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    Managing Retailing Oxford University Press 2007 All rights reserved

    Chapter 3

    Retailing in Other Countries

    Chapter Objectives:

    Apprise of happenings in World of Retailing

    Find out about difference in retailing in different countries

    Look at prevalent and emerging formats in countries other thanIndia

    Draw key success factors

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    International Retailing Scenario

    India is the last large Asian economy to liberalise its retail sector

    In Thailand, Malaysia, Taiwan, Thailand, and Indonesia more than 40% of allconsumer goods are sold through supermarkets, convenience stores anddepartment stores

    in China, more than a tenth of all consumer goods are sold through modernretail formats

    Latin America witness a degrowth in retail sales in 2006

    Eastern Europe and Australasia are fastest growing regions

    North America, Western Europe and Asia-Pacific regions account for about85% of retail sales.

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    Growth of Retailer by Products

    fastest growing retailer types are health and beauty (30%)

    home furnishing and fixtures (19%)

    mixed retailers (19%)

    Durable goods retailers (18%)

    Food retailers (14%)

    Clothing and footwear retailers (11%)

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    Share of retailers (Product Based)

    Food retailers (37.2%)

    Mixed Retailers (12.2%)

    Home furniture and household goods retailer(10.7%)

    Durable goods retailers (4.5%)

    Clothing and footwear retailers (7.7%)

    Health and beauty retailers (6.7%)

    Leisure goods retailers (7.2%)

    Other retailers (13.8%)

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    Leading Retailers (US$ Million)

    Wal-mart

    Carrefour

    Royal Ahold

    Home Depot

    Tesco

    Kroger

    Aldi

    Metro

    Schwaz group

    Sears, Roebuck & Co

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    Retailing in the U.S

    The U.S. has the largest retail market in the world

    Nongrocery retailers contributed to about 70% of sales

    About 2 million retail establishments in the country employover 20 million people or 18% of the countrys work force

    more than 75% of retail establishments are single outlet,

    independent stores

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    Retailing in the U.S

    Time stresses have made shopping a chore rather than a source of recreation

    Priorities have shifted from buying things to experiences (family vacation, lessons)

    Boomers are saving for their own retirements and their childrens education

    Consumers are more price conscious and tend to buy at end season sales

    Shopping earlier a function of price and quality now includes convenience andentertainment

    Precision Shopping has become more prevalent reducing impulse purchases as

    well as random store visits

    increasing popularity of Internet shopping

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    Retailing in Asia

    Asia has been witnessing entry of American and European multinationalretailers into the emerging markets

    Key drivers of growth are

    Asian currency crisis giving the global players an opportunity to take over

    of some Asian retail chains

    Liberalisation has facilitated take over of some Asian retail chains byCarrefour, Wal-Mart

    New retail formats enticing consumers with merchandising which camewith economies of scale

    Globalisation

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    Retailing In Asia

    80% of Chinese shoppers shop now either in supermarkets or hypermarkets

    In Thailand, Malaysia and Indonesia the spending at modern trade outlets isincreasing

    Convenience stores have the greatest penetration and acceptance in TaiwanHong Kong, New Zealand and Thailand

    In Vietnam wet markets are popular as the shopper visits a wet market nearlyevery single day

    The department store industry in South-east Asia is witnessing consolidation

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    Retailing In Philippines

    up to 65 per cent of retail outlets in the Philippines are consideredtraditional outlets like supermarkets, groceries, wet markets and smallmom-and-pop stores

    The retail liberalisation law is designed to benefit the large Filipino-owned mall operators because of the high capitalisation hurdles,designed to protect small Filipino retailers

    Influx of foreign retailers will lead to retailer consolidation, especially inthe food/grocery, department-store formats and homefurnishings/electronics

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    Retailing In Indonesia

    95 %they of retail outlets in Indonesia remained traditional,independent ones

    Key drivers of growth are

    After the Asian crisis in 1997 improved economic health of thecountry

    Stability of the Rupiah in mid-1999

    Increased spending surge due to changes in lifestyle andurbanization

    Upgradation of operations and increased spending in IT solutions

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    Retailing In Malaysia

    Out of the total retail outlets in the country, traditional formatsconstitute about 63 % of outlets

    hypermarket sector constituting only between 4% and 5% of retailturnover

    Key drivers of growth are

    Implementation of economic stimulus programmes by the government

    Consumer protection and maintenance of price stability by thegovernment

    Implementation of the Franchise Development Programme

    Internet start-up retailers encouraged by the government

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    Retailing In China

    Shanghai is the hub of retail activity

    According to industry statistics, some 70% of the worlds top 50retailers are already in the China

    The opportunities are equal for all retail sectors, be it apparel,cosmetics and toiletries, department stores, fast-food or supermarkets

    China is said to be the world's second largest online population

    It has the fourth-largest e-commerce market in Asia and 11th in theworld, and its online commerce is expected to nearly double every yearfor the next four years

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    Retailing In Taiwan

    Traditional wet markets and mom-and-pop stores were the main foodretailing channels

    They are replaced by the rising modern food retailing formats such asconvenience stores, supermarkets and hypermarkets

    Hypermarkets and convenience stores are the two fastest growingretailing formats witnessing rapid expansion in terms of outlets andsales growth

    In contrast, sales turnover of independent grocers and wet marketshas been declining

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    Retailing In Taiwan

    Key drivers of growth are

    Greater consumer spending on non-food items, higher disposableincomes and improved living standards

    Changes in shopping habits of consumers moving from neighborhood

    stores to the one-stop shopping destinations offered by large stores

    Diminishing traditional joint family and growth of working women

    low percentage of car owners making it preferable to shop atconvenience stores rather than supermarkets

    traffic and communication infrastructure lowering costs for the retailer

    recovery in the regional economy

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    Retailing In Japan

    metamorphosis in both small and large-scale retailing

    Japanese small-scale retailing include pervasive use of independent retailstreet associations for governing local retail operations

    evolution of corporate chain systems composed of shops of relatively smallsize

    remarkable growth of convenience stores significantly upgraded inmerchandising sophistication

    appearance of corporate chains of smaller shops for specialty goods,

    particularly within the electrical and clothing sectors

    The general merchandise store retailers are in the centre of an evolutiontowards conglomerate merchandising

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    Key Drivers of Japanese Retailing

    Japanese are avid consumers of expensive retail services in the form ofconvenience, quality, and prestige

    Gift giving in Japanese society accounts for as much as 7 percent oftotal retail sales which has propelled growth in prestigious departmentstores

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    European Retailing

    The top three food retailers in terms of revenue as listed by Fortuneslist are European: Metro ofGermany, Carrefour of France and Tesco ofUK

    Of the worlds major food retailers, the UK Asda group is number onefor profit in proportion to revenue

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    Retailing in U.K.

    continued dominance of the large chain operators

    difficult to find independent operators in UK high streets, as they areunable to compete with large chain operators in terms of price or range

    increasingly consolidation by multiple operators of larger outlets,resulting in less competitive smaller independent operators beingforced out

    number of supermarkets increasing steadily over the period, asconsumers desire for convenience

    Increase in internet retailing

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    Retailing In U.K.

    Key Drivers

    Consumer demand for convenience and accessibility

    competitive prices

    proliferation of car ownership and the attraction of the one-stop shophas meant consumers still generally choose to shop at supermarkets

    Market consolidation, improving retail technology, superior economiesof scale driving retailing

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    Retailing in Germany

    retail market in Germany shows signs of polarisation

    The upper end consisting of branded products, exclusive goods andservices and the lower end comprising of discount products and privatelabels

    The middle and traditional retail areas have been continuously losingout in this process

    Internet sales, television shopping and factory outlet centres are in

    infancy stage

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    Retailing in France

    The French retail landscape is double-sided: large stores, usually located on the

    outskirts of towns/cities, co-exist with smaller outlets in downtown locations

    Drivers of growth

    shorter working week leading to increase in free time for French people to indulge

    in leisure activities and hobbies, thus benefiting retail sub sectors such asDIY/gardening/hardware, furniture/home furnishings, record/video games, sportsgoods and booksellers/stationers

    Growing ageing population as a driver for growth y for chemists and druggists

    Creating differentiation between chains through branding in order to increaseincreasing store loyalty

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    End of Chapter 3