cisco unified meetingplace – bringing together your virtual team

CISCO Unified MeetingPlace – Bringing Together Your Virtual Team

Leanne GriffithsActing Technical Specialist Manager, Information SpecialistsCSIRO Information Management & TechnologyTuesday 20th January 2009

CSIRO. CISCO Unified MeetingPlace - Bringing together your virtual team

Presentation Overview

• CSIRO • CSIRO IM&T LibraryServices• CISCO Unified MeetingPlace


CSIRO Site locations


CSIRO Research

Established in 1926, the Commonwealth Scientific and Industrial Research Organisation (CSIRO) is Australia’s premier science agency

CSIRO carries out research and development of social and environmental importance in areas including:

• Agriculture• Energy• Environment• Health• Information technology• Manufacturing • Mining• Natural resources


CSIRO IM&T Library Services

•Prior to 2006 Library Services delivered at divisional level

•2006+ Research Support underwent organization wide centralisation into Corporate teams

•Merged with Information Technology to become Information Management & Technology in 2006

•3 teams formed: Information Support, Collection Management and Information Specialists

6400 staff

20 Divisions

56 sites


Information Specialists Team

• 31 Information Specialists dispersed across Australia.

• Delivery of services to clients across CSIRO.

Services include:• Reference• Searching• Retrieval and analysis• Publications advice,• Current awareness • Training services


Information Specialists Team

• Geographic challenges for

- team operation

- delivery of services• Mix of local and virtual clients

• A virtual team denotes an organisational team whose members rarely meet face to face but who nevertheless perform interdependent tasks in pursuit of collective goals

(Cordery, John & Soo, Christine 2008, p 487).


Life before Cisco Unified MeetingPlace

• Team meetings held via video conference

• Maximum 12 units able to connect at one time

• Need 3 meetings to accommodate all team members

• Often difficult to book facilities

• Common agenda

• Limited collaboration & communication

• Time consuming for manager


Virtual Collaboration

Virtual collaboration is about achieving the organisation’s desired results focusing on goals and actions that could not be accomplished by working alone.

Virtual collaboration occurs when people who are not collocated use communication technologies to work together and facilitate getting the job done (Nemiro, Jill, et al. 2008 p2).


Collaboration Tools

• Confluence wiki

Confluence is a collaborative tool from Atlassian. Confluence is separated into spaces and is a website that makes it easy for anyone to contribute information and link it together.

• Sharepoint

SharePoint is a single repository accessible over the internet. It enables teams to share documents, calendars, photos, notes, tasks (including tracking), use e-mail, share ideas, information and contributes to pages via wiki functionality.

• Cisco Unified MeetingPlace`

Cisco Unified MeetingPlace Web Conferencing is an integrated audio, web, and video-conferencing solution that allows collaboration in real time with people in other locations.


Product demonstrations


CISCO Unified MeetingPlace – What is it?

• Integrated audio, web and video-conferencing solution

• Allows collaboration in real time with people in other locations

• Document sharing, whiteboard facilities

• Provides means for remote end-user training

• External collaboration


Cisco Unified MeetingPlace – Features

•Schedule Meetings

•Attend a MeetingPlace Meeting with audio or video

•Upload and share attachments (eg presentations)

•Share applications

•Collaborate on documents by readily passing control to others


Cisco Unified MeetingPlace – Features cont.

• Share and save whiteboard annotations

• Mark-up shared applications, presentations and whiteboards

• Push web pages to participants

• Run polls & brainstorming sessions

• Record and playback voice and web conferences


Cisco Unified MeetingPlace


MeetingPlace Training Promotion Example

Training Course “CSIRO IM&T MeetingPlace 101” available on the CSIRO Learning Management System on the Intranet

Courses running at 10am, 1pm and 3pm Daily until the

30th May 2008 supplemented with E-Learning Modules at https://meetingplace.csiro.au

Further Booking Information available from: • the session factsheet • search the Intranet for “MeetingPlace Training” • AllStaff email “Client Notification – Cisco Unified

Meetingplace”

https://meetingplace.csiro.au/


Training for Clients

The session facilitated by team members included an overview of MeetingPlace and demonstrated:

• The new way to schedule a conference call for your boss• How to schedule calls involving external participants• How to secure a meeting• How to record and retrieve meeting recordings• Setting up conference room meetings for web

collaboration• What your Boss & team needs to know (the MeetingPlace

basics):• How to join a meeting• How to share and collaborate in using the Web console


Scheduling a Meeting from Outlook


.. And then hold your meeting


Polling Function


Conclusion

Contact UsPhone: 1300 363 400 or +61 3 9545 2176

Email: [email protected] Web: www.csiro.au

Thank you

Information ServicesCSIRO Information Management & TechnologyLeanne GriffithsActing Technical Specialist Manager, Information Specialists

Phone: 02 6276 6840Email: [email protected]

cisco unified meetingplace – bringing together your virtual team

Documents

virtual clientsa virtual

virtual teamlife

information support

delivery of services

organisational team

team operation delivery

collection management

team membersoften difficult