cisco webex hybrid services from telstra · cisco unified communications manager registered devices...
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Cisco Webex Hybrid Services from TelstraDelivering a truly unified and integrated collaboration experience
Find out more
Contents Product summary 03
Integration with Telstra 05
Features 06
– Hybrid Call Service 07
– Hybrid Calendar Service 08
– Hybrid Directory Service 08
– Hybrid Identity Management Service 09
The Telstra Advantage 10
– Why Telstra? 11
Contact details 12
Boost productivity and teamwork more easily than you thought possible with Cisco Webex Hybrid Services from Telstra.
Our enterprise-grade software client delivers a truly unified collaboration experience by integrated calling, meeting and messaging capabilities all in one. We have integrated our Cisco Hosted Collaboration Solution (HCS) and Jabber from Telstra with Cisco Webex Teams via our cloud collaboration platform and secure global data networks.
Now you can take advantage of complete, modern collaboration tools on one app for teams to chat, meet, schedule whiteboard and share files. Integrate the app, with calendars, contacts, and enterprise calling systems for a seamless user experience.
Enjoy effortless switching between communication modes. All with the convenience of one number across your Cisco phones.
Product Summary | Cisco Webex Hybrid Services from Telstra
Common issues include:
• impaired performance of mobile staff if theydon’t have full functionality on devices,
• wasted time and frustration switching toolsto access different features,
• restricted collaboration outside companywalls, and
• problems managing and securingmultiple systems.
Cisco Webex Hybrid Services from Telstra help to overcome these challenges.
Your staff can more efficient and productive wherever they are, and so can the people who manage the solution.
Empower staff
Help staff save time performing daily tasks:
• Quickly schedule meetings
• Be easily contactable on any compatibledevice with a single number
• Respond faster on the communicationmode that suits the moment
Break down the barriersImproving team efficiency is a priority for every business, especially with dispersed, mobile or time-poor staff.
Product Summary | Cisco Webex Hybrid Services from Telstra
Get the most from Cisco Webex Hybrid Services with Telstra
Benefit from cloud-based voice and video calling, Cisco Jabber or Webex Teams persistent messaging for 1:1 or team chat, file sharing and basic meetings, or add advanced meeting features with Cisco Webex Meetings from Telstra – all in one unified communications ecosystem.
Cisco Webex Teamsor Webex Meetings
Cisco Hosted Collaboration Solution
and Jabber from TelstraCisco Webex
Hybrid Services from Telstra
Telstra Global IP & SIP Connect networks
One app Global reach Consistent experience
Cisco Webex Teamsor Webex Meetings
Cisco HostedCollaboration Solution
from TelstraCisco Webex
Hybrid Services from Telstra
Telstra Global IP & SIP Connect networks
One app Global reach Consistent experience
Integration with Telstra | Cisco Webex Hybrid Services from Telstra
Take advantage of the range of services that can be deployed together or individually
Features
Hybrid Call Service
Hybrid Calendar Service
Hybrid Directory Service
Hybrid Identity Management Service
Features | Cisco Webex Hybrid Services from Telstra
Hybrid Call Service
Cisco Webex Hybrid Services links the HCS and Jabber solutions with Cisco Webex Teams via our cloud collaboration platform and global networks to deliver a truly unified collaboration experience. Give your people access to all key collaboration tools in the palm of their hand – chat, meet, schedule, whiteboard and share files, with no need to switch between applications.
Add Hybrid Call Service to your Webex Teams and unified communication for these advantages:
Instant meetings
Mobile audio and video calling
Reachability Video device calling
Unified call history
Communications history in one place
• Instant desktopsharing with asingle click whenyou call anotherCisco WebexTeams user.
• Use the CiscoWebex Teams appas a soft phone.
• Make and receivecalls to co-workerson any numberreachable bythe desk phone.
• “Click-to-call” isaccessed withinthe app itself.
• Enterprise callingservices across alldevices with theapp and your officephone number.
• Simultaneous ringacross Cisco IPphone, CiscoJabber (answer onthe applicationthat best suits).
• Webex HybridServices createa bridge betweenthe HCS and WebexTeams platforms.
• Make and receivecalls to/from otherCisco UnifiedCommunicationsManager registereddevices andexternal PSTNnumbers using theassigned number.
• All calls acrossthe Cisco WebexTeams app, Ciscodesk phone, CiscoJabber client, andthe enterprisephone system arestored in the Ciscocloud – allowingyou to keep track orreturn calls easily.
• Call history as wellas messaging isavailable from theCisco Webex Teamsapp and your one-to-one Cisco Teamsspace, if the personyou called is also aCisco Teams user.
Features | Cisco Webex Hybrid Services from Telstra
Hybrid Calendar Service
Cisco Webex Hybrid Calendar Service takes information from Microsoft Exchange, Office 365, or Google Calendar to make scheduling meetings more efficient. You don’t require any plug-ins or manual cutting and pasting of information.
You can schedule meetings and create a Cisco Webex Teams space on any device. Adding the phrase “@Webex Teams” to the location line of the meeting invitation automatically opens a new Cisco Webex Teams workspace with invitees. It also automatically populates the body of the invitation with the meeting join information and adds an artefact to the team workspace so the team knows a meeting has been scheduled.
Hybrid Directory Service
Cisco Webex Hybrid Directory Service simplifies administration. It takes the hassle out of updating user information in the cloud by automatically synchronising with Microsoft Active Directory on the Cisco Collaboration Cloud. Hybrid Directory Service also removes the need to manage multiple directory databases.
For end users, Hybrid Directory Service provides accurate and up-to-date directory content for all Cisco Webex Teams users. Since profile data in the Cisco Collaboration Cloud is synchronised with the premises (verified names, email addresses, and company avatars), it helps ensure your people communicate with the right people.
Features | Cisco Webex Hybrid Services from Telstra
Hybrid Identity Management Service
You can set up Single Sign-On (SSO) between Cisco Webex Teams Services and your Identity Provider so users can sign in to Cisco Webex Teams through secure authentication. It also provides a Single Sign-On between Cisco Webex Teams and your Active Directory Federation Services.
Key features include:
Ability to store your encryption keys on site
Search indexer: Ability to securely search encrypted
Cisco Webex Teams content
Automatic upgrades, alerts, and notifications
Local logs and audits of access to keys
Features | Cisco Webex Hybrid Services from Telstra
The Telstra Advantage
Full integration across platforms, applications, devices and networks
Truly complete, unified collaboration to empower your business
To further enhance your collaboration experience, we have integrated Cisco HCS and Jabber with Cisco Webex Teams and Webex Meetings via Cisco Webex Hybrid Services and Cisco Webex Cloud Connected Audio-Service Provider.
This is all underpinned by our global IP and SIP Connect networks with functionality natively integrated, giving you a consistent, high-quality experience.
You can now enjoy complete and integrated collaboration spanning presence, instant and persistent messaging, content sharing, calling, video conferencing and advanced meeting experience.
Telstra Global IP &SIP Connect networks
HostedCalling
MeetingExperiences
ModernCollaboration
Cisco Webex Meetings andWebex Cloud ConnectedAudio-Service Provider(CCA-SP) from Telstra
Cisco WebexHybrid Services
from Telstra
Cisco WebexTeams from Telstra
Cisco Hosted Collaboration
Solution (HCS) and Jabber
from Telstra
The Telstra Advantage | Cisco Webex Hybrid Services from Telstra
One trustedpartner
Consistentservice experience
Network integrated Fully managed
Advanced tools Unifi ed systems Performance measured
Telstra/Cisco Alliance:Shared vision Integrated architecture Innovation roadmap
Globally delivered
We offer a complete and fully managed Cloud Collaboration suite providing integrated voice, video and collaboration to simplify and enhance the way you work.
Wherever you are or aspire to be you can be assured of a consistent, high-quality experience.
This is made possible through integration of the Cisco platform with the secure Telstra cloud and our global IP networks with SIP Connect.
Ongoing innovation delivers the best and latest capabilities, and solutions are continually measured and optimised to ensure peak performance. All with the assurance of one point of expertise.
Why Telstra?A fully integrated solution
The Telstra Advantage | Cisco Webex Hybrid Services from Telstra
Contact your Telstra account representative for more details
DS206 SEP18
™ and ® are trade marks and registered trade marks of Telstra Corporation Limited, ABN 33 051 775 556. © Telstra Corporation Limited.Copyright, trademark and other intellectual property rights in this document are owned or licensed by Telstra Corporation Limited (Telstra) and protected by law.Information contained in this document is subject to change without notice and does not represent a commitment on the part of Telstra.As this document contains confidential information of Telstra, except as allowed by law or in accordance with your confidentiality agreement with Telstra (if any), it must not be disclosed in whole or part to any third party without Telstra’s consent. No part of this publication may be reproduced in whole or in part, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopied, recorded or otherwise, without the written permission of Telstra.Although Telstra has been using its due diligence to ensure that information contained in this document is accurate, it is not guaranteed to be error free. If you have any questions about the information (including its accuracy and completeness), please call your Telstra representative.
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Cisco Webex Hybrid Services from Telstra