cisco unity 4.2 pricing and ordering · • microsoft sql server, oem’d by cisco • the data...
TRANSCRIPT
1© 2004 Cisco Systems, Inc. All rights reserved.Session NumberPresentation_ID
CISCO UNITY 4.2 PRICING AND ORDERING
MATT PORTONIMarch 2006
222© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
What’s new in Cisco Unity 4.2
• Server Licenses
• User Licenses
• Option Licenses
• Bundles
• Cisco Unity Data Store & Cisco Unity Message Store
• Support Contracts
• Upgrades
• Pricing Examples
Agenda
New!New!
333© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
What’s new in pricing with Cisco Unity 4.2
• New 4.X product codes replace previous 4.0 product codes– UNITY-4.X is main option under UNITY-BUNDLE to start Cisco Unity 4.2 configurations
–UNITY4.X-SL-32 and UNITY4.X-SL-MAX are new server license SKUs
–UNITY-LIC-UPG-4.X is now primary SKU to start Cisco Unity License upgrade options
–UNITY-SVRLIC-UG96 SKU introduced to increase port count for an existing server from 72-96 ports
• Mixed Licensing deployments now supported for Exchange envirnments
–Configurator tool will now allow deployments with greater than 1500 users to have any combination of VM/UM subscribers for the same system.
New!New!
444© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
What’s new in pricing with Cisco Unity 4.2
• New product codes for Domino voicemail only deployementsnow available
Bundle Options
–UNITYV4-50USR-DC-Unity VM, 50 users (w/ 16 sessions) incl DUC
–UNITYV4-100USR-DC-Unity VM, 100 users (w/ 16 sessions) incl DUC
–UNITYV4-200USR-DC-Unity VM, 200 users (w/ 16 sessions) incl DUC
–UNITYV4-300USR-DC-Unity VM, 300 users (w/ 16 sessions) incl DUC
Individual User licenses
–UNITY-VM-USER-D-Unity VM User for Domino User, incl DUC
New!New!
555© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
Cisco Unity Licensing Basics
555© 2004, Cisco Systems, Inc. All rights reserved.
666© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
Cisco Unity License Upgrades
Order top line product ID (UNITY-LIC-UPG-4.X) and configure with options
Additional ports
Additional users
Additional options
Failover
Upgrade from VM to UM
777© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
Cisco Unity Server Software Licenses
• Two Server LicensesUNITY4.X-SL-32 - UM or VM Server License, 32 ports - $5,000UNITY4.X-SL-MAX - UM or VM Server License 96 ports - $10,000
• Users can configure any number of ports up to the server supported maximum and the server license maximum
e.g. If a server only supports 48 ports, the 96 port server license is required but can only be configured up to 48
• 3rd party fax support and networking are included in the server licenses
888© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
Cisco Unity User Licenses
• Four product IDsUNITY-VM-USR - VM user - $65/userUNITY-VM-USER-D-VM/Domino user-$65/userUNITY-UM-USR-E - UM / Exchange User - $135/userUNITY-UM-USR-DC - UM / Domino User - $150/user includes user license for Domino Unified Communications (DUC)
• 1 user minimum (decreased from 50 in 4.1)• Mixed UM and VM users allowed for MS Exchange
deployments with greater than 1500 users• Maximum number of users per system is determined
by the server
999© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
Cisco Unity Option Licenses
• Only one type of Client Access Option can be chose per system (no mixing…)
UNITY-INBOX-USR Unity Inbox user $25/userMax 1500 Inbox User licenses for a given order. See CUSPL for specific server model limits.
UNITY-CL-USR - IMAP Client Access - $0/userUNITY-CLO-USR - IMAP Client Access with ViewMail for Outlook - $25/userUNITY-CLG-USR - IMAP Client Access for Novell GroupWise $25/user
• IMAP Client Access must be deployed with off-box Exchange message store
• IMAP Client Access is limited to 2500 mailboxes on a mailstoreserver. See CUSPL for specific server model limits.
101010© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
Cisco Unity Option Licenses (Cont.)
• UNITY-RS-ML-one session Real Speak TTS session$1,400/sessionAll Upgrades to Cisco Unity 4.0 will include a TTS upgrade to RealSpeak
• UNITY-ADDL-LANG-Additional language(s) optionCisco Unity includes one language selectable at installation$1,500/language for each additional language (up to 17 can be ordered)
• UNITY-LIC-POOL-Unity Pooled License (no cost)Allows multiple servers to share users
• UNITY-VPIM-VPIM support for a server$8,500/server
• UNITY-CUE-Interoperability for Unity-CUE deploymentsNo charge
• UNITY-AMIS-AMIS support for a server$1,900/server
111111© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
Cisco Unity Option Licenses (Cont.)
• Failover-Server+user licenses requiredFailover Server Options–UNITY-FOVRSVR4-32-Cisco Unity Data Store 4 -32 sessions
–UNITY-FOVRSVR33-UP-Cisco Unity Data Store 33-96 sessions
Failover User Options–UNITYUM-FOVR-USR-Per user for Unified Messaging Failover
–UNITYVM-FOVR-USR-Per user for Voice Messaging Failover
Upgrading failover software from VM-to-UM
-UNITY-VMUM-FOVRUSR-VM to UM Upgrade per Failover user
121212© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
Cisco Unity Software Bundles
• Bundles will continue to be available for smaller UM and VM systems
• All bundles will include a 16 port server license• 16 new bundle part numbers
4 for UM/Domino4 for UM/Exchange4 for VM/Domino4 for VM/Exchange
131313© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
Cisco Unity Software Bundle Details
• UM bundles for Microsoft Exchange UNITYU4-50USR-E (50 users / 16 ports / 2 TTS)UNITYU4-100USR-E (100 users / 16 ports / 2 TTS)UNITYU4-200USR-E (200 users / 16 ports / 2 TTS)UNITYU4-300USR-E (300 users / 16 ports / 4 TTS)
• UM bundles for Lotus DominoUNITYU4-50USR-DC (50 users / 16 ports / 2 TTS / DUC)UNITYU4-100USR-DC (100 users / 16 ports / 2 TTS / DUC)UNITYU4-200USR-DC (200 users / 16 ports / 2 TTS / DUC)UNITYU4-300USR-DC (300 users / 16 ports / 4 TTS / DUC)
• Customers cannot add additional users to a bundle at the time of initial purchase, but they may add users in a future order.
141414© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
Cisco Unity Software Bundle Details
• VM bundles for Microsoft Exchange UNITYV4-50USR (50 users / 16 ports)UNITYV4-100USR (100 users / 16 ports)UNITYV4-200USR (200 users / 16 ports)UNITYV4-300USR (300 users / 16 ports)
• VM bundles for Lotus DominoUNITYV4-50USR-DC (50 users / 16 ports)UNITYV4-100USR-DC (100 users / 16 ports)UNITYV4-200USR-DC (200 users / 16 ports)UNITYV4-300USR-DC (300 users / 16 ports)
• Customers cannot add additional users to a bundle at the time of initial purchase, but they may add users in a future order.
151515© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
What is the Cisco Unity Data Store?
• Microsoft SQL Server, OEM’d by Cisco• The Data Store must be ordered with every system in the
system administration language (e.g. Unity may have Dutch prompts but English System Admin)
UNITY-DS-ENG – English – $0 / processor UNITY-DS-FR – French – $0 / processorUNITY-DS-GER – German – $0 / processorUNITY-DS-JPN – Japanese – $0 / processor
• A separate Data Store part number must be ordered for all systems greater than 32 ports
UNITY-DATA-STORE priced at $0/processorUnity uses Microsoft MSDE, the runtime edition of SQL, for systems with fewer than 32 ports
161616© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
What is the Cisco Unity Message Store?
• Microsoft Exchange 2000 Enterprise Voicemail Runtime Edition, OEM’d by Cisco
Required for all VM systemsRequired for all UM / Exchange systemsNOT required for UM / Domino systemsPriced at $0
• The Message Store must be ordered in the system administration language (e.g. Unity may have Dutch prompts but English System Admin)
UNITY-MS-ENG – English – $0 UNITY-MS-FR – French – $0 UNITY-MS-GER – German – $0 UNITY-MS-JPN – Japanese – $0
171717© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
Cisco Unity 4.0 Support Contracts
• Purchase SMARTnet for hardware
• Purchase SASU for software (server licenses and user license)
• If a current customer has SASU, they may upgrade to Cisco Unity 4.2 via their SASU contract
181818© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
Port Upgrades to Cisco Unity 4.2
• Regardless of how many ports A Cisco Unity 4.2 customer configures, ALL 4.2 systems will have the software security license file set to one of three port sizes:
16 ports – All 4.2 bundles have a 16 port license file
32 ports – The smaller server license file
96 ports – The larger server license file
This means…
• Older versions upgrading to Cisco Unity 4.2 will have the option of upgrading into a 16 port, 32 port or 96 port server license
191919© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
Cisco Unity Port Upgrades (Cont.)
• Upgrading into 32 or 96 port server licensesIf they have >16 ports, they can upgrade into a 32 port or 96 port server license
UNITY-SVRLIC-UPG32-Upgrade to 32 port server license
UNITY-SVRLIC-UPMAX-Unity UM or VM upgrade server license from 32 to Max (96 ports)
UNITY-SVRLIC-UG96-Unity UM or VM upgrade server license from 72-96 sessions
Their Cisco Unity 4.2 software security license file will be setto 32 or 96 ports, regardless of their older key setting
They will be able to bring over their actual number of users
202020© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
Cisco Unity Version Upgrades
• Upgrading into a 16 port server licenseIf system has <16 ports, customer can upgrade to a 16 port server license for $2000 UNITY4.X-SL16-VUP
System Unity software security license file will be set to 16 ports regardless of whether their older key was set to 4, 8, 12, or 16 ports
System user licenses will be transferred with upgrade
• Upgrading 32 or 72/96 port systems to 4.2If system has >16 ports, they can upgrade into a 32 port or 96 port server license
UNITY4.X-SL32-VUP- Upgrade to 4.2 for a 32 port Unity system
UNITY4.X-SLMAX-VUP- Upgrade to 4.2 for a >32 port Unity system
212121© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
CISCO UNITY PRICING EXAMPLES
212121© 2004, Cisco Systems, Inc. All rights reserved.Presentation_ID
222222© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
Cisco Unity 4.2 Pricing Example - Customer 1
• Unified Messaging for Lotus Domino
• 40 ports• 900 UM users
• 6 sessions of TTS
• US English only
232323© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
UNITY-4.X $0UNITY-DOMINO $0UNITY4.X-SVRLIC-MAX (Can configure any number up to 96 ports) $10,000UNITY-UM-USR-DC (UM users for Domino. $150 X 900) $135,000UNITY-DS-ENG (Data Store in English) $0UNITY-DATA-STORE (Required for >32 ports, order 1 per processor) $0UNITY-RS-ML (RealSpeak TTS, $1400 X 6) $8,400
TOTAL $139,900
Cisco Unity 4.2 Pricing Example - Customer X
242424© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
Cisco Unity 4.2 Pricing Example - Customer 2
• Unified Messaging for Microsoft Exchange
• 280 UM users
• 16 ports
• 5 sessions of TTS
• French system, with additional UK English prompts
252525© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
Cisco Unity 4.2 Pricing Example Customer 2/Bundle Option
• Customer 2 has a choice of buying a bundle or buying ports & users separately • Bundle:UNITY-4.X $0UNITY-EXCHANGE $0UNITYU4-300USR-E (UM, 300 users/16 ports, 4 RealSpeak) $45,000UNITY-MS-FR (Message Store in French, for Exchange only) $0UNITY-DS-FR (Data Store in French) $0UNITY-RS-ML (One RealSpeak TTS session added to the 4 in the bundle above) $1,400UNITY-ADDL-LANG (Second language selectable at set up) $1,500
TOTAL $47,900• Note the bundle has 20 more users than they need.
262626© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
Cisco Unity 4.2 Pricing Example - Customer 2/Purchase ports and users separately
• Customer 2 has a choice of buying a bundle or buying ports & users separatelyPorts & Users:UNITY-4..X $0UNITY-EXCHANGE $0UNITY4.X-SVRLIC-32 (Can configure any number up to 32 ports) $5,000UNITY-UM-USR-E (UM users for Exchange. $135 X 280) $37,800UNITY-MS-FR (Message Store in French, for Exchange only) $0UNITY-DS-FR (Data Store in French) $0UNITY-RS-ML (Five RealSpeak TTS sessions $1,400 X 5) $7,000UNITY-ADDL-LANG (Second language selectable at set up) $1,500
TOTAL $51,300• Note the customer may configure up to 32 ports
272727© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
Cisco Unity 4.2 Pricing Example - Customer 3
• Voice Messaging
• 425 VM users
• 28 ports
• Korean prompts (assuming English system administration)
282828© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
Cisco Unity 4.2 Pricing Example - Customer 3
• Customer 3 cannot use a 16 port bundle since they want greater than 16 portsUNITY-4.X $0UNITY-EXCHANGE $0UNITY4.X-SVRLIC-32 (UM or VM, up to 32 ports) $5,000UNITY-VM-USER (VM users. $65 X 425) $27,625UNITY-MS-ENG (Message Store in English, for Exchange only) $0UNITY-DS-ENG (Data Store in English) $0
TOTAL $32,625• These same part numbers would be used for a complete US English system• Since Unity ships with one language, the installer can choose Korean prompts at
no additional cost• The customer gets 32 ports, more than the 28 ports requested
292929© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
Cisco Unity 4.2 Pricing ExampleUpgrade for Customer 4
• Customer already has Unified Messaging for Microsoft Exchange
16 ports
300 UM users
• Need to add 50 users Order UNITY-LIC-UPG-4.X quantity = 1 system
Configure with option UNITY-UM-USR-E quantity = 50
303030© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
Cisco Unity 4.2 Pricing ExampleUpgrade for Customer 5
• Customer already has Voice Messaging 16 ports300 UM users
• Need to upgrade to Unified Messaging for Domino Order UNITY-LIC-UPG-4.X quantity = 1 system
Configure with option UNITY-VMUM-USR-DC quantity = 300Configure with option UNITY-DOM-KIT to receive software
• New! The upgrade product IDs for UM-Exchange and UM-Domino are now different, to accommodate DUC licenses and software for Domino deployments.
313131© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
Cisco Unity 4.2 Pricing Example – Customer 6
• Customer wants 16 ports, 300 VM users with IMAP Client Access
• Order UNITY-4.X
• Select option UNITYV4-300USR
• Select option UNITY-CL-USR qty 300 (to add IMAP Client Access to voice messages)
323232© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
Cisco Unity 4.2 Pricing Example – Customer 7
• Customer wants 16 ports, 300 VM users with Novell GroupWise Client Access
• Order UNITY-4.X
• Select option UNITYV4-300USR
• Select option UNITY-CLG-USR qty 300 (to add IMAP Client Access to voice messages)
• Also purchase GroupWise Connector from ALI
333333© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
Cisco Unity 4.2 Pricing ExampleUM Conversion for Customer 8
• Customer already has Unified Messaging for Microsoft Exchange
16 ports350 UM users
• Need to switch to Unified Messaging for Domino • Order UNITY-GRPWARE-CHNG• Select option UNITY-E2D-USR qty 350 to convert user
licenses from Exchange UM to Domino UM• Select option UNITY-DOM-KIT to receive DUC software• The product IDs for UM-Exchange and UM-Domino are
different, to accommodate differing licenses and software
343434© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID
Cisco Unity 4.2 Pricing ExampleUM Conversion for Customer 9
• Customer already has Unified Messaging for Lotus Domino16 ports350 UM users
• Need to switch to Unified Messaging for Exchange • Order UNITY-GRPWARE-CHNG• Select option UNITY-D2E-USR qty 350 to convert user licenses
from Domino UM to Exchange UM• Select option UNITY-EXCH-KIT to receive Exchange software• The product IDs for UM-Exchange and UM-Domino are different, to
accommodate differing licensing and software
353535© 2004 Cisco Systems, Inc. All rights reserved.Presentation_ID 353535© 2004, Cisco Systems, Inc. All rights reserved.Presentation_ID