cisco system- jk
TRANSCRIPT
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Jaykishan Fefar
Jayesh Sherasiya
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Company Overview
Cisco Culture and History
Goals and StrategiesE-Business Initiatives
About Cisco System
Discussion Questions
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Company overview
Cisco hardware, software, and service offerings are
used to create Internet solutions that allow
individuals, companies, and countries to increase
productivity, improve customer satisfaction andstrengthen competitive advantage.
The Cisco name has become synonymous with theInternet, as well as with the productivity
improvements that Internet business solutions
provide.
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At Cisco, our vision is to change the waypeople work, live, play and learn Cisco
Companys mission is to enable people to make powerful connections-whether in business,
education, philanthropy, or creativity.
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Cisco Culture and History
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Cisco Systems: Worldwide Leaderin Networking for the Internet
Cisco Products Powerthe Internet
Cisco RunsIts Business
on the Internet
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Cisco at WorkCorporate Culture
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Executives
John Morgridge he shaped the Cisco culture from
day one, focusing on customer satisfaction, product
quality, and frugality.
John Chambers was known for his fair but ultra-
competitive nature. He is a former IBM and Wang
Laboratories marketing and sales veteran, fostered
Ciscos strong customer focus and was credited with
continuing Ciscos striking success in the networking
industry.
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19981984 1986 1990 1994 2002 2003 2004
Started atStanford
IPO; 192Employees
End-to-EndSolutionsProvider
Cisco RoutersPower the Internet;LAN/WANSwitching, RemoteAccess
#1 CommunicationsEquipmentSupplier
Shipped FirstRouter
$18.9 BillionRevenue;34,000Employees;IP Telephony,Security, Wireless,Networked Home
Ciscos20thAnniversary
New Cisco CRS-1Carrier RoutingSystem
$22BillionRevenue
2005
37,000Employees;120LocationsWorldwide
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Company was trying to expand rapidly and offernew services and products. The main element ofCiscos strategy during this expansion phase was tomaintain a passionate customer focus andconsistently try to exceed customer expectations.
Company targeted three key markets: enterprise,service providers, and small/medium business.
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John Chambers wanted to enhance and expandalready recognized brand and increased Ciscosmarketing to include television, Internet, and printadvertising.
Cisco also strove to maintain its productleadership in each of the market segments it
already served. The product leadership strategyinvolved the innovation of Ciscos engineeringteams, complemented by alliances, acquisitions,and minority investments.
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ERP System
The Cisco Connection Online.
The Cisco Employee Connection.
The Manufacturing Connection Online.
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Type
Public
Traded as
NASDAQ: CSCO,SEHK: 4333
Dow Jones ComponentS&P 500 Component
Industry
Computer networking
Founded
San Francisco,California, U.S.(1984)
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About Cisco SystemContinue
Founder(s)
Len Bosack, Sandy Lerner,Richard Troiano
Headquarters
San Jose,California, U.S.
Area served
Worldwide
Key people
John Chambers
(Chairman & CEO)
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Products
Networking Device
Network Management
Cisco IOS and NX-OS Software
Interface and Module
Optical networking
Storage area networks
Wireless, Telepresence, VOIP, Security
Datacenter
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Revenue
US$ 43.21 billion (2011)
Operating income
US$ 7.67 billion (2011)
Net income
US$ 6.49 billion (2011)
Total assets
US$ 87.09 billion (2011)
Total equity
US$ 47.25 billion (2011)
Emplo
yees 70,700 (2011)
Website
Cisco.com
Growth Rate
Average 40% p.a.
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Discussion Questions
Q1. Can other corporations benefit from investing in
e-business functionality to the same extent that Cisco
has?
Ans. Yes,
The ever-changing and dynamic business environmentnecessitates use of internet and e-business technologies
and therefore, these are going to be the face ofbusinessin future.
By making a calculated investment
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The most important being the organization should have aweb oriented culture.
The company should have a well integrated systemwhere the internet strategies are in synchronization withthe business strategies.
The company should encourage other businesses tonetwork with them.
The top level management should ensure the applicationof an internet strategy in all areas or fields.
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Implementation of internet strategy and processesshould be as minimum as possible.
Employees should be encouraged to develop innovativeprocesses with the help of internet to increaseproductivity.
Proper evaluation ofprocesses should be done after theimplementation and improvement scope should be
there.
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Discussion Questions
Q2. What canother corporations learn from Ciscosapproach toguiding the e-business transformation?
Ans: The following are some of the learnings that other
corporations can take from Ciscos approach to guidingthe e-business transformation:
A single enterprise system embracing contract
manufacturers, distributors, logistics partners,development engineers, service engineers, salesrepresentatives and customers into a single informationsystem.
Information sharing in real time.
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Direct fulfillment of orders whereby most of Ciscos contract
manufacturing partners ship directly to customers.
Automatic testing: to ensure product quality by creating test
cells on supplier production lines.
Faster product introduction into the market: reducing the
number of steps required during prototype development.
Recognize and forecast the need for a scalable business model
to meet the demand of rapid growth.
Using Internet as the foundation of an enterprise and develop
business models to achieve high performance and gain
competitive advantage.
Continue
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Thank you