chapter 2 life skills life skills are a set of tools and guidelines that prepare you for living as a...
TRANSCRIPT
CHAPTER 2
LIFE SKILLS
Life skills are a set of tools and guidelines that prepare you for living as
a mature adult in a complicated world.
•The salon is a creative workplace *artistic talent
•Requires strong self-discipline
• Excellent
people
skills
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•Make solid connections with each client
• Stay focused
• Feel competent and
enthusiastic
• Your livelihood, as well as your personal feelings of
success, depend on how well you do this
***Life skills are your foundation
***A common characteristic shared by most people is:
they love what they do
Your passion shows in your
work.
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• Being genuinely caring and helpful to other people
• Successfully adapting to different situations
• Sticking to a goal and seeing a job to completion.
Some of the most important life skills are:
• Developing a deep reservoir of common sense
• Making good friends
• Feeling good about
yourself
• Maintaining a
cooperative attitude
• Being consistent in your work
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• Defining your own code of ethics for yourself and living
within your definition
• Approaching all your work with a strong sense of responsibility
• Mastering techniques that will help you become more organizedwww.alasdairmethven.com/.../4524216940.swf
• Having a sense of humor to bring you through difficult
situations
•Acquiring one of the greatest virtues known as: patience
• Always striving for excellencemedia.rd.com/.../sense-of-humor-af.jpg
Rules For Success
To be successful, you must take ownership of your education
Commit yourself to:
• Attend all classes
• Arrive for class early
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• Have all materials
• Listen attentively
•Highlight important
points
•Take notes
• Pay close attention during summary and review questions
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• When something is not clear, ask, ask, ask
• Continually seek further education
• Never stop learning
• New trends, techniques, products, and information available
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The Psychology of Success
• Put in extra effort, enthusiasm, and excitement into your studies
• Be fueled by passion
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Guidelines for Success
• Defining success is a very personal thing
• Following principles form a foundation of all personal and business success
Build self-esteem
• Self-esteem is based on inner strength and begins with your ability to reach your goals.
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Visualize
• Imagine yourself working in your dream salon
•Practice visualization
• Turn possibilities into realities
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Build on your strengths
• Practice a positive self-image
• Activities that you love,
allow you to feel good about yourself
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Be kind to yourself
• Put a stop to self-critical and negative thoughts
• If you make a mistake, tell yourself that it is okay and you will do your best next time.
Define success for yourself
•Be a success in your own eyes.
Practice new behaviors
• Because creating success is a skill, you can help to develop it by practicing new behaviors
~ speaking with confidence
~ standing tall
~ using good grammari.ehow.com/.../public-speaking1-main_Full.jpg
Keep your personal life separate from your work
• People who talk about themselves or others at work is personally counterproductive, and causes the whole salon to suffer.
Keep your energy up
• Successful cosmetologists
*do not run yourself ragged
*do not eat, sleep and drink beauty
• Take care of personal needs
*family, friends, activitiescampacorn.org/images/friendship.gif
Respect others
•Relate to everyone with a feeling of respect.
• Exercise good manners
• Do not interrupt people and be a good listener
Stay productive
•Three habits that can keep you from maintaining peak performance
*procrastination
*perfectionism
*lack of a game planwww.gdcanada.com/.../images/game_plan.jpg
Procrastination
• Putting off until tomorrow what you can do today.
• Poor study habits
Perfectionism
•Unhealthy compulsion
•Success is not simply always doing things right
•Success: do not give up, even when things get really tough.
Game Plan
•The conscious act of planning your life instead of just letting things happen
•Large chunks of time (five or ten years ahead)
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Motivation and self-management
• Motivation propels you to do something
• Self-management is a well- thought-out process for the long haul
• A motivated student finds it much easier to learn
• Motivation comes from an inner desire to grow your skills as a professional
• If your motivation comes from an external source-you will have a difficult time finishing school
***Satisfying Your Basic Human Needs
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5 Basic human needs in order from lowest to highest
1. Physical
• Shelter
• Clothing
• Food
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2. Emotional
• Loving environment
3. Social
•Good people around you
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4. Mental
• Don’t worry or stress
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5. Spiritual
• Morals
Your Creative Capability
Creativity is an unlimited inner resource of ideas and solutions
To enhance the skill of creativity:
• Do not be self-critical
~ blocks the creative mind
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• Do not look to others for motivation
~ tap into your own creativity
• Change your vocabulary
~ positive vocabulary
•Do not go it alone!!!!!
~ you will be more creative in an environment where people work together and share ideas
***self managers ask for help
Add: One trait essential to reach and remain at the highest level of professionalism is…commitment
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Add:
Motivation-is the ignition for success
Self-management-is the fuel that keeps you going
Design a Mission Statement
•Establishes the values the business plans to live by and that establishes future goals
• Individuals can also have a mission statement.
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Prepare a mission statement that communicates who you are and what you want for your life in your goal book.
Keep a copy of your mission statement where you can see it and read it every day.
Goal Setting
•Helps you decide what you want out of your life
•Focuses your attention
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How Goal Setting Work
Two types:
Short term goal
~ what you wish to accomplish in a year or less
Long term goal
~ measured in sections of time such as five years, ten years, or even longer
• Goal setting is to have a plan and reexamine it often to make sure you are on track
• Adjust your goals and action plans as you go
Time Management
• Make a list-then prioritize
• Design your own time management system
• Never take on more than you can handle
• Learn problem solving techniques
• Give yourself some down time
• Carry a notepad
• Make daily, weekly schedules for study and exams
• Identify high energy times of day
• Reward yourself
• Do not neglect physical activity
• Schedule a block of down time everyday
• Understand the value of to-do lists
• Make time management a habit
Study Skills
•Focus on small tasks at a time
• Study in smaller chunks of time
• Write down key words or phrases as your instructor discusses them
• Discuss new material with others
• Study together/study buddy
Establishing Good Study Habits
Where:
• Find a comfortable, quiet, uninterrupted spot
• Have everything you need
• Remain alert by sitting upright
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When:
• Estimate how much study time you need
• Study when you feel energetic and motivated
• Make good use of your time by planning to study
How:
• Study a section at a time
• Note key words and phrases
•Test yourself on each section
Every effort you make to follow through on your education is an investment in your future
• Progress will increase your confidence and self-esteem
• Work at mastering a range of information and techniques
• Your self-esteem soar with your grades
Ethics
• The moral principles by which we
live and work
• Each state board sets the ethical standards for sanitation and safety that all cosmetologists who work in that state must
follow
• Ethics is the role you assume with your clients and fellow employees
• When your actions show you are respectful, courteous, and
helpful, you are behaving in an ethical manner
In your group list, several qualities or characteristics that you believe are part of professional ethics.
• Provide skilled and competent services
• Be honest, courteous, and sincere
• Never share what clients have told you privately to others
• Participate in ongoing education
• Always give correct information to your clients
Add:
Ethical characteristics:
*Honesty *Compassion
*Attentiveness *Punctuality
*Cooperativeness
*Pleasant and agreeable personality
Other qualities of an ethical person include: Page 22 side bar
•Self-care: burnout rate can be high, take this self-care test
•Integrity-make your behavior and actions match your values.
~ If you do not believe in a product do not “sell” it to a client
•Discretion-do not share your personal problems with your clients/never breach confidentiality
•Communication-your responsibility and ethical behavior extend to your communication with clients and co-workers
Personality Development and Attitude
• As a cosmetologist you will be dealing with people from all walks of life
• It is useful to have a sense of how different personalities and
attitudes can affect your performance
Add to side bartop of page 22 and 23:
• Your personality is the sum total of your inborn characteristics, attitudes, and behavioral traits
• A pleasing attitude gains more associates, clients, and friends
• Personality-defines who you are
A healthy, well-developed attitude looks like this:
• Diplomacy-being tactful means being straightforward but not critical
• Tone of voice-soften the sounds, speak clearly, deliver your
words pleasantly
• Emotional stability-learning to handle a confrontation, as well as letting people know how you feel without going overboard are life skills, and important dictators of maturity
• Sensitivity-combines understanding, empathy, and acceptance.
• Compassionate and responsive
*It is a strength, not a weakness
• Values and goals-show us how to behave and what to aim toward
• Receptivity- means to be interested in other peoples opinions, feelings, and ideas
~ involves taking the time to really listen
• Communication skills
~ caring personality
~ can listen
~ can ask for something clearly and directly
Human Relations
Add to page 23 *** (Write small)
*** Understanding people is the key to operating effectively in many professions
*** Being treated with respect and having people listen to us, gives us a good feeling about them and ourselves
*** Learn to make the best of a situation