chronic care coaching slides 9.2.15
TRANSCRIPT
Chronic Care Management
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Practice Profile
• Practice has 5+ Providers- In order to meet enrollment targets of 50+ patients/week at least 2,500 Medicare FFS lives are needed. Even if an office has 2,500+ lives, but fewer than 5 providers, they do not see enough patients to meet the enrollment target.
• Practice has a Leading EHR- Allscripts Athena Cerner eClinical Works
e-MDs Epic GE Centricity Greenway
McKesson NextGen Practice Fusion
• Practice is located in a major U.S. city within an hour drive from an airport served by a major carrier
3
Company Evolution
MD Revolution is a transformational digital health company focused on converging technology and the latest medical science for chronic disease care and prevention
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RevUp Overview
RevUp is a digital health services platform for population health management
Care Team Model
Technology platform that scales human
interaction
Engagement
Motivates individuals to undertake sustained
behavior change
Chronic Care & Prevention
Outcomes-focused disease management
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Paving the Way for Value-Based Healthcare
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Clinical Algorithms Segment the Population Enabling Personalized Care at Scale
Message Repository
Large patient population 450+ chronic diseases and comorbidities
Algorithms sort the population by: • Provider care plan • Patient goals • Clinical data • Lifestyle and habits
Personalized coaching is provided by care teams using secure rule-based messaging
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REVERSAL OF DISEASES AFTER 90 DAYS OF RevUp
1.4% BODY FAT LOST Better metric than weight loss3
1.6% WEIGHT REDUCTION
4% VISCERAL FAT LOST Reduces blood pressure, cholesterol and improves insulin sensitivity1
10% VO2 IMPROVEMENT VO2 = cardiorespiratory fitness2
CLINICAL OUTCOMES & IMPROVEMENT
*2 or more chronic conditions including morbidly obese, diabetic, hypertensive 1. “Abdominal fat and what to do about it’, Harvard Medical School Family Health Guide; February 2007. 2. “Long-Term Effects of Changes in Cardiovascular Fitness and Body Mass Index on All-Cause and Cardiovascular
Disease in Men”; Circulation, 124:2483-2490, 2011. 3. Science Magazine, The Health Risk of Obesity – Better Metrics Imperative, 2013.
After three months, 125 high risk* users with 2+ chronic conditions
REDUCTION OF EMPLOYEES WITH HYPERTENSIVE BLOOD PRESSURE
REDUCTION OF EMPLOYEES WITH UNCONTROLLED DIABETES
30%
20%
CONTINUOUS USER ENGAGEMENT
71% OF PARTICIPANTS REMAINED ACTIVE ON THE PLATFORM SIX MONTHS AFTER PROGRAM HAD BEEN COMPLETED
RevUp Drives Results: Case Study
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Personal Dashboard — RevUp Nurse
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Two-way Messaging
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Non-Internet Option Still Fulfills 20min. Requirement
• Personalized educational packets • Conference calls and webinars • Interactions digitized upon receipt
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MDR’s Proven End-to-End CCM Solution
Key Differentiators • Digital platform that scales human interactions and care team
• Real time analytics on growing database supports personalized engagement
• Lowest cost platform for broad chronic care management enables CCM business for physicians
Pa#ent Enrollment
Care Plan Crea#on
Billing Automa#on
Mul#ple Modali#es
Clinically Relevant Messaging
Full service, end-‐to-‐end solu#on minimizes fixed costs and disrup#on to the provider and office’s workflow
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CCM Potential Competitors
SaaS Competitors • Largely care coordination
• Machine learning capabilities to personalize messaging is lacking
• Analog delivery, high cost model
• Extremely difficult to scale
Technology-only Model • Physician “do-it-yourself” model
• Does not provide the necessary monthly requirement of 20 min. of non face-to-face messaging
• Low physician adoption given existing lack of adequate staffing
• Does not scale CCM for the practice
Examples include
CareCliques, Citra, CircleLink Health, EQ Health Solutions, CareSync
Examples include
SmartLink, TAVHealth, HealthFusion, Phytel, Kryptiq, Wellcentive, Conversa Health, QualcommLife
All informa+on derived from company’s website
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CCM Competitive Landscape
So8ware as a Service
Care Coordina+on
Clinically Relevant Messaging & Care Coordina+on
So8ware
Pa#ent Engagement
Sta#c Informa#on
CONVERSA HEALTH
CRIMSON CARE MGMT
PHYTEL KRYPTIQ
MYCARECOACH
CARESYNC
QUALCOMMLIFE
CARADIGM
CARECLIQUES
EQ HEALTH
CIRCLELINK
SMARTLINK
THOUGHTSWIFT
CITRA
WELLCENTIVE
TAVHEALTH
HEALTHFUSION
All informa+on derived from company’s website
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Competitive Landscape
CCM So8ware
CCM Services
Scalable Service
Pa+ent Enrollment Assistance
Care Plan Crea+on
Clinically Relevant Messaging
Mul+ple Delivery Modali+es
Evidence of Care
Billing Automa+on
MD Revolu#on X X X X X X X X X
Care Cliques X O X X O X X
Care Sync X X X X X
CircleLink Health X X X
Citra X X X
EQHealth X O X O O X
TAVHealth
Kryp+q X S S S S
HealthFusion X S S S
S* -‐ So8ware Solu+on(client must provider resource to deliver services) O* -‐ Op+onal Services A* -‐ Automated Service
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Practice Within a Practice
Dedicated Enrollement Specialist (ES) drives patient enrollment so the practice can focus on what they do best
Train staff Enroll patients Develop care plan MDR liaison
Enrollment Specialist (ES)
Practice Staff Enrollment Specialist for CCM
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Implementation Schedule
Sales Handoff Plan & Design Integrate IT & Train Ongoing
Support
Client Details Form • Sales Rep completes CDF
and collects required items regarding: • Provider Details
• Patient List(s)
• Software / IT Details
• Marketing &
Communication
Client Project Scoped • Implementation Manager (IM) and
RevUp IT team draft Work Plan.
Kickoff Call • IM reviews Scoping Plan and next
steps with Client.
IT Call • Determine secure connectivity
options, integration approach and roles.
• Gain appropriate access to EHR.
Enrollment Specialist (ES) • Begin sourcing onsite resource for
enrolling CCM eligible patients.
Marketing Collateral • Promotional, educational, and
program enrollment materials provided to Client.
CCD Exchange & EHR Integration • RevUp and EHR integration build.
ES Orientation • RES trained to act as onsite practice
champion for CCM service.
Practice Training • Office manager and staff trained on
CCM workflows and service.
Enrollment Start • Begin educating
patients and enrolling them in CCM program.
Patient Engagement & Management • Begin delivering care.
Reporting & Billing Documentation • Clinical data updates. • Evidence of care
provided for billing at end of each month.
Appendix
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CCM Economic Model Variables
MDR (PROACTIVE)
Number of Patients 1,000
CCM Revenue ($42.00 patient mo.) $504,000
Practice Clinical Team (Service + Documentation) $0
Technology/CCM Module Cost ($4 patient mo.) $0
Practice & Management Overhead - 25% $0
MD Revolution Engagement ($19.00 patient mo.) $228,000
Total Cost $228,000
Net Income $276,000
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MDR (PROACTIVE)
Number of Patients 1,000
CCM Revenue ($42 patient mo.) $504,000
Practice Clinical Team (Service + Documentation) $0
Technology/CCM Module Cost ($4 patient mo.) $0
Practice & Management Overhead - 25% $0
MD Revolution Engagement ($19 patient mo.) $228,000
Total Cost $228,000
Net Income
CCM Economic Model Variables
DO IT YOURSELF DO IT YOURSELF (REACTIVE) (PROACTIVE)
200
$100,800
$50,000
$9,600
$14,900
$0
$74,500
$276,000 $26,300
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MDR (PROACTIVE)
Number of Patients 1,000
CCM Revenue ($42 patient mo.) $504,000
Practice Clinical Team (Service + Documentation) $0
Technology/CCM Module Cost ($4 patient mo.) $0
Practice & Management Overhead - 25% $0
MD Revolution Engagement ($19 patient mo.) $228,000
Total Cost $228,000
Net Income
CCM Economic Model Variables
DO IT YOURSELF DO IT YOURSELF (REACTIVE) (PROACTIVE)
200 1,000
$100,800 $504,000
$50,000 $250,000
$9,600 $48,000
$14,900 $74,500
$0 $0
$74,500 $372,500
$276,000 $26,300 $131,500
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Partner with Confidence
“Based on a reasonable reading of the CCM documents and CMS commentary and rules…MD Revolu#on’s CCM services, including its RevUp online plaDorm, as set forth in the CCM document, comply with the billing requirements for the
CCM Code.” Opinion conclusion -‐ 12/11/14
• Clinically validated and implemented
• Follows recommended approaches from American College of
Physicians (ACP) • Endorsed by Strategic Healthcare, D.C.-‐based consul+ng prac+ce
on healthcare policy and government regula+ons
• Legal opinion from Tier 1, interna+onally recognized law firm,
Jones Day
• PC magazine (Feb. 11, 2015) named RevUp 1 of the 10 apps
changing healthcare
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Integration Summary
Interface Bill