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    Jaykishan Fefar

    Jayesh Sherasiya

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    Company Overview

    Cisco Culture and History

    Goals and StrategiesE-Business Initiatives

    About Cisco System

    Discussion Questions

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    Company overview

    Cisco hardware, software, and service offerings are

    used to create Internet solutions that allow

    individuals, companies, and countries to increase

    productivity, improve customer satisfaction andstrengthen competitive advantage.

    The Cisco name has become synonymous with theInternet, as well as with the productivity

    improvements that Internet business solutions

    provide.

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    At Cisco, our vision is to change the waypeople work, live, play and learn Cisco

    Companys mission is to enable people to make powerful connections-whether in business,

    education, philanthropy, or creativity.

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    Cisco Culture and History

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    Cisco Systems: Worldwide Leaderin Networking for the Internet

    Cisco Products Powerthe Internet

    Cisco RunsIts Business

    on the Internet

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    Cisco at WorkCorporate Culture

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    Executives

    John Morgridge he shaped the Cisco culture from

    day one, focusing on customer satisfaction, product

    quality, and frugality.

    John Chambers was known for his fair but ultra-

    competitive nature. He is a former IBM and Wang

    Laboratories marketing and sales veteran, fostered

    Ciscos strong customer focus and was credited with

    continuing Ciscos striking success in the networking

    industry.

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    19981984 1986 1990 1994 2002 2003 2004

    Started atStanford

    IPO; 192Employees

    End-to-EndSolutionsProvider

    Cisco RoutersPower the Internet;LAN/WANSwitching, RemoteAccess

    #1 CommunicationsEquipmentSupplier

    Shipped FirstRouter

    $18.9 BillionRevenue;34,000Employees;IP Telephony,Security, Wireless,Networked Home

    Ciscos20thAnniversary

    New Cisco CRS-1Carrier RoutingSystem

    $22BillionRevenue

    2005

    37,000Employees;120LocationsWorldwide

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    Company was trying to expand rapidly and offernew services and products. The main element ofCiscos strategy during this expansion phase was tomaintain a passionate customer focus andconsistently try to exceed customer expectations.

    Company targeted three key markets: enterprise,service providers, and small/medium business.

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    Continue

    John Chambers wanted to enhance and expandalready recognized brand and increased Ciscosmarketing to include television, Internet, and printadvertising.

    Cisco also strove to maintain its productleadership in each of the market segments it

    already served. The product leadership strategyinvolved the innovation of Ciscos engineeringteams, complemented by alliances, acquisitions,and minority investments.

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    ERP System

    The Cisco Connection Online.

    The Cisco Employee Connection.

    The Manufacturing Connection Online.

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    Type

    Public

    Traded as

    NASDAQ: CSCO,SEHK: 4333

    Dow Jones ComponentS&P 500 Component

    Industry

    Computer networking

    Founded

    San Francisco,California, U.S.(1984)

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    About Cisco SystemContinue

    Founder(s)

    Len Bosack, Sandy Lerner,Richard Troiano

    Headquarters

    San Jose,California, U.S.

    Area served

    Worldwide

    Key people

    John Chambers

    (Chairman & CEO)

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    Products

    Networking Device

    Network Management

    Cisco IOS and NX-OS Software

    Interface and Module

    Optical networking

    Storage area networks

    Wireless, Telepresence, VOIP, Security

    Datacenter

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    Revenue

    US$ 43.21 billion (2011)

    Operating income

    US$ 7.67 billion (2011)

    Net income

    US$ 6.49 billion (2011)

    Total assets

    US$ 87.09 billion (2011)

    Total equity

    US$ 47.25 billion (2011)

    Emplo

    yees 70,700 (2011)

    Website

    Cisco.com

    Growth Rate

    Average 40% p.a.

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    Discussion Questions

    Q1. Can other corporations benefit from investing in

    e-business functionality to the same extent that Cisco

    has?

    Ans. Yes,

    The ever-changing and dynamic business environmentnecessitates use of internet and e-business technologies

    and therefore, these are going to be the face ofbusinessin future.

    By making a calculated investment

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    The most important being the organization should have aweb oriented culture.

    The company should have a well integrated systemwhere the internet strategies are in synchronization withthe business strategies.

    The company should encourage other businesses tonetwork with them.

    The top level management should ensure the applicationof an internet strategy in all areas or fields.

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    Implementation of internet strategy and processesshould be as minimum as possible.

    Employees should be encouraged to develop innovativeprocesses with the help of internet to increaseproductivity.

    Proper evaluation ofprocesses should be done after theimplementation and improvement scope should be

    there.

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    Discussion Questions

    Q2. What canother corporations learn from Ciscosapproach toguiding the e-business transformation?

    Ans: The following are some of the learnings that other

    corporations can take from Ciscos approach to guidingthe e-business transformation:

    A single enterprise system embracing contract

    manufacturers, distributors, logistics partners,development engineers, service engineers, salesrepresentatives and customers into a single informationsystem.

    Information sharing in real time.

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    Direct fulfillment of orders whereby most of Ciscos contract

    manufacturing partners ship directly to customers.

    Automatic testing: to ensure product quality by creating test

    cells on supplier production lines.

    Faster product introduction into the market: reducing the

    number of steps required during prototype development.

    Recognize and forecast the need for a scalable business model

    to meet the demand of rapid growth.

    Using Internet as the foundation of an enterprise and develop

    business models to achieve high performance and gain

    competitive advantage.

    Continue

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    Thank you