chapter 3 · 2011. 9. 2. · outline/learning objectives student slides ch 3 - 2 describe current...
TRANSCRIPT
![Page 1: Chapter 3 · 2011. 9. 2. · Outline/Learning objectives Student slides Ch 3 - 2 Describe current technology advances and their use to improve organizational productivity. Discuss](https://reader036.vdocuments.us/reader036/viewer/2022071416/61134bc53c2d637a84446bee/html5/thumbnails/1.jpg)
CHAPTER 3
Technological, Legal, and Ethical
Considerations
Student slides
Williams, Krizan, Logan, & Merrier
© 2010 Cengage Learning. All Rights Reserved. May not be copied,
scanned, or duplicated, in whole or in part, except for use as permitted
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Ch 3 - 1
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Outline/Learning objectives
Student slides
Ch 3 - 2
Describe current technology advances and their use
to improve organizational productivity.
Discuss legal and ethical issues related to
technology use.
Identify legal issues related to employment and
communication.
Discuss how to apply ethical principles to promote
ethical communication.
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TECHNOLOGICAL ADVANCES
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protected website for classroom use.
Ch 3 - 3
![Page 4: Chapter 3 · 2011. 9. 2. · Outline/Learning objectives Student slides Ch 3 - 2 Describe current technology advances and their use to improve organizational productivity. Discuss](https://reader036.vdocuments.us/reader036/viewer/2022071416/61134bc53c2d637a84446bee/html5/thumbnails/4.jpg)
Current Technology Advances
Student slides© 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part,
except for use as permitted in a license distributed with a certain product or service or otherwise on a password-
protected website for classroom use.
Ch 3 - 4
Mobile communication
Portability, selectivity, and convergence of wired and wireless technology
Blogs, wikis, and search engines
Collaborative networking and writing
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Student slides© 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part,
except for use as permitted in a license distributed with a certain product or service or otherwise on a password-
protected website for classroom use.
Ch 3 - 5
![Page 6: Chapter 3 · 2011. 9. 2. · Outline/Learning objectives Student slides Ch 3 - 2 Describe current technology advances and their use to improve organizational productivity. Discuss](https://reader036.vdocuments.us/reader036/viewer/2022071416/61134bc53c2d637a84446bee/html5/thumbnails/6.jpg)
Student slides© 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part,
except for use as permitted in a license distributed with a certain product or service or otherwise on a password-
protected website for classroom use.
Ch 3 - 6
How can it help businesses?
Portability- small, wireless computer devices
Audience selectivity- topic, media, time, and place for
receiving and sending messages
Convergence of audio, video, text, photo, music,
internet, and phone devices
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Communication Technology Choices
Student slides
Ch 3 - 7
Twitter/tweeting
Social networking-facebook, myspace, linkedin and
Ning
Blogs
Wikis- web pages for collaborative writing
Web 2.0- software developers and web users take
advantage of technology tools
Search engines and internet search
Video conferencing
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Legal and Ethical Issues
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except for use as permitted in a license distributed with a certain product or service or otherwise on a password-
protected website for classroom use.
Ch 3 - 8
![Page 9: Chapter 3 · 2011. 9. 2. · Outline/Learning objectives Student slides Ch 3 - 2 Describe current technology advances and their use to improve organizational productivity. Discuss](https://reader036.vdocuments.us/reader036/viewer/2022071416/61134bc53c2d637a84446bee/html5/thumbnails/9.jpg)
Legal and Ethical Issues
Student slides© 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part,
except for use as permitted in a license distributed with a certain product or service or otherwise on a password-
protected website for classroom use.
Ch
3 -
9 Increased use of mobile devices and the Internet creates liability and privacy concerns.
Retention of electronic records is required.
Organizations need technology-use policies.
Copyright laws apply to electronic and written communication.
Electronic signatures and click-through arrangements simplify e-commerce.
![Page 10: Chapter 3 · 2011. 9. 2. · Outline/Learning objectives Student slides Ch 3 - 2 Describe current technology advances and their use to improve organizational productivity. Discuss](https://reader036.vdocuments.us/reader036/viewer/2022071416/61134bc53c2d637a84446bee/html5/thumbnails/10.jpg)
Student slides© 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part,
except for use as permitted in a license distributed with a certain product or service or otherwise on a password-
protected website for classroom use.
Ch
3 -
10
Mobile phones- while driving, usage of camera
phones
E-mail and the internet
Spam and phishing
Computer fraud- viruses, worms,
Copyright & plagiarism
Online business transactions
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Legal Issues Related to Employment
and Communication
Student slides© 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part,
except for use as permitted in a license distributed with a certain product or service or otherwise on a password-
protected website for classroom use.
Ch
3 -
11
![Page 12: Chapter 3 · 2011. 9. 2. · Outline/Learning objectives Student slides Ch 3 - 2 Describe current technology advances and their use to improve organizational productivity. Discuss](https://reader036.vdocuments.us/reader036/viewer/2022071416/61134bc53c2d637a84446bee/html5/thumbnails/12.jpg)
Legal Issues In Communication
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except for use as permitted in a license distributed with a certain product or service or otherwise on a password-
protected website for classroom use.
Ch
3 -
12
Messages must be legal and ethical.
Laws govern employment communication and
contracts.
Defamation and fraud must be avoided.
Contract-using ‘Plain English’ laws
Warranties and guarantees
Seen as promises
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Legal Issues in Employment
Communication
Student slides© 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part,
except for use as permitted in a license distributed with a certain product or service or otherwise on a password-
protected website for classroom use.
Ch
3 -
13
Age discrimination, privacy, medical leave etc
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Defamation and Fraud
Student slides
Ch
3 -
14 Defamation
Laws that does not permit individuals on making
statements that injure the reputation/character of
another person
Fraud
Lying that causes another person monetary damage
When:
Concealing a material fact
Misinterpretation that was made with the intent to deceive
etc
![Page 15: Chapter 3 · 2011. 9. 2. · Outline/Learning objectives Student slides Ch 3 - 2 Describe current technology advances and their use to improve organizational productivity. Discuss](https://reader036.vdocuments.us/reader036/viewer/2022071416/61134bc53c2d637a84446bee/html5/thumbnails/15.jpg)
Applying ethical principles to
promote ethical communication
Student slides
Ch
3 -
15
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Ethical Communication
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except for use as permitted in a license distributed with a certain product or service or otherwise on a password-
protected website for classroom use.
Ch
3 -
16
Ethical Communication Practices
Demonstrate fairness and respect for the receiver
Be truthful and honest
Disclose all information necessary to avoid harm to others
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How codes of conduct help
organizations promote ethical
behaviour
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except for use as permitted in a license distributed with a certain product or service or otherwise on a password-
protected website for classroom use.
Ch
3 -
17
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Codes of Conduct
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except for use as permitted in a license distributed with a certain product or service or otherwise on a password-
protected website for classroom use.
Ch
3 -
18
Announce the values and beliefs of the organization
Make company expectations a part of the work
culture
Are reinforced by executive behavior and
employee training sessions
![Page 19: Chapter 3 · 2011. 9. 2. · Outline/Learning objectives Student slides Ch 3 - 2 Describe current technology advances and their use to improve organizational productivity. Discuss](https://reader036.vdocuments.us/reader036/viewer/2022071416/61134bc53c2d637a84446bee/html5/thumbnails/19.jpg)
Ethical communicator
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except for use as permitted in a license distributed with a certain product or service or otherwise on a password-
protected website for classroom use.
Ch
3 -
19
Are
Individuals who build relationships based on trust,
honesty and fairness
Principles or systems to evaluate ethical decisions
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What are ethical decisions?
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except for use as permitted in a license distributed with a certain product or service or otherwise on a password-
protected website for classroom use.
Ch
3 -
20
Ethics- equals character
![Page 21: Chapter 3 · 2011. 9. 2. · Outline/Learning objectives Student slides Ch 3 - 2 Describe current technology advances and their use to improve organizational productivity. Discuss](https://reader036.vdocuments.us/reader036/viewer/2022071416/61134bc53c2d637a84446bee/html5/thumbnails/21.jpg)
Ethical message content
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except for use as permitted in a license distributed with a certain product or service or otherwise on a password-
protected website for classroom use.
Ch 3 - 21
Honest, fair and considerate from the receiver’s
viewpoint
Sensitivity to moral issues
Consistent with ethical values and expected
standards of conduct
![Page 22: Chapter 3 · 2011. 9. 2. · Outline/Learning objectives Student slides Ch 3 - 2 Describe current technology advances and their use to improve organizational productivity. Discuss](https://reader036.vdocuments.us/reader036/viewer/2022071416/61134bc53c2d637a84446bee/html5/thumbnails/22.jpg)
Ethics in business and organizations
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protected website for classroom use.
Ch 3 - 22
Unethical operations-unsuccessful in the long run
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What have we learnt
Student slides
Ch 3 - 23
Current technology advances and their use to
improve organizational productivity.
Legal and ethical issues related to technology use.
Legal issues related to employment and
communication.
Applying ethical principles to promote ethical
communication.
![Page 24: Chapter 3 · 2011. 9. 2. · Outline/Learning objectives Student slides Ch 3 - 2 Describe current technology advances and their use to improve organizational productivity. Discuss](https://reader036.vdocuments.us/reader036/viewer/2022071416/61134bc53c2d637a84446bee/html5/thumbnails/24.jpg)
DISCUSSION
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except for use as permitted in a license distributed with a certain product or service or otherwise on a password-
protected website for classroom use.
Ch 3 - 24
Is it okay to post everything on facebook?