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    McGraw-Hill/Irwin Copyright 2011 by The McGraw-Hill Companies, Inc. All rights reserved.

    Introduction

    Chapter One

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    Decision Making - Product Management

    Examples Add newproduct

    Terminatean existing productline

    Accept or rejectspecial order

    Related Topics

    Operationsmanagement

    Budgeting - capitaland operating

    Just-in-time (JIT)

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    Decision Making - Pricing

    Examples Setselling price to achieve desired profits

    Setselling price to achievepositive cash flow

    Related Topics

    Marketing

    Microeconomics - Price Theory

    Corporate Finance

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    Decision Making - Cost Control

    Examples Add newequipment

    Changeproduction process

    Make internally versus buy externally (outsource)

    Related Topics Processengineering

    Management information systems

    Activity-based costing (ABC)

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    11--55

    Control - Incentives

    Assumptions Individualsmaximize their own self-interest

    Owners of firmwant to maximize firmvalue

    Maximizing firmprofitsmaximizes firmvalue

    Incentives Design performance incentives based on internal

    accounting measures to motivateemployees to takeactions thatwillmaximize firmvalue

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    Control - Performance Evaluation

    Examples Performance bonuses depend on accounting results

    Benchmarking: comparisons to industry leaders

    Related Topics

    Organizational behavior

    Human resourcesmanagement

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    Design - Multiple Roles of Accounting

    Study Figure 1-1.

    Main point:Accounting reportsare used for multiplepurposes.

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    Design - External Reports

    Users ofexternal reports Shareholders, bondholders, banks,and analysts

    (SEC, FASB) Taxing authorities (IRS,states,etc.)

    Regulatory authorities (GASB,etc.) Board of directors

    Objectives in external reporting

    Comparability between firms Historicalaccounting Auditors can verify reports

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    Design - Internal Reports

    Users of internal reports Managersatalllevels

    Objectives of internal reporting Useful for decision making about futureactivities

    Measureperformance that is relevant to the firm

    Focus on projects or processeswithin a firm

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    Design - Conflicting Goals

    Control Incentives to motivate behavior changes

    Tendency to ignore information notspecificallyincluded in incentivesystem

    Report good numbers to satisfy topmanagement

    Decision making Want to avoid distorted information

    Estimates useful to plan futureactivities

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    Design - Evolution

    Economic Darwinism:Over thelong termsystemssurvive incompetitivemarketswhen the benefits

    exceed or equal the costs ofmaintainingthosesystems.

    Survival does not imply optimality.

    Better systemsmay exist, but have not yetbeen discovered.

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    Design - Figure 1-2

    Study Figure 1-2.

    Main Point:In a typical corporation, the corporate controller isresponsible for all internaland externalaccountingreports. Therearealso controllers in the operating

    divisions.

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    Design - Organizational Structure

    Controller Reports to chief financial officer (CFO) Administers internaland externalaccounting Budgetplanning

    Controls financial data collection and reporting Growing roleas internal consultants or business

    analysts to thepoint of being viewed as businesspartners

    Balanceproviding information to other managersfor decision making againstproviding monitoringinformation used to control behavior oflower-levelmanagers.

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    Evolution of Management Accounting:

    A Framework for Change

    Business Environment

    Business Strategy

    Organizational Architecture

    Decision-Right Assignment

    Performance Evaluation

    Reward System

    Incentives and Actions

    Firm Value

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    Example - Vortec Special Order

    With no overtime and congestionCurrent With Order IncrementalUnitsproduced and sold TotalRevenueand Costs

    100,000 102,000 2,000

    Sales ($5.00 regular, $4.00special) $ 500,000 $508,000 8,000

    Cost ofsales ($4.50, $4.47) 450,000 455.940 8,000

    Administrativeexpenses - 27,500 27,500 0

    Netprofit before taxes $ 22,500 $ 24,560 $ 2,060

    Incremental revenue (2,000 unitsx $4.00) $8,000

    Total cost @ 102,000 units (102,000x $4.47) $455,940

    Total cost @ 100,000 units (100,000x $4.50) 450.000

    Incremental cost of2,000 units -5,940

    Incrementalprofit of2,000 units $2,060

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    Example - Vortec Special Order

    With overtime and congestionCurrent With Order Incremental

    Unitsproduced and sold

    Total Revenue and Costs

    100,000 102,000 2,000

    Sales ($5.00 regular, $4.00special) $ 500,000 $508,000 8,000

    Cost ofsales ($4.50, $4.08 on

    additional2,000)

    450,000 458,160 -8,160

    Administrativeexpenses - 27,500 27,500 0

    Netprofit before taxes $ 22,500 $ 22,340 $ -160

    Incremental revenue (2,000 unitsx $4.00) $8,000

    Total cost @ 102,000 units (102,000x $4.50)

    plus (2,000x $4.08)

    $458,160

    Total cost @ 100,000 units (100,000x $4.50) 450.000

    Incremental cost of2,000 units -8,160

    Incrementalprofit of2,000 units -160

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    Example - Beware of Average Costs

    Average costper unitat currentproductionvolume is usually notan accurateestimate ofthe costper unitat other levels ofproduction.

    Average costs include: fixed costs that do not changewith volume variable costsper unit that can changewith volume

    Costper unitmay increasewhen productionvolume is near or above normal operatingcapacity.

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    Example - Consider Opportunity Costs

    Opportunity costsmeasurewhat the firmforgoeswhen it choosesaspecific action

    Consider whata firm forgoes by accepting aspecial order

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    Example - Supplement Accounting Data

    Supplement historical costaccounting datawith other knowledge

    Could include: expected customer demands

    competitorsplans

    future technology

    government regulation

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    Example - Accounting Data for

    Evaluation

    When managers have incentives to maximizeperformance on oneparticular accountingmeasure, firmprofitsare not necessarily

    maximized.

    Reducing averagemanufacturing costsper unit doesnotalwaysmaximizeprofit

    Maximizing total revenue does notalwaysmaximizeprofit