ciirus vacation rental · pdf filethe online reservation system directs your guests through...

Vacation Rental Software

Connecting...

With PeopleSoftware

The Smart Vacation Rentals Management

Software

5332 CORAL VINE LANE, KISSIMMEE, FL 34758 | p: (888) 407-0128 | e: [email protected]

WWW.CIIRUS.COM


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CUTTING EDGE TECHNOLOGY

Secure, resilient & fast data servers used throughout the Ciirus network, delivering the latest technologies available - ensuring our customers stay ahead of the competition.

INNOVATIVE NETWORK INTEGRATION

The back office applications can be linked to multiple online reservation systems, both internal and external via XML. Our integrated network ensures a reliable one stop connection between you, your staff, home owners, guests and your website visitors, accessible from anywhere in the world via a centralized data exchange system.

MOBILE APPLICATION SYSTEMS

Access your data and customers from any location and platform. A fast desktop edition installed on your computers or the online edition available using any web browser. When business is on the go the iPad/iPhone App. edition is the perfect companion.

When you need first class software - Ciirus delivers what you expect and more at an affordable price

ONLINE RESERVATIONS

FULL OWNER ACCOUNTING & MANAGEMENT

FLORIDA DISTRIBUTION NETWORK

AGENT & TOUR OPERATOR LOGIN

XML CONNECTIONS

REAL-TIME HOUSEKEEPING & WORK ORDER MANAGEMENT

OCCUPANCY AND CUSTOM REPORTING

BATCH BILLING & INVOICE SCANNING

SUPERSITES MULTI-WEBSITE MANAGEMENT

INSTANT WEBSITE INTEGRATION

OWNER LOGIN

Windows

Mac (via parralells)

Online Web

iPad/iPhone App

Multi-user / location access

Request a Live Demo

Access Anywhere

Try i t Free

INTEGRATED TAX REPORTING

(no credit card required)

or


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Instant quotes auto emailed to guests along with the home description, images and quote information including any mandatory extras. Quotes can be requested online by your potential guests or emailed by a member of staff directly from the software. Sent quotes instantly become available to staff via a central quotes pool.

Create and send quotes for multiple agent rates sets.

Real-Time Quoting Engine

ReservationsManagement

Multi-CurrencyOnline Quotes

OnlineReservations

AdvancedReporting

Credit Card Processing

All common reports are available from the reporting module. These include expected arrivals, bookings, payments due, occupancy and more.

Every business is unique. The custom reporting module is a powerful tool to create custom reports using a dedicated report writing application to produce the exact reports and data views required for your business.

Reports directly emailed in a number of formats including PDF, Excel, text and image or exported as HTML or CSV to another database or QuickBooks.

The advanced reservation engine can be inserted on multiple websites including externally hosted websites, with full back office control and monitoring.

The online reservation system directs your guests through each stage of the reservation process. Unlimited optional extras can be offered to your guests via the online booking engine. Reservations and extras are centrally managed and can be updated at any time.

Booking fees and commissions auto calculated and set from custom rules for each reservation type.Your existing card processor can be used to process credit card transactions (ask for a list of compatible gateways)

Online & Back Office Reservation System

Reports Creator & Occupancy Reporting


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Online Cart OptionsYou can add unlimited items i.e. Accidental Damage Insurance or Welcome Packs to the online reservation system check out cart. Items can be global or property specific with split owner/manager revenue sharing.

Cart items and pricing can be configured and updated at anytime during or after the reservation has been made.

XML FeedsXML feeds send real-time availability and pricing to travel agents that can place real-time bookings into approved homes.

External XML will allow your agents to retrieve and update live reservations from external web sites or web services.

Direct and Easy DataIntegration

Agent IntegrationWhether you are an agent or a management company that works with agents, Ciirus provides a range of reservation tools that allows a two way interaction between services including booking agent login.

Rates and features can be configured for each booking agent.

Importing & Exporting DataData can easily be imported from other vacation rental software platforms to ensure a fast, easy and reliable transition with minimal disruption to your business.

Data can be exported to other software applications like QuickBooks and Thomson Reuters. Our staff can help with integration.

Report data can be exported to common file formats including PDF, CSV, HTML, RTF and Email


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Batch Billing and Invoice ScanningThe batch billing module allows payment of multiple owner bills with one check. Invoices can be scanned and available on demand. Copies can optionally be sent to the owners along with owner statements.

Product warranty information can be scanned, captured and available on demand.

Work OrdersWork orders can be requested by the homeowner from their personal online user area or generated by a staff member.

The work orders can be viewed by the management company and the property owner (optional). Both can add and update comments regarding a work order. The management company can add pricing, calculate markups and taxes and the owner accounts are updated accordingly.

HousekeepingCleaning schedules and reports are auto created and housekeeping staff assigned. Establish custom rules and pricing for creating cleaning reports.

Tax ReportingSales & tourist taxes are pre-configured for selected areas. Tax rates are set on local county tax regulations and updated when a rate changes. The tax reporting tools deliver automated reservation and owner account integration. Schedule A county tax reports are generated saving you precious time every month.

Real-time housekeeping & work order trackingView job start, in progress or complete status from any device using a touch tone phone and entering the job code. The back office software job status screen is updated in real-time.

Homeowner AccountingProperty Manager instantly produces monthly email and online homeowner statements, saving time and effort.

The homeowner accounts are updated when activity is detected and recurring payments are automated. Other automated statement features include; reservations, work orders, bill payments, housekeeping, tourists and sales taxes.Owner statements can be viewed by the home owner from an online owner login or sent by email directly from the back office software. This provides distributed reporting for the home owner and the management company.

Integrated Accounting


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Personal Homeowner Web SitesEach homeowner has a web site included. These web sites can function out of the box by selecting a predefined template. Each website can also be fully customized without using a template.

Secure Homeowner Account AccessThe homeowners can access their accounts by downloading the desktop application or they can login via the online edition using any web browser. The management company can manage data access for each homeowner.

• Reservations Management• Owner statement access• Inventory Controller• Availability calendars• Online quoting for guests

• Web Site Builder• Embed features to external web sites• Free Community / Resort videos• Independent video media players• Template themes or custom web site• Visual description editor• Photo management

Management companies sometimes choose to keep the owner web sites This will increase internet exposure, targeting specific keywords for each property website.

The additional web traffic generated by these websites can be directed to the master web site.

• Multi device account access• Two way communication portal• Auto email inquiries• Initiate & view work orders• Store and recall quotes

Homeowner ManagementServices

MaxExposure


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User Access RightsMulti level password protection provides user defined data access to preselected data views based on user defined permission policies set by the administrator.

An optional IP filter will restrict data access to physical locations based on static IP addresses set by the administrator.

Automatic Data BackupData backup is centralized and automatic. The data from all devices connected to your network is backed up to secure data backup servers.

Access PlatformsUse any edition of Ciirus, anytime, they all work in sync. At the office the desktop edition provides a fully featured powerful Windows application. The Online edition is available from any web browser. The iPhone/iPad App is the perfect companion for business on the go.

Windows Edition

The Windows edition allows a single or multiple business accounts open simultaneously providing supports for multi-company business operations.

Online Browser Edition

Access your business from any popular web browser. The Online edition is the preferred choice for most homeowners.

iPhone / iPad App

Access your business on the move. The App edition provides access many popular features and some unique features including the ability to take and upload photos and mobile credit card transactions.

Virtual Terminal

Remote access via Windows terminal server using desktop visualizations services like Amazon AWS or Citrix.

Apple Mac

Apple Mac access is available using Parallels. The Online edition is fully accessible from Apple Safari web browser.

Audit Trail HistoryThe SecureTrack feature provides user change tracking. When key data is updated by administrator, staff or owners, the updates are recorded along with the user name, location and time the change was made creating an audit trail of updated information.

ecure Network Data Access

WorkingTogether

24/7Secure Network Servers manage connections between back office computers & mobile devices, linking data to commercial web sites, agent SuperSites, and external global reservation networks via XML feeds


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Ciirus Software System Specification - Key Functions

Billing Batch bill processing, invoice & warranty scanning, check printing, account balance alert

Recurring Payments Variable amounts by home & service, process on set day of month

Process Cleans Pre check and edit values before sending to owner accounts

Auto account statements Created from reservations, taxes, cleans, cc cards, commissions, work orders, online payments & extras

Manual account statements Manual override, add/edit/delete items

Owner statement delivery1). Available online via owner login display and exports to multiple formats including PDF, CSV & HTML 2). Selectable batch send from application by e-mail. CC and e-mail receipts

Audit Trails Yes - new and updated items recorded by SecureTrack

Categories Default and unlimited custom categories

Tax Auto state and county tax reports. Allocation to owner accounts

Accounting

Sources Manual multi-staff/office. Automated via online reservations engine, XML feeds, agents, SuperSites

Financial disbursements CC payments, commissions, online cart options, owner payments, taxes, housekeeping, deposits

Views / search 2 x Graphical bar and calendar views. Multiple customizable column text list views with power search

Online Quotes On screen, via email includes quote, images and description, sent quotes saved to back office

Back Office Quotes Create, edit, save, convert, send by email, discounted quotes, multi-rate set quotes

Confirmation emails Guest, Owner confirmations. Unlimited custom templates: over 30 template tags for personalized emails

Relocation Visual drag and drop to another available home. Recalculates taxes, reschedules housekeeping

Categories Unlimited with custom behaviors

Lock box codes Default, local and per reservation override

Reporting Default reports, unlimited custom reports, occupancy reports

Extras Unlimited - cost configuration, selectable homes, available online cart and back office, mandatory and optional

Pricing / Rates Sets Unlimited rate sets for retail, agents and net rates

Marketing Integrated agent network, Newsletter builder, SEO, XML feeds, analytics, external agent access, SuperSites

Reservations

Integration with external existing website

Can be integrated with any existing website, includes: search, quotes, property details & media, online booking engine, calendars, contact form, rates, features. Integrated with back office.

Integrated Website Can be used as a primary or secondary website (no additional cost)

Website Builder WYSIWYG and HTML. Can also access via ftp

Default data features Fully integrated search, quotes, property details & media, online booking engine with credit card integration option, calendars, contact form, rates, feature icons, multi-currency, location selector. Integrated with back office.

Theme Customized via editor or easy start customized templates including navigation

Search Engine Optimization Meta-tags, online reviews, blog, site map, SEO reports, Google analytics integration

SuperSites (optional)Unlimited websites with full back office integration used for other language websites, commercial agent sites, private agent sites with alternative pricing, quotes and reservation options.

Online Website Integration


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Homeowner System Access Via secure online web edition and/or Windows desktop edition (user details set by property manager)

Viewable information Information access rights and viewable data set by property manager on a per owner basis.

Available Views (set by PM) Owner statements, work orders, reservations, inventory, quotes, owner pricing, owner website builder

Online statement formats On screen, export PDF, CSV, HTML, RTF, Text, Image

Statements types By month, home (if owner has multiple homes), annual reports by category

Owner statement delivery1). Available online via owner login display and exports to multiple formats including PDF, CSV & HTML 2). Selectable batch send from application by e-mail. CC and e-mail receipts

PM Reservations Displays guest name, arrival & departure date only. Cannot be edited or deleted.

Owner Reservations Fully editable (PM override)

Owner website (if enabled) Website builder, instant quotes, unlimited web pages, custom domain

Homeowner Management and Access

Access Windows Edition, Online Edition, Mobile iPad / iPhone App, Mobile browser, Mac (via parallels)

Security Access Control Multi level password, custom staff access data views, IP restricted by physical location (option)

Data Backup Automatic

Staff Access Multi user / edition / location (all editions / users work in sync from any location)

Dashboard Custom dashboard on start up

NetworkNetwork matrix manages connections between, back office computers and mobile devices to, multiple web sites, agent SuperSites, external reservation networks via XML

System

Job Tracking Live real-time status tracking via touch tone phone distributed to desktop and mobile devices

Job Dispatch Real-time to cell phone & email. As custom report schedules, view formats include PDF & CSV

Housekeeping Auto assign schedule, staff, type. Manual override

Back Office Fully featured admin control panel to add/edit/dispatch schedules with preset & custom reporting

Homeowner work orders Option for owner to create and view work orders using the interactive online owner account

Financial tracker Report costs, markups, taxes, profit & loss for work orders

Field staff Jobs auto assigned to staff by home with manual override

Audit Trails Yes - new and updated items recorded by SecureTrack

Work Orders & Housekeeping


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Smarter Software at an Affordable Price

Download the fully functional trial softwareno payment required

Try It [email protected]

1 (888) 407-0128

Arrange a Live Demo


ONLINE RESERVATIONS

OWNER ACCOUNTING & MANAGEMENT

AGENT & TOUR OPERATOR LOGIN

TWO WAY XML FEEDS

REAL-TIME HOUSEKEEPING & WORK ORDER UPDATES

OCCUPANCY, TAX & CUSTOM REPORTING

BATCH BILLING & INVOICE SCANNING

INSTANT WEBSITE INTEGRATION

ciirus vacation rental · pdf filethe online reservation system directs your guests through...

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