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    Leadersh

    ip andtrust

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    Leaders and Leadership

    Leader – Someone who can influence others

    and who has managerial authority.

    Leadership – What leaders do; the processof leading a group and influencing that groupto achieve its goals.

    Leadership - the ability to influence people

    toward the attainment of organizational goals.

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    Leadership is mutual (reciprocal) occurring

    among people.

    Leadership is a people! activity" distinct from

    administrative paper shuffling or problem-

    solving activities.

    Leadership is dynamic and involves the use ofpower.

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    Leadership versus Management

    Management power

    #ome from organizational structure " its promotes

    stability " order and problem solving within the structure.

    Leadership power

    #ome from personal sources such as personal interestgoals and value " promote vision " creativity and change

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    Leadership AcrossCultures

    Leadership styles may vary among differentcountries or cultures

     – European managers tend to be more people-oriented than American or Japanese managers.

     – Japanese managers are group-oriented (teamoriented ) ,

     –  while U.S managers focuses more on profitability ( money oriented )

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    eader versus Manager Qualities

    Leader Qualities Manager Qualities

    SOUL

    Visionary

    Passionate

    CreativeFlexible

    Inspiring

    Innovative

    CourageousImaginative

    Experimental

    Initiates change

    Personal power 

    MIND

    ational

    Consulting

    PersistentProblem solving

    !ough"minded

    #nalytical

    $tructuredpurposeful

    %eliberate

    #uthoritative

    $tabili&ing

    Position power 

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    Note that :-

    “Not all leaders are managers, nor

    are all managers leaders.” 

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    Leadership Theories or

    Models1. Leadership raits theor!". Leadership #eha$ioral theor!

    %. &ontingen'! leadership theor!

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    1. Leadership raits heor!

    $ Leadership Trait Theorists

     – Attempt to determine a list of distinctivecharacteristics accounting for leadershipeectiveness.

     – Have been unsuccessful in identifying auniversal set of traits that all leaderspossess.

    $ Ghiselli Study – Concluded that certain traits are important to

    eective leadership; supervisory abilityettin wor done throu h others bein the

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    !raits !hat %ifferentiate Leaders from 'onleaders

    ( Leadership !raits )

    *+ %rive ( Motive)

    ,+ %esire to lead

    -+ .onesty and integrity/+ $elf"confidence

    0+ Cognitive ability ( intelligence)

    1+ 2ob"relevant 3nowledge

    4+ Emotional stability

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    Personal Characteristics of Leaders

    *+ Physical Characteristics. %nergy. &otion. 'hysical stamina

    ,+ Personality. Self-confidence. onesty integrity. %nthusiasm. *lertness. +riginality. #reativity

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    -+ $ocial Characteristics

    . Sociability" interpersonal s,ills

    . *bility to enlist cooperation. 'opularity " prestige. Social participation. act" diplomacy

    /+ Intelligence and #bility

    . udgment" determination.

    /nowledge. 0ntelligence" cognitive ability. 1luency of speech

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    0+ 5or3"related Characteristics

    . *chievement drive. 2rive to e3cel. #onscientiousness in pursuit of goals. 'ersistence against obstacles" tenacity

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    $ Note that :-

     Traits approach has not beensuccessful in eplaining leadership !

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    ,+ Leadership 6ehavioral Model

     – Identifies the t(o )asi' t!pes of behavior thatmany leaders engaged in to influence their

    subordinates

    *+ Consideration ( employee"centered

    leadership behavior )

    ". Initiating stru'ture * +o)-orientedleadership )eha$ior ,

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    *+ Consideration ( employee"centered

    leadership behavior )

    indicating that a manager trusts"respects" and cares about subordinates

    ". Initiating stru'ture * +o)-orientedleadership )eha$ior ,

    .that managers engage in to ensure thatwor gets done" subordinates performtheir #obs acceptably" and theorgani$ation is e%cient and eective.

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    Note that :-"oth behaviors areindependent # $angers can be

    high or lo% on behaviors

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     6ehavioral approaches that help determine

    leadership effectiveness

    *+ Consideration7 " people"oriented behavior 

    . Is mindful of subordinates. Establishes mutual trust.

    Provides open communication. %evelops teamwor3

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    ,+ Initiating $tructure7 tas3"oriented behavior 

    . %irects subordinate wor3 activities toward

    goal attainment

    . !ypically gives instructions8 spends time

    planning8 and emphasi&es deadlines

    . Provides explicit schedules of wor3

    activities

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    "asic Leadership

    Styles&! Autocratic Leader

    '! (e$ocratic Leader

    )! Laisse*-+aire Leader

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    $ Autocratic Leader –&ne who maes all the decisions"

    tells employees what to do" andclosely supervises employees.

    $ Considered a Theory ,'type

    leader.

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    $ (e$ocratic Leader – &ne who encourages employee

    participation in decisions" wors withemployees to determine what to do" anddoes not closely supervise employees.

    $ Considered a Theory  'type leader.

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    $ Laisse*-+aire Leader

     –&ne who taes a leave'the'employees'alone approach"allowing them to mae the

    decisions and decide what to do.

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    -+ Contingency !heories of Leadership

    !he Fiedler contingency Model Path"goal theory

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    -+ Contingency !heories of Leadership

    !he Fiedler Model (cont9d) 7 putting leader in theright situation

    'roposes that effective group performance depends upon

    the proper match between the leader4s style of interacting

    with followers and the degree to which the situationallows the leader to control and influence

    #ssumptions5

     * certain leadership style should be most effective indifferent types of situations.

    6eaders do not readily change leadership styles.

     – &atching the leader to the situation or changing the situation to

    ma,e it favorable to the leader is re7uired.

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    •!he Fiedler Model (cont9d)

    Least"preferred co"wor3er (LPC):uestionnaire

    2etermines leadership style by measuring

    responses to 89 pairs of contrastingad:ectives.

     –.igh score5 a relationship-oriented

    leadership style

     –Low score5 a tas,-oriented leadership

    style

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    •Path";oal Model

    States that the leader4s :ob is to assist his or her followersin attaining their goals and to provide direction or support

    to ensure their goals are compatible with organizational

    goals.

    6eaders assume different leadership styles at differenttimes depending on the situation5

    %irective leader 

    $upportive leader 

    Participative leader 

    #chievement oriented leader 

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    $upportive leadership7

    6eader behavior that shows concern for subordinates

    +pen" friendly" and approachable #reates a team climate reats subordinates as e7uals

    %irective leadership7

    ells subordinates e3actly what they are supposed to do 'lanning" ma,ing schedules" setting performance goals"

    and behavior standards

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    Participative leadership7

    Consults with his or her subordinatesabout decisions

    #chievement"oriented leadership7

    $ets clear and challenging goals forsubordinates

    6ehavior stresses high":uality performance