cisco spark hybrid services from telstra · • impaired performance of mobile staff if they...
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Cisco Spark™ Hybrid Services from TelstraComplete collaboration on one app
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Contents Product summary 03
Integration with Telstra 05
Features 06
– Hybrid Call Service 07
– Hybrid Calendar Service 08
– Hybrid Directory Service 08
– Hybrid Identity Management Service 09
The Telstra Advantage 10
– Why Telstra? 11
Contact details 12
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Boost productivity and teamwork more easily than you thought possible with Cisco Spark Hybrid Services from Telstra.
Our enterprise-grade software client delivers a truly unified collaboration experience by integrated calling, meeting and messaging capabilities all in one. We have integrated our Telstra Cloud Collaboration Cisco Powered (TCCCP) solution with Cisco Spark via our cloud collaboration platform and secure global data networks.
Now you can take advantage of complete, modern collaboration tools on one app for teams to message, meet, call, whiteboard, create and share. Integrate the app with calendars, contacts, and enterprise calling systems for a seamless user experience.
Enjoy effortless switching between communication modes. All with the convenience of one number across your Cisco phones.
Product Summary | Cisco Spark™ Hybrid Services from Telstra
Common issues include:
• impaired performance of mobile staff if they don’t have full functionality on devices,
• wasted time and frustration switching tools to access different features,
• restricted collaboration outside company walls, and
• problems managing and securing multiple systems.
Cisco Spark Hybrid Services from Telstra help to overcome these challenges.
Your staff can more efficient and productive wherever they are, and so can the people who manage the solution.
Empower staff
Help staff save time performing daily tasks:
• Quickly schedule meetings
• Be easily contactable on any compatible device with a single number
• Respond faster on the communication mode that suits the moment
Break down the barriersImproving team efficiency is a priority for every business, especially with dispersed, mobile or time-poor staff.
Product Summary | Cisco Spark™ Hybrid Services from Telstra
Get the most from Cisco Spark Hybrid Services with Telstra
Benefit from cloud-based voice and video calling, Cisco Jabber or Spark Messaging for 1:1 or team chat, file sharing and basic meetings (or advanced meetings with Cisco WebEx) all in one unified communications ecosystem.
Telstra Global IP & SIP Connect Networks
One app. Global reach. Consistent experience.
TELSTRA CLOUD COLLABORATION CISCO POWERED
TCCCP
CISCO SPARK
CISCO SPARK HYBRID SERVICES
Integration with Telstra | Cisco Spark™ Hybrid Services from Telstra
Take advantage of the range of services that can be deployed together or individually
Features
Hybrid Call Service
Hybrid Calendar Service
Hybrid Directory Service
Hybrid Identity Management Service
Features | Cisco Spark™ Hybrid Services from Telstra
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Hybrid Call Service
Cisco Spark Hybrid Services links the TCCCP solution with Cisco Spark via our cloud collaboration platform and global networks to deliver a truly unified collaboration experience. Give your people access to all key collaboration tools in the palm of their hand - call, message, meet and share, with no need to switch between applications.
Add Hybrid Call Service to your Cisco Spark and unified communication for these advantages:
Instant meetings
Mobile audio and video calling
Reachability Video device calling
Unified call history
Communications history in one place
• Instant desktop sharing with a single click when you call another Cisco Spark user.
• Use the Cisco Spark app as a soft phone.
• Make and receive calls to co-workers on any number reachable by the desk phone.
• “Click-to-call” is accessed within the app itself.
• Enterprise calling services across all devices with the app and your office phone number.
• Simultaneous ring across Cisco IP phone, Cisco Jabber (answer on the application that best suits).
• Spark Hybrid Services create a bridge between the TCCCP and Spark platforms.
• Make and receive calls to/from other Cisco Unified Communications Manager registered devices and external PSTN numbers using the assigned number.
• All calls across the Cisco Spark app, Cisco desk phone, Cisco Jabber client, and the enterprise phone system are stored in the Cisco cloud – allowing you to keep track or return calls easily.
• Call history as well as messaging is available from the Cisco Spark app and your one-to-one Cisco Spark space, if the person you called is also a Cisco Spark user.
Features | Cisco Spark™ Hybrid Services from Telstra
Hybrid Calendar Service
Cisco Spark Hybrid Calendar Service takes information from Microsoft Exchange, Office 365, or Google Calendar to make scheduling meetings more efficient. You don’t require any plug-ins or manual cutting and pasting of information.
You can schedule meetings and create a Cisco Spark space on any device. Adding the phrase “@spark” to the location line of the meeting invitation automatically opens a new Cisco Spark workspace with invitees. It also automatically populates the body of the invitation with the meeting join information and adds an artefact to the team workspace so the team knows a meeting has been scheduled.
Hybrid Directory Service
Cisco Spark Hybrid Directory Service simplifies administration. It takes the hassle out of updating user information in the cloud by automatically synchronising with Microsoft Active Directory on the Cisco Collaboration Cloud. Hybrid Directory Service also removes the need to manage multiple directory databases.
For end users, Hybrid Directory Service provides accurate and up-to-date directory content for all Cisco Spark users. Since profile data in the Cisco Collaboration Cloud is synchronised with the premises (verified names, email addresses, and company avatars), it helps ensure your people communicate with the right people.
Features | Cisco Spark™ Hybrid Services from Telstra
Hybrid Identity Management Service
You can set up Single Sign-On (SSO) between Cisco Spark Services and your Identity Provider so users can sign in to Cisco Spark through secure authentication. It also provides a Single Sign-On between Cisco Spark and your Active Directory Federation Services.
Key features include:
Ability to store your encryption keys on site
Search indexer: Ability to securely search
encrypted Cisco Spark content
Automatic upgrades, alerts, and notifications
Local logs and audits of access to keys
Features | Cisco Spark™ Hybrid Services from Telstra
The Telstra Advantage
Full integration across platforms, applications, devices and networks
Truly complete, unified collaboration to empower your business
To further enhance your collaboration experience, we have integrated our core TCCCP solution with Cisco Spark and WebEx via Cisco Spark Hybrid Services and Cisco Cloud Connected Audio-Service Provider.
This is all underpinned by our global IP and SIP Connect networks with functionality natively integrated, giving you a consistent, high-quality experience.
You can now enjoy complete and integrated collaboration spanning presence, instant and persistent messaging, content sharing, calling, video conferencing and advanced meeting experience.
Cloud Calling
Telstra Cloud Collaboration
Cisco Powered (TCCCP)
WebEx and Cloud Connected
Audio-Service Provider
Cisco Spark Hybrid Services
from Telstra
Cisco Spark from Telstra
Telstra Global IP & SIP Connect networks
Meeting Experiences
Business Messaging
The Telstra Advantage | Cisco Spark™ Hybrid Services from Telstra
We offer a complete and fully managed Cloud Collaboration suite providing integrated voice, video and collaboration to simplify and enhance the way you work.
Wherever you are or aspire to be you can be assured of a consistent, high-quality experience.
This is made possible through integration of the Cisco platform with the secure Telstra cloud and our global IP networks with SIP Connect.
Ongoing innovation delivers the best and latest capabilities, and solutions are continually measured and optimised to ensure peak performance. All with the assurance of one point of expertise.
Why Telstra?A fully integrated solution
One trusted partner
Consistent service experience
Fully managed
Network integrated Globally delivered
Advanced tools Unified systems Performance measured
Telstra/Cisco Alliance: Shared vision Integrated architecture Innovation roadmap
The Telstra Advantage | Cisco Spark™ Hybrid Services from Telstra
Contact your Telstra account representative for more details
DS206 MAR18
™ and ® are trade marks and registered trade marks of Telstra Corporation Limited, ABN 33 051 775 556. © Telstra Corporation Limited.Copyright, trademark and other intellectual property rights in this document are owned or licensed by Telstra Corporation Limited (Telstra) and protected by law.Information contained in this document is subject to change without notice and does not represent a commitment on the part of Telstra.As this document contains confidential information of Telstra, except as allowed by law or in accordance with your confidentiality agreement with Telstra (if any), it must not be disclosed in whole or part to any third party without Telstra’s consent. No part of this publication may be reproduced in whole or in part, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopied, recorded or otherwise, without the written permission of Telstra.Although Telstra has been using its due diligence to ensure that information contained in this document is accurate, it is not guaranteed to be error free. If you have any questions about the information (including its accuracy and completeness), please call your Telstra representative.
Australia International
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telstra.com.au/business-enterprise/solutions/mobility-solutions/mobile-business-apps/cisco-spark-hybrid-services
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telstraglobal.com/business-solutions/liberate-your-workforce/employee-effectiveness
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