caseloads. EFA (10,000) 8,000 (2,000) - Adjustment to National Homelessness Initiatives expenditure budget to reflect 100% funding. House (7) - (7) -

Additional 2008 100% provincial subsidy received for Homelessness Support Services added into base budget. House 107 (107) -

Removal of 2008 one-time item for the Training Facility Study. Fire (100) 100 - - Removal of 2008 one-time item for the Fire Master Operational Plan. Fire (65) 65 - -

Surplus / (Deficit)

Increase / (Decrease)

154

http://ottawa.ca/calendar/ottawa/citycouncil/csedc/2009/04-21/03%20-%20ACS2009-CMR-FIN-0015%20-%20Disposition%20of%202008%20Operating%20Deficit%20-FINAL.htm


2008 Baseline Adjustments / Explanations Branch Exp. Rev.Net 2009 Changes

FTE Impact

Adjustments to Base Budget (Cont.)Increased Workplace Safety Insurance Board (WSIB) costs as the base budget is $850K and has been insufficient for several years as actual costs have significantly exceeded the budget. The 2007 and projected 2008 costs incurred are approximately $2.3-$2.5 million due to arbitrated settlements and annual ongoing awards to individuals and their families.

Fire 1,500 - 1,500 -

Adjustment for increase parental contributions due to legislated program changes (income testing). Child - (1,000) (1,000) - Adjustment for revenues and expenditures over budget for high growth areas including Barrhaven, Riverside South, Kanata, Goulbourn with increased base participation in program offerings.

P&R 1,000 (1,000) - -

Adjust base operating budgets for the Ray Friel Centre to reflect current actual operations after one year P&R 765 (1,360) (595) - Removal of 2008 one-time item for Albion Heatherington - start-up costs. P&R (25) 25 - - Removal of 2008 one-time item for Ray Friel Centre transfer to city run facility. P&R (446) 446 - -

Removal of 2008 one-time item for Bell Sensplex management agreement. P&R (400) 400 - -

Reversal of Omnibus 3: City net Requirement funded 1-time from reserves in 2008 and uploaded to the Ministry of Health and Long Term Care in 2009.

PH - 8,972 8,972 -

Removal of 2008 one-time item for Corporate Art Acquisition. CSCF (150) 150 - -

Removal of 2008 one-time item for Shenkman Arts Center - 1-time start-up costs. CSCF (125) 125 - -

Removal of 2008 one-time item for Funding On-Line Application. CSCF (75) 75 - -

Removal of 2008 one-time item for taxi camera implementation - Council Report Ref No. ACS2008-CPS-BYL-0024 By Law (575) 575 - -

Total Adjustments to Base Budget (8,596) 24,606 16,010 (17.80)


155


2009 Pressure Category / Explanation Branch Exp. Rev.Net 2009 Changes

FTE Impact

Maintain ServicesAll programs include an adjustment for 2009 contract settlements, increments and benefits adjustments. 6,340 - 6,340 -

- Deputy City Manager DCM 42 - 42 - - Housing House 102 102 - - Ottawa Fire Services Fire 4,666 - 4,666 - - Parks & Recreation Services P&R 933 - 933 - - Cultural Services & Community Funding CSCF 260 - 260 - - By-Law & Regulatory Services By Law 330 - 330 - - Office of Emergency Management OEM 7 - 7 -

Inflationary increase on facility costs such as leases, compensation and contracted services. 1,357 - 1,357 - - Housing House 26 - 26 - - Ottawa Fire Services Fire (32) - (32) - - Parks & Recreation Services P&R 1,319 - 1,319 - - Cultural Services & Community Funding CSCF 44 - 44 -

Increased Fleet costs due to inflation on fuel and maintenance. 161 - 161 - Ottawa Fire Services Fire 142 - 142 - - Parks & Recreation Services P&R 18 - 18 - - By-Law & Regulatory Services By Law 1 - 1 -

Reduction of Advertising budgets ($350K Corporately), as per the omnibus motion to make better use of the web. (66) - (66) -

- Ottawa Fire Services Fire (5) (5) - - Parks & Recreation Services P&R (19) - (19) - - Cultural Services & Community Funding CSCF (35) - (35) - - By-Law & Regulatory Services By Law (2) - (2) - - Office of Emergency Management OEM (5) - (5) -

Branch re-alignment of printing budgets. (89) - (89) - - Deputy City Manager DCM (2) - (2) - - Ottawa Fire Services Fire (12) (12) - - Parks & Recreation Services P&R (47) - (47) - - Cultural Services & Community Funding CSCF (22) - (22) - - By-Law & Regulatory Services By Law (5) - (5) - - Office of Emergency Management OEM (1) - (1) -

Inflation provision of 2% on 100% City funded budget to agencies providing Homelessness Support services. House 25 - 25 -

Inflation provision of 1.8% on Public Housing Programs operating costs, which includes 1.3% rent increase and 5% increase for taxes.

House 620 - 620 -


156



FTE Impact

Maintain Services (Cont.)Inflation provision of 1.8% on Public Housing Programs capital costs. House 150 - 150 -

Provincial rate increase of 2% allowed to agencies providing Emergency Shelter services. (80/20 cost shared). House 285 (230) 55 -

Provincial rate increase of 2% allowed to agencies providing Domiciliary Hostel services. (80/20 cost shared). House 140 (110) 30 -

Inflationary increase on recreation community funding to maintain existing services & programs. P&R 70 - 70 -

Increase in outdoor rink grants for conversion of existing city-maintained rinks to community-maintained rinks. P&R 25 - 25 -

P3 Contract increases for operating and purchase of ice costs for the Bell Sensplex and Kinburn arenas; ice rental increase of 1.75% for purchase of ice, offset by 4 to 6% increase on the city's ice rental rates when selling.

P&R 140 (165) (25) -

Annualization of 2008 Recreation fee increases. P&R - (785) (785) -

Council approved Bell Sensplex agreement - 3rd year payment in a 4 year agreement. P&R 400 (400) - -

Inflationary increase of 15% on re-negotiated bus rental contracts for summer camps. P&R 60 - 60 -

Inflationary increase of 2% to Renewable Community Funding. CSCF 360 (5) 355 -

Inflationary increase of 2% to Cultural Funding. CSCF 150 - 150 -

Contract increase of 3% for the Ottawa Humane Society Municipal Animal Services Shelter Agreement and the Spay-Neuter Clinic veterinarian.

By Law 20 (20) - -

911 Program (Service Level Agreement) - adjustment for 2009 contract settlements, increments,and benefits adjustments for Police Services.

OEM 50 - 50 -

Total Maintain Services 10,198 (1,715) 8,483 -

Provincial LegislatedAll programs include an adjustment for 2009 contract settlements, increments and benefits adjustments. 3,330 (637) 2,693 -

- Employment & Financial Assistance EFA 1,511 (637) 874 - - Child Care Services Child 62 - 62 - - Ottawa Paramedic Services OPS 670 - 670 - - Long Term Care LTC 578 - 578 - - Public Health PH 509 - 509 -

Inflationary increase on facility costs such as leases, compensation and contracted services. 241 18 259 - - Employment & Financial Assistance EFA 43 18 61 - - Child Care Services Child 39 - 39 - - Ottawa Paramedic Services OPS 66 - 66 - - Long Term Care LTC 100 - 100 - - Public Health PH (7) - (7) -


157



FTE Impact

Provincial Legislated (Cont.)Increased Fleet costs due to inflation on fuel and maintenance. 62 - 62 -

- Ottawa Paramedic Services OPS 61 - 61 - - Long Term Care LTC 1 - 1 -

Reduction of Advertising budgets ($350K Corporately), as per the omnibus motion to make better use of the web. (53) - (53) -

- Employment & Financial Assistance EFA (1) - (1) - - Ottawa Paramedic Services OPS (2) - (2) - - By-Law & Regulatory Services By Law - - - -

- Public Health PH (50) - (50) -

Branch re-alignment of printing budgets. (92) - (92) - - Employment & Financial Assistance EFA (42) - (42) - - Child Care Services Child (1) - (1) - - Long Term Care LTC (9) - (9) - - Public Health PH (40) - (40) -

Ontario Works - rate increase of 2.0%. EFA 2,500 (2,000) 500 -

Ontario Disability Support Program (ODSP) - rate increase of 2.0%. EFA 800 - 800 -

ODSP - caseload increase estimated by Province to be 3.0%. EFA 1,170 - 1,170 -

ODSP - provincial upload of municipality's 20% share of ODSP "Program Delivery". EFA (6,620) - (6,620) -

Program Delivery - reduction of 9.0 FTE staff associated with reduced caseloads. EFA (530) 265 (265) (9.00)

Calculated increase to Former Provincial and Federal Housing Programs per legislated bench mark formulas. House 1,290 - 1,290 -

Calculated increase to Centralized Waiting List per legislated bench mark formulas. House 15 - 15 -

Inflationary increase of 2% paid to purchase of service agencies for subsidized child care spaces. Child 1,200 - 1,200 -

Annualization of additional Best Start 2008-09 funding for fee subsidy and francophone funding. Child 355 (595) (240) -

Inflationary increase of 5% on Central Ambulance Communications Centre (CACC) Contract, which is 100% funded by the Mininstry of Health and Long-Term Care.

OPS 300 (300) - -

Increased cost resulting from the negotiated shift premium. LTC 400 - 400 -

Estimated 2009 Ministry of Health and Long Term Care funding increase. LTC - (1,100) (1,100) -


158



FTE Impact

Provincial Legislated (Cont.)Infection Control : Increase in Institutions (e.g., LTC facilities) to inspect and Infectious Disease outbreaks to manage.

PH 85 - 85 1.00

Epidemiology : Increased demand from Board of Health and its advisory committees for health data management, analysis and reporting.

PH 110 - 110 1.00

Clinical Case Management : to provide clinical case management to under serviced populations in order to find ways to stem the 10 year rise in syphilis, gonorrhoea and chlamydia in Ottawa.

PH 220 - 220 2.00

Service Delivery : To ensure French language quality assurance and timely risk communication to the francophone population.

PH 100 - 100 1.00

Program Evaluation : to provide performance measurement requirements associated with the new Ontario Public Health standards.

PH 200 - 200 -

Estimated 2009 Ministry of Health and Long Term Care funding increase. PH - (1,200) (1,200) -

Total Provincial Legislated 5,083 (5,549) (466) (4.00)

GrowthIncreased operating cost resulting from the acquisition of an Aerial vehicle for the South Urban Community fire station.

Fire 80 - 80 -

New East End Community space - operating required for 2400 sq. ft facility for programming and rental space; includes one-time start up costs subject to funding from capital closures

P&R 195 (100) 95 2.10

Facility program growth for hydro, heating fuels and contracted services. P&R 113 - 113 -

Recreation program growth in Osgoode/Rideau, Riverside South, Kanata and Goulbourn/West Carleton. P&R 510 (520) (10) 15.15

Additional Paramedic FTEs due to growth, which is to be funded 50% by the Province. The budget pressure reflects the phased-in hiring of 65 FTEs in 2009 with 24 FTEs in May, 18 FTEs in September, and 23 FTEs in November. The balance of the annualized costs, net of 50% provincial funding, of the 65 FTEs is $1,680K which is included in the 2010 Forecast.Per October 16, 2008 CPS Committee, Report ACS2008-CPS-OPS-0003, Ottawa Paramedic Service - 2008 Trends Report.

OPS 2,306 (1,153) 1,153 65.00


159



FTE Impact

Growth (Cont.)Food Safety : Growth in number of food premises requires additional inspectors to conduct mandated yearly inspections to mitigate risk and annual education program for food premises regarding safety, as directed by Council, August 28, 2008.

PH 255 - 255 3.00

Additional By-Law & Regulatory Services FTEs due to growth in call volume, which is offset (70%) by increased revenue associated with the FTEs.

By Law 600 (420) 180 6.00

Total Growth 4,059 (2,193) 1,866 91.25

New Services / NeedsConversion of social housing to supportive housing.* House 1,000 - 1,000 -

* Per Committee amended recommendations approved by Council to the report Evaluation of Local Policies in Social Housing; specifically: "Refer the financial considerations of the report to the 2009 Budget Process".

Final year of the Council approved increase for Child Care Francophone spaces. Child 770 - 770 - Food Safety Information System : to facilitate efficient management decision-making processes and timely disclosure of inspection results to the public, as per the recommendation of the Auditor General.

PH 150 - 150 -

Food Safety : Market Rate Adjustment for Public Health Inspectors as directed by Council, August 28th, 2008. PH 400 - 400 -

Expanded Needle Recovery Program - Approved Council Report (June 25, 2008, ACS2008-CPS-OPH-0008) PH 150 (50) 100 1.00

Shenkman Arts Center - to open in the spring of 2009. The center includes a 500-seat theatre for the performing arts, a 100-seat studio theatre, a visual arts gallery, multi-disciplinary performing arts rehearsal spaces, offices, café, and instructional studios for pottery, visual arts, theatre and new media.

CSCF 3,010 (315) 2,695 7.10

Community Funding Sustainability - approved by Council February 8, 2006 as part of the Community Funding Framework. Included is an investment of $500K for consideration in the annual operating budget submission each year for 10 yrs, effective 2007, with a review after 5 years. 2009 is the 3rd year of a 10 year plan.

CSCF 500 - 500 -


160



FTE Impact

New Services / Needs (Cont.)Arts Investment Strategy and Festival Funding - approved by Council February 14, 2007 (ASC2007-CPS-CSF-0001) as part of the Arts Investment Strategy and Festivals Sustainability Plan. Included is an investment of $400K in 2008, $400K in 2009, and $200K in 2010 for consideration in the annual operating budget submission to meet existing and emerging community needs. 2009 is the 3rd year of a 4 year-plan.

CSCF 490 - 490 1.00

Museum Sustainability Plan - approved by Council Sept. 28, 2005 (ACS2005-CPS-CSF-0012) in order to sustain the Museum sector capacity. 2009 is the 4th year of a 4-year plan.

CSCF 340 (20) 320 3.00

City Archives - preventative maintenance and restoration services to assist in reducing the backlog of unappraised records held in storage, to maintain a comprehensive records condition inventory, identify Archival items requiring immediate conservation attention and establish conservation treatment priorities.

CSCF 280 - 280 2.00

Community Gardens - as approved by Council October 2004, the Community Garden Action Plan includes funding for the development of two new community gardens. Currently, there are 19 community gardens with a total of 1,285 plots which support the second most popular physical activity in Canada, particularly among seniors.

CSCF 75 - 75 -

Funding On-Line Application (subject to funding from capital closures) - to manage and monitor the allocation of $22M to 198 agencies delivering 350 programs. The application will provide a means to capture and store financial data, report on outcomes and other important information submitted by agencies and requested by Council.

CSCF 75 (75) - -

2009 one-time contribution/repayment to reserve for taxi cameras funded by temporary surcharge in taxi licensing fees (see user fees schedule) - Council Report Ref No. ACS2008-CPS-BYL-0024.

By Law 195 (195) - -

Total New Services / Needs 7,435 (655) 6,780 14.10


161



FTE Impact

User Fees & ChargesSee following user fee schedule for details on the specific rates

- Ottawa Fire Services Fire - (13) (13) -

- Parks & Recreation Services P&R - (2,177) (2,177) -

- Cultural Services & Community Funding CSCF - (30) (30) -

- By-Law & Regulatory Services By Law - (135) (135) -

Total User Fees & Charges - (2,355) (2,355) -

EfficienciesAllocation of the 2009 productivity improvements, including the advancement of the 2010 productivity target, which will be achieved through continuous process improvement initiatives to ongoing administrative and service delivery operations.

- Employment & Financial Assistance EFA (450) - (450) - - Housing House (682) - (682) - - Ottawa Fire Services Fire (3,116) - (3,116) - - Child Care Services Child (660) - (660) - - Parks & Recreation Services P&R (286) - (286) -

- Ottawa Paramedic Services OPS (374) - (374) -

- Long Term Care LTC (328) - (328) -

- Public Health PH (266) - (266) -

- Cultural Services & Community Funding CSCF (168) - (168) -

- By-Law & Regulatory Services By Law (205) - (205) -

- Office of Emergency Management OEM (42) - (42) -

Total Efficiencies (6,577) - (6,577) -

Total Budget Changes 11,602 12,139 23,741 83.55


162

City of Ottawa Community & Protective Services - User Fees

2007 Rate

2008 Rate

2009 Rate

Effective Date

2009 Revenue

$ $ $ 2008 2007 DD-MMM-YYOttawa Fire Services

Hazmat Fees and Charges 3,000 (minimum charge of 1 hour)

Hazmat Vehicle & Techs 499.00 515.00 534.00 3.7% 7.0% 01-Feb-09 Pump & Crew 634.00 655.00 680.00 3.8% 7.3% 01-Feb-09 Ladder, Aerial, Platform & Crew 471.00 487.00 505.00 3.7% 7.2% 01-Feb-09

Incident Commander & Vehicle 318.00 328.00 340.00 3.7% 6.9% 01-Feb-09 Safety Officer & Vehicle 287.00 296.00 307.00 3.7% 7.0% 01-Feb-09

Water Rescue & Vehicle 246.00 254.00 264.00 3.9% 7.3% 01-Feb-09 Hose Tender 397.00 410.00 425.00 3.7% 7.1% 01-Feb-09 Supply Tender 235.00 243.00 252.00 3.7% 7.2% 01-Feb-09 Foam Tender 235.00 243.00 252.00 3.7% 7.2% 01-Feb-09 Heavy Rescue 471.00 487.00 505.00 3.7% 7.2% 01-Feb-09 Tanker 235.00 243.00 252.00 3.7% 7.2% 01-Feb-09 Command RV Vehicle 235.00 243.00 252.00 3.7% 7.2% 01-Feb-09 Service Vehicle 117.00 121.00 126.00 4.1% 7.7% 01-Feb-09 Maintenance Vehicle 117.00 121.00 126.00 4.1% 7.7% 01-Feb-09 Hazmat Support Vehicle 117.00 121.00 126.00 4.1% 7.7% 01-Feb-09 Rehab Vehicle 117.00 121.00 126.00 4.1% 7.7% 01-Feb-09

Fire Prevention1) File Search (only) Fees 1,000 Residential 74.00 76.00 79.00 3.9% 6.8% 01-Feb-09 Non-Residential 148.00 153.00 159.00 3.9% 7.4% 01-Feb-09

2) General Fire Inspections Fees 3,000 Maintenance Inspections: less than 3 storeys, warehouses and other industrial buildings under 5,000 sq. ft.

240.00 248.00 257.00 3.6% 7.1% 01-Feb-09

Retrofit Inspections: less than 3 storeys, warehouses and other industrial buildings under 5,000 sq. ft.

360.00 372.00 386.00 3.8% 7.2% 01-Feb-09

Maintenance Inspections: for 4-6 storeys, warehouses and other industrial buildings between 5,000 - 15,000 sq. ft.

360.00 372.00 386.00 3.8% 7.2% 01-Feb-09

% Change Over

163


2007 Rate

2008 Rate

2009 Rate

Effective Date

2009 Revenue

$ $ $ 2008 2007 DD-MMM-YY

% Change Over

Ottawa Fire Services (Cont.)Retrofit Inspections: for 4-6 storeys, warehouses and other industrial buildings between 5,000 - 15,000 sq. ft.

600.00 620.00 643.00 3.7% 7.2% 01-Feb-09

Maintenance Inspections: for 7-12 storeys, warehouses and otherindustrial buildings over 15,000 sq. ft.

479.00 495.00 514.00 3.8% 7.3% 01-Feb-09

Retrofit Inspections: for 7-12 storeys, warehouses and other industrial buildings over 15,000 sq. ft.

719.00 743.00 771.00 3.8% 7.2% 01-Feb-09

Maintenance Inspections: for 13 storeys or higher, or an especially large complex.

600.00 620.00 643.00 3.7% 7.2% 01-Feb-09

Retrofit Inspections: for 13 storeys or higher, or an especially large complex.

959.00 991.00 1,028.00 3.7% 7.2% 01-Feb-09

Open Air Fire Permits 11.00 11.00 12.00 9.1% 9.1% 01-Feb-09 6,000

13,000

Child Care Services

Municipal Centre Full Daily Fee by ProgramInfant 64.50 64.50 64.50 0.0% 0.0% n/a - Toddler 50.80 50.80 50.80 0.0% 0.0% n/a - Preschool 36.55 36.55 36.55 0.0% 0.0% n/a - Kindergarten 25.85 25.85 25.85 0.0% 0.0% n/a - After Four 15.35 15.35 15.35 0.0% 0.0% n/a -

-

Parks & Recreation

Arena RentalsMinor 116.79 122.63 137.11 11.8% 17.4% 01-Sep-09 473,000 Adult 165.75 210.00 231.00 10.0% 39.4% 01-Sep-09 148,000 Non-Prime Time 96.31 98.23 107.71 9.7% 11.8% 01-Sep-09 54,000 Commercial 176.63 210.00 231.00 10.0% 30.8% 01-Sep-09 14,000

Arena Slab RentalsMinor 27.23 27.78 28.33 2.0% 4.0% 01-Apr-09 2,000 Adult 43.78 44.65 45.55 2.0% 4.0% 02-Apr-09Commercial 50.91 51.93 52.96 2.0% 4.0% 03-Apr-09

Total Fire Services

Total Child Care

164


2007 Rate

2008 Rate

2009 Rate

Effective Date

2009 Revenue

$ $ $ 2008 2007 DD-MMM-YY

% Change Over

Parks & Recreation (Cont.)Sportsfields and Ball DiamondsMinor 5.35 5.46 5.98 9.5% 11.8% 01-Jan-09 79,000 Adult 9.42 15.07 29.70 97.1% 215.3% 01-Jan-09 328,000 Commercial 12.15 15.07 29.70 97.1% 144.4% 01-Jan-09 2,000 Minor with Lighting 16.05 16.46 16.98 3.2% 5.8% 01-Jan-09 2,000 Adult with Lighting 21.19 26.07 40.70 56.1% 92.1% 01-Jan-09 56,000 Commercial with Lighting 21.50 26.07 40.70 56.1% 89.3% 01-Jan-09 1,000

Hall Rentals, Gym Rentals and Rental Extra Fees 11.95 to 81.25 11.95 to 81.25 16.45 - 111.89 2.0% 4.0% 01-Apr-09 636,000 Minor Pool Rentals (25m) 39.39 40.18 44.06 2.0% 4.0% 02-Apr-09 22,000 Adult Pool Rentals (25m) 47.28 48.23 127.6 2.0% 4.0% 03-Apr-09 99,000 Summer Camp Registrations 28.15 to 436.10 28.71 to 444.82 29.28-453.72 2.0% 4.0% 01-Jun-09 80,000 Aquatics Memberships - Child, Youth, Adult, Senior, Family 15.00 to 570.28 15.30 to 581.69 15.61-593.32 4.0% 4.0% 01-Apr-09 5,000 Memberships; Fitness, Aqua-Fitness and Senior Centres 262.38-485.24 262.38-485.24 262.38-485.24 0.0% 0.0% 01-Apr-09 27,000

Aquatics AdmissionsChildren/Youth - Wave 4.81 4.91 5.00 1.9% 4.0% 01-Apr-09 16,000 Children/Youth - Leisure 2.45 2.50 2.55 2.0% 4.1% 01-Apr-09Children/Youth - Standard 1.64 1.67 1.72 2.8% 4.9% 01-Apr-09Adult - Wave 6.88 7.02 7.16 2.0% 4.1% 01-Apr-09Adult - Leisure 4.33 4.42 4.50 1.9% 3.9% 01-Apr-09Adult - Standard 3.8 3.88 3.96 2.2% 4.2% 01-Apr-09Senior - Wave 5.87 5.99 6.11 2.0% 4.1% 01-Apr-09Senior - Leisure 3.27 3.34 3.40 1.9% 4.0% 01-Apr-09Senior - Standard 2.21 2.25 2.30 2.0% 4.1% 01-Apr-09

Aquatic Instructional, Certification Program Registrations: 49.25 to 211.52 51.22 to 219.98 53.27-228.78 2.0% 4.0% 01-Apr-09 80,000 General Program Admissions/Drop in Fees Adult 7.14 7.28 7.43 2.1% 4.1% 01-Apr-09 10,000

General Program Registrations - Children, Adult, Seniors 7.67 to 147.86 7.98 to 153.77

8.30-159.92 4.0% 8.0% 01-Apr-09 233,000

Learn to Skate 39.25-142.50 39.25-142.50 40.43-146.78 3.0% 3.0% 01-Sep-09 10,000 Public Skating Fees 2.00 2.12 2.12 0.0% 5.7% 01-Apr-09 -

Fee Assistance 158.00 158.00 165.00 4.4% 4.4% 01-Jan-09 (200,000) 2,177,000 Total Parks & Recreation

165


2007 Rate

2008 Rate

2009 Rate

Effective Date

2009 Revenue

$ $ $ 2008 2007 DD-MMM-YY

% Change Over

Cultural Services Community Funding Arts Court – Tenant Rentals & Related Charges 4.11 to 38.05 4.11 to 38.05 4.20 to 40.00 2.2% to

5.1%2.2% to 5.1%

01/Jan/09 2,000

Museum – Admissions & Rentals 2.50 to 150.00 3.00 to 150.00 3.00 to 150.00 0% to 2.2%

0% to 2.2%

01/May/09 2,000

Centrepointe Theatre - Box Office, Rental and Processing Fees 2.00 to 1,695.00

2.00 to 1,775.00

2.25 to 1,830.00

3.0% to 12.5%

0% to 8.0%

01/Jul/09 15,000

Community Arts - Registrations 3.67 to 6.55 3.67 to 8.77 4.03 to 9.66 9.8% to 10.0%

9.8% to 47.4%

01/Jan/09 -

Orleans Theatre - Rentals 19.00 to 154.00 20.00 to 171.50 21.00 to 171.50 0% to 5.0%

10.5% to 11.4%

01/Jul/08 -

Shenkman Arts Centre - Registrations, Box Office, Processing Fees and Rentals

N/A N/A 2.25 to $1000.00

- - 01/May/09 -

Visual Arts & Creative Arts Centre – Registrations and Rentals 0.86 to 69.81 1.50 to 73.30 1.65 to 76.96 5% to 10.0%

10.2% to 91.8%

01/Sep/09 11,000

Archives – Research, Prints, & Publications 0.25 to 60.00 0.25 to 75.00 0.25 to 75.00 - - 01/Jan/09 -

Ben Franklin Place - Meeting Rooms ( Chamber / Atrium / and Equipment )

16.00 to 810.00 16.00 to 835.00 16.00 to 860.00 - - 01/Jul/09 -

30,000

By-law & Regulatory Services:

60,0002,500.00 2,750.00 2,850.00 3.51% 12.28% 02-Jan-09

500.00 525.00 540.00 2.78% 7.41% 02-Jan-09500.00 525.00 540.00 2.78% 7.41% 02-Jan-0950.00 55.00 55.00 0.00% 9.09% 02-Jan-09

205.00 210.00 215.00 2.33% 4.65% 02-Jan-09140.00 145.00 150.00 3.33% 6.67% 02-Jan-09345.00 350.00 365.00 4.11% 5.48% 02-Jan-09500.00 525.00 540.00 2.78% 7.41% 02-Jan-09345.00 350.00 360.00 2.78% 4.17% 02-Jan-09120.00 125.00 130.00 3.85% 7.69% 02-Jan-09200.00 210.00 220.00 4.55% 9.09% 02-Jan-09

Exotic Animal Entertainment 200.00 210.00 220.00 4.55% 9.09% 02-Jan-09100.00 105.00 110.00 4.55% 9.09% 02-Jan-09

3,000.00 3,100.00 3,215.00 3.58% 6.69% 02-Jan-09

Adult Entertainment Stores A

Auctioneer A (annual)Body Rub Parlour

Exhibitions (day)

Exotic Animal Rescue EstablishmentsFlea Markets (C-Annual)

Adult Entertainment Parlour (Operator)

Driving School (Owner/Operator)Driving School (Instructor)

Adult Entertainment Stores BAll Night Dance EventsAmusement Places

Total Cultural Services & Community Funding

Business LicensingAdult Entertainment Parlour (Owner)

166


2007 Rate

2008 Rate

2009 Rate

Effective Date

2009 Revenue

$ $ $ 2008 2007 DD-MMM-YY

% Change Over

By-law & Regulatory Services (Cont.):

200.00 210.00 220.00 4.55% 9.09% 02-Jan-09145.00 150.00 160.00 6.25% 9.38% 02-Jan-09

Group Home Old Nepean and Old Gloucester 100.00 105.00 4.76% 100.00% 02-Jan-09Kennel 65.00 70.00 7.14% 100.00% 02-Jan-09

750.00 775.00 800.00 3.13% 6.25% 02-Jan-09430.00 450.00 465.00 3.23% 7.53% 02-Jan-09140.00 150.00 160.00 6.25% 12.50% 02-Jan-09

Rooming House Owner 4-10 rooming units 150.00 150.00 155.00 3.23% 3.23% 02-Jan-09Rooming House Owner 11-20 rooming units 150.00 200.00 205.00 2.44% 26.83% 02-Jan-09Rooming House Owner 21-30 rooming units 150.00 250.00 260.00 3.85% 42.31% 02-Jan-09Rooming House Owner 31-40 rooming units 150.00 300.00 310.00 3.23% 51.61% 02-Jan-09Rooming House Owner 41-50 rooming units 150.00 350.00 365.00 4.11% 58.90% 02-Jan-09Rooming House Owner 51-60 rooming units 150.00 400.00 415.00 3.61% 63.86% 02-Jan-09

120.00 130.00 135.00 3.70% 11.11% 02-Jan-09120.00 130.00 135.00 3.70% 11.11% 02-Jan-09140.00 150.00 155.00 3.23% 9.68% 02-Jan-09300.00 310.00 320.00 3.13% 6.25% 02-Jan-09300.00 310.00 350.00 11.43% 14.29% 02-Jan-09

Refreshment VendorsMobile Refreshment VehicleLicence "A" Annual - 2,550.00 2,645.00 3.59% 100.00% 02-Jan-09Licence "B" six months - 1,650.00 1,710.00 3.51% 100.00% 02-Jan-09Licence "C" monthly - 250.00 260.00 3.85% 100.00% 02-Jan-09Licence "D" special event (1-21 days) - 200.00 205.00 2.44% 100.00% 02-Jan-09Licence "E" special event per day (1-4 days) - 150.00 155.00 3.23% 100.00% 02-Jan-09Licence "F" roadway annual - 2,550.00 2,645.00 3.59% 100.00% 02-Jan-09Licence "G" roadway six months - 1,650.00 1,710.00 3.51% 100.00% 02-Jan-09Licence "H" roadway monthly - 250.00 260.00 3.85% 100.00% 02-Jan-09Licence "I" Canada Day - 130.00 135.00 3.70% 100.00% 02-Jan-09

Mobile CanteenLicence "A" Annual - 550.00 570.00 3.51% 100.00% 02-Jan-09Licence "B" six months - 400.00 415.00 3.61% 100.00% 02-Jan-09Licence "C" monthly - 200.00 205.00 2.44% 100.00% 02-Jan-09Licence "D" special event (1-21 days) - 175.00 180.00 2.78% 100.00% 02-Jan-09Licence "E" special event per day (1-4 days) - 150.00 155.00 3.23% 100.00% 02-Jan-09

Public Garage

Business Licensing (Cont.)

Food Premises

Limousine (Owner/ Operator)Limousine (Vehicle)

Flea Markets (A-day)

Temporary Sign LessorsTobacco Vendors

Salvage YardsSecond-hand Goods ShopsSnow Plow Contractors

167


2007 Rate

2008 Rate

2009 Rate

Effective Date

2009 Revenue

$ $ $ 2008 2007 DD-MMM-YY

% Change Over


Mobile Refreshment CartLicence "A" Annual - 450.00 465.00 3.23% 100.00% 02-Jan-09Licence "B" six months - 300.00 310.00 3.23% 100.00% 02-Jan-09Licence "C" monthly - 200.00 205.00 2.44% 100.00% 02-Jan-09Licence "D" special event (1-21 days) - 175.00 180.00 2.78% 100.00% 02-Jan-09Licence "E" special event per day (1-4 days) - 150.00 155.00 3.23% 100.00% 02-Jan-09Licence "F" sidewalk annual - 450.00 465.00 3.23% 100.00% 02-Jan-09Licence "G" sidewalk six months - 300.00 310.00 3.23% 100.00% 02-Jan-09Licence "H" sidewalk monthly - 200.00 205.00 2.44% 100.00% 02-Jan-09Licence "I" Canada Day - 130.00 135.00 3.70% 100.00% 02-Jan-09

Refreshment standLicence "A" Annual - 600.00 620.00 3.23% 100.00% 02-Jan-09Licence "B" six months - 400.00 415.00 3.61% 100.00% 02-Jan-09Licence "C" monthly - 200.00 205.00 2.44% 100.00% 02-Jan-09Licence "D" special event (1-21 days) - 175.00 180.00 2.78% 100.00% 02-Jan-09Licence "E" special event per day (1-4 days) - 130.00 135.00 3.70% 100.00% 02-Jan-09Itinerant SellerLicence "A" Annual - 400.00 415.00 3.61% 100.00% 02-Jan-09Licence "B" six months - 250.00 260.00 3.85% 100.00% 02-Jan-09Licence "C" monthly - 225.00 230.00 2.17% 100.00% 02-Jan-09Licence "D" special event (1-21 days) - 200.00 205.00 2.44% 100.00% 02-Jan-09Licence "E" special event per day (1-4 days) - 130.00 135.00 3.70% 100.00% 02-Jan-09Licence "F" sidewalk annual - 400.00 415.00 3.61% 100.00% 02-Jan-09Licence "G" sidewalk six months - 250.00 260.00 3.85% 100.00% 02-Jan-09Licence "H" sidewalk monthly - 225.00 230.00 2.17% 100.00% 02-Jan-09Licence "I" Canada Day - 130.00 135.00 3.70% 100.00% 02-Jan-09

5,00090.00 95.00 100.00 5.00% 10.00% 02-Jan-09

Business Licensing (Cont.)

Temporary Sign (30 day)Portable Signs

168


2007 Rate

2008 Rate

2009 Rate

Effective Date

2009 Revenue

$ $ $ 2008 2007 DD-MMM-YY

% Change Over

By-law & Regulatory Services (Cont.):45,000

New ApplicationTaxicab Driver1 130.00 135.00 145.00 6.90% 10.34% 02-Jan-09Taxi Plate Holder - Standard Taxicab1 435.00 450.00 465.00 3.23% 6.45% 02-Jan-09Taxi Plate Holder - Accessible Taxicab1 435.00 450.00 465.00 3.23% 6.45% 02-Jan-09Taxicab Broker - 1 to 24 taxicabs2 640.00 660.00 685.00 3.65% 6.57% 02-Jan-09Taxicab Broker - 25 to 99 taxicabs3 1,960.00 2,020.00 2,100.00 3.81% 6.67% 02-Jan-09Taxicab Broker - 100 or more taxicabs4 5,770.00 5,945.00 6,170.00 3.65% 6.48% 02-Jan-09

Renewal ApplicationTaxicab Driver1 130.00 135.00 145.00 6.90% 10.34% 02-Jan-09Taxi Plate Holder - Standard Taxicab1 435.00 450.00 465.00 3.23% 6.45% 02-Jan-09Taxi Plate Holder - Accessible Taxicab1 435.00 450.00 465.00 3.23% 6.45% 02-Jan-09Taxicab Broker - 1 to 24 taxicabs2 640.00 660.00 685.00 3.65% 6.57% 02-Jan-09Taxicab Broker - 25 to 99 taxicabs3 1,960.00 2,020.00 2,100.00 3.81% 6.67% 02-Jan-09Taxicab Broker - 100 or more taxicabs4 5,770.00 5,945.00 6,170.00 3.65% 6.48% 02-Jan-09Transfer - taxi plate holder to taxi plate holder5 3,800.00 3,800.00 4,800.00 20.83% 20.83% 02-Jan-09

1 $35.00 In-cab camera surcharge to be levied in 2009, 2010 & 2011 only2 $140.00 In-cab camera surcharge to be levied in 2009, 2010 & 2011 only3 $1,000.00 In-cab camera surcharge to be levied in 2009, 2010 & 2011 only4 $7,255.00 In-cab camera surcharge to be levied in 2009, 2010 & 2011 only5 Increased transfer fee in effect for 3 yrs or until cost recovery achieved

25,000Dog/Cat RegistrationDog - neither sterilized nor microchipped 30.00 35.00 37.00 5.41% 18.92% 02-Jan-09Dog - microchipped or sterilized 15.00 20.00 21.00 4.76% 28.57% 02-Jan-09Dog - microchipped and sterilized 10.00 15.00 16.00 6.25% 37.50% 02-Jan-09Puppy - under 6 mos. - microchipped 10.00 15.00 16.00 6.25% 37.50% 02-Jan-09Puppy - under 6 mos. - not microchipped 15.00 20.00 21.00 4.76% 28.57% 02-Jan-09Cat - neither sterilized nor microchipped 30.00 35.00 37.00 5.41% 18.92% 02-Jan-09Cat - microchipped or sterilized 15.00 20.00 21.00 4.76% 28.57% 02-Jan-09Cat - microchipped and sterilized 10.00 15.00 16.00 6.25% 37.50% 02-Jan-09Kitten - under 6 mos. - microchipped 10.00 15.00 16.00 6.25% 37.50% 02-Jan-09Kitten - under 6 mos. - not microchipped 15.00 20.00 21.00 4.76% 28.57% 02-Jan-09

Taxi Licensing

Animal Control

169


2007 Rate

2008 Rate

2009 Rate

Effective Date

2009 Revenue

$ $ $ 2008 2007 DD-MMM-YY

% Change Over


Spay/Neuter ClinicFemale Dogs:10 pounds or less* - 140.00 150.00 6.67% 100.00% 02-Jan-0911-30 pounds* - 155.00 165.00 6.06% 100.00% 02-Jan-0931-50 pounds 135.00 165.00 175.00 5.71% 22.86% 02-Jan-0951-70 pounds 146.00 185.00 195.00 5.13% 25.13% 02-Jan-09over 70- pounds 161.00 205.00 215.00 4.65% 25.12% 02-Jan-09

Male Dogs:10 pounds or less* - 125.00 135.00 7.41% 100.00% 02-Jan-0911-30 pounds* - 135.00 145.00 6.90% 100.00% 02-Jan-0931-50 pounds 115.00 145.00 155.00 6.45% 25.81% 02-Jan-0951-70 pounds 120.00 155.00 165.00 6.06% 27.27% 02-Jan-09over 70- pounds 135.00 165.00 175.00 5.71% 22.86% 02-Jan-09

Female Cats 90.00 100.00 110.00 9.09% 18.18% 02-Jan-09Male Cats 55.00 60.00 70.00 14.29% 21.43% 02-Jan-09

* new fee categories commencing in 2008

- - 50.00 100.00% 100.00% 02-Jan-09

135,000

2,355,000

Surgery booking (to be deducted from surgery fee after discharge)

TOTAL COMMUNITY & PROTECTIVE SERVICES

Animal Control (Cont.)

Total By-law & Regulatory Services

170

City of Ottawa Community & Protective Services - Key Performance/Outcome Measures

2007 2008 2009

Actual ForecastEstimated

Target

Employment & Financial Assistance

OMBI MeasuresMonthly Social Assistance Caseload/100,000 Households 4,461.8 4,180Number of Social Assistance Beneficiaries/100,000 Households 3,403.9 3,165Monthly Total Social Assistance Cost/Case $920.90 915Social Assistance Response Time to Client Eligibility (days) 4.18 4Average Time of Assistance (Months) 18.90 17Percentage of Social Assistance cases on assistance for less than 12 months 54.7% 56%

Key Employment OutcomesPercentage of caseload with employment income 13.35% 13.50% To be negotiated

Average Amount of Employment Earnings for Participants with Earnings $735.02 $766.33 with MCSS

Percentage of Terminations (exits) exiting to employment 22.22% 26.26% in Mar '09

Satisfaction surveys rating ERA services and resources 90.00%Workshop evaluation rating 97%

Audit Performance (MCSS)

Program Policy Compliance Reviews (“end to end” file reviews and additional targeted reviews on an as needed basis). compliant compliant compliant

Annual Form 5 Financial Reviews (annual review of payments for cost-sharing compliance) compliant compliant compliant

Ottawa Fire ServicesOMBI Data - 2007 Statistics

1. Number of Incidents Responded to by Fire Services 24,656 25,743 26,644

2. Number of Residential Fire Related Injuries 56 44 45

3. Number of Residential Fire Related Fatalities 5 2 1

171


2007 2008 2009


Target

Child Care ServicesNumber of Fee Subsidy Child Care Spaces / 1,000 LICO (Low-Income Cut-off) Children (2006 = 243) 252 235 218Includes purchase of service and municipality operated spaces

Size of Waitlist for Subsidized Child Care Spaces (not measured in 2006) 3,613 2000 2400There are 7,481 subsidized spaces in Ottawa

Number of Full Day Equivalent Subsidized Child Care Spaces / 1,000 LICO Children (2006 = 430) 438 407 376Full Day Equivalent Spaces are weighted based on the age group of the clients

Annual Fee Subsidy Child Care Cost per Normalized Subsidized Child Care Space (2006= $3,729) $4,911.00 $5,000 $5,200Costs are weighted based on the type of spaces. Excludes wage subsidy, pay equity and admin costs Average cost of a subsidized Child Care Space per year $10,500 $10,600 $10,600Based on all direct and indirect costs including wage subsidy, pay equity and admin costs per average subsidized child care space

Number of families receiving fee subsidy 7,527 8,197 8927Number of children receiving fee subsidy 9,604 10,534 11554

Number of families served by Ontario Works Child Care 663 595 595Number of children served by Ontario Works Child Care 1,461 1,267 1267

172


2007 2008 2009


Target

Parks & Recreation

This chart identifies what proportion of the population (unique users) is taking part in directly provided registered recreation programs for the years 2005, 2006 and 2007. Individuals who registered for more than one program are counted only once; therefore, this graph represents “unique users”. The number of Unique Users highlighted here does not include those who use Drop-In, Permit Based or programming provided by alternate Sport & Recreation service providers The higher the bar, the greater number of persons using registered programs.

Annual Number of Unique Users for Directly Provided Registered Programs as a Percentage of Population

0

5

10

15

2007 4.80 7.60 13.30 7.40 9.00 5.80 7.10 7.40

2006 3.40 6.20 9.20 4.70 10.10 5.90 7.10 6.20

2005 3.30 7.30 8.80 4.00 10.30 5.90 7.00 7.00

HAM LON OTT SUD TBAY TOR WIND MED

173


2007 2008 2009


Target

Parks & Recreation (Cont.)

Parkland (maintained and natural) includes a varying number and range of amenities (greenhouses, washrooms, playgrounds) and a broad range of turf maintenance levels all of which can contribute to a higher cost per person. Results can be influenced by the mix of natural and maintained parkland in each municipality; different service standards (grass cutting, litter picking); differences in cost of maintaining different categories and types of amenities including sports fields; and the level of management applied to natural areas including ecological restoration and community naturalization projects

Cost / Hectare - Maintained and Natural Parkland

02,0004,0006,0008,000

10,00012,00014,00016,000

2007 11725 9349 3356 5783 10474 4057 14521 8954 9151

2006 10150 8922 2998 6058 9339 3658 13828 8293 8607

2005 10009 8001 3503 5695 7072 3401 15210 8305 7537

BRT HAM LON OTT SUD TBAY TOR WIN MED

174


2007 2008 2009


Target

Parks & Recreation (Cont.)

Figure 12.1 shows the number of operational, indoor and outdoor pool locations where the municipality has some control or influence over the programming offered for 2006 and 2007. The higher the bar, the greater the number of pool locations.

Number of participants and available spaces in registered programs Registered 188,713 189337 196910Available Spaces 284,443 276113 281635

Percentage Program Occupancy 66.2% 68.6% 69.9%

Number of Indoor/Outdoor Pool Locations per 100,000 Population

0

1

2

3

4

2007 Indoor - 3.67 0.84 2.14 3.11 2.75 2.75 1.38 2.44

2007 Outdoor 3.18 2.32 3.66 1.01 - 2.75 2.20 2.76 2.53

2006 Indoor - 3.69 0.85 2.17 3.17 2.75 2.77 1.39 2.46

2006 Outdoor 3.19 2.14 3.69 1.03 - 2.75 2.18 2.77 2.47

BRT HAM LON OTT SUD TBAY TOR WIND MED

175


2007 2008 2009


Target

Ottawa Paramedic Services

. Response time - Code 4 (T0-T4) 0:13:40

. Response time - High Density (Target 8:59 at the 90th Percentile) 0:12:49

. Response time - Low-Density (Target 15:59 at the 90th Percentile) 0:21:15

. Advanced Care Paramedic (ACP) Capture - (Ottawa Paramedic Service Target is 100%) 72.90%

. Dispatch Time - (Provincial Legislated Standard is 120 seconds) 0:01:50

. Response Volume 98,513 103,905 109,100

Long Term Care

Number of nursing staffed hours per LTC bed day (CMI adjusted)

Municipal median is 2.74 hours/resident day 2.69 hours/resident day

2.65 hours/resident day

2.69 hours/resident day

LTC Facility Cost (CMI adjusted) LTC Bed Day

Municipal median is $186.46 per LTC Bed Day$184.63 per LTC

Bed Day $183.00 per LTC

Bed Day $184.80 per LTC

Bed Day

LTC Facility Bed Day Cost (CMI Adjusted), includes all City allocated cost

Municipal Median is $202.92 per LTC Bed Day$205.66 per LTC

Bed Day$215.94 per LTC

Bed Day$226.74 per LTC

Bed Day

Percentage of surveyed LTC residents and/or families who are satisfied 93% 93% 93%with municipal long-term care homes as a place to live

Municipal Median is 95.0%

176


2007 2008 2009


Target

Public Health# of visits to dental clinics 19,499 19,500 20,000# of visits to sexual health clinic 15,537 16,000 16,500 # of visits to young families 11,992 12,000 12,500 # of health hazard investigations responded to 888 900 1,000 # of food premises inspections completed 12,032 12,500 13,000 # of call to the PHIL information line (Public Health Information Line) 17,344 18,000 18,000

OMBI Measures: Ottawa Public Health currently provides information on the Public Health Investment per Capita and the Net Public Health Investment per Capita. Public Health was not recommended for inclusion in the 2006 or 2007 report as measures have yet to be developed. The measures for the new Health Standards Act have not been completed by the Province. The new Public Health Standards will actually be promulgated under the authority given to the Minister(s) by HPPA and is not subject to a legislative Act.

Cultural Services & Community FundingCSCF programs/services

Number of Volunteers 2,451 2,098 2,000 Number of Volunteer Hours 73,530 62,628 63,000 Value of Volunteer Hours $1.3M $1.1M $1.1M Number of Programs (Exhibitions, Courses, Performances, etc) 1,630 1,671 1,700 Number of Participants 969,403 964,872 970,000 Client Satisfaction / Survey Results – Culture Services 1 99% 99% 99%Client Satisfaction / Survey Results – Community Funding 2 NA 86% 90%

177


2007 2008 2009


Target

CSCF programs/services Number of Volunteers 2,451 2,098 2,000 Number of Volunteer Hours 73,530 62,628 63,000 Value of Volunteer Hours $1.3M $1.1M $1.1M Number of Programs (Exhibitions, Courses, Performances, etc) 1,630 1,671 1,700 Number of Participants 969,403 964,872 970,000 Client Satisfaction / Survey Results – Culture Services 1 99% 99% 99%Client Satisfaction / Survey Results – Community Funding 2 NA 86% 90%

Funding programsArts, Heritage and FestivalsNumber of Funding Applications 567 492 500Number of Allocations 327 300 300Amount of Allocations $6,6M 8,0M 8,6MNumber of Programs Funded 18,188 20,870 21,000Number of Participants 2,9M 2,8M 2,8MNumber of Volunteers (Programs managed by agencies) 15,186 21,714 22,000Number of Volunteer Hours (Programs managed by agencies) 320,598 424,522 450,000Value of Volunteer Hours (Programs managed by agencies) $5,6M $7,5M $7,9MPercent of Revenue Leveraged by Agencies 91% 91% 91%Revenue Generated for Each City Dollar Invested $9.50 $9.50 $9.50Community FundingNumber of Allocations 327 321 321Amount of Allocations $20.5M $20.9M $21.9MNumber of Agencies funded 213 198 198Number of Programs 327 350 350Number of Clients Served 1.5M 1.5M 1.5MNumber of Client Contacts 163,832 89,795 90,000Number of Volunteers (Programs managed by agencies) 18,881 19,863 20,000Number of Volunteer Hours (Programs managed by agencies) 1.3M 1.3M 1.3MValue of Volunteer Hours (Programs managed by agencies) $23.4M $23.6M $23.8MPercent of Revenue Leveraged by Agencies NA 91% 91%

(1) Percent of people that rated program satisfied and very satisfied (museums, galleries and instructional programs only) (2) Percent of respondents that are very satisfied with the services provided by the Community Funding Division: 70.1% (somewhat satisfied: 16%, average satisfied: 6.2% and somewhat dissatisfied: 3.6%)

178


2007 2008 2009


Target

By-Law & Regulatory Services. Year-end By-law Activity (Call Volume) 63,910 71,700 80,300

. Number of Domestic Animal Licenses/Registrations issued / 100,000 Population 4,817

. Number of Dog Licenses/Registrations issued / 100,000 Population 3,355

. Number of Cat Licenses/Registrations issued / 100,000 Population 1,461

. Number of Specified By-law complaints / 100,000 Population 2,425

. Number of Yard Maintenance By-law complaints / 100,000 Population 462

. Number of Noise By-law complaints / 100,000 Population 1,310

. Number of Zoning By-law complaints / 100,000 Population 152

. Number of Property Standards By-law complaints / 100,000 Population 499

. Total Specified By-law Enforcement Cost / 100,000 Population 543,792$

. Animal Control By-law Enforcement Cost / 100,000 Population 256,222$

. Yard Maintenance By-law Enforcement Cost / 100,000 Population 87,261$

. Noise By-law Enforcement Cost / 100,000 Population 104,664$

. Property Standards By-law Enforcement Cost / 100,000 Population 95,646$

. Zoning By-law Enforcement Cost / 100,000 Population 28,784$

. Yard Maintenance By-law Enforcement Cost / Complaint 189$

. Noise By-law Enforcement Cost / Complaint 80$

. Property Standards By-law Enforcement Cost / Complaint 191$

. Zoning By-law Enforcement Cost / Complaint 189$

. Number of Total Specified Complaint Files / By-law Officer2 342

. Number of Yard Maintenance Complaint Files / By-law Officer 216

. Number of Noise Complaint Files / By-law Officer 466

. Number of Zoning Complaint Files / By-law Officer 71

. Number of Property Standards Complaint Files / By-law Officer 234

. Average Actual Response Time to Yard Maintenance By-law Complaint 13

. Average Actual Response Time to Zoning By-law Complaint 14

. Average Actual Response Time to Property Standards By-law Complaint 10

. Average Time to Resolve/Close Yard Maintenance By-law Complaints (Days) 35

. Average Time to Resolve/Close Zoning By-law Complaints (Days) 46

. Average Time to Resolve/Close Property Standards By-law Complaints (Days) 40(1) 2008 & 2009 values not available(2) Only yard maintenance, noise, property standards and zoning

City of Ottawa-reported OMBI Performance Measures - 2007 1

179


2007 2008 2009


Target

Office of Emergency Management

Emergency Management Program

. The Emergency Management and Civil Protection Act outline specific requirements for Municipal Emergency Management programs.

Compliant Compliant Compliant

The Corporate Radio System

. 100% coverage for mobile radios and 95% coverage for hand-held radios in the coverage area. Compliant Compliant Compliant

911-Service Level Agreement

. Requires ninety-eight percent (98%) of all calls be answered within 6 seconds. 97.9% 97.9% 98.0%

180

City of Ottawa Community and Protective Services - Budget Options & SolutionsIn Thousands ($000)

Strategy Category

Branch Program / Service Adjustment Exp RevNet

ImpactFTE

ImpactNet

ImpactFTE Impact

1 P&R Increase arena rental revenues for minor prime time to achieve a rate of $231/hr a 51% increase.

- 1,905 1,905 - - -

1 P&R Increase arena rental revenues for Adult prime time to $231/hr a 10% increase. This approach is consistent with Fiscal Framework user fee goals.

- 105 105 - 105 -

1 P&R Increase Hall, and Gym rentals by 35% and Pool rentals by 152% for adult and 143% for minors.This approach is consistent with Fiscal Framework user fee goals.

- 590 590 - 590 -

1 P&R Increase sportsfield rental revenues for minors moving towards cost recovery. This approach is consistent with Fiscal Framework user fee goals.

- 3,060 3,060 - - -

1 P&R Increase sportsfield rental revenues for adults moving towards cost recovery. This approach is consistent with Fiscal Framework user fee goals.

- 520 520 - 520 -

2 BYLAW Defer a recommended enhancement by eliminating the identified increase for Special Events.

500 - 500 - 500 -

2 CSCF Defer Community Gardens enhancement 75 - 75 - - -

2 CSCF Defer request for Karsh-Masson Gallery - Program Operations

30 - 30 1.40 30 1.40

2 CSCF Defer recommended enhancement to Civic and Commemorative Events, which assists local civic events organizations (including Remembrance Day and Canada Day events)

25 - 25 - 25 -

2 CSCF Defer recommended enhancements to support the implementation of Phase III of the Arts Investment Strategy (AIS) and Festival Sustainability Plan (FSP)

490 - 490 1.00 - -

2 CSCF Defer recommended enhancements to support the implementation of Phase IV of the Museum Sustainability Plan impacting 11 City and community-owned museums.

340 (20) 320 3.00 - -

2009 Staff Options Solutions Taken

1 - User-Pay Principle 2 - Defer New Programming & Capital Works

3 - Adjusting Funding for Cost Shared Programs

4 - Transit Service Adjustments

5 - Service Reductions / Other

181


Strategy Category


ImpactFTE

ImpactNet

ImpactFTE Impact

2 CSCF Defer recommended enhancement to respond to community agencies operational pressures in existing programs.

500 - 500 - - -

2 CSCF Defer the increase to City Archives preventative maintenance and restoration services.

280 280 2.00 - -

2 CSCF Defer the Coporate Art Acquisitions component of the Public Arts Program ($150). Eliminates the 0.7 FTE request to monitor the collection and implement independent appraisals as per the 2008 Audit recommendations.

200 - 200 0.70 200 0.70

2 HOU Defer Budget Pressure for conversion of social housing to supportive housing.

1,000 - 1,000 - - -

2 HOU Defer Budget Pressure for Tenant Resource Centres and Housing Support Workers to support tenants of social housing

1,750 - 1,750 - 1,750 -

2 OEM Defer new OEM staff to support the Exercise and Training, Business Continuity and Specialty Team Programs.

75 - 75 1.00 75 1.00

2 OEM Defer the new OEM staff for the management of multi-agency specialty response teams

100 - 100 1.00 100 1.00

2 OEM Defer new OEM staff to Manage Corporate Business Continuity and Exercise and Training Programs.

220 - 220 2.00 220 2.00

2 OEM Defer the maintenance and training of multi-agency specialty response teams

45 - 45 - 45 -

2 P&R Defer request for two Financial and Business Processes Coordinators

140 - 140 2.00 140 2.00






182


Strategy Category


ImpactFTE

ImpactNet

ImpactFTE Impact

2 P&R Defer the request for a Marketing Coordinator 85 - 85 1.00 85 1.00 2 P&R Defer the request for outdoor signage for parks and

facilities50 - 50 - 50 -

2 P&R Defer enhancement for extension of season for Youth on the Move

55 - 55 1.22 55 1.22

2 P&R Defer expansion of "Shared Care" program 15 - 15 0.55 15 0.55

2 P&R Defer the expansion of Ultra-Play program to 2 additional communities.

10 (10) - 0.20 - 0.20

2 P&R Defer the request for increased public skating supervision in areas of high attendance.

5 (5) - 0.76 - 0.76

3 Child Care Reduce City tax payer subsidy of Provincially mandated programs.

1,970 - 1,970 - - -

3 PH Reduce City tax payer subsidy of Provincially mandated programs.

2,000 - 2,000 14.10 - -

5 BYLAW Eliminate Special Events program. - - - - -

5 CSCF Reduce Cultural, Arts & Heritage Programs. 4,133 - 4,133 1.40 - -






183


Strategy Category


ImpactFTE

ImpactNet

ImpactFTE Impact

5 HOU Ottawa Community Housing (OCH) Public Housing Program -Cap capital contribution at 2008 levels, based on general cost factor of 1.8% applied to social housing programs.

150 - 150 - - -

5 HOU Rent Supplement Programs - cap at 2008 funding levels 295 - 295 - - -

5 LTC Reduce levels of services to Provincial Standards 300 - 300 5.00 - -

5 P&R Identified 2009 Operating Pressure - Inflationary increases to Funded Recreation Service Delivery Partners to maintain existing services.

50 - 50 - - -

5 P&R Eliminate the purchase of ice from two P3 facilities, which is then sold to the public at City rates.

520 (390) 130 - - -

5 P&R Reduce Fixed Asset Budget by 25% for recreation programs 175 - 175 - - -

5 P&R Reduce current service standards by eliminating Outdoor Rink Grants.

695 - 695 - - -

5 P&R Reduce current service standards by closing two indoor skateboard parks in Stittsville and McNabb during the summer months which will harmonize service levels across the City.

65 - 65 1.50 - -

5 P&R Reduce current service standards by closing 3 of 23 arena slabs during summer months (May-August) at the Stittsville, W Erskine Johnston, RJ Kennedy arenas.

260 (10) 250 - - -

16,603 5,745 22,348 39.83 4,505 11.83 Total Budget Options






184


Net Impact

FTE Impact

3,202 -

1,286 - 417 - 200 -

9,610 11.83

Net Require-

mentFTE's

2009 Draft 455,664 4,609.56 Total Solutions (9,610) (11.83) 2009 Approved 446,054 4,597.73

Minor fees to increase by 7.5%

http://ottawa.ca/calendar/ottawa/citycouncil/occ/2008/12-01/minutes49.htm

Total Solutions

Additional Revisions / Solutions to achieve a 4.9% tax increase

Draft Budget Revisions as per City Treasurer presentation / memo (Compensation, Fuel, Energy, and contracted services.)Solutions approved by Council

Reductions in Compensation, Advertising & budget re-alignments

Public Health - Funding Adjustment

185

http://ottawa.ca/calendar/ottawa/citycouncil/occ/2008/12-01/minutes49.htm

City of Ottawa Community and Protective Services - Capital Budget - New AuthorityIn Thousands ($000)

2009

Description Tax Rate DC

Housing

Strategic InitiativesCPS 905136 Social Housing Life Cycle Renewal 13,550 13,550

Strategic Initiatives 13,550 13,550

13,550 13,550

Ottawa Fire Services

Renewal of City AssetsCPS 903144 Self-Contained Breathing Apparatus 100 100 BTS 905076 LCR Bldg Park Heritage Fire 1,180 1,180 CPS 905008 Specialty Fire Equipment Replacement-09 325 325 CPS 905009 Fire Equipment Replacement Program- 590 590 CPS 905010 Fire Safety Equipment Replacement-2009 573 573 CPS 905011 Personal Protective Equipment-2009 400 400 CPS 905012 Fire Tech. Development & Equip.-2009 315 315 CPS 905013 Fire Facility Equip. Replacement-2009 125 125 PWS 905031 Fleet Renewal - Fire Services 3,935 3,935

Renewal of City Assets 7,543 7,543

GrowthCPS 903143 Ottawa South Fire Station 8,800 2,200 2,363 4,237 CPS 903157 Ottawa West Fire Station 6,700 1,675 2,362 2,663 CPS 905014 Rural Water Supply Requirements-2009 285 86 150 49

Growth 15,785 3,875 86 4,875 6,949

Strategic InitiativesCPS 905015 Fire-Backup Emergency Power-2009 200 200 CPS 905016 Fire Prevention Retrofit Program-2009 125 125

Funding

New Authority

Revenue

Tax Supported

& Other Reserves

RateSupported

Develop. Charges

Debt

186


2009


Funding

New Authority

Revenue

Tax Supported

& Other Reserves

RateSupported

Develop. Charges

Debt

CPS 905017 Nederman/Garage Doors-2009 200 200 Strategic Initiatives 525 525

23,853 3,875 8,154 4,875 6,949

Child Care Services

Renewal of City AssetsCPS 904702 Municipal Childcare infrastructure renew 200 200 CPS 905027 Mun. Childcare Outdoor Fac. 2009 200 200 BTS 905080 LCR Bldg Park Heritage Child Care 169 169

Renewal of City Assets 569 569Strategic Initiatives

CPS 905120 Child Care Cap. Grant 2009 411 411 CPS 905124 Municipal Childcare Facility 100 100

Strategic Initiatives 511 511

1,080 1,080

Parks and Recreations Services

Renewal of City AssetsCPS 904703 Tennis Court Redevelopment 50 50 PWS 904950 Small Equipment Replacement 100 100 BTS 904963 Lansdowne Park retrofits 2009 750 750 PWS 905003 Park Infrastructure Program 200 200 CPS 905026 Minor Park Improvement 2009 600 600 BTS 905078 LCR Bldg Park Heritage Recreation &Parks 12,980 12,980 BTS 905087 Bulk Renewal 2009 Parks & Recreation 5,626 5,626 CPS 905182 Old Ottawa South CC Expansion 2,900 2,900

Renewal of City Assets 23,206 20,306 2,900

187


2009


Funding

New Authority

Revenue

Tax Supported

& Other Reserves

RateSupported

Develop. Charges

Debt

GrowthCPS 903585 Parks - Growth 1,492 75 1,417 CPS 903614 GRC Icepad Twinning 5,500 275 5,225 CPS 905070 Kanata Rec Centre Retrofit 1,215 1,039 176

Growth 8,207 350 7,681 176

Strategic InitiativesPTE 904279 Park Acquisition - East /South 100 100 PTE 904280 Park Acquisition - West /Central 100 100 CPS 903843 Outdoor Rink Infrastructure 250 250 CPS 904439 Re-Use of Belltown Dome 365 365 CPS 905084 Accessibility 2009 Parks & Recreation 80 80 CPS 905114 Greenboro CC Expansion 400 400 CPS 905115 New Community Building 1,300 1,112 188 CPS 905116 Overbrook CC Expansion 4,020 3,475 545 CPS 905117 Pinecrest CC Expansion 600 600 CPS 905118 Community Centre Additions 3,400 2,907 493 CPS 905119 Park Support Infrastructure 450 450 CPS 905121 Land Acquisition Sportsfield 500 500 CPS 905123 Minor Cap. Comm. Partnership 2009 200 200

Strategic Initiatives 11,765 4,555 1,015 4,019 2,176

43,178 4,555 21,671 11,700 5,252

Ottawa Paramedic Services

Renewal of City AssetsCPS 904827 Paramedic Equipment Replacement Prog- 1,140 1,140 CPS 904828 Paramedic Defibrillator Replacement-2009 375 375

188


2009


Funding

New Authority

Revenue

Tax Supported

& Other Reserves

RateSupported

Develop. Charges

Debt

PWS 905032 Fleet Renewal - Paramedic Services 2,025 2,025 Renewal of City Assets 3,540 3,540

Strategic InitiativesCPS 904826 Paramedic Vehicles & Equipment 1,285 1,285

Strategic Initiatives 1,285 1,285

4,825 4,825

Long Term Care

Renewal of City AssetsCPS 904830 Furniture & Equipment - LTC 225 225 CPS 904831 Renovations & Equipment - LTC 125 125 BTS 905086 Bulk Renewal 2009 Long Term Care 320 320

Renewal of City Assets 670 350 320

670 350 320

Public Health Services

Renewal of City AssetsBTS 905077 LCR Bldg Park Heritage Public Health 27 27 PWS 905039 Fleet Renewal - Health & social service 36 36

Renewal of City Assets 63 63

63 63

Cultural Services and Community Funding

Renewal of City AssetsCPS 903685 Centrepointe Theatre Cap Renewal Fund 200 200

189


2009


Funding

New Authority

Revenue

Tax Supported

& Other Reserves

RateSupported

Develop. Charges

Debt

CPS 904832 CSCF Building & Equipment Replacement 150 150 BTS 905071 LCR Bldg Park Heritage Cultural Services 823 823 BTS 905085 Bulk Renewal 2009 Cultural Services 469 469


Strategic InitiativesBTS 905081 Accessibility 2009 Cultural Services 50 50


1,692 50 1,642

By-Law and Regulatory Services

Renewal of City AssetsCPS 904846 By-Law - Equip. Replacement 2009 50 50 PWS 905033 Fleet Renewal - By-Law Services 436 436

Renewal of City Assets 486 486

Strategic InitiativesCPS 905195 By-law - Vehicle & Equip - One-time 2009 300 300


786 786

Office of Emergency Management

Renewal of City AssetsCPS 904943 OEM - Corporate Radio System Program 2,225 2,225


190


2009


Funding

New Authority

Revenue

Tax Supported

& Other Reserves

RateSupported

Develop. Charges

Debt

Strategic InitiativesCPS 904942 OEM - Emergency Management Plan 790 790


3,015 3,015

Total 92,712 22,380 41,556 16,575 5,252 6,949

Summary per Category

Renewal of City Assets 39,944 350 36,694 2,900 Growth 23,992 3,875 436 12,556 176 6,949 RegulatoryStrategic Initiatives 28,776 18,155 4,426 4,019 2,176

Total 92,712 22,380 41,556 16,575 5,252 6,949

191

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