ce+t power customer training center
TRANSCRIPT
Welcome to NEW Customers Training Center
in Wandre 12/06/2016
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EQUIPMENT
THEORITICAL
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EQUIPMENT
TRAINING SYSTEMS (CABINETS & AUXILLIARIES )
PRACTICAL
Sources AC & DC
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EQUIPMENT
DC 48V DC 400V
& Loads (Re-injection)
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EQUIPMENTPACK 400 BRAVO
PACK 200 BRAVO
BRAVO ST
CanDis Display system
NOVA 1.5kVA – A L C PACK 20 NOVA
PACK 3 VEDA PACK 1 VEDA
YONE REGYONE 500 / 800 IEC
BRAVO REG (NO AC)
YONE 1500
Standalone&
Small power A La Carte
VEDA 500VA – A L C
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EQUIPMENT
SYSTEM BRAVO 48Vdc – 75kVA 3PH
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EQUIPMENT
SYSTEM ALTO 48Vdc – 40VA 3PH
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EQUIPMENT
SYSTEM BRAVO 225kVA
TUS system
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EQUIPMENT
System AGIL 580kVA – with SBP
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The TRAINERS
In Wandre : Felipe PINAN DIAZ : 21 years with CE+TJean Louis MALPAS : 22 years with CE+TFrancis LEDOUX : 10 years with CE+T
Also
R & D engineers (Belgium/ Luxemburg / India / …)
After sales technicians from CE+T group (Belgium / India / China / USA / …)
CE+T Commercial Network throughout the World
Company introduction (Exhibitions – Schools / Political / Authorities/…)
Commercial Level 1 (Ranges & UPS)Level 2 (Systems by sectors & per products)
Technical Level 1 (TSI / AGIL Technologies - Monitoring)Level 2 (Use of Monitoring – Setting per applications)Level 3 (System start up & 1st assistance) Level 4 (VAR assistance and 1st repair)
FAQ : Technology / System / Modules
Others : Special cases (non-standard components – Special requests)
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5 KINDS OF INTERESTS
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MAIN TOOLS
Using new Customer Training Center in Wandre
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(PETRONAS PLATFORM – Malaysia)
Or Trainings at customer premises or End User sites
MAIN TOOLS
« E-learning »
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MAIN TOOLS
CE+T POWER web sites
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MAIN TOOLS
Before a training session,
Pre-requisite tests (Level of participant per sessions)
Target of training (« able to do this after this training session »)
Possibility to pass a test for checking new knowledge (for
Training certificate or for being appointed as a VAR) .
Next trainings giving extended knowledge on the
concerned matters reserved to participants already
certified in previous sessions or passing Pre-requisite tests (certification is valid for 3 years)
General
Training Material (cabinet or shelf) could be bought or
monthly rented (with option of purchase) .
Demo equipment is also available with training and
assistance program
Periodical training with contracts offering an updating
on softwars evolutions, on new development and new
options per range of products
Information about new applications in new sectors –
new territories - new references (cases studies).
General
E learning, with 1 or 2h sessions on specific matters
coming from F A Q files.
For FAQ, 3 written questions on web site will be replied
in the next 5 days. (updating of FAQ files)
Possibilities of interactive E-learning
General
General Specific by sectors of activities
Partners V A R END USERS Specific
1st Contact Confirmed Global
Agreement
Ref. DOC Ref. DOC Ref. DOC Ref. DOC Ref. DOC Ref. DOC Ref. DOC
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LEVELS
COMMERCIAL
(What salesmen need?) Where to fine CE+T solution customers
What are the CE+T Typical solutions
What is really specific with CE+T solution, How to beat
technically the competitor
Some typical questions for pushing our solutions
Marketing through Specifiers / Integrators / End users
Commercial
To be comfortable with our technologies and our
solutions => clear speech/well understood
Scenarios
Salesman – Purchasing Departement Salesman – Specifiers Salesman – End users Salesman – Engineering staff Salesman – Maintenance engineers …
Exchange of experiences
Commercial
TECHNICALInnovatives Energies - NZ
1st Level (Site visit & 1st assistance)
Watch and Understand the system
Follow wiring diagram & control cabinet and installation
How to collect informations (questions to be asked) for
asking our help with good view
How to send back module with readable & efficient site
report about the behaviours of system
Technical
2nd Level (commisioning – Start up)
Simple replies to main questions of commissioning
engineer (summarize the user manual …)
Technical
3rd Level (Trouble shooting) Catch the right information Understand their meaning Translate in actions Adapt configuration file Introduce curing solutions to avoid same
situations in the future Proactive Actions in relation with surrounding &
behaviors of systems
Technical
Niveau 4 : (Integrator of CE+T systems)
Right fixations + right Cabling + tests + Repair at 1st level
Technical
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Do not hesitate to contact us for general information about Trainings
or the schedule of upcoming sessions,
http://www.cet-power.com/en/contact