chapter 3: nonverbal communication
TRANSCRIPT
CHAPTER 3Nonverbal
Communication
You just think she’s not saying anything right now
• 65% of communication nonverbal
• All those messages that people exchange beyond the words themselves is nonverbal communication
Three characteristics
• Sensitive to the relationship between sender and receiver
• Meaning is based on context
• Part of, not separate from, verbal communication
Sources
• Neurological programs (reflexive)– Blinking– Sweaty palms
• Cultural and intercultural behavior (reflective)– Modeling your surroundings from infancy– Cultures are persistent
Relationships between verbal and nonverbal communication
Relationships between verbal and nonverbal communication
Relationships between verbal and nonverbal communication
Relationships between verbal and nonverbal communication
Relationships between verbal and nonverbal communication
Categories of nonverbal communication
Categories of nonverbal communication
• Kinesics– Fascics– Ocalics– Gestics– Haptics– Posture, walk, stance– Artifacts
Physical characteristics
Proxemics Paravocalics Chronemics Olfatics Aesthetics Gustorics
Categories of nonverbal communication
• Kinesics– Fascics
Categories of nonverbal communication
• Kinesics– Ocalics
Categories of nonverbal communication
• Kinesics– Gestics (speech independent vs. related)
• Emblems• Illustrators• Affect displays• Regulators• Adapters
Categories of nonverbal communication
• Kinesics– Haptics
Categories of nonverbal communication
• Kinesics– Posture, walk, stance
Categories of nonverbal communication
• Kinesics– Artifacts
Categories of nonverbal communication
• Physical characteristics– Halo vs. Devil effect
Categories of nonverbal communication
• Proxemics– Contact vs. non-contact cultures– Small group ecology
Categories of nonverbal communication
• Paravocalics– Rate– Volume– Pitch– Pause– Stress
Categories of nonverbal communication
• Chronemics– Circular time– Linear time– Technical time– Formal time– Informal time
Categories of nonverbal communication
• Olfatics– Blindness– Adaptation– Memory– Overload– Discrimination
Categories of nonverbal communication
• Aesthetics
Categories of nonverbal communication
• Gustorics