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March 1, 2019 Service Specific Webinar 1: Caregiver/Family Supports and Services, Community Self-Advocacy Training and Supports, & Respite Children’s System: Aligned Home and Community Based Services (HCBS)

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Page 1: Children’s System: Aligned Home and Community Based ... Series Webinar 1 Caregive... · • Caregiver Family Supports and Services are limited to three hours per day . March 1,

March 1, 2019

Service Specific Webinar 1: Caregiver/Family Supports and Services, Community Self-Advocacy Training and Supports, & Respite

Children’s System: Aligned Home and Community Based Services (HCBS)

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Introduction and Housekeeping• Slides and recording will be posted at MCTAC.org

• Reminders:

• Information and timelines are current as of the date of the presentation

• This presentation is not an official document. For full details please refer to the provider and billing manuals.

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Agenda

• HCBS Overview of Key Concepts

• Caregiver/Family Supports and Services

• Community Self-Advocacy Training and Supports

• Respite

• HCBS Eligibility and Crosswalk of Services

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HCBS Overview of Key Concepts

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Overview of Children’s HCBS Waiver TimelineApril 1, 2019:

• 1915(c) Children’s Waiver is effective and former 1915(c)Waiver will no longer be active (pending CMS approval)

• All children enrolled in the former children’s 1915 (c) waiver program must be transitioned to the 1915(c) Children’s Waiver

Former children’s 1915(c) Waivers:

• Office of Children and Family Services (OCFS) Bridges to Health (B2H) Serious Emotional Disturbance (SED),

• OCFS, B2H Developmental Disabilities (DD),

• OCFS, B2H Medically Fragile (MedF),

• Office of Mental Health (OMH) SED Waiver,

• Office for People With Developmental Disabilities (OPWDD) Care at Home (CAH) IV Waiver,

• Department of Health (DOH) operated Care at Home (CAH) I/II Waiver

• Home and Community Based Services will be billed Fee for Service and not in managed care

July 1, 2019: Three year phase in of Level of Care (LOC) expansion begins

October 1, 2019: 1915 (c) Children’s Waiver Services carved into Managed Care

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Key Concepts• Home and Community Based Services (HCBS) and new

Children and Family Treatment and Support Services (CFTSS) are different and have different requirements, processes and paths to care.

• Providers must be designated to provide these services.

• Built in flexibility to allow for creativity.

• Waiver Capacity/Slots: As of April 1st, all current slots will be combined and will remain the same until July 1st, 2019 when capacity expansion will begin. More information on capacity/slot management to come.

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Core Principles

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HCBS SettingsAllowable settings in compliance with Medicaid regulations and the Home and Community Based Settings Final Rule (§441.301(c)(4) and §441.710) will exhibit characteristics and qualities most often articulated by the individual child/youth and family/caregiver as key determinants of independence and community integration.

Services should be offered in the setting least restrictive for desired outcomes, including the most integrated home or other community-based settings where the beneficiary lives, works, engages in services and/or socializes. While remaining inclusive of those in the family and caregiver network.

Family is broadly defined, and can include families created through: birth, foster care, adoption, or a self-created unit.

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Billing HCBS between

April 1 and September 30, 2019

• Children’s HCBS waiver will be billed Fee for Service (FFS) for all children enrolled in the Children’s Waiver.

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Billing 101: beginning October 1, 2019

Medicaid Managed Care (MMC) carve inFundamentals

• If child in Medicaid Managed Care Plan (MMCP) – bill Managed Care Plan

• MMCPs will be required to pay government rates [aka Medicaid fee-for-service rates] for at least 24 months from the date the service was included in the Medicaid Managed Care benefit package, or however long NYS mandates

• In order to bill MMCP you need to be in-network

• In order to be in network you have to be credentialed and contracted

• Managed Care Plan Matrix

• All designated agencies must be enrolled as Medicaid providers agencies.

• If child not in MMCP – bill Fee-For-Service

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Caregiver/Family Supports and Services

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What are Caregiver/Family Supports and Services?Based upon the Caregiver/Family Supports and Services plan developed by the child/youth and

caregiver/family team, this service provides opportunities to:

• Interact and engage with family/caregivers and children/youth to offer educational, advocacy,

and support resources to develop family/caregivers’ ability to independently access

community services and activities;

• Maintain and encourage the caregivers’/families’ self-sufficiency in caring for the child/youth

in the home and community;

• Address needs and issues of relevance to the caregiver/family unit as the child/youth is

supported in the home and community;

• Educate and train the caregiver/family unit on resource availability so that they might better

support and advocate for the needs of the child and appropriately access needed services;

• Direct instruction and guidance in the principles of children’s chronic condition or life

threatening illness.

Note: This service is not the State Plan service of Family Peer Support Services which is

required to be delivered by a certified/credentialed Family Peer with lived experience.

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Why Offer Caregiver/Family Supports and Services?• Enhance the child/youth’s ability regardless of disability (developmental,

physical and/or behavioral) to function as part of a caregiver/family unit

• Enhance the caregiver/family’s ability to care for the child/youth in the home

and/or community

• Family is broadly defined, and can include families created through: birth,

foster care, adoption, or a self-created unit.

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Caregiver/Family Supports and Services Example

Jamil is a 7 year old struggling with significant impulse control issues impacting school performance and peer relationships. His father is concerned about him maintaining his school placement and is worried that he doesn’t have any friends.

The Caregiver/Family Support provider helps Jamil’s father connect with community resources and helps him understand and participate in school meetings effectively. The provider works with Jamil in his afterschool program to maintain and strengthen his age appropriate independence in the community.

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Modality• Individual face to face intervention

• Group face to face intervention (no more than 3 HCBS eligible children/families)

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Limitations/Exclusions• This service cannot be delivered nor billed while an enrolled child is in an in-

eligible setting, including hospitalization

• Special education and related services that are otherwise available to the individual through a local educational agency, under the provisions of the Individuals with Disabilities Education Act (IDEA)

• Caregiver Family Supports and Services are limited to three hours per day

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Staff Qualifications• Minimum: High school diploma, high school equivalency preferred or a

State Education Commencement Credential (e.g. SACC or CDOS) with

related human service experience

• Preferred: Experience working with children/youth

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Supervisor Qualifications• Minimum: Qualification of a Bachelor’s degree with one year experience in

human services working with children/youth

• Preferred: Qualification of a Bachelor’s degree with two years experience in

human services working with children/youth

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Community Self-Advocacy Training and Supports

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What is Community Self-Advocacy Training and Supports?• Provides family, caregivers, and collateral contacts with techniques and

information so that they can better respond to the needs of the child/youth.

• Training for the child/youth and/or the family/caregiver regarding methods

and behaviors to enable success in the community.

• Direct self-advocacy training in the community with collateral contacts

regarding the child/youth’s disability(ies) and needs related to his or her

health care issues.

• Self-advocacy training for the child/youth and/or family/caregiver, including

during community transitions.

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Why Offer Community Self-Advocacy Training and Supports?• Assist the child/youth, family/caregiver, and collateral contacts in

understanding and addressing the child/youth’s needs.

• May be provided to support the child/youth experiencing difficulty in

community settings.

• Improves the child/youth’s ability to gain from the community experience,

and enables the child/youth’s environment to respond appropriately to the

child/youth’s disability and/or health care issues.

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Community Self-Advocacy Training and Supports Example

Charlotte, age 16, has been struggling with substance abuse issues and recently was admitted into a 30 day treatment program.

Charlotte and her parents are not familiar with available community supports that will support Charlotte’s recovery. The provider meets with Charlotte and her parents to provide assistance in accessing the appropriate community resources as well as provides guidance around system navigation.

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Modality• Individual face to face intervention

• Group face to face intervention (no more than 3 HCBS eligible children/youth)

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Staff Qualifications• Minimum: An individual employed by the agency with a bachelor’s degree

plus two years of related experience

• Preferred: An individual employed by the agency with a Master’s degree in

education, or a Master’s degree in a human services field plus one year of

applicable experience

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Supervisor Qualifications• Minimum: Qualifications of a Master’s degree with one year experience in

human services working with children/youth

• Preferred: Qualifications of a Master’s degree with two years of experience

in human services working with children/youth

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Respite

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What is Respite?

• Short-term assistance provided to children/youth regardless of disability

(developmental, physical and/or behavioral) due to the absence of, or need

for, relief of the child or the child’s family caregiver.

• Such services can be provided in a planned mode or delivered in a crisis

situation.

• Respite workers supervise the child/youth and engage the child/youth in

activities that support his/her and/ or primary caregiver/family’s constructive

interests and abilities.

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Why Offer Respite?

• Offer services with a level of expertise in understanding and implementing

behavioral/developmental interventions required to support optimal

functioning for children/youth.

• Through communication of the details of the child/youth’s intervention plan

there is a carryover of skill from the respite source to the caregivers and

treatment providers.

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Respite Service Components

• Planned

• Crisis

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Planned Respite• Short-term relief for the child or family/primary caregivers that are needed to

enhance the family/primary caregiver’s ability to support the child/youth’s

functional, developmental, behavioral health and/or health care needs.

• This service is direct care for the child/youth by individuals trained to support

the child/youth’s needs.

• This may occur in short-term increments of time (usually during the day) or

on an overnight or longer-term increment.

• Planned Respite activities support the plan of care goals and include

providing supervision and activities that match the child/youth's

developmental stage and continue to maintain the child/youth health and

safety.

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Crisis Respite

• Short-term care and intervention strategy for children/youth and their families

that helps to alleviate the risk for an escalation of symptoms, a loss of

functioning, and/or a disruption in a stable living environment.

• May be used when challenging behavioral or situational crises occur which the

child/youth and/or family/caregiver is unable to manage without intensive

assistance and support.

• Crisis Respite can also be used as a result of crisis intervention or from visiting

the emergency room.

• Crisis Respite should be included on the POC to the extent that it is an element

of the crisis plan or risk mitigation strategy.

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Crisis Respite Continued

• Services offered may include: site-based crisis residence, monitoring for high risk

behavior, health and wellness skill building, wellness activities, support to the

family/caregiver, conflict resolution, and other services as needed.

• At the conclusion of a Crisis Respite period, crisis respite staff, together with the

child/youth and family/primary caregiver, and his or her established behavioral health

or health care providers when needed, will make a determination as to the

continuation of necessary care and make recommendations for modifications to the

child’s plan of care. Children are encouraged to receive Crisis Respite in the most

integrated and cost-effective settings appropriate to meet their respite needs. Out of

home Crisis Respite is not intended as a substitute for permanent housing

arrangements.

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Respite ExamplesPlanned Respite: William is 12 years old. The respite provider takes William to a kickball game in Williams community. While at the kickball game the respite provider assists in helping William practice following the coach’s directions per his plan of care goal to improve his focus in and outside of the classroom.

Crisis Respite: On another occasion William’s grandmother calls the Respite provider because William is becoming aggressive and threatening to harm his family members. The Respite provider goes to the family’s home and engages William in utilizing his safety plan skills by practicing them together and reinforcing skills to help William deescalate. On this occasion the Respite provider and William utilize shooting hoops as an initial de-escalation technique till William is able to talk through what his needs are, why he is upset and how he will remain calm enough to not require more intensive interventions. William and his Grandmother are supported in this example.

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ModalityBoth Planned and Crisis Respite can be provided in the following ways:

• Planned Day/Overnight Respite: This service may be delivered with support of

staffing ratios necessary to keep the child, and other children in the environment,

safe and as indicated in the child’s POC overseen by the respite provider.

• Crisis Planned/Overnight Respite: This service may be delivered with support of

staffing ratios necessary to keep the child, and other children in the environment,

safe and as indicated in the child’s POC overseen by the respite provider.

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Limitations and Exclusions• Note: Services to children and youth in foster care must comply with Part 435 of 18

NYCRR Respite is not an allowable substitute for permanent housing arrangements.

• For respite services that may be provided as crisis or overnight, Federal Financial

Participation is not claimed for the cost of room and board except when provided as

part of respite care furnished in a facility approved by the State that is not a private

residence.

• Please note: It is the responsibility of the Care Coordinator upon referral to ensure that

respite providers have adequate training and knowledge to address the individual

child/youth’s needs (including but not limited to physical and/ or medical needs such as

medications or technology), OR have made arrangements for an appropriately trained

and knowledge individual to address the individual child/youth’s needs (including but

not limited to physical and/ or medical needs such as medications or technology.

Examples include arrangement of approved Private Duty Nurse for a technology

dependent child while in a respite setting.

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Staff Qualifications in Child’s residence or other community based setting (e.g. park, shopping center, etc..)

• Respite providers are paraprofessionals with a high school diploma or

equivalent and with appropriate skills and training. It is the responsibility of the

Care Coordinator to ensure that providers have adequate training and

knowledge to address the individual child’s needs (including but not limited to

physical and/ or medical needs such as medications or technology).

• has experience working with children/youth (preference given to those with

experience working with children/youth with special needs);

• a high school diploma, high school equivalency preferred or a State

Education Commencement Credential (e.g. SACC or CDOS).

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Staff Qualifications outside child’s residence and in an allowable licensed/certified setting

• In a foster boarding home: Respite providers must be a Licensed Foster Parent pursuant to Part 435 of 18 NYCRR

• In an OCFS licensed/certified setting: Respite providers are paraprofessionals with a high school diploma or equivalent and with appropriate skills and training. Settings include an agency boarding home, a group home, a group residence, or an institution

• In an OMH-certified Community Residence (community-based or state operated), including Crisis Residence, which has an OMH Operating Certificate demonstrating compliance with 14 NYCRR 594: Respite workers must be staff of the licensed program

• In an OPWDD-certified setting: (community-based or state operated), Family Care Home; Intermediate Care Facility for Individuals with Intellectual and Developmental Disabilities (ICF/IDD); Individualized Residential Alternative (IRA); Community Residence (CR); or Free-Standing Respite facility under the auspices of OPWDD in compliance with 14 NYCRR Parts 633, 635 and 686

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Supervisor Qualifications

• Minimum: a Bachelor’s degree with one year experience in human services

working with children/youth

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March 1, 2019

HCBS Eligibility and Crosswalk of Services

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HCBS EligibilityHCBS LOC Eligibility Determination has three components

• Target Population Criteria,

• Risk Factors, and

• Functional Criteria

• The HCBS/LOC Determination will be within the Uniform Assessment System (UAS) which also houses the CANS-NY

State will give additional presentation specifically on Aligned HCBS eligibility and Aligned HCBS capacity.

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Who does what?

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March 1, 2019

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Accessibility Modifications

Child Transitioning from OCFS B2H Waiver to HCBS

OCFS Adaptive and Assistive Equipment B2HWaiver

Adaptive and Assistive Equipment

Environmental Modification

Vehicle Modification

March 1, 2019

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Children and Family Treatment Support and Services

OCFS B2HWaiver

Crisis Avoidance, Management CPST

& Training

Immediate Crisis Response Services

CPST, OLP: Crisis Component,

**Crisis Intervention

Skill BuildingPSR

*From 4/1/2019 through 6/30/2019 Family Peer Support Services will be authorized under the 1115 for ALL children who are HCBS eligible. From 4/1/2019-12/31/2019 Youth Peer Supports will be authorized under the 1115 for all children who are HCBS eligible. Both services will be provided by designated providers identified with the interagency designation team and delivered consistent with the service descriptions and staff/provider qualifications outlined in the CFTSS provider manual found here: https://www.health.ny.gov/health_care/medicaid/redesign/behavioral_health/children/docs/updated_spa_manual.pdf**Crisis Intervention as defined in the CFTSS provider manual expands the qualifications, requirements and description of services beyond what today’swaiver provides. Crisis Intervention as described in the CFTSS manual is scheduled for implementation on 1/1/2020.

March 1, 2019

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Child Transitioning from OMH Waiver to HCBS

OMH SED WAIVER

Individualized Care Coordination

Respite Services

Prevocational Services

Supported Employment

Health Home

Respite: Crisis and Planned

PrevocationalServices

Supported Employment

March 1, 2019

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OMH SED WAIVER

Crisis Response Services

Intensive In Home Service

Family Peer Support Services

Youth Peer Advocacy and Training

Skill Building

*YPS

PSR

CPST

*FPSS

CPST, OLP: Crisis Component,**Crisis Intervention

Child Transitioning from OMH Waiver to CFTSS Services

*From 4/1/2019 through 6/30/2019 Family Peer Support Services will be authorized under the 1915c for ALL children who are HCBS eligible. From 4/1/2019-12/31/2019 Youth Peer Supports will be authorized under the 1915c for all children who are HCBS eligible. Both services will be provided by designated providers identified with the interagency designation team and delivered consistent with the service descriptions and staff/provider qualifications outlined in the CFTSS provider manual found here: https://www.health.ny.gov/health_care/medicaid/redesign/behavioral_health/children/docs/updated_spa_manual.pdf**Crisis Intervention as defined in the CFTSS provider manual expands the qualifications, requirements and description of services beyond what today’s waiver provides. Crisis Intervention as described in the CFTSS manual is scheduled for implementation on 1/1/2020.

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NYS Allowable billing combinations for Children’s Behavioral Health, Children and Family Treatment and Support Services and HCBS

NYS Allowable Billing Combinations of Children’s Behavioral Health, Children and Family Treatment and Support Services and HCBS

HCBS/State Plan

Services

OMH Clinic OASAS Clinic OASAS Opioid

Treatment

Program

OMH ACT* OMH PROS* OMH CDT* OMH Partial

Hospital

OASAS

Outpatient

Rehab

CPST / OLP PSR FPSS YPST

Day HabilitationYes Yes Yes No Yes Yes Yes Yes Yes Yes Yes Yes

Community

Habilitation

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Caregiver & Family

Support and

Services

Yes Yes Yes No No Yes Yes Yes Yes Yes Yes Yes

Respite Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Prevocational

Services

Yes Yes Yes No No Yes Yes Yes Yes Yes Yes Yes

Supported

Employment

Yes Yes Yes No No Yes Yes Yes Yes Yes Yes Yes

Community Self-

Advocacy Training

and Supports

Yes Yes Yes No No Yes Yes Yes Yes Yes Yes Yes

Other Licensed

Practitioner (OLP)

Yes** No No Yes No No Yes No Yes Yes Yes Yes

Community

Psychiatric

Supports and

Treatment (CPST)

Yes Yes Yes No No No Yes Yes - Yes Yes Yes

Psychosocial

Rehabilitation

(PSR)

Yes Yes Yes No No No Yes Yes Yes - Yes Yes

*These services available to youth age 18 and older

**OMH guidance is forthcoming to avoid duplication in services.

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NYS Allowable billing combinations for Children’s Behavioral Health, Children and Family Treatment and Support Services and HCBS

NYS Allowable Billing Combinations of Children’s Behavioral Health, Children and Family Treatment and Support Services and HCBS

HCBS/State Plan

Services

OMH

Clinic

OASAS Clinic OASAS Opioid

Treatment

Program

OMH ACT* OMH PROS* OMH CDT* OMH Partial

Hospital

OASAS

Outpatient

Rehab

CPST/OLP PSR FPSS YPST

Youth Peer Support

and Training

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes -

Family Peer SupportYes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes -

Crisis InterventionYes Yes Yes No Yes Yes Yes Yes Yes Yes Yes Yes

Palliative Care

Pain & Symptom

Management

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Palliative Care

Bereavement

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Palliative Care

Massage Therapy

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Palliative Care

Expressive Therapy

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Accessibility

Modifications

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Adaptive and

Assistive Equipment

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

*These services available to youth age 18 and older

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51March 1, 2019

Additional ResourcesC-YES

C-YES can be contacted at 1-833-333-CYES (1-833-333-2937); TTY: 1-888-329-1541

https://nymedicaidchoice.com/information-care-management-agencies

List of NYS Health Homes by County

https://www.health.ny.gov/health_care/medicaid/program/medicaid_health_homes/hh_map/index.htm

Provider List https://pndslookup.health.ny.gov/

Children’s Behavioral Health Transition to Managed Care

https://www.health.ny.gov/health_care/medicaid/redesign/behavioral_health/children/index.htm

Resources and Information

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52March 1, 2019

Tools Select the Tools Tab at www.ctacny.org

Billing Tool – Children System specific

updates –coming soon!

Output to Outcomes Database – access to

standardized outcome measurement tools and

metrics (database) designed to facilitate and

improve use of evidence based practices.

Managed Care Plan Matrix – comprehensive resource

for MCO contact information relevant to adults and

children

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53March 1, 2019

Email Resources Please specify if kids system/managed care specific in subject line:

NYS OMH Managed Care Mailbox

[email protected]

NYS OASAS Mailbox:

[email protected]

NYSDOH Health Homes for Children:

[email protected]

NYS OCFS Mailbox:

[email protected]

DOH Transition Mailbox

[email protected]

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54March 1, 2019

Questions

Please send questions to: [email protected]

Logistical questions usually receive a response in 1 business day or less.

Longer & more complicated questions

can take longer.

We appreciate your interest and patience!

Visit www.ctacny.org to view past trainings, sign-up for updates and event announcements, and access resources