chap- 5 hrm and staffing
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Principles of Management
CHAPTER 5: Human Resource Management and
Staffing
By: Rafiullah Sherzad
Lecturer, Kardan Institute of Higher Education
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Human Resource Management
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HRM Defined
� The Human resource management (HRM) is the management function that is
concerned with getting, training, motivating, and keeping competent employees,
or getting and keeping right number of right people in right place at right time
� Human resource management is to make the most productive use of human
resource to the greatest benefits of the organization and individuals.
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HR Planning
Recruitment or
Downsizing
Selection of
Employees
Orientation
Training and
Development
Performance
Appraisals
Compensations
and Benefits
Safety andHealth
Competent
High-Performing
Workers
Competent
High-Performing
Workers
HRM activities
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Functions of HRM
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Staffing
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Staffing is filling and keeping filled all positions with qualified people in
the organization structure.
Staffing success is having the "right person" in a position, rather than simply
filling a position.
Staffing success depends heavily on the planning and organizing functions of
management. In planning, both firm goals and employees' goals are
considered.
Staffing defined
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Activities of Staffing
� Employment Planning
� Job Analysis
� Recruitment
� Selection� Orientation
� Compensation
� Performance Appraisal
� Training and Development
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Employment Planning
� Human resource planning - Systematic process of matching the
internal and external supply of people with job openings anticipated in
the organization over a specified period of time .
Process by which management ensures that it has the right number and kinds of
people in the right places at the right times, people who are capable of effectivelyand efficiently completing those tasks that will help the organization achieve its
overall objectives or goals.
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Assessing FutureHuman Resource
Needs
Assessing CurrentHuman Resources
Developing aProgram to Meet
Needs
HR Planning
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Job Analysis
� Systematic process of determining skills, duties, and knowledge required for
performing jobs in organization.
� Job analysis leads to
� Job description� Job specification
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Job Description
This is a written statement showing job title, tasks, duties &responsibilities involved in a job.
� Job title, code no., dept/division
� Job contents-tasks performed
� Job responsibilities
� Working environment
� Machines, tools & equipment
� Extent of supervision given & received
� Relationship with other jobs
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Job Specification
It is prepared on the basis of the job description
It is a statement of minimum acceptable human qualities necessaryto perform a job properly.
It includes:
� Standards or requirements related to age, sex, education,
experience, extra-curricular activities� Physical characteristics
� Mental characteristics
� Social and psychological characteristics
� Integrity and honesty
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The process of attracting a pool of qualified applicants that isrepresentative of all groups in the labor market
Matching qualification of people with job specification or requirements
� Traditional Sources of Recruitment:External Searches
� Invite candidates
� Employment agencies
� Education institutes
� Referrals
�Advertisements
� Unsolicited applicants
Recruitment (Staffing employment
Internal Searches
Develop own employees
Employees either bid for the job
Or identified through HRMS
Referred by another employee
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Selection
� Process of choosing from a group of applicants the individual best suited for a
particular position and the organization
� It usually has eight steps, but not all organizations complete these eight steps. Some choose
a combination of these methods as per required or felt appropriate considering the budget
factor.
1. Establishment of selection criteria2. Filling up of application form
3. Review applications and long list
4. Screening interview
5. Testing the candidates skills
6. Formal interviews
7. Check references- Verification of information8. Physical examination
9. Selected or rejected
10. Hire probationary and then permanent
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Orientation (Direction)
� Introduction of new employees to the enterprise, its functions, tasks &people.
� Formal orientation programs are conducted
� organization¶s history, structure, and services
� area and clients served
� policies and procedures
� relation to managers
� rules and regulations
� opportunities - promotions and growth
� Benefits
� Smooth Insider-Outsider Transition
� Familiar with the job and its environment
� Reduce initial anxiety
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Training & Development
� TrainingDesigned to provide learners with knowledge and skills needed for their present jobs
On-the job training: Learn while working for the organization
Off-the job training: Learn being away from the organization
� Development
Involves learning that goes beyond today's job; it has more long-term focus
� Career development
Formal approach used by organization to ensure that people with proper qualifications and
experiences are available when needed
� Organization development
Planned process of improving organization by developing its structures, systems, and
processes to improve effectiveness and achieving desired goals
It is a long range program attempting to change the behavioral attitudes & performance of
the total organization.
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Performance Appraisal
Formal system of review and evaluation of individual or team task performance
Importance
� Basis of determining who is promotable to a higher position
� To determine whether development efforts are going in the right direction
� Appraisal is an integral part of a system of managing
� Purpose/Aim of Performance Appraisals
� Assess the employee¶s current level of performance
� Identify the strength & weakness of employees
� Provide feedback to the employee so that he can improve his performance
� To have a basis for rewarding the employees
� To motivate� To identify gaps & assess training & devt. Needs
� Employee¶s potential
� To provide for database for succession strategies
� Take decisions related to rewards, punishments
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Compensation
� Direct Financial Compensation - Pay that person receives in form of wages,salaries, bonuses, and commissions.
� Indirect Financial Compensation (Benefits) - All financial rewards not included indirect compensation such as paid vacations, sick leave, holidays, and medicalinsurance.
� Nonfinancial Compensation - Satisfaction that person receives from job itself or from psychological and/or physical environment in which person works.
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Safety and Health
Employees who work in safe environment and enjoy good health are more likelyto be productive and yield long-term benefits to organization.
� Safety - Involves protecting employees from injuries caused by work-relatedaccidents
� Health - Refers to employees' freedom from illness and their generalphysical and mental well being